Lost folders

I re-installed Thunderbird today but did not save the local folders before I did so. The local folders have all disappeared and I have searched high and low for them. I … (read more)

I re-installed Thunderbird today but did not save the local folders before I did so. The local folders have all disappeared and I have searched high and low for them. I have used all the old profiles, but that does not bring them back. I can get the old emails, but just not the folders. I did think that I found some, but those folders were empty. Does Thunderbird delete these folders when you re-install? This is really upsetting, as I needed the folders. I looked for deleted folders and restored them, but that did not help. Any suggestions would be gratefully received. Thank you.

Asked by inchviewhouse 1 day ago

Last reply by inchviewhouse 7 hours ago

Settings to Configure Proxy Access to the internet has been disabled.

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below ima… (read more)

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options.


Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings

Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled

Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration

Asked by chaitanya varma 2 days ago

Last reply by chaitanya varma 1 day ago

Window too large for screen

When doing somethings in Thunderbird, like setting up or changing message filters, a new window appears on the screen with the options. However this window (and others li… (read more)

When doing somethings in Thunderbird, like setting up or changing message filters, a new window appears on the screen with the options. However this window (and others like it) are often bigger than the screen size. (I use an old 1280x1024 screen as I am sight impaired, but even ona full size screen this can happen.)

The problem is that these windows are not adjustable in size. If the button you require is off thee screen. it is not possible to click on it. This makes configuration very hard, especially if it is the Submit button.

Is there any easy solution? There are many times when this can happen and adjusting the default text size at the system level does not help. When the window displayed is too large and you cannot shrink it or move it enough to display the buttons you want.

Thanks for any help.

Asked by The Earl of Kimberley 3 days ago

Last reply by The Earl of Kimberley 2 days ago

Local folders disappeared in most recent update

Running Thunderbird on Ubuntu 22.04.4 A recent update -- 115.8.1 (64-bit) -- has left me with no local folders. They're just gone. Since I regularly archive into a caref… (read more)

Running Thunderbird on Ubuntu 22.04.4

A recent update -- 115.8.1 (64-bit) -- has left me with no local folders. They're just gone. Since I regularly archive into a carefully arranged set of those folders, this is a big problem.

I have a backup of ~home/.thunderbird but I fear that the database has been borked. I can delete/reinstall, and then recover an older .thunderbird folder if necessary but hope there is some simple answer to this.

Thanks.

Asked by dan249 6 days ago

Last reply by dan249 6 days ago

Thunderbird stops sending/receiving email

When I first start Thunderbird it works fine, for a while (as in possibly days). Then I notice when I try to send an email it just spins its wheels. When I shit it down t… (read more)

When I first start Thunderbird it works fine, for a while (as in possibly days). Then I notice when I try to send an email it just spins its wheels. When I shit it down then restart I get a poo-up saying Thunderbird is already running but not responding. Checking task manager I see two instances of Thunderbrd.exe in the liist. In order to successfully restart it I must first kill all instances (I use Sysinternals pskill.exe for this). Then when it restarts it typically downloads a messages that were previously blocked.

I've seen this behaviour even without firt trying a send. If I am expecting an email that isn't appearing (there is no indication of a problem when I try a demand fetch) I know that I'll have to do the same pskill/restart to fix it.

I'm running Thunderbird 115.8.1 (64-bit) on Windows 11 Home (currently up to date).

Asked by Zak River 6 days ago

Last reply by Zak River 6 days ago

4x6 Label printing from browser

Currently running on Firefox version 123.0.1 and IOS 12.7.3. I recently replaced the battery in my macbook pro which required a refresh of Firefox. Now when printin… (read more)

Currently running on Firefox version 123.0.1 and IOS 12.7.3.

I recently replaced the battery in my macbook pro which required a refresh of Firefox.

Now when printing from the browser the labels all print 3x5.

All of my settings are correct and when I save my labels as a pdf they print just fine.

Before the battery swap labels printed from the browser just fine. Labels show reduced formatting in print preview.

Need some help here please.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS Monterey 12.7.3 on Macbook.

