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XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 6 months ago

Answered by simonbergi9 6 months ago

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Firefox fails to download any file, download immediately fails.

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work: refresh ff, delete profiles, … (read more)

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

  • refresh ff,
  • delete profiles,
  • uninstall + reinstall.

Asked by JFM02FFP2NR 1 year ago

Answered by JFM02FFP2NR 1 year ago

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Spectrum (Charter) email suddenly won't SEND

Suddenly, I cannot sent Spectrum email from Thunderbird. Spectrum checked things on their end and said all is fine. I turned off Deep Guard in my Anti-virus software (b… (read more)

Suddenly, I cannot sent Spectrum email from Thunderbird. Spectrum checked things on their end and said all is fine. I turned off Deep Guard in my Anti-virus software (briefly) and that didn't help. I get this message when trying to send email: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 47.134.62.67 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

I can receive mail fine. I tried to look at my outgoing 'settings' in tools but only see the setting for incoming with the port @ 993. I CAN send Yahoo mail from Thunderbird fine (though I cannot SEE any outgoing port info in that mail either). Hoping someone can help.

TIA...

Asked by Nancy B. 1 year ago

Answered by Matt 1 year ago

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Component returned failure code 0x80550014 nslmsgincommingserver.verrifylogon

Hello, I am trying to add gmail account to thunderbird however I get this error Component returned failure code 0x80550014 nslmsgincommingserver.verrifylogon and its sto… (read more)

Hello, I am trying to add gmail account to thunderbird however I get this error Component returned failure code 0x80550014 nslmsgincommingserver.verrifylogon and its stopped at checking password. Please check the screenshot help

Asked by imran_kanjoo 1 year ago

Answered by sfhowes 1 year ago

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Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (read more)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Asked by maike9283 1 year ago

Answered by jonzn4SUSE 1 year ago

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There is no default mail .. (THUNDERBIRD ON WIN 10)

Dear community, my customer is unable to send invoice email from his management software. They get the error "There is no default mail client or the current mail client..… (read more)

Dear community, my customer is unable to send invoice email from his management software. They get the error "There is no default mail client or the current mail client...." I tried different solutions to set thunderbird as default mapi clint like changing registry key and reacreating mapi32.dll but without success. INFO: thunderbird 32 bit (last release), win 10 64bit

Can you please help me? Thanks

Asked by Paolo Ziggy Bala 2 years ago

Answered by sfhowes 2 years ago

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403 error

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day bef… (read more)

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day before the update. i am not having trouble with other sites. if i use a different web browser there is no problem getting to the web site.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: tog46EPvsXCX7oQr1LanF8FvDaqnTVou6t_NK-t6304iqBzR2QYs3w==

Asked by my280zxcar 1 year ago

Answered by cor-el 1 year ago

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Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try … (read more)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Asked by WaffleToaster 2 years ago

Answered by WaffleToaster 2 years ago

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Firefox is managed by organization

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization… (read more)

Hello, I am using a personal PC. So I don't require the Firefox to be managed by an organization. In settings it shows "Your browser is being managed by your organization" . On clicking on it, it says "The Enterprise Policies service is active but there are no policies enabled". I have attached screenshots for the same. Does any one know how to resolve this bug?


edit: fixed formatting cause by space before I am

Asked by Gourav 1 year ago

Answered by cor-el 1 year ago

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Firefox not loading on windows 11

I got a new computer recently and it was already upgraded to windows 11. I downloaded Firefox because it is my main go-to. It worked for a few days then all the sudden, i… (read more)

I got a new computer recently and it was already upgraded to windows 11. I downloaded Firefox because it is my main go-to. It worked for a few days then all the sudden, it just stopped loading, if I tried to search something it would just load forever and never show up. Even dev tools would not display, it just was like in a frozen state, I tried downloading the Developer version of the browser, nope! Deleting all program files, Nope! Then when I tried to use edge, smooth as can be. What the heck is going on here?

Asked by Echo 1 year ago

Answered by FredMcD 1 year ago

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Thunderbord Calendar event notification failure to dismiss

I've searched the community and knowledge base, and I am not seeing a solution that works. The video listed below shows the issue but here's a recap: An event I accepted… (read more)

I've searched the community and knowledge base, and I am not seeing a solution that works. The video listed below shows the issue but here's a recap: An event I accepted an invite to just completed. The notification popped up before the event as hoped for, but could not be dismissed. It continues to repeat about every 20 to 30 minutes.

