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Firefox does not load any pages or settings or login for firefox account

Hi everyone, Thanks a lot for taking time reading this! :) I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox op… (read more)

Hi everyone,

Thanks a lot for taking time reading this! :)

I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox opens normaly after rebooting, remembered all tabs and my firefox account etc., but it's just not loading anything. I can still type in a web adress or something in the search, I can also still select the drop-down menu on the right ("Open menu") and select e.g. "Settings", but nothing happens afterwords. Same problem for all websites. Some of the main buttons are also not functional (refresh, back/forward). I attached a screenshot from the "empty" firefox (but not sure if that's of any help anyways ;) ).

I tested a couple of things so far, nothing helped:

1) Internet is working, I tested ping, apt is working as well as a differnt browser I installed now).

2) I reinstalled firefox completely by running the following commands:

      sudo apt update
      sudo apt purge firefox // sudo apt --purge autoremove firefox
      sudo rm -rf .mozilla
      reboot
      sudo apt update
      sudo apt install firefox
      (Since I removed the profile folder, the standard tab and bookmarks open/show after starting firefox now, as expeced. I'm also not longer logged in.)

3) By starting firefox via the console, no error messages were shown

4) I created a second ubuntu unser profile, to test if firefox would work there: it doesn't

5) Since I have a dualboot with Win10/Kubuntu 20.04, I started Windows and tested firefox there: it is working as usual.

6) I also obviously tried to google this problem, but either I put the wrong keywords in or this problem is pretty unique/new?

If you need any further information on my system, I'm happy to provide them! Thanks a lot for any recommendations and further ideas, what to do! I'm pretty much desperate for a solution by now, as during home office a not well working system is a pain! ;)

Thanks and stay safe, Katrin

Asked by Kaddi 8 months ago

Answered by TyDraniu 7 months ago

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Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 1 year ago

Answered by Mr.K 1 year ago

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firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (read more)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Asked by Lucas Zanella 5 months ago

Answered by cor-el 4 months ago

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Youtube keeps "pausing" the video im playing

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only ext… (read more)

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only extensions are honey, ecosia search and stylus

Asked by atiedebee 8 months ago

Answered by jscher2000 8 months ago

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Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a connecti… (read more)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Asked by scm999 7 months ago

Answered by cor-el 6 months ago

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Remove the minimize, maximize, and close buttons

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar … (read more)

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar of apps. The does not work in Firefox, minimize, maximize & close remain. I'm assuming this is related to Firefox's ability to remove the title bar all together so tabs can be at the top. The Firefox Customize... page allows you to change just about everything else in the UI except these three buttons.

Is there a way to remove Firefox's minimize, maximize and close buttons?

In case it matters I really only care about the Close button (not Close tab) because GNOME Tweaks lets you remove the minimize & maximize buttons from all apps.

Thanks

Asked by Elias K Gardner 10 months ago

Answered by Elias K Gardner 10 months ago

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Can one hide the Minimize button on the header bar.

Hello everyone, I'm working on customizing the Firefox experience for users within my organization. I have to really limit their access. One of those requests were to pre… (read more)

Hello everyone, I'm working on customizing the Firefox experience for users within my organization.

I have to really limit their access. One of those requests were to prevent users from minimizing their active Firefox window.

I've found articles like the one below that show how to hide all the buttons: https://support.mozilla.org/en-US/questions/906698

However it does not suit the purpose. since it removes all of them and only on full screen.

Is there a way I can just hide the minimize button so that the user can just hide the minimize button?

Any help would be greatly appreciated.

Asked by Gpx45 8 months ago

Answered by cor-el 8 months ago

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Change default bookmark location to "other" instead of most recently used folder

Is there a way that I can change this setting in config rather than downloading an add-on? This changed with the most recent Firefox update for me (I'm currently on 85.0.… (read more)

Is there a way that I can change this setting in config rather than downloading an add-on? This changed with the most recent Firefox update for me (I'm currently on 85.0.1. for Ubuntu). Currently, the default save behavior is for bookmarks to save to the most recent folder you've picked. My preferred behavior would be for all bookmarks to save to "Other bookmarks" until I can file them away later.

Asked by reginakbuhl 9 months ago

Answered by jscher2000 9 months ago

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firefox crashes frequently, even in safe mode

just like the title says. Fedora 33, kernel 5.9.16-200.fc33.x86_64, firefox 84.0.2 (just updated today). crash report is bp-7e418e46-b201-45c7-a7c9-313840210111 doesn't m… (read more)

just like the title says. Fedora 33, kernel 5.9.16-200.fc33.x86_64, firefox 84.0.2 (just updated today). crash report is bp-7e418e46-b201-45c7-a7c9-313840210111

doesn't matter what tab i've got open, what tabs are loaded, or even if i'm using the browser, if it's running, it'll crash around every half hour or so

Asked by voidwitch 10 months ago

Answered by voidwitch 10 months ago

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Cursor blink problem in Firefox 84

I'm having a new problem with Firefox, which I think appeared with Firefox 84 (but I'm not 100% sure). When I type in some text boxes, the cursor gets very slow and unres… (read more)

I'm having a new problem with Firefox, which I think appeared with Firefox 84 (but I'm not 100% sure). When I type in some text boxes, the cursor gets very slow and unresponsive to move around by the keyboard _if_ the text in the box is long enough so that a scrollbar appears on the right hand side. Sometimes. It doesn't happen at all sites -- it's not duplicating in this textbox that I'm typing in right now -- but it happens all of the time in the message boxes at playdiplomacy.com, and sometimes on GitHub.com when posting issues. Sporadically and unreliably.

