All Products Community Forum

where can I set my default location in Firefox? Windows 10 (desktop) has removed Maps so the computer's default location cannot be determined, and now Google Maps in Firefox has the wrong location for this computer

The social security website says I must click on an unblock icon in the browsers address bar to upload documents, but I can’t find that. Firefox says I must grant permission to share photos with a website, but it doesn’t say how.

How do I grant permission (where do I find icons to click) to share photos?

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites including Google Maps and Uber Eats, and on other browsers my location is correct. I'm not running any VPNs or proxy servers, I've verified that my IP address is linked to my correct location, and I've deleted all cache and cookies ("Everything" for time frame) from my history. Is there a way I can have an accurate location again?

When I am on a web site stream when I turn my camera on to join it stops the stream from web site

  This happens on Firefox 
  But if I use a different  browser  all is ok

To Whom It May Concern,

I am Muhammad Rizwan, a user of a Samsung J3 6 mobile phone, and I am experiencing a persistent and widespread issue with web permissions specifically within the Firefox browser on my device. This problem is not limited to a single website but affects multiple online services requiring various permissions.

The details of the issue are as follows:

Location Access Problem:

Despite granting explicit permission for location access on various websites, including Yandex Maps, within Firefox, the sites consistently display messages such as "Unable to determine your location" or similar error notifications.

I have verified that my phone's general location settings are enabled and set to "High Accuracy Mode." GPS signals are generally stable in my area.

Microphone and Other Permissions:

Beyond location, I am encountering similar difficulties with microphone access and other web permissions (e.g., camera, if applicable) on different websites accessed via Firefox. Websites request and are seemingly granted permission, but the functionality does not activate or remains unusable.

This issue is not confined to one specific website; it appears to be a systemic problem affecting nearly all websites that require these permissions when browsed through Firefox.

I have already attempted the following basic troubleshooting steps:

Cleared Firefox's cache and site-specific data for affected websites.

Restarted the Firefox browser.

Restarted the phone.

Confirmed that my phone's date and time settings are correct.

Verified that I am not using any VPN or proxy services.

The inability to properly utilize these web permissions within Firefox on my Samsung J3 6 is significantly hindering my ability to access and use various online services effectively. I kindly request your assistance in investigating this matter and providing guidance on a potential resolution.

Thank your for your time and attention to this urgent issue.

Sincerely, Muhammad Rizwan Email: mrizwan9@yandex.com

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session, I receive a message asking me to grant camera permissions - even though the permissions are already enabled both in the browser and my computer’s settings.

Interestingly, the camera works perfectly fine on other browsers like Google Chrome, so the issue seems to be specific to Firefox. I’ve already checked the following:

- Camera permissions are all allowed for Google Meet in Firefox; - The system settings (Windows) permit Firefox to access the camera; - No other applications are blocking the camera. I know that 'cause I'm using this camera on WhatsApp and TikTok Live Studio.

Could y'all please help me resolve this? I’d appreciate any troubleshooting steps or fixes you can provide.

PS.: The images are written in portuguese. But it's all how I told you before.

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

I enabled Microphone Access for the Doximity website (https://www.doximity.com/dialer/home/voice) but it continues to require that I click "Allow Microphone Access" every time I try to place a call. Please see attached screenshots. Is there any way to fix this, so that I don't need to click "Allow Microphone Access" prior to every single call?

I'm using Ubuntu and firefox version 138 installed via APT. I'd like to use the voice input in the sidebar with all AI chatbots, but that doesn't work: if I press the mic button nothing happens. I guess is permission issue... in firefox settings i can enable the microphone for specific websites, but that doesn't apply to the built-in sidebar. for example I can use the voice input on the webpage chatgpt.com, but not in the chatgpt chat in sidebar