Clicking dismiss does nothing. Clicking dismiss all does nothing. https://www.screencast.com/t/NAPTzvp9kOoh

Any help is appreciated.

Asked by cenay 1 year ago

Answered by sfhowes 1 year ago

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Prime Video: "Your browser does not support High-Definition playback due to content restrictions"

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your… (read more)

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your browser for the best Prime Video experience".

I've tried turning off vpn, adblocker, and set tracking protection back to 'standard', nothing helps.

I'm on W10 1909 Home which is technically not supported by MS as from this week so I did consider that as a possible (but unlikely) reason for it. However, the content plays fine in MS Edge. The content also plays fine from a laptop running Chrome on 1909 Enterprise (similar build to mine albeit not out of support yet).

I see widevine was updated in 88.0.1 - could this be the issue?

Thanks

Asked by jrh 2 years ago

Answered by jrh 2 years ago

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BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I ha… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 1 year ago

Answered by james_UK47 1 year ago

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File upload dialog not appearing

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs.… (read more)

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs. When I click a button that's supposed to give me one, nothing happens.

This has been happening with: - The "attach files" button in Gmail - A file upload button on Gradescope (website for managing homework assignments) - File -> Open File... and Ctrl+O.

Dragging and dropping a file onto an email in Gmail does attach the file -- it's just that the button doesn't work.

I've tried restarting, and I've tried running Firefox in Troubleshoot Mode -- so far nothing has fixed the problem. What else should I do?

Asked by allispaul 1 year ago

Answered by jonzn4SUSE 1 year ago

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Mouse not scrolling, tabs not opening/closing in Firefox

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new … (read more)

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Asked by Julephenia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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password import or add doesn't work

hey, i can't import any passwords from Chrome or a .csv file everytime i got this (see attached) of course i'm connected... and then no passwords added ! another … (read more)

hey,

i can't import any passwords from Chrome or a .csv file everytime i got this (see attached) of course i'm connected...

and then no passwords added !

another issue, i can't creat a new password (see attached for errors)

anyone can help?

Asked by wattrelot.morgan 1 year ago

Answered by cor-el 1 year ago

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Slow Start Up on Ubuntu 22.04 wXFCE

Hello, I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware i… (read more)

Hello,

I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is an ASUS A88xm-A MB, A10-6800K processor, 16G DDR3, runs OS and programs off an SSD. I worked through all the slow startup suggestions, ran memtest (0 Errors, 1 Pass), disabled all add ons, (even the OpenH264 video codec (I use the onboard HDMI, no graphics card)), turned off hardware acceleration, etc. When starting in troubleshoot mode, less than 30 seconds, (acceptable), but I really don't know where to begin with the "More Troubleshooting Information" when I look at the table generated by it. There have been no other problems to date with the system, and the long start-up time began with 20.04 Ubuntu (about a minute), then got worse when I upgraded to 22.04 to try to solve THAT problem. Currently running FF 104.0, and the update page says wait for a distro update if that is how it was installed. I believe 104.0 is the latest Linux 64b version though. All updates to the system are done as soon as I'm notified of them. there have been none since the upgrade a few days ago.

Any suggestions? Gotta get some sleep now... TIA, Dave

Asked by dkosewick 9 months ago

Answered by dkosewick 8 months ago

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scrolling is not working on some sites.

on some pages, etsy for example, the page loads but I can't scroll down the page. When I cut and paste the link into chrome, it works perfectly so I know it's not my mous… (read more)

on some pages, etsy for example, the page loads but I can't scroll down the page. When I cut and paste the link into chrome, it works perfectly so I know it's not my mouse or keyboard. This is something that has happened over the last few weeks.

I've cleared all cookies, cache, reinstalled firefox, all the usualy things but to no avail.

please can anyone provide a real solution?

this is an example of a page that won't scroll:

https://www.etsy.com/ie/listing/655397682/pentagram-crow-skull-choker-necklace

Asked by nimrod9264 1 year ago

Answered by nimrod9264 1 year ago