All Products Support Forum

I have FF installed on my Android, but can only get to it by tapping SETTINGS/APPS/Firefox. I am unable to create an icon or 'shortcut' to reside on the Android's home screen where it would be most convenient. Has anyone experienced issues of this nature or have any suggestions as to what I may be doing wrong?

Any and all input is welcome and appreciated.

Thanks for your help in advance...

Yesterday, I did a system reset on my LG tablet (Android 5.0.2). When I tried to reinstall Firefox from the Google A Store, I was told that the download would not work on my system. Why would a system reset make Firefox uninstallable, can I work around the problem, and when can I expect to safely reinstall Firefox?

Hi

I'm on Firefox Focus v97.1.1 and I'm getting ads on websites like clickhole.com and thedailymash.com even though I have ad blocking turned on. Am I missing something or is FXF broken?

Thanks

I have had to use bit.ly url shortener to open a teams video meeting link. The way it works is I get the shortened link on Whatsapp and it opens Firefox Android app and asks me to "get Teams app" or "Join meeting" if I have the app. Even on clicking Join meeting it does not redirect to Teams app. This link works on a Chrome browser and also Edge. On contacting Microsoft support it seems the problem is content blocking or Enhanced tracking protection on your app. Even though I appreciate this feature I believe this is not working in this instance. Is there a way to resolve this issue? Even after removing Enhanced tracking protection I am unable to open the link.

I need to do local admin work on the router in my motorhome. Not surpisingly, its admin is on 192.168.0.1:80. Everything I type gets sent to Google search instead. How can I just enter a IP address without going to a Internet search engine. Just tell me it's easy in the latest Firefox for Android and I'll finally update LOL. Currently on Firefox 68.11.0 on Samsung Android 9

I normally have Dark Mode always enabled.

This week it's constantly switching to "Follow Device Theme" which then makes it the Light theme.

Interestingly, my phone's theme is also set to Dark mode so the Follow setting doesn't appear to work.

Thanks!

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

I find the new jump back in and the old collections annoying and distracting. How do I disable or turn them off so they do not appear on my screen.

Thanks John

I originally was able to create the home page shortcut to Piped with Chrome, but the shortcut launched Chrome, even though Firefox is my default browser?

Piped [https://piped.kavin.rocks/https://pip.../|Piped]

So I deleted the shortcut. Now, Chrome no longer even offers me the option to "Add to Home Screen" from the Piped page, but it still does for other sites. Within Chrome, It now offers me the option to open the page in Firefox, even if I make Chrome the default browser.

How can I get a shortcut to Piped on my home page that will open in Firefox?

I have created some firefox collections but have difficulty getting to the collections screen. On a collections help page it says "In the Collections section on the Home screen" but my android phone does not show a collections section, just icons. What is the problem? I also cannot figure out how to find the version of firefox that is installed, if that may be the issue.

MANY Websites refuse to adjust to mobile screen size, including Google Mail. Text is not wrapped or shrunk to screen width.

Your "help fix" suggestion turn on and off desktop mode doesn't work.

It was working in previous version before updating to latest Firefox build earlier this week.

The latest stable Android release running on Android 11 with latest updates: >> 98.2.0 (Build #2015868577), 2b529a583+ AC: 98.0.12, 9ad94b2a33 GV: 98.0.1-20220313140707 AS: 91.0.1 << Example Screen shot attached from Google Mail.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Firefox is showing a white blank screen on some websites and I can't fix it. I've tried reinstalling, clearing cashe & clearing data but it hasn't worked. I am using a Samsung galaxy Tab A (2019).

This issue is on:

93.2.0 (Build #2015839747) AC: 93.0.12, e39f5dba3f GV: 93.0-20210927210923 AS: 82.1.0

Here's an example. Open the below page and click "Productspecificaties". Try scrolling down, but it won't work.

https://www.bol.com/be/nl/p/luvego-vacuumzakken-kleding-13-stuks-vacuum-opbergzakken-alle-gangbare-maten-vacuum-zakken-met-vacuumpomp-met-xl-zakken/9200000109178403/?bltgh=u2K0-shVC0eM-9TU1s9Gww.2_33.34.ProductPageUrl#mhttps://www.bol.com/be/nl/p/luvego-vacuumzakken-kleding-13-stuks-vacuum-opbergzakken-alle-gangbare-maten-vacuum-zakken-met-vacuumpomp-met-xl-zakken/9200000109178403/?bltgh=u2K0-shVC0eM-9TU1s9Gww.2_33.34.ProductPageUrlodal_open

I tried different things like disabling "zoom on all pages" and "autohide toolbar", but it didn't help.

In my dev laptop I installed an SSL cert using mkcert. Works fine in all desktop browsers. They don't even prompt to accept the "risk" and continue. But in my Android phone on the same LAN (with the dev subdomain in dns) I get that prompt from both Chrome and Firefox. That would be acceptable, except Firefox prompts pretty much every time I return focus to the app. It gets annoying having to click two extra buttons (Advanced then Accept Risk and Continue) for every code change that needs to be tested in all browsers.

Is there any way to make Android Firefox permanently accept the cert or any other solution?

Whenever i have to input passwords, the dashlane app overlay appears for a split second but then goes away and it's almost impossible to use. Please don't tell me about bitwarden, I don't want to use it and that's not a solution. I also have no way of importing passwords into the browser or exporting them. For now I'll just stick with chrome but it hurts inside because i wish Firefox was better.

I want to disable private browsing so it's not easy to use.

We all know what we do on private browsing and I want to put up as many roadblocks as possible to prevent that. You and I both know that 99% of the private browsing isn't banking or Christmas gift shopping.

Adding this feature in the settings has the potential to make your browser extremely popular amongst those of us who want to live better lives. It would be free advertising, and I know many people who would make the switch to Firefox as a result. Maybe only make it available in your Beta, if that's what you'd prefer.

Thank you for your consideration.