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on Facebook when I type it types the first letter I type, as the second letter and the second letter typed as first

on Facebook when I type it types the first letter I type, as the second letter and the second letter typed as first How can I correct that. Firefox had been working … (read more)

on Facebook when I type it types the first letter I type, as the second letter and the second letter typed as first How can I correct that. Firefox had been working fine with facebook until about the last week. Nothing changed other than automatically updated, can someone help me or have an idea what is going on or experienced it themselves? Facebook does not do that on the Safari browser but have my osx on default browser firefox

Asked by rowdyk9s 4 hours ago

Locked out cancelled Firefox+MozillaVPN; lost 2-Factor Auth; Need to stop VPN payments bein taken from my bank

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla … (read more)

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla VPN subscription that I thought I had also cancelled. I know of no Customer Support contact person or entity for stopping the VPN charges and cancelling the VPN subscription. Other people have written about being in this situation and have been helped to solve it. I very much need help on this! Please help me! And thank you all so much for helping people like myself!

Asked by li3le4ren2 5 hours ago

MY site not Working On Mozilla

Hey there! my site is over all good i'm open my site in mozilla but got Error by Mozilla blocked My site Here's site Url > [link hidden] Any Solution or please Gui… (read more)

Hey there! my site is over all good i'm open my site in mozilla but got Error by Mozilla blocked My site Here's site Url > [link hidden] Any Solution or please Guide me

Asked by zs1558743 3 days ago

Last reply by zs1558743 5 hours ago

SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (read more)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Asked by linda641 5 days ago

Last reply by flynparker824 5 hours ago

Weird and broken webpage displays

Since v91.0 all webpages display incorrectly: 1. many coloured areas are mostly white 2. elements are missing or nonfunctional, i.e. invisible "x"s to close pop-ups, chec… (read more)

Since v91.0 all webpages display incorrectly:

1. many coloured areas are mostly white 2. elements are missing or nonfunctional, i.e. invisible "x"s to close pop-ups, checkboxes that don't work etc 3. many pages look very weird and only vaguely as they have previously, or as they still do in other browsers (Safari)

I have attempted to attach a couple of screenshots showing: a) today's Weather Network page in Safari (which looks much like it always did in Firefox prior to v91.0) and b) how it now looks in Firefox

The difference is striking.

…but they are ≈3.8 MB each and this page won't allow any image attachments >1024KB. Can anyone suggest how to reduce the size of a .png image on a Mac?

After a few weeks of struggle I am close to abandoning Firefox after many years…

Can anyone help or offer any suggestions?

BTW the "Email me" checkbox below doesn't react when I click on it (although it does if I try this page in Safari), so I don't know if the box has been checked or not… Which is a perfect example of the type of problem that I am referring to, and which is rendering Firefox unusable for me.

So in plain text: PLEASE DO EMAIL ME IF ANSWERING THIS THREAD.

Many thanks.

Asked by jsoltysek 6 hours ago

Last reply by FredMcD 5 hours ago

Why does Firefox keep telling me to update every day, every time I log on?

Why does Firefox keep telling me to update every time I log on, and several times while I'm logged on? These messages are very annoying and unnecessary! I don't need your… (read more)

Why does Firefox keep telling me to update every time I log on, and several times while I'm logged on? These messages are very annoying and unnecessary! I don't need your updates! I don't want any update that removes the "back" button! I like using the "back" button. I allowed Firefox to update a while back, and it removed the "back" button, so I had to do a big system restore to get the back button returned! Please stop sending the update messages! Firefox works fine without the stupid updates. Allow the "Back" button to be used. NO MORE UPDATES! The update messages are so annoying, I'm about to quit using Firefox.

Asked by fourwheelinrider 7 hours ago

Last reply by FredMcD 5 hours ago

Images and menus on certain sites no longer load in Firefox

I have searched and tried every option to get images to load in Live Mail(Outlook) and menus on some sites also do not appear. I have followed every suggested troubleshoo… (read more)

I have searched and tried every option to get images to load in Live Mail(Outlook) and menus on some sites also do not appear. I have followed every suggested troubleshooting I can find and nothing seems to work. Can this be fixed?

Asked by mothernatrsson 5 hours ago

Last reply by FredMcD 5 hours ago

Firefox Detect's CTRL key depressed, when it's not.

