Showing questions tagged:

Cannot sign in through TV provider to watch DisneyNOW

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service fo… (read more)

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service for that matter. The website known as "ssoauth.verizon.com" seems to keep hanging on the message "Please wait - we are verifying your account," and the sign in never gets completed. I already tried clearing my cache and history but with no result.

Even trying to submit troubleshooting information is causing the form to crash here. If you would like, I can send you a text file containing the log I saved from the browser console.

Open 6 162

Can not send emails. Can receive and can send when using Spectrum.net, however can not send through RoadRunner Mozilla Thunderbird

Can not send emails through RoadRunner Mozilla Thunderbird. Can receive. Can send in Spectrum.net, so email account is working properly. Can send and receive with android… (read more)

Can not send emails through RoadRunner Mozilla Thunderbird. Can receive. Can send in Spectrum.net, so email account is working properly. Can send and receive with android phone, just not Mozilla. Can not check for latest updates.

Open 6 1 333

How can I fix my LinkedIn screen from cutting off three quarters of Home screen in Firefox but not in other browsers

Hi, The Linked in pages are not appearing properly. I have attached the images of the following two pages, https://www.linkedin.com/feed/ https://www.linkedin.com/myn… (read more)

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

Open 6 243

Are missing emails recoverable?

I was not receiving emails from a Comcast.net email account. I called Best Buy and they used remote access to fix the problem. That fix included deleting and reinstalli… (read more)

I was not receiving emails from a Comcast.net email account. I called Best Buy and they used remote access to fix the problem. That fix included deleting and reinstalling the email account. After hanging up with their tech, I notices that dozens of folders and thousands of emails from the last 12 years were gone. I called the Geek Squad back and they could not solve the problem. Are the missing emails still on my computer somewhere? If not, can Comcast recover them? Please help!

Open 5 45

E-Mail Anhang wird beim Verfassen einer Mail erst verspätet angezeigt

Ich benutze Firefox auf zwei Windows 11 Rechnern. Die Version ist auf beiden Rechnern gleich, (149.9 esr 32Bit ) , beide Rechner greifen im Fall des Verfassens einer E-Ma… (read more)

Ich benutze Firefox auf zwei Windows 11 Rechnern. Die Version ist auf beiden Rechnern gleich, (149.9 esr 32Bit ) , beide Rechner greifen im Fall des Verfassens einer E-Mails mit Anhängen auf einen gemeinsamen Speicher über LAN zu, seit kurzem gibt es bei einem der beiden Rechner aber beim Anhängen einer Datei an die Mail eine Verzögerung von ca. 5 Sekunden, bevor der Anhang auftaucht, unabhängig von dessen Größe. ( Also auch kleine Pdf´s werden verzögert angezeigt.) Der zweite Rechner hat das Problem nicht, selbst bei grösseren Anhängen. ( Auch sind die Rechner fast bau-und ausstattungsgleich ) Testprogramme auf dem Problem-PC zeigen keine Auffälligkeiten beim Schreiben und Lesen, auch die Internet-Verbindung ist die gleiche... Habe bereits die Einstellungen der Konten und des Programms in beiden Rechnern verglichen, sie sind gleich. Hat jemand eine Idee, woran das liegen kann?

Grüsse, Martin

Open 5 163

Not loading external links

My mothers new phone won't load external links and mine does? I have way more strict security settings and same extensions. She has 2 and I have 13 extensions but they o… (read more)

My mothers new phone won't load external links and mine does?

I have way more strict security settings and same extensions. She has 2 and I have 13 extensions but they overlap and are not the issue. When someone sends her a link her Firefox does not convert the link like mine does, she gets a link in format https://share.google/ + string of letters, when she opens it, it's a blank page. When I open the same link it converts it from that to a regular link (https://). I have installed Firefox to at least 3 other people and none have this issue. I don't have this issue on desktop either.

If it makes a difference: Out all the people that have this browser on their phone she's the only one that has a new phone with Android 16 (mine is Android 14). They are both up to date on both software and Firefox updates.