Asked by hkonesjr 6 days ago

Last reply by hkonesjr 5 days ago

Need Permission to Replace key.db File

Hi, my computer crashed and we were able to get the old files and I have them saved (Saved Files for MZForum. The file date from the crash Feb 22 and 23 and the new ones… (read more)

Hi, my computer crashed and we were able to get the old files and I have them saved (Saved Files for MZForum. The file date from the crash Feb 22 and 23 and the new ones are March 9 and afterword.

I was able to replace the Logins-JSON file and you can see the date difference in the Folder which is in the Permissions picture attached. I can't move the Key 4 file over because it is asking for Administrator access.

1 - How do I get that to move this file? 2 - The Form History SQLite is doing the same thing? 3 - Should I also replace the Logins Backup and the places.sqlite?

Thank you for you help!!

Steve

Asked by steve.truels 5 days ago

Last reply by steve.truels 4 days ago

I cannot send any mails with Mozilla thunderbrid sundenly ?

Sorry I am French, may English may be not accurate ! I am using Mozilla Thunderbird since a while now, and I had never a problem. Today, sundenly, I can't send anymo… (read more)

Sorry I am French, may English may be not accurate ! I am using Mozilla Thunderbird since a while now, and I had never a problem. Today, sundenly, I can't send anymore a single mail using Mozilla Thunderbird ? I get always this error message : "Service refused, please try later. OFR203_504 [504]" I try to fin a solution on the net but without great help, I don't know what todao, may be to fin another program instead of Mozilla Thunderbird ?

Asked by saintignan.sandra 6 days ago

Last reply by saintignan.sandra 6 days ago

received email difficult to read after allowing remote content

Hi everyone, I think this is my first post after using Thunderbird since it was born! (I'm 54). I have one company that sends out a few emails, but lately they are very … (read more)

Hi everyone, I think this is my first post after using Thunderbird since it was born! (I'm 54). I have one company that sends out a few emails, but lately they are very difficult to read after I "Allow Remote Content". My Sister has the same problem. I've asked the company if they they've changed anything, but they say it's more likely the Thunderbird Client.

When the email comes in, it has normal readable black text. But as soon as I "Allow Remote Content" to see pictures etc, the text goes to a very light grey thin font. Almost unreadable. See the attachment.

Asked by rich106 6 days ago

Last reply by rich106 5 days ago

Thunderbird отправка извне программы

Здравствуйте, такая проблема: допустим на рабочем столе есть вордовский файл, если кликнуть по нему правой кнопкой мыши, в пункте "Отправить" выбрать Thunderbird, то окно… (read more)

Здравствуйте, такая проблема: допустим на рабочем столе есть вордовский файл, если кликнуть по нему правой кнопкой мыши, в пункте "Отправить" выбрать Thunderbird, то окно создания сообщения с этим вложенным файлом не открывается, а открывается сам документ в ворде. Подскажите, как сделать, чтобы открывалось окно создания сообщения с этим вложенным файлом?

Firefox crashes whenever I minimise it

I often need to have Firefox open on half my screen and another doc open on the other half. Every time I click the 'minimise' button on the top right of my Firefox scree… (read more)

I often need to have Firefox open on half my screen and another doc open on the other half.

Every time I click the 'minimise' button on the top right of my Firefox screen, it freezes then crashes. I have to close it, reopen it, and then it will minimise. This has been happening for months.

Any ideas?

Asked by rebecca_r_horn 5 days ago

Last reply by rebecca_r_horn 5 days ago

Digital signature is invalid

We have imported Ca certificates in trusted and personal certificate in personal store which is used for signing certificate But when received smime for verification wit… (read more)

We have imported Ca certificates in trusted and personal certificate in personal store which is used for signing certificate But when received smime for verification with encryption + sign enable getting below error : This message includes digital signature but the signature is invalid. The certificate used to sign the message was issued by a certificate authority that you do not trust for issuing this type of certificate. 2: when encryption is enabled: no error

Certificate used for both encryption and digital signature is same only

Anyone please help why enabling digital signature is leads to failure

Asked by pragati singh 5 days ago

Last reply by pragati singh 5 days ago

High processor usage with main window closed on Mac

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I clos… (read more)

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I close the window and switch to a different app. If I let Thunderbird run in the background for a while, the processor gauge (iStat Menus) will indicate that Thunderbird is using more than 100%, typically about 120-130% cpu usage. As soon as I switch back to Thunderbird (click on it in the Dock), the processor usage drops way down to normal (about 2%) and will stay that way as long as Thunderbird stays in the foreground as the active app. If I close the window and switch to the Finder or Firefox, Thunderbird will eventually start overusing the CPU again. It doesn't happen immediately... probably about 20-30 minutes of being idle in the background.

