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Can not download emails from mail server with 78.0.1, but can with 68.11.0

My email client has silently stopped downloading emails (after 19th July). This was around the time I upgraded to v.78.0.1 I have 5 email accounts, all with a POP3 setup.… (read more)

My email client has silently stopped downloading emails (after 19th July). This was around the time I upgraded to v.78.0.1 I have 5 email accounts, all with a POP3 setup. Sending emails works. Retrieving emails silently fails.

Testing (IMAP) on Windows 10:

  • Thunderbird 78.0.1:
  Manual configuration 
  Error message said the user name or password was wrong.
  • Thunderbird 68.11.0:
The manual configuration worked fine, and was able to receive emails.

As my machine upgraded, I can not revert to an older version, and I do not wish to lose many years of emails.

How can I either: 1. Restore the old version. 2. Fix the email downloads.

Asked by social_bot 4 days ago

Last reply by social_bot 45 minutes ago

Firefox is unusable

I know this is a bit vague, but I have FF on window 10, Windows 7 and Android, and it is unusable on all 3 platforms, Sooo slow, laggy and resource hungry, 6 proccesses f… (read more)

I know this is a bit vague, but I have FF on window 10, Windows 7 and Android, and it is unusable on all 3 platforms, Sooo slow, laggy and resource hungry, 6 proccesses for this one tab I have open right now, uses 6gb with a few tabs open. Is the latest version of FF simply unusable and its time to switch? Thoughts please

Asked by Rossco71 6 days ago

Last reply by Rossco71 1 day ago

Video Lagging at other platforms other than youtube.

I dual booted Ubuntu 19.10 in my laptop alongside Windows 10. The videos in my Firefox browser (on Ubuntu) lags in between, it plays smoothly and after sometime it lags.… (read more)

I dual booted Ubuntu 19.10 in my laptop alongside Windows 10. The videos in my Firefox browser (on Ubuntu) lags in between, it plays smoothly and after sometime it lags. The lagging is not so worse, but still it disturbs me from watching the video. If I play the same video in Windows in Firefox the video plays well. The main problem is with the site ' www.geeksforgeeks.org ' in Ubuntu (Linux) and the same site plays well in Windows Firefox. I have tried fixes like : 1) 'set media.benchmark.vp9.fps = 0' 2) https://support.mozilla.org/en-US/questions/1245735 but they didn't work.

System specs : 8gb of RAM 4gb of Dedicated Graphics card of AMD Radeon RX 560X AMD Ryzen 5-3550H processor

Asked by Bipin Jadav 1 day ago

Last reply by Bipin Jadav 11 hours ago

Opening links in any desktop app to open up in Nightly broken, what's going on?

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ign… (read more)

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ignored, and this is a pretty major breakage. Does anyone have an idea what I could check out on my system to get this fixed or provide info for the bug so that somebody actually looks at it? EDIT: Please note Nightly initially launches fine, SO THERE IS NO PROBLEM OPENING THE PROFILE. There is also no problem with a previous instance being stuck preventing the new one from launching - I don't want to launch a new instance, I want to open a link, and I can interact with the running instance just fine and it's definitely not stuck.

This is what I get 50% of the time I try to open a link:

"Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

(While firefox is perfectly happily running.)

xdg-open https://same-url-iclicked

works. So that makes it even weirder. My system is a boring Fedora 32 desktop, and I didn't change anything I could think of when this suddenly broke.

Here is my two months old ticket that so far went ignored: https://bugzilla.mozilla.org/show_bug.cgi?id=1645038

Asked by itsbrokenforsomereason 3 days ago

Last reply by itsbrokenforsomereason 2 days ago

Upgrade to 78.0.1 - profiles.ini on NAS is not working

I have been a Mozilla user since its inception. I use Thunderbird for my mail email client and have always used remote folders when are on my NAS for ease of backup. My B… (read more)

I have been a Mozilla user since its inception. I use Thunderbird for my mail email client and have always used remote folders when are on my NAS for ease of backup. My Bird updated last night to 78.0.1 and when I went to my office this am it asked me to make a new account, like it was a fresh install. I checked my paths in the profiles.ini .. nothing had changed .. folder was good .. tried uninstalling and reinstalling Thunderbird. I have tried everything in my ability to get the email accounts ( many of them ) and folder structure back on thunderbird. It is 15 years of client emails in hundreds of folders . Any help would be GREATLY appreciated

Thank you all in advance - Brandon

Windows 10 64 Bit OS

Asked by brandon12 4 days ago

Last reply by brandon12 3 days ago

sending email

Been using linux/ thunderbird for years. no problems. updated synaptic and something went wrong. all my settings were gone. like a new install. had to set up thunderbird … (read more)

Been using linux/ thunderbird for years. no problems. updated synaptic and something went wrong. all my settings were gone. like a new install. had to set up thunderbird again. Using bluehost, everything checks out with them . can recieve/send email through them. can recieve email but not send through thunderbird. checked, recheacked ports, server settings. I get this error message.An error occurred while sending mail: The mail server sent an incorrect greeting: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ AUTH=PLAIN AUTH=LOGIN] Dovecot ready.. Then:Sending of the message failed. Failed due to unexpected error 80004005. No description is available. The message could not be sent using Outgoing server (SMTP) box5739.bluehost.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Asked by david313 22 hours ago

Last reply by david313 22 hours ago

Firefox using a ridiculous amount of RAM, error message "A page is slowing down your browser..." et cetera.

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to… (read more)

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to determine the appropriate forum and topic rather than me having to do it, by the way, "AT").

I am still getting a dragging slow Firefox using what seems like an inordinate amount of memory (though I could be wrong, check the images). My first message to support included the first image with the comment: "Yes, I've already refreshed Firefox. Yes, I've cleared my cache. Yes, I've removed all of my extensions/add-ons, though I need them back now." I then followed the instructions to try "disabling Firefox Hardware Acceleration and deleting content-prefs.sqlite".

Deleting sqlite and disabling FHA seemed to work for a while but a) is there a script I can run to auto-delete the content-prefs.sqlite daily so I can depend on your browser. And more pressing, b)second image memory usage.

Any help is appreciated. Thank you in advance.

DB

Asked by dpadraigbrown 4 days ago

Last reply by dpadraigbrown 3 days ago

Signature file isn't remembered in one of two accounts

I just did a fresh install of Thunderbird 78.0.1 under Windows 10 and had a problem that seems to have "fixed itself". (It might be related to [signature missing intermit… (read more)

I just did a fresh install of Thunderbird 78.0.1 under Windows 10 and had a problem that seems to have "fixed itself". (It might be related to [signature missing intermittently].) In the Settings section "Attach the signature from a file instead (text, HTML, or image)", the location of the file is remembered for the first of two accounts. For the second account, the file location box was emptied almost immediately. So, when I tried to compose a message, the draft window on the first account showed the signature; the draft window on the second account would be empty. I don't have this problem on other, older Thunderbird installations on other computers. And, after restarting Thunderbird multiple times and browsing to the file location repeatedly, the signature started to appear for the second account as well as the first.

I'll attach a screenshot of the settings boxes for the second account. Here's the HTML file C:\Users\jpeek\tucsonart-info_signature.html, which I located using the "Choose..." dialog (I hope this is preserved when I post this message!):

TucsonArt.info logo
Tucson Art
           Information - Jerry Peek
<a href="tel:(nnn)nnn-nnnn" value="+1nnnnnnnnnn" target="_blank">+1 nnn.nnn.nnnn</a>
<a target="_blank" title="Click to visit TucsonArt.info" href="https://tucsonart.info/">TucsonArt.info</a>

Asked by jpeek 5 days ago

Last reply by jpeek 5 days ago

First Click on other than uncookied Twitter doesn't register

The newest version of Firefox, 79, is the only one that's been doing this. Every time I power up the browser, I try clicking my Twitter option, either in the bookmark ba… (read more)

The newest version of Firefox, 79, is the only one that's been doing this. Every time I power up the browser, I try clicking my Twitter option, either in the bookmark bar or in the highlights, if Twitter has cookies, it won't work unless I click it a second time. If I remove the cookies, it works the first time again, but will revert to not working the first time after power up after browsing Twitter even once.

Asked by Sir_Wysceroth 2 days ago

Last reply by Sir_Wysceroth 2 days ago

Mozilla Thunderbird "Not Responding". (win7)

Been using Thunderbird for years - within the last 2 months I have a problem where when I start using Thunderbird, either to scroll through emails or write a new email… (read more)

Been using Thunderbird for years - within the last 2 months I have a problem where when I start using Thunderbird, either to scroll through emails or write a new email, my email hangs and gives me the error at the top " Mozilla Thunderbird ( Not Responding)". It hangs up for various amounts of time, ranging from 10 seconds to 60 seconds. It will stop and I can go back to using it as normal at times. Or most recently it keeps hanging up, stops and then hangs continually. The message goes away and then clicking somewhere else to start writing a new email or clicking on another email folder it will then lock up and give the error message again and again. Making using this client untenable and very frustrating. I depend on my email daily and it has become unusable at times when I need get work done. Even writing an email will cause it to hang.

I have have searched the forums for solutions and only see others like me without a solution. 1.) I have tried turning off my anti-virus, 2.) I have disabled the three add on's I use. 3.) I have fixed my Inbox and had it redownload/index it. 4.) have created a new email profile and moved all my email to it re-indexing my inbox again. 5.) have looked for solutions and tried changing settings in the settings to see if they have any affect.

I am at a loss and nothing seems to help. It locks up and becomes unusable has me looking elsewhere. I like thunderbird email client. Even clicking into thunderbird during writing this email it has been locking up.

No fun at all! Even looking at the activity monitor gives me no clues to what might be going on. There are no monitoring / metrics that you can look at to see what is really going on. Where is the Dtrace for Thunderbird?? https://en.wikipedia.org/wiki/DTrace

I hope there is a solution that can get me back to using Thunderbird without the lockups. I am using Imap and have a large amounts of email. thx

Asked by kevin101 5 days ago

Last reply by kevin101 3 days ago

Firefox (79) for macOS keeps launching on its own

I'm on a Mac, and Safari is my default browser. But for a few years, I've used Firefox several times a week as needed. When I'm not using Firefox, I typically quit it. Fo… (read more)

I'm on a Mac, and Safari is my default browser. But for a few years, I've used Firefox several times a week as needed. When I'm not using Firefox, I typically quit it.

For the last 2-3 days, Firefox has started launching spontaneously. I'll be doing something else on my computer, and suddenly Firefox appears in my dock (but it doesn't come to the forefront). The first time I saw this, I quit it immediately, but it immediately restarted. After 3 or 4 tries, it stayed quit. But a few hours later, it launched spontaneously again, and this has now happened half a dozen times.

I've run two anti-malware scans (by two, different developers), and both came up squeaky clean. I do have Firefox set to auto-update, but I've never seen this behavior before. In the past, updates were performed in the background, then when I launched Firefox, I'd be notified that it had been updated.

This auto-launch behavior is disturbing. Does anyone have any idea what's going on?

I'm running macOS Catalina 10.15.6.

Asked by soundsgood 5 days ago

Last reply by soundsgood 5 days ago

Rstore previous session bug

Hey, I'm using the restore previous session feature. Its really helpful, but I assume since the last update it is not working properly. Whenever I use the private firefo… (read more)

Hey, I'm using the restore previous session feature. Its really helpful, but I assume since the last update it is not working properly. Whenever I use the private firefox browser (window) parallel to the normal one (window) and close the normal browser before the private one, my last active session of the normal browser is not restored.

When I close the private firefox window before the normal firefox browser window everything works fine with restoring the tabs.

Any way around? And please fix this annoying bug. Thanks!

Asked by cbmorris 4 days ago

Last reply by cbmorris 2 days ago

work slow

I can't open links in firefox from another programs (Facebook, WhatsApp etc). Firefox set by default browser. I tap on link but it doesn't open or open on the third/fourt… (read more)

I can't open links in firefox from another programs (Facebook, WhatsApp etc). Firefox set by default browser. I tap on link but it doesn't open or open on the third/fourth/etc tap. And Firefox can't playing gif on pages. I open page, but gif doesn't play, even when the function of automatic playback is turned on

Asked by verumma 5 days ago

Last reply by verumma 5 days ago

Saving emails

When I try to save my emails it saves normally, but files have symbols that unapropriate for ntfs disks, so I cannot copy them to that partition. Of course I can rename i… (read more)

When I try to save my emails it saves normally, but files have symbols that unapropriate for ntfs disks, so I cannot copy them to that partition. Of course I can rename it massively but it's time-consuming... Is it possible to do something with that?

Asked by slatoric 1 day ago

Last reply by slatoric 1 day ago

Firefox Crashes

Hello, at least once for day my firefox Crash. It often happen when i have 4-5 tabs opened, it simply close and then later 20-30 second it reopens. Firefox, when reopens,… (read more)

Hello, at least once for day my firefox Crash. It often happen when i have 4-5 tabs opened, it simply close and then later 20-30 second it reopens. Firefox, when reopens, does not try to send a notification.

Any idea of what can i check or how to understand whta problem i have? Thank you

Asked by genlon83 6 days ago

Last reply by genlon83 6 days ago