Open 5 27

firefox не запускается после установки faceit AC

в моменте браузер перестал запускаться , я люблю твикать и оптимизировать виндовс подумал дело в ней , но переустановил виндовс скачал обновления виндовс и начал по одном… (read more)

в моменте браузер перестал запускаться , я люблю твикать и оптимизировать виндовс подумал дело в ней , но переустановил виндовс скачал обновления виндовс и начал по одному шагу оптимизировать и делать настройки виндовс , по итогу настроил точно так же как и раньше , но браузер работал , скачал античит фейсит и перестал работать , сейчас переустановил виндовс не настраивал вообще только скачал браузер и античит фейсита и браузер перестал запускаться выдавая ошибку

Open 5 54

Firefox 145 doesn't follow the OS "hosts" file site blocking

Hi I need to block some sites through the OS Hosts file, Other browsers ( Edge, Chrome, .. ) are honoring the HOSTS file rules but Firefox bypassing them !! , I disabled … (read more)

Hi

I need to block some sites through the OS Hosts file, Other browsers ( Edge, Chrome, .. ) are honoring the HOSTS file rules but Firefox bypassing them !! , I disabled the DNSOverHTTPS and all other available suggestion and options but still not honoring the hosts file !

as you can see in the attached file, the Firefox DNS Section is now blank ! but still doesn't follow the OS host file

I even made a custom policy file but still doesn't work, these are the things I disabled but still not working :

{

 "policies": {
   "DNSOverHTTPS": {
     "Enabled": false,
     "Locked": true
   },
   "Preferences": {
     "network.trr.mode": {
       "Value": 5,
       "Status": "locked"
     },
     "network.dns.native_https_query": {
       "Value": false,
       "Status": "locked"
     },
     "network.trr.uri": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.bootstrapAddress": {
       "Value": "",
       "Status": "locked"
     },
     "network.trr.exclude-etc-hosts": {
       "Value": true,
       "Status": "locked"
     },
     "network.dnsCacheEntries": {
       "Value": 0,
       "Status": "locked"
     },
     "network.dns.disableIPv6": {
       "Value": true,
       "Status": "locked"
     },
     "browser.fixup.dns_first_for_single_words": {
       "Value": true,
       "Status": "locked"
     },
     "keyword.enabled": {
       "Value": false,
       "Status": "locked"
     }
   }
 }

}

Open 5 282

How do i change my primary address to a new valid address?

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can'… (read more)

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

Open 5 234

Google has hijacked my search engine

I use Firefox as my browser and have used Yahoo as my home page and browser for decades. Starting a few days ago, every time I type in the Yahoo search bar I get a Googl… (read more)

I use Firefox as my browser and have used Yahoo as my home page and browser for decades. Starting a few days ago, every time I type in the Yahoo search bar I get a Google search page result. I opened Bing and tried to search on their page and got the same result - Google. This is driving me crazy. I want my old Yahoo search back. I am at a loss as to how to fix this. I have looked at the Firefox settings and, of course, Yahoo is no longer listed. A shame. I don't know what to do at this point. Maybe the answer is to get rid of Firefox, but it has worked well for me for a long time. Any help will be appreciated. Thanks.

Open 5

What's going on with my FireFox screen. How did I find myself in India? (based on "pocket news") Where's my window for searches?

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None… (read more)

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None of the previous options were there. What happened and how do I get back to where things were?

Robert Blackstock

Open 4 180

icloud

I cannot set up my icloud email in Thunderbird. Error implies that the password is incorrect but i know it's correct, i am able to sign in to webmail using it just to pro… (read more)

I cannot set up my icloud email in Thunderbird.

Error implies that the password is incorrect but i know it's correct, i am able to sign in to webmail using it just to prove a point.

"Unable to log in at server. Probably wrong configuration, username or password"

I have verified server info on apple support and verified username and password is what i use on all other devices. Username and password also works on MS outlook.

Open 4 443

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existence… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Open 4 307

Firefox takes too long to load websites after login

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid … (read more)

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid and login. I have restarted Windows 11 and tested the load times of Firefox and Edge a while ago by going to Google. Edge loaded Google after 5 seconds, while Firefox 3 minutes and 25 seconds. That's long. Sometimes Firefox loads a webpage 10 minutes after login.

What could be the issue here and how do I fix it? I have the following extensions and I'm sure that they do not hinder Firefox.

Open 4 153

Trying to use the new free firefox vpn, but no pop-up to activate?

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen. The first step from your [Set up VPN] article says: "Look for t… (read more)

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

Open 4 154