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Migrating a Thunderbord Profile from Windows 7 (32-bit) to Windows 10 (64-bit)

I have installed Windows 10 in a new partition,and one of the last things I have to do is to get Thunderbird profiles set. I have not yet set up Thunderbird, so I have i… (read more)

I have installed Windows 10 in a new partition,and one of the last things I have to do is to get Thunderbird profiles set. I have not yet set up Thunderbird, so I have in Appdata\Roaming\Thunderbird\Profiles:

    qaqkee8x.default
    v73kxnlg.default-release

My profile in Windows 7 is qf00ka5x.default . In the Profiles directory I renamed the default profile by appending "-old". Ten I copied (via xcopy) the qf00ka5x.default directory from Windows 7 to Windows 10. Now I have in the Profiles directory:

    06/30/2020  03:49 PM    <DIR>          .
    06/30/2020  03:49 PM    <DIR>          ..
    04/06/2020  09:21 PM    <DIR>          qaqkee8x.default-old
    06/30/2020  01:11 PM    <DIR>          qf00ka5x.default
    06/29/2020  08:54 PM    <DIR>          v73kxnlg.default-release

When I start Thunderbird with -P, I see two profiles in the "Choose User Profile" pop-up window:

    default-release
    default

If I click on "default-release", Thunderbird opens and asks me to set up the account. If I click "default", then I get a pop-up window with the error message, "Your Thunderbird Profile cannot be loaded. It may be missing or inaccessible."

Four related questions: 1) Why are there only two profiles listed in the "Choose" window, when I have three profiles there? Is it because I have appended "-old" to one profile name?

2) When I click on "default", which profile is being loaded and failing? Is it my qf profile or the "-old" profile? If it is my qf profile, how can I determine what is wrong with that profile?

3) I also have profiles in Appdata\Local\Thunderbird\Profiles. I did copy my Local qf files from Windows 7 to Windows 10, but I am not sure what is the purpose of this Local Profiles directory.

4) Until I get this problem resolved, can I go back to Windows 7, run Thunderbird, and auto-synch my qf profile between Windows 7 and Windows 10?

This is Thunderbird 68.9.0 .

Thanks.

Asked by bsfinkel 4 days ago

Last reply by bsfinkel 3 days ago

Can't send emails

I have upgraded to Windows 10 and reinstalled Thunderbird but it will not send messages. I have tried everything recommended but nothing works. I have attached a snip of … (read more)

I have upgraded to Windows 10 and reinstalled Thunderbird but it will not send messages. I have tried everything recommended but nothing works. I have attached a snip of the error message.

Asked by e.jewkes 4 days ago

Last reply by e.jewkes 4 days ago

I can't download the new version of Thunderbird

My Thunderbird is working fine, but now it asks me to download a newer version. Sadly Download of new version stops on URL https://www.thunderbird.net/en-US/download/ . N… (read more)

My Thunderbird is working fine, but now it asks me to download a newer version. Sadly Download of new version stops on URL https://www.thunderbird.net/en-US/download/ . No errors are given, only says download should start automatically if not try again.

Asked by Ross and Pam Pollard 5 days ago

Last reply by Ross and Pam Pollard 2 days ago

Migrating Thunderbird files to New Computer

I have read and followed the HELP suggestions on here for moving my Thunderbird files to my new computer, but it isn't working. I store my Thunderbird data files (meaning… (read more)

I have read and followed the HELP suggestions on here for moving my Thunderbird files to my new computer, but it isn't working.

I store my Thunderbird data files (meaning the actual e-mails/mailbox folders) in a separate directory on my C drive. I copied over all the profile folders as per the online instructions (locating the profile path on my computer, then copying all the Thunderbird folders under "roaming" in that path and then installing Thunderbird on the new computer, locating the new profile path there, and copying all the folders into the "roaming" folder on the new computer).

I also tried copying the data files into the new Thunderbird folder on the new computer roaming path, but that did not work. When I run Thunderbird, it just asks me to set up an account.

I somehow need to incorporate my data files into the new profile path but can't figure out how to do that.

Can anyone help? Thank you so much!

Asked by saxlawyer 5 days ago

Last reply by saxlawyer 4 days ago