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Firefox android blank screen

Firefox is showing a white blank screen on some websites and I can't fix it. I've tried reinstalling, clearing cashe & clearing data but it hasn't worked. I am using … (read more)

Firefox is showing a white blank screen on some websites and I can't fix it. I've tried reinstalling, clearing cashe & clearing data but it hasn't worked. I am using a Samsung galaxy Tab A (2019).

Asked by ibrahimayaanhussain9 1 year ago

Answered by Paul 1 year ago

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Youtube loading delayed, skipping video delayed load

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that. Wh… (read more)

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that.

When I load a new youtube video, the video will buffer as normal, and then buffering stops. Then there is a delay of about 10 seconds. You can see from my screenshot that the buffer is filled just fine, and playback begins about 10 seconds later. This also happens if I skip ahead/back or to any position in the video. This firefox install is on a new install of Windows 11, with a new xps 13. The previous xps 13 with windows 11 didn't have this problem, and I don't have this problem on my desktop setup with windows 10.

I use a few addons: decentraleyes, ublock, duckduckgo and I have privacy protections set to strict. I have tried a few troubleshooting steps and the problem persists. Things I have tried:

  • safe-mode
  • fresh install
  • installed additional codecs
  • used user-agent workarounds to show as a chromium based browser
  • turned off hardware acceleration

The problem doesn't happen on chrome, but it does happen on Edge, which is strange. Because of this, I'm wondering if there is something going on with codecs. In the firefox screenshot posted, the codec used is vp09, same with Edge. But in Chrome the codec is av01.

Asked by dwarren 1 year ago

Answered by dwarren 1 year ago

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Add Add-on Icon to toolbar

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options… (read more)

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options to control it. to do that, I need to add the icon to my toolbar.

this article: https://support.mozilla.org/bm/questions/955157

explains two methods:

1. go to Settings --> Customize Toolbars, and drag the icon to the toolbar. this doesn't work, because the icon is not there to be dragged (even after I restore defaults).

2. go to the View Menu --> Toolbars --> Add-on Bar and move the icon from one toolbar to another.

quite apart from the fact that it took me two days to figure out how to get the View Menu to appear, that procedure doesn't work either because after View Menu --> Toolbars --> the Add-on Bar is not listed.

can someone please tell me what I'm doing wrong.


thank you,

Asked by martin264 1 year ago

Answered by martin264 1 year ago

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Transferring Saved Logins from Firefox on another PC

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I cop… (read more)

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I copied manually knowing that when I import from the old laptop with many logins, the few on the new laptop will be overwritten. My problem is that Firefox can export logins into a logins.csv file but it seems can only import from a Microsoft browser. Is copying the key4.db and logins.json from the old to the new the only correct way to do this? The old laptops logins.json file has a recent date but the key4.db has a 2018 date even though some new logins were saved last month. Do I only need to copy the logins.json file?

Asked by MikeZZ 1 year ago

Answered by Shashank Shekhar 1 year ago

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Facebook keeps crashing

Hi, for quite some time now facebook becomes slow after a couple of minutes, photos dont show up, posts dont load etc. I have to shut down firefox, open it and go onto fa… (read more)

Hi, for quite some time now facebook becomes slow after a couple of minutes, photos dont show up, posts dont load etc. I have to shut down firefox, open it and go onto facebook again. Its only when using firefox i have this issue, if i use other browsers its perfect so clearly a firefox issue. I have noticed others complain of this also so when can we expect a fix for this?

Asked by mickdamenace 1 year ago

Answered by Terry 1 year ago

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URL bar shortcut behaviour

I need to constantly jump between google search and wikipedia and i hate using the mouse. Normaly when you click the url bar you can type "@wikipedia" or "@google" to cha… (read more)

I need to constantly jump between google search and wikipedia and i hate using the mouse. Normaly when you click the url bar you can type "@wikipedia" or "@google" to change the search engine to wiki, while typing anything else will prompt a google search. BUT when you use the shortcut "ctrl + e" or "ctrl + k" a box appears in front of the url bar with "Google", just like it would whe you typed "@google". This actually blocks "@wikipedia" from being registered making the whole feature almost useless and forcing me to invent workarounds to things that should be VERY simple in a browser. Any ideas how to fix this?

Asked by m4.glinski 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to keep configured shortcuts instead of new ones being added by history

Hello, So I have shortcuts configured in 3 rows that open on each new tab. These shortcuts contain my most used websites. However not all the shortcut squares are actuall… (read more)

Hello,

So I have shortcuts configured in 3 rows that open on each new tab. These shortcuts contain my most used websites. However not all the shortcut squares are actually filles on each row. And that is how I want to keep it.

But during any browsing session I see that the rest of the shortcut squares are being filled from the current history of the browsing session from other websites.

Recently I had to reinstall Firefox and as far as I know I configured everything the same. But in my old install I managed to keep a fixed set of websites in those shortcut rows and NOTHING from the browsing history was added.

So, how do I configure the shortcuts that only the websites I add there manually stay there and NO other websites will be added from the browsing history?