I've got Thunderbird set up to check one Gmail account. Nothing else. I used to have a different email account, but removed it.

Checking the logs in Console hasn't been helpful thus far. High Sierra seems to flood the logs with unrelated information.

I've noticed this issue for several revisions. I kept hoping that the next update would fix things. No such luck as of 115.8.1. Anyone have ideas how to fix this?

Edit 2024-03-14: I changed the subject to indicate that the problem occurs when the window is closed. It has nothing to do with being in the background vs. foreground.

Asked by John Gilbert 6 days ago

Last reply by John Gilbert 14 hours ago

Sort order when using quick filter

I am encountering a problem when using quick filter on my inbox in Thunderbird (115.8.1 (64-bit) Mac). Here is what happens: I have my messages sorted by date (the li… (read more)

I am encountering a problem when using quick filter on my inbox in Thunderbird (115.8.1 (64-bit) Mac). Here is what happens:

  1. I have my messages sorted by date (the little carat appears next to the "Date" column header).
  2. I activate quick filter and input something.
  3. The filtered results appear, the "Date" column header still has a carat next to it, but the items are not sorted by date.
  4. If I click the "Date" column header twice to toggle the sorting, then the items appear sorted as expected.

The same thing occurs when I turn off the quick filter. The contents of the mailbox are restored, but they are not sorted by date even though the "Date" column header indicates that it is the active sort. Toggling it restores the correct order.

The messages appear to be defaulting to a sort by Subject (which is the first column as I have the layout organized), but the column headers do not update to reflect that. Neither does the drop-down to the right of the quick filter button which continues to show that the sort order is "date".

Asked by topsy 5 days ago

Last reply by topsy 3 days ago

When using POP, and downloading email, the email stay on server, option to leave on server is unchecked!

I have my email setup as POP and the option to leave the email on the server is unchecked. When I get email, the email is still on the server and gets downloaded again an… (read more)

I have my email setup as POP and the option to leave the email on the server is unchecked. When I get email, the email is still on the server and gets downloaded again and again every time I get email. Any suggestions on why this is happening and how to fix it?

Asked by zeram 5 days ago

Last reply by zeram 5 days ago

Youtube audio

Youtube, and only youtube, will not play audio. Netflix works, Hulu works, steam games works. But no audio on youtube. it's not my computer's audio settings, Youtube wo… (read more)

Youtube, and only youtube, will not play audio. Netflix works, Hulu works, steam games works. But no audio on youtube. it's not my computer's audio settings, Youtube works fine on edge. I love firefox, it is my default browser, but, you know, what the fuc*! why won't youtube work?! I know it's not your fault but, you know, I call bologna! Attached is a screenshot of a video on youtube. Usually I can hear sounds but not now.

Asked by aday1208 5 days ago

Last reply by aday1208 5 days ago

Moving Data in Thunderbird

I have an old computer with email from an account that the name@domain is still a valid email address but I moved servers. The account on that computer is pointing to a s… (read more)

I have an old computer with email from an account that the name@domain is still a valid email address but I moved servers. The account on that computer is pointing to a server that doesn't exist anymore. I have a new Thunderbird account on the new computer with that same email address pointing to a new server. If I use the Import/Export feature and copy over the profile and import the account to the new computer will it mess up the connection to the new server? I just want to merge the old emails with the new ones so I don't have to look in two different computers to see my old emails. Otherwise can I rename the account on the old computer before I copy it and import it to the new computer?

As an alternative, can I copy over the entire old profile to the new computer and then just "switch" profiles when I want to look at the old emails? If so how would I switch profiles?

Please provide some detailed instructions on how to do this.

Asked by junkmmc 5 days ago

Last reply by junkmmc 5 days ago