When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has falle… (read more)

When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has fallen on the control button, nor are sticky keys enabled in Windows 10. There been a few times now where I have been sitting back using the mouse only and Firefox to text at the control button is pressed and starts to zoom in or out because of that. The only way that I can stop it from happening is to click outside of Firefox on a different application and then go back. To attempt to fix this I've tried the following:

  1. restart firefox
  2. clear the cache, both manually and with ccleaner
  3. restarted windows
  4. checked for an update of firefox (I am at the latest version currently)
  5. diabled sticky keys in windows 10 completely
  6. tried a different keyboard

None of the above fixes have solved the problem that I am encountering. This issue does not happen in Google Chrome or any other application that I use it is specific to only Firefox. I looked for similar fixes before posting on here, and found two. One individual said that they fix this by changing their Wi-Fi adapter. I had tried to enable and disable this which had no effect. The second fix they said that they tried to restart the computer, which I have done no less than five times now in order try to solve is extremely irritating and functionality killing issue. Thanks guys.

Asked by reservesteel9 9 hours ago

Last reply by reservesteel9 5 hours ago

pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (read more)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 3 days ago

Last reply by jscher2000 6 hours ago

Firefox 92.0 breaks high-contrast mode - can't read screen!

Just updated to Firefox 92.0. I use a Windows high-contrast style as my eyesight is not good, and the 92.0 update has trashed this style. I am having a terrible time view… (read more)

Just updated to Firefox 92.0. I use a Windows high-contrast style as my eyesight is not good, and the 92.0 update has trashed this style. I am having a terrible time viewing... anything... in Firefox. I either need to revert to the previous version or make changes to Firefox preferences, if possible; to restore the high-contrast scheme.

Also noticed that changes were made to the drop-down bookmarks toolbar... the spacing between entries has now doubled, so now only half the bookmarks appear at a time. The previous spacing was not a problem. Again, is there a way to change it back?

Asked by wdunwoody 6 hours ago

Moving to new computer, copied profile not recognized

Setting up a new Win10 machine, and trying to copy Firefox profile from old Win7 machine. First, I located the profile(s) on the old machine at: C:\Users\<username&… (read more)

Setting up a new Win10 machine, and trying to copy Firefox profile from old Win7 machine. First, I located the profile(s) on the old machine at:

   C:\Users\<username>\AppData\Local\Mozilla\Firefox\Profiles\2m1b67pe.<username>

Next, I copied (via network share) the file '2m1b67pe.<username>' to the new machine, at

  C:\Users\<username>\AppData\Local\Mozilla\Firefox\Profiles 
  C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles

Next, I opened 'run' and executed 'firefox -p'.

When it opened, it only listed the default profiles, 'default' and 'default-release'.

So how do I get it to recognize the profile I copied?

Asked by edstevens 7 hours ago

Importing Bookmarks to New Mac

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved … (read more)

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved on my MacBook (over the last 6 years, hundreds on bookmarks; including about 30 that I use daily for work) ... COULD NOT FIND THIS AS AN OPTION ANYWHERE!!!! Went to the settings page... Went to Sync Tab... Hit Sync Now... NOW ALL OF MY BOOKMARKS THAT WERE ON MY MacBook have been Deleted & replaced with the only 2 Bookmarks saved on my 'new' MacPro!!!!!!!!!!!!!!! IT WENT THE WRONG WAY!!!!!!!! How can I get all my BOOKMARKS back and have them on both computers????? SOOOOOOOO FRUSTRATED RIGHT NOW! PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!! I had all my Bookmarks organized neatly into folders on the toolbar. THEY'RE ALL GONE NOW!

Asked by andrewd.cornerstone 8 hours ago

  • Solved

GPO Settings

Good Afternoon Im currently configuring OKTA for SSO, part of this setup is to configure a FireFox option, for people that use this particular browser. These are the inst… (read more)

Good Afternoon

Im currently configuring OKTA for SSO, part of this setup is to configure a FireFox option, for people that use this particular browser.

These are the instructions provided by OKTA:- Open the Firefox web browser, enter about:config in the Address bar. If the Proceed with Caution message appears, click Accept the Risk and Continue. In the Search preference name field, enter network.negotiate-auth.trusted-uris. Click Edit, enter <org>.kerberos.okta.com, and click Save.

This works fine when i manually edit the config for myself to test, but i need to deploy this across our org, i downloaded the Mozilla GPOS but i cannot find anywhere i can set this particular setting.

Is it possible to set this particular setting in the GPOs? so i can deploy across our org.


Thanks.

Asked by richard.rostron 10 hours ago

Answered by jscher2000 10 hours ago

403 error

Why do i continue to receive a 403 error message from a reputable website (a childrens hospital), can you help me figure this out. I have a window 10 but use the firefox… (read more)

Why do i continue to receive a 403 error message from a reputable website (a childrens hospital), can you help me figure this out. I have a window 10 but use the firefox and it is up to date.

Asked by dlkasick 9 hours ago

Last reply by FredMcD 8 hours ago