Asked by schijtmail 1 year ago

Answered by jonzn4SUSE 1 year ago

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Bookmarks menu is too spaced

As of version 91 I think it was, around middle of 2021 (last year), in the dropdowns from the across-to-the-top bookmarks menu, the items are spaced out vertically way to… (read more)

As of version 91 I think it was, around middle of 2021 (last year), in the dropdowns from the across-to-the-top bookmarks menu, the items are spaced out vertically way too much. So much space is wasted. I like the spacing they had before that version. I just want to go on record as giving feedback that I don't like it, and wish it went back to the original spacing. I have looked at https://support.mozilla.org/en-US/questions/1346987 and know there's all sorts of weird stuff I can do to customize my Firefox to get the spacing I want, however, my point with this post is to get feedback back to the Firefox developers to see if they will consider changing it back. If posting here is not the best way to get feedback back to the developers/designers/product-owners, please let me know the best way. I couldn't find another way.

Asked by DanW-FireFox 1 year ago

Answered by DanW-FireFox 1 year ago

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Pinned tabs and keyboard shortcuts cmd + 0-9

Hey community! Is there any way to make the cmd + 0-9 keyboard shortcut in Mac OS ignore pinned tabs? Alternatively, for the shortcut ctrl + 0-9 to activate pinned tabs, … (read more)

Hey community!

Is there any way to make the cmd + 0-9 keyboard shortcut in Mac OS ignore pinned tabs?

Alternatively, for the shortcut ctrl + 0-9 to activate pinned tabs, and for the shortcut cmd + 0-9 unpinned tabs?

Thanks for the answers!

Asked by Teziovsky 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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No pages are loading AND settings menu does not open

Hi, The program SEEMS to start but Firefox does not load one singel page. I get no errormessage but firefox does not even try to open pages. Also, if I try to go into "… (read more)

Hi, The program SEEMS to start but Firefox does not load one singel page. I get no errormessage but firefox does not even try to open pages.

Also, if I try to go into "settings" nothing happens (no errormessage, but settings does not open).

I have tried to uninstall and reinstall Firefox. Does not help.

If I try some other bowser everything works fine. The problem started after I did a total uninstallation of Office365 (does not need to be depending on it but it could be a connection).

Have searched the web without finding a solution and now I ask for help here, I really do want to keep using Firefox but currently it is impossible.

Asked by Fredrik465 1 year ago

Answered by FredMcD 1 year ago

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Cannot log into Express-Scripts

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, … (read more)

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, credit card accounts, brokerage accounts, etc.), but not Express Scripts. Previously, I had no problem with this login - over many, many years. And I find that I can log into Express Scripts easily using Edge, Chrome or (on my iPhone) Safari - so the problem would seems to be with Firefox. Specifically, when I try to log into Express Scripts using Firefox, a new small pop-up window arrives noting that, "This site is asking you to sign in." - the pop-up asks for user name and password to be typed into the pop-up, and provides a "sign in" and a "cancel" button - if the user name and password are inserted into the pop-up and "sign in" is clicked, the pop-up simply clears the user name and password - if "cancel" is clicked, the pop-up disappears, the original Express Scripts login window goes briefly to a "we'll be right with you" screen, then reverts back to the original login screen.

Asked by floodmp 1 year ago

Answered by FredMcD 1 year ago

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Firefox shows this error while visiting some Microsoft sites: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

I tried visiting the Microsoft and Xbox websites but both of them didn't load and Firefox showed me this error without allowing me to access the websites anyway (I'm usin… (read more)

I tried visiting the Microsoft and Xbox websites but both of them didn't load and Firefox showed me this error without allowing me to access the websites anyway (I'm using Firefox on Windows 10):

Secure Connection Failed

An error occurred during a connection to www.xbox.com. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by shrey 1 year ago

Answered by cor-el 1 year ago

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Arrow keys are not working

Hi, suddenly the error keys and the TAB key on my keyboard are not working just in Firefox. They work in all other apps, just not in Firefox. Appart from that, the arrow … (read more)

Hi,

suddenly the error keys and the TAB key on my keyboard are not working just in Firefox. They work in all other apps, just not in Firefox. Appart from that, the arrow keys on the number block and the special characters like umlauts, @, €, etc. are working propperly.

What can I do?

Asked by andreas.wieneke 1 year ago

Answered by FredMcD 1 year ago

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Browser Background color on "New Tab" selections

My background color is black, even though I have it set to white under "fonts and colors". Text is set to black, and background is set to white. But the background is act… (read more)

My background color is black, even though I have it set to white under "fonts and colors". Text is set to black, and background is set to white. But the background is actually black. I don't know why it is black when it is set to be white. Thanks for any help.

Asked by bridgebuilder102 1 year ago

Answered by cor-el 1 year ago

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Getting Error: Request failed with status code 404 , attempting to access a route on my dev server

I have no problem using Chrome , Brave browser to access pages on my dev server. My front end (React) is on localhost 3000, server is localhost 3001. This used to work,… (read more)

I have no problem using Chrome , Brave browser to access pages on my dev server. My front end (React) is on localhost 3000, server is localhost 3001. This used to work, just two weeks ago. I'm on FF v95.0.2.

I've tried everything, headers in my index.html, cleared cookies and cache, various network settings, ran it in troubleshooting mode, restarted FF. I have all cors request enable on the server.

Anything I might be missing ?

edit: Found my mistake, had another app opened on the same port , apologies.

Asked by sambient 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago