Showing questions tagged: Show all questions
  • Solved
  • Archived

Deleting JUST a photo in a sent or received email - not the text.

I'm having to conserve disc space. Photos take up a lot of space. I would like to delete photos from my messages (both sent and received), but not the text. If the photo … (read more)

I'm having to conserve disc space. Photos take up a lot of space. I would like to delete photos from my messages (both sent and received), but not the text.

If the photo is an attachment I see there is a little box to the right of it offering 'Detach' or 'Delete'.

If I highlight the photo name and choose 'Delete' the photo is deleted from the email leaving the text, but still appears at the bottom crossed out with 0 bytes. What I want

If I choose 'Detach' I am offered a save screen, and I can save the photo. A warning tells me that the photo will be saved and then deleted from the email. Except it isn't - it is saved but still appears at the bottom NOT crossed out and with its original bytes, and can be opened. Not what I want, and a presumably a bug

If the photo is in line with the text of the email (as a great many of mine are) there appears to be no way of deleting it (or converting it to an attachment, when I could used the method above). How can I do it?

Thanks

Asked by Wolstan_Dixie 1 year ago

Answered by Toad-Hall 1 year ago

  • Solved
  • Locked
  • Archived

Can't access about:config

After updating firefox android to 79.4, I can't open about: config to configure dns over https that I used before updating, I really need that configuration,Thanks … (read more)

After updating firefox android to 79.4, I can't open about: config to configure dns over https that I used before updating, I really need that configuration,Thanks

Asked by Eko Setiyawan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Secure Connection Failed on every single website

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, moz… (read more)

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, mozilla.org works fine.) Try Again never works, and Advanced - Accept risk works sometimes, but not always and if I close Firefox app and re-open it's back to the error page. I can't believe this is a common problem, so there must be something about my phone that's causing this. Android 11. Happens whether or not WiFi is enabled. What could it be?

Asked by don.wingate 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Weird Scrolling with version 83

Good Morning Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had opene… (read more)

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

Asked by Wolfy 2 years ago

Answered by jumpnjil 1 year ago

  • Solved
  • Archived

getting my open tabs and browser history from time machine backup after computer shut down (restore previous session not available currently)

Greetings: My computer was shutdown and restarted by a colleague and I seem to have lost my browsing history and all the open tabs from my last session are not retrievabl… (read more)

Greetings: My computer was shutdown and restarted by a colleague and I seem to have lost my browsing history and all the open tabs from my last session are not retrievable — restore previous session is not available / appears grey'd out. I am on a macbook pro running Big Sur and I do have a time machine backup of that last session — can I get back those open tabs and browser history from my time machine? Can I do it a la carte or do I need to wipe my whole computer and restore from there? Thanks in advance for your thoughts, Sam

Asked by samanime 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Thunderbird completely Blank Screen Problem

After installing new version of Thunderbird I am getting completely blank Thunderbird screen. This occur few times before while I user versions lower than 68, but after r… (read more)

After installing new version of Thunderbird I am getting completely blank Thunderbird screen. This occur few times before while I user versions lower than 68, but after restarting it was OK. After update to version 78.4.0, first starting is OK, but after that I am getting completely blank screen. Only thing that works is: click at top left corner and only drop down File menu appear, move mouse to place where Help menu should be and it appear, then click on Restart with Add-ons Disabled and restart in Safe mode. Safe mode is working OK. I have tried uninstalling all Add-ons and start normally but I am getting blank screen. I am using Thunderbird Portable. I have copied Thunderbird Portable completely to other computer, updated it to 78.4.0 version, it was OK, and copied it back to my computer. That worked. But when I updated to 78.4.1 I got blank screen again. I am using Windows 10 running on Parallels virtual machine on MacBook Pro, anti virus is ESET. I managed to revert to previous state by using Parallels snapshots, but I would like to solve this issue. Another person in my company has this problem, also running on Parallels.

