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I was converting a MS word doc on my computer to an Adobe PDF and saving it on my computer. FireFox changes it to a FireFox HTML (I'm not not even using the Browser). While MS windows 7 lets me choose which way I want to view it (with Adobe or any browser), it is IMPOSSIBLE to post onto Facebook. FB is looking for a PDF and the file I converted to is something else. So now I can't post my PDF's because FireFox intrudes into my computer and changes things. HOW CAN THIS BE RECTIFIED? Can I stop FF from doing this?

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

When viewing a job on Indeed, whether on a pane or a separate tab, the application menu fails to load when I click 'Apply Now'. The connection times out after a while. It even takes an awful time to go back (reload) to the page!

When I reported this Indeed Support, they recommended using Google Chrome as their site "tends to work best on it". I can now confirm that the issue does not arise with Chrome.

I have tried pretty much everything on this page: Firefox can't load websites but other browsers can

I even reinstalled Firefox but it is so smart, it realized the fact and prompted me to refresh and now we are back where we left off.

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once.

message after the upgrade and it's very frustrating that mozilla push these updates without testing them properly. What I did -Tried adding an exception with allow for Cookies -Changed Standard mode to Custom - Tried with private browsing - Cleared cache - Switched off Tracking and protection for this website as well as opencart.zendesk.com

Nothing helped. On chrome it works. How to fix this ?

It is really irritating when things does not work seamlessly. I've been using FF for more than a decade and got used to it now I can't shift to Chrome kindly help me resolve this

Hello Support Team,

I can not connect to this site https://123moviesfree.love in Firefox

In Chrome or Opera it is ok. here is screenshot https://imgur.com/oAysOm5

I use ubuntun 18 and firefox 88.0.1

Thanks.

@mozilla

 Only Firefox browser is logged in my Facebook account. Login and password  are not saved. If I loose session, account is gone. Please help view and save my password.

Firefox bookmarks not displayed on the start screen, despite they are enabled in settings and I have at least 10 bookmarks. Besides I have neither extensions nor synchronization, which could change bookmarks or smth. How to fix?

I have been using Mozilla VPN for quite a while now. I have a love/hate relationship with it as I have to turn it off and on often throughout the day as certain websites will not work while the VPN is on. My question is, should I add Private Network to my system or should I switch to the Private Network instead of the VPN? I am a complete novice so I don't understand the technical issues, advantages or disadvantages between the two.

I use the Feedbro-Addon, which creates an own tab. Its url is: moz-extension://285d678c-ecb3-4003-923d-835fc9d8e0bc/reader.html

If I use it as a normal tab (instead of a pinned tab) ... it survives a Firefox restart. But if I use it as a pinned tab (which I want) ... it disappears after a Firefox restart.

I suppose it has to do with it being an addon-page instead of a "normal" page.

Is there a way to make it stay permanently pinned?

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way to set this ssl green padlock.

I want to set 2 preferences regarding syncing as default preference for all (new) profiles. 1. sync toolbar layout. 2. set my own sync server path.

I already know how to do this via about:config manually per user. I want to have these 2 preferences by default for all users.

On Ubuntu 21.04, I followed these instructions to the letter, but it has no effect, tested on a newly created profile: https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I created: /usr/lib/firefox/defaults/pref/autoconfig.js And it contains exactly what is in the instructions.

Also created: /usr/lib/firefox/firefox.cfg Looks like: ``` // IMPORTANT: Start your code on the 2nd line defaultpref("services.sync.prefs.sync.browser.uiCustomization.state","true"); defaultpref("identity.sync.tokenserver.uri","https://ffsync.mydomain.tld/token/1.0/sync/1.5"); ```

Then I create a new profile and check via about:config, unfortunately the first preference doesn't exist (note it doesn't exist by default) and the other is not applied, I still see Mozilla sync server path.

How can I set these 2 customisations globally. for all future users (preferably also current users)?

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space between entries on the rev 88. I have not updated from rev 88 because of this change which is much harder to read in rev 89.

Hey there,

How can I change the css of pages created by an addon?

(Example-URL: moz-extension://285d678c-ecb3-4003-923d-835fc9d8e0bc/reader.html)

I know how to change normal pages css via different tools like Stylus etc. (or via userContent.css). But this does not work for pages created by addons.

Can you please help me?

When I try to print something from google drive it launches the firefox (?) printer dialogue. The I click next, and get this screen requiring me to download it before going to the HP printer dialogue. Can I skip this part, the downloads get so full!

I stopped update to the new fancy Firefox, gonna stay with the 88.0.1 release (as I did with Thunderbird 68). Would be nice to have (just!) security update to previous versions instead of forced update to new clean features.

Those who are interested how to stop upgrade: put into your registry:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox] "DisableAppUpdate"=dword:00000001

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and I don't use Bing search, period!

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it work again. Is there any possibility to get those shortcuts back in the actual version?

From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window... Suddenly, with 88 Update, it is now the letter D. (while everything else in Windows is still W)

How do I get it back to [W] (Industry Standard is W)

Why did Mozilla change the letter to D?

I don't mind having to train myself to use D instead of W... I do mind that everything else still uses W, so I have to train myself to only use D in Firefox.

I'm using Firefox on a Samsung moto G6 with Android 9. When I open Firefox it displays a yellow page that says XML Parsing Error: no root element found. Location: chrome://geckoview/content/geckoview.xhtml line number 1, column 1.

I can't open any pages. I've tried restarting my device but I still get the message. What should I do?