All Products Support Forum

Hey everyone,

I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sync credit card info. The whole section is missing from my settings.

I have already gone to about:config and enabled both of the autofill settings to true (as suggested in other Q&As) and restarted multiple times with no luck.

Any ideas why I would be missing this option?

While i was browsing through websites using Firefox, i opened a new tab and got the notification saying something like While you were browsing, Firefox was updated in the background. There there was a button at the bottom saying Restart Firefox. When i clicked on that button Firefox restarted automatically as expected. My question is that now i want to see the Update History of Firefox. So how can i check/see the Update history of Firefox.

I am using Ubuntu 18.01 and Firefox 95.0.1 (64bit)

My background color is black, even though I have it set to white under "fonts and colors". Text is set to black, and background is set to white. But the background is actually black. I don't know why it is black when it is set to be white. Thanks for any help.

i need to remove the usernames from a drop down list on a particular website. same problem on microsoft edge, they have a trash-can icon beside each username in the dropdown list, so it's easy to remove each username. what is the equivalent on firefox?

Hi there.

I am looking to disable the following hidden extensions on Firefox 95 64bit.

Amazon.com.au Bing Chambers(UK) eBay

When i go to the addons / extensions setting in firefox these are not showing up, yet when i use CCleaner they are there. When i disable them using CCleaner they enable themselves immediately.

Any assistance with this would be great,

Many thanks,

Chucky Orr Laww

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue

Security issue with form filler data -- LSS, I have some very unwanted saved data somewhere in some buffer area of the browser that I want to surgically remove.

I currently have firefox set to offer to save logins, and not to fill in addresses or credit cards. I have indicated, when offered, to "never save" logins from certain sites. I have gone to the saved logins area in firefox and verified that the login information is not saved there. However when I go to a site, the login information is in the browser somewhere and shows up under the form blank as I type the correct information in. Obviously this is a security issue. I once got rid of this data by deleting EVERYTHING but of course I lost a lot in the process. The first time I did that I hadn't fully configured the settings for form filler so I hoped for better the second time around. But no, alas and alack it is back. I am hoping someone out there knows how I can go in and surgically remove this data.

NOTE I have already tried every solution in the firefox help area and in the firefox forums and on all help sites on the first ten pages of google so PLEASE do not fill up the answer area telling me to try that stuff. It did not work. The only thing that worked was deleting EVERYTHING (Ctrl+shift+del clear everything for all time) I have spent hours on trying different things because 1) these logins should not be saved and 2) I don't want to delete everything again 3) I didn't want to have to write this essay here.

TLDR Alternately if you know how I can export and then import my cookies and site settings, I could delete EVERYTHING and then add those 2 back in. THANK YOU fellow campers!

I use Firefox locally to review the HTML/CSS while creating web pages (Win7 & Win10). Upon browser update, Firefox stopped displaying mask of any image format (SVG or PNG).

I did solve this issue in 2020 by changing the settings. about:config > privacy.file_unique_origin changing: to 'false' > refresh tab. Yet, since October 2021, it's no longer helping. After a browser update, I don't see the images with a mask, see attachment. The mask images show OK when the HTML page is on the server, but codding requires a constant 'quick check,' and usually uploading to the server is a final step. Can anyone help?

I prepared a simple example page [https://artenergy.com/mask] with a download link. Thus one can open this file locally to see the issue.

Thank you!

Loving the picture-in-picture feature. I googled to see if there was a keyboard shortcut to pop out the video and saw that ctrl+shift+] or cmd+shift+] should do the trick, but on my mac (firefox 95.0.2) the ctrl version seems to do nothing while the cmd version goes to next tab, which is redundant with ctrl+tab. I'm wondering if the cmd+shift+] shortcut is being overriden accidentally, or if there's a different keyboard shortcut for this on mac? cheers

Hello Firefox Support,

So recently I've been trying to google things, and it keeps sending my searches to Bing instead of Google, and much more recently I've been directed to a site called http://24infonews.live/ with a message always saying "Not Found". My only solution to get around this is actually going to google.com. If you could please help me with this it would be much appreciated.

Thanks for the help, Rowan.

So, certain web pages apparently have text in white font color while also using a white background. I'd blame it on the team behind the page, but it seems that it works well on Chrome, so I'd like to know how to fix it.

Examples: 1: http://ipm.ucanr.edu/QT/parasitesinsectcard.html 2: https://www.userchrome.org/how-create-userchrome-css.html

Add-Ons: ThanksToYou tabs Speedtweaks (none active at moment of taking screenshots, though) OneTab.

I'd add images, but they take way too long to upload

Hello.

I have used firefox for years, and signed in with sync and it automatically synced my bookmarks all the time.

I got a new desktop machine recently & was just trying to setup the firefox on it. It was new and empty of bookmarks. So I signed into my firefox account, then in the bookmark manager, there was an option that appeared to say: 'restore bookmarks..' etc. I did this, but nothing got 'restored' to the new browser.

Then.. on all my other machines, one by one, when I login to them, it is ERASING my bookmarks and leaving nothing !! Arghhhh!!!! I don't know how to deal with it.

--Jim Longwill

For the last year, I have enjoyed using the Browsec extension. It shows as an installed extension in my Firefox browser, but the icon has disappeared from my toolbar and i can't find a way to run it. How can I run Browsec now? I'm using Firefox 95.0.2 (64-bit).

Thanks

I have several sites behind a reserve proxy using NGINX Proxy manager. Every time my Let encrypt certs renew, for several days after I get SSL_ERROR_NO_CYPHER_OVERLAP when trying access my sites from firefox. I do not have this issue with other browsers.

I am on firefox 95.0.2

Hello,

I have been experiencing problems proceeding with logins and online banking transactions on my HP laptop and Samsung mobile phone on numerous websites.

1). I have not been able log in to BMO online banking on Firefox on my laptop since last March 2020. I receive this message:

404 Error Sorry, but we can't find the page that you're looking for. It may no longer exist, changed location or is temporarily unavailable. Please consider using one of the links below to help you find the information you need. Home Contact Us Book an appointment

None of the links work on Firefox, however, I can login on any website, without a problem, using the Microsoft Edge internet browser.

2). Also, now I cannot log in to my account on pcoptimum.ca. I receive this message:

503 Service Unavailable No server is available to handle this request.

Again, I can login on any website, without a problem, using the Microsoft Edge internet browser.

I prefer to support Firefox, rather than Microsoft Edge. What could the issue be? Thank you.

My account on Ring.com no longer displays my camera devices using firefox. I get this message: Sorry I can not paste the error.

Live view is not currently supported for firefox? It has always worked until some recent update. What has changed?