Asked by daniel160 2 years ago

Answered by Matt 2 years ago

  • Solved
  • Archived

Search with quote for exact term not working

Version 68.12.1 on Windows 10 I know the exact subject of the email, I have sent it to myself a month ago. I type "upgrade m1" with quote marks on the top global search b… (read more)

Version 68.12.1 on Windows 10 I know the exact subject of the email, I have sent it to myself a month ago. I type "upgrade m1" with quote marks on the top global search bar and I get all kind of junk with the word "upgrade" that are mainly spams. If I scroll back manually I can locate the email with the same subject in my inbox. I have rebuilt the search cache already.

Any suggestion?

Asked by daninet90 2 years ago

Answered by sfhowes 2 years ago

  • Solved
  • Archived

Can't play some Youtube-Videos / Twitter "Your browser does not currently recognize any of the video formats available"

Hello Everyone I'm having troubles with playing some Youtube-Videos and Twitter Videos. I had to re-install my Windows 10 (64 Bit) due to some hardware-issues which are … (read more)

Hello Everyone

I'm having troubles with playing some Youtube-Videos and Twitter Videos. I had to re-install my Windows 10 (64 Bit) due to some hardware-issues which are not related, and I'm having this issue since then. Here are the steps that I already did:

-Removing all Add-Ons -Starting in Safe mode - Deinstalling and reinstalling Firefox, then starting in safe Mode -Deinstalling Firefox with a tool that also deletes all Firefox-Related Registry Keys and App-Data Files and reinstalling it to a different path (other HD) -Disabling add-ons - Disabling Open264 Videocodec and widevine content decryption module (more just because of frustration^^, but I was then able to play some Youtube videos after this one) - mediasource.enabled is active (and all the other ones as well) -Installed addons (even though it didn't work with them disabled as well): NOscript( youtube videos are allowed, some of the are working), Ublock Origin, Video Download Helper, HTTPS Everyhwere, Tree Style Tab, Limit distracting sites - Updating to the newest Firefox-Version (which came out today)

Btw: on https://www.youtube.com/html5/ it tells me that everything works fine and I have of course the newest Firefox-Version installed.

Do you guys may have any other ideas?

Thank you for your help.

Kind regards,


Gabe

Asked by mcbob 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Mac 10.13 (high sierra) download link

Just bought the service, It was not mentioned that 10.14 is the lowest the VPN supports now. Does anyone know how to access a version of the VPN that allowed 10.13? Thank… (read more)

Just bought the service, It was not mentioned that 10.14 is the lowest the VPN supports now. Does anyone know how to access a version of the VPN that allowed 10.13?

Thanks in advance!

Asked by sam rad 1 year ago

Answered by sam rad 1 year ago

  • Solved
  • Archived

How will this Google announcement affect Thunderbird?

On 30 May, you may lose access to apps that are using less secure sign-in technology To help keep your account secure, Google will no longer support the use of third-par… (read more)

On 30 May, you may lose access to apps that are using less secure sign-in technology


To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

Asked by peter.d.budd 9 months ago

Answered by david 9 months ago

  • Solved
  • Archived

javascript

since the new version of firefox android installed on my tablet it does not recognise about:config to enable javascript, some site wont work without it, how do i enble ja… (read more)

since the new version of firefox android installed on my tablet it does not recognise about:config to enable javascript, some site wont work without it, how do i enble javascript?, thanks, Bryan

Asked by bpurser11 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Block video popups

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the v… (read more)

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the video. Apparently the popup blocker doesn't consider this to be a popup. Is there any way to kill this annoying behavior?

Asked by DaveStJohn 1 year ago

Answered by pojoho7699 1 year ago

  • Solved
  • Archived

Set up custom default search URL

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use sev… (read more)

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use several for special search engines (map, Wikipedia, dictionaries, parcel tracking, etc.). But the default search must work without any keywords.

And I want to use the custom settings they provide as URL parameters. I've tried with the cookie option but the cookie expires even after regular use. So the custom URL is the only working solution. Startpage support recommended me doing that.