As far as I can tell, the cursor is still moving quickly and responsively, but the blink itself isn't happening so I can't see it. If I hold down the left cursor key, it looks like the cursor isn't going anywhere, but if I hit a letter key that letter appears instantly at the location where the cursor has apparently moved to, with no delay.

The problem does not occur when I hold down shift (to highlight) while moving the cursor via the arrow keys, which further suggests that it is somehow related to the cursor blinking.

Restarting in safe mode makes the problem go away instantly. Disabling all add-ons myself does not. Starting with a brand new profile does _not_ make the problem go away either. So there's something safe mode is doing that a new profile doesn't.

Any idea what might be causing this?

(Ubuntu 20.04, Firefox 84.0).

Thanks!

Asked by Vultan 10 months ago

Answered by cor-el 10 months ago

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Transparent dropdown menus after upgrade to Firefox 90

I just upgraded from FF 89 to FF 90 (on Ubuntu) and the drop down menus (accessed on right-click) are now transparent. I have changed the theme, changed my desktop theme,… (read more)

I just upgraded from FF 89 to FF 90 (on Ubuntu) and the drop down menus (accessed on right-click) are now transparent. I have changed the theme, changed my desktop theme, started FF in troubleshoot mode, disabled acceceration in about:config, and it makes no difference, the menus are still transparent. This makes it difficult to use the browser.

Is this fixable or is it a bug in the latest release?

Asked by Psimonics 4 months ago

Answered by Psimonics 4 months ago

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How can I prevent ctrl+q from closing the browser?

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable… (read more)

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable this keyboard shortcut?

Asked by Erel Segal-Halevi 1 year ago

Answered by Ruba 1 year ago

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Firefox Monitor - unable to find button to add new email addresses

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in,… (read more)

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

Asked by Jonathan 1 year ago

Answered by Wesley Branton 1 year ago

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Firefox 89 on Raspberry Pi - visual codec artifacts

Firefox 89 on my Raspberry Pi 4 is displaying what I'm guessing is a codec issue. Videos can be watched but the picture is corrupted by brightly coloured patches around a… (read more)

Firefox 89 on my Raspberry Pi 4 is displaying what I'm guessing is a codec issue. Videos can be watched but the picture is corrupted by brightly coloured patches around areas of detail.

Prior to the version 89 upgrade, version 88 was working perfectly.

I have Firefox 89 on a Raspberry Pi and a PC. On the PC it still works perfectly, on the Pi video is displayed badly.

On the Pi Firefox 89 is running under Ubuntu 21.04. On the PC Firefox 89 is running under Ubuntu 18.04

Am I alone in this or have others seen the same issue ?

Assuming I am not alone, does anybody have any idea what has gone wrong ?

Asked by vw 5 months ago

Answered by cor-el 5 months ago

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pulseaudio high CPU with no audio playing

Hey there, I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla? Steps to reproduce: --- Open … (read more)

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

  1. Open Firefox
  2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
  3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

  • pulseaudio process should only be spawned when actually playing a media that requires audio
  • pulseaudio should not be the #1 CPU consuming process
  • pulseaudio process should at the very least not massively use CPU when no sound is playing

Asked by yarma22 11 months ago

Answered by jonzn4SUSE 10 months ago

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Credit card autofill does not fill form fields

I have Firefox 84.0.1 on Linux Mint, and I have filled in the information for one credit card. When I hover over credit card fields on retail site forms, I usually (but n… (read more)

I have Firefox 84.0.1 on Linux Mint, and I have filled in the information for one credit card. When I hover over credit card fields on retail site forms, I usually (but not always) get a pop-up "hint" showing the card number and/or expiration date ... but I cannot get the browser to actually fill in the form field. I've tried clicking, hitting Enter, hitting Tab, but nothing actually puts the information from the pop-up into the form field. Any hints as to what part of the incantation I am missing would be appreciated.

Asked by Paul 11 months ago

Answered by Paul 10 months ago

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Delete Browser History

No matter what I tried, I can not delete my browser history, nor can I delete single websites from my history. The history list works fine, all visited sites are visible … (read more)

No matter what I tried, I can not delete my browser history, nor can I delete single websites from my history. The history list works fine, all visited sites are visible and browser history is updated, but I can not delete any of the entries or the whole list. I have uninstalled and reinstalled Firefox, but the problem is still the same. I have read and write permissions on the .mozille folder, so this can not be the problem.

Asked by Ted_Martin 1 year ago

Answered by cor-el 1 year ago

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Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 1 year ago

Answered by beta-tester 11 months ago

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Is it possible to share a FF profile on two computers?

I have been using Firefox for ages now, and collected a rather large number of bookmarks (>15,000) As far as I know such a number poses some issues, for instance I tri… (read more)

I have been using Firefox for ages now, and collected a rather large number of bookmarks (>15,000) As far as I know such a number poses some issues, for instance I tried several times to use Sync but was never able to use it.

Since I am using two different machines, I tend to save my bookmarks only on the main one. When I am working on the laptop I never save bookmarks but I message them to myself (never been able to save them on my main machine, sigh) and every once in a while I "restore" bookmarks from the backup set of the main machine on the laptop. It always takes a while and oftentimes it feels like the process hangs, but so far I managed.

Today I started wondering again if there's a less frustrating and more efficient way to handle this. The question I started asking myself was: could I use the same FF profile from the laptop & the main machine? Say by saving it in the cloud?

Thanks for any hint or suggestion!

Asked by Giampaolo 11 months ago

Answered by cor-el 11 months ago