I know that I can install the Startpage search to Firefox and it worked. But I can't combine it with the custom settings. So I uninstalled the extension, deleted the search engine and went to my custom startpage.com URL. Right-clicking the URL bar allowed me to add the search engine from there. But it also doesn't have my settings.

I couldn't find the search URL in about:config. Where is it stored? I need to change whatever Firefox thinks is Startpage's search URL to include my settings.

Changing the settings is critical because by default they open clicked results in a new tab which I cannot stand. I have enough open tabs, and there's still the back button.

Asked by ygoe 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Locked
  • Archived

How do I stop update notifications in Thunderbird?

How do I stop update notifications in Thunderbird? I am not interested in updating from version 68 at this time (or the near future, the current version truly stinks in t… (read more)

How do I stop update notifications in Thunderbird?

I am not interested in updating from version 68 at this time (or the near future, the current version truly stinks in the way it looks and is unusable) and want to stop the software from nagging me about updates! I can find no answers anywhere.

Thank you, Eric

Asked by erbogan 1 year ago

Answered by sfhowes 1 year ago

  • Solved
  • Archived

Pulling my hair out trying to increase font size in folder list and main panel list!

I am going around in circles here. I have searched and all the options I have found appear to be out of date or don't work. All I want to do is increase the size of the f… (read more)

I am going around in circles here. I have searched and all the options I have found appear to be out of date or don't work. All I want to do is increase the size of the fonts I see in the left hand folders list and the folders message lists in the main panel. It's far too small for me and everything I have tried makes no difference. Please guide me.

Asked by rafikiphoto 11 months ago

Answered by sfhowes 11 months ago

  • Solved
  • Archived

Basic browser functions in newest Firefox Android upgrade

Automatically received the latest major firefox update on my Samsung galaxy tab s3. I don't know what Mozilla did to this release but I can't find any functions to do bas… (read more)

Automatically received the latest major firefox update on my Samsung galaxy tab s3. I don't know what Mozilla did to this release but I can't find any functions to do basic browser controls like going back to the previous page, going to the next page, or refreshing a page. I really love firefox but it's kind of unusable without these controls. I'm going to have to use chrome which I'd prefer not to do until this is fixed. Any help would be greatly appreciated!

Asked by alcavallaro 2 years ago

Answered by alcavallaro 2 years ago

  • Solved
  • Archived

pdf Files will not open with adobe acrobat and I have the open pdf files with adobe acrobat checked?

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Ado… (read more)

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Adobe Acrobat Reader DC.The new version insist on opening the pdf's in the Firefox web browser. When I click on a pdf link at an external website the files will open in Adobe Acrobat. I used the code below to test the open in Adobe Acrobat execution and it works on the w3School example. When I run it strait from my hard drive the document opens in the Firefox web browser.

<!DOCTYPE html>
<html>
  <head>
    <title>Title of the document</title>
  </head>
  <body>
    <h1>PDF Example</h1>
    <p>Open a PDF file <a href="datasheet_cube-model-715.pdf">example</a>.</p>
  </body>
</html>

Please let me know if there is a solution. Thank you,

Asked by leodesign1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Help me get rid of the stupid and ugly Tab bar on newest Firefox

Please help me get rid of the stupid and ugly Tab bar space on newest Firefox. I hate Tabs and now there is a big space above the address bar for Tabs. I have looked ever… (read more)

Please help me get rid of the stupid and ugly Tab bar space on newest Firefox. I hate Tabs and now there is a big space above the address bar for Tabs. I have looked everywhere for a way to turn it off like it has been since Tabs came out. I only want new windows if I want a new window.

If I can't turn that huge space gap off is there any way to go back to what I had before the last update without messing everything up? Why did someone decide to make the browser window smaller and waste that space by making the browser bigger....

Sorry if I sound cranky but, I started using Netscape Navigator 1.0 and every version since and this is the worse thing that has ever been done to a browser... Thank you for any help you can give me!

Asked by rob39lee 1 year ago

Answered by gsfc12 1 year ago