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I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (read more)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Asked by teeny_weeny 1 year ago

Answered by teeny_weeny 1 year ago

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Open bookmarks in same tab...

Is there any setting that I can change to force Firefox to open bookmarks in the same tab that I have open when clicking on a bookmark? I hope this makes sense. In other … (read more)

Is there any setting that I can change to force Firefox to open bookmarks in the same tab that I have open when clicking on a bookmark? I hope this makes sense. In other words, right now I'm on the Mozilla support page writing this. If I click on a bookmark in the bookmarks bar, it always opens a new tab. I want to force it to stay on this tab and go to the bookmark. Thanks.

Asked by PlainDave 1 year ago

Answered by Scribe 1 year ago

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Enable to download multiple files with Firefox84

From Firefow84(Windows, multiple files downloading does not start. Step: 1 Select Page Info 2 Select Media tab, and select multiple files(e.g. jpg files), then try to sav… (read more)

From Firefow84(Windows, multiple files downloading does not start.

Step: 1 Select Page Info 2 Select Media tab, and select multiple files(e.g. jpg files), then try to save files

[Observed Behavior] Downloading does not start. If try to close Firefox, remaining downloading popup is displayed

[Expected behavior] Succeed to download

Previous Firefox do not have this issue

Asked by usshy777 1 year ago

Answered by cor-el 1 year ago

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Halifax online banking Error: 1007 ID: 18.848e7b5c.1607617301.26f5a8f8

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router … (read more)

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router and I rebooted my laptop. I still get this error message. However I can log on OK if I use Chrome so this must be a Firefox issue. Any other suggestions?

Asked by Rog 1 year ago

Answered by jonzn4SUSE 1 year ago

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Add-Ons don't work; Apple MacBook Air M1

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox … (read more)

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox Beta (which supports Apple Silicon but crashed a lot) and restarting my computer, as well as re-installing the Add-Ons. Nothing works. How can I fix this?

Asked by aaronkurz6 1 year ago

Answered by Tom J 1 year ago

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I cant download anything

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser … (read more)

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser :D Why is that happening? I did reset firefox by the way and there were couple downloads and then it broke again. I have this add on saves backup automaticly and here we can see there is something wrong because it cant save the file.

Asked by Hüseyin 1 year ago

Answered by FredMcD 1 year ago

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Problems with sessionStorage using local file system

I am using Firefox 83.0 64-bit on a Windows laptop. I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper web… (read more)

I am using Firefox 83.0 64-bit on a Windows laptop.

I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper website.

I have been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory. For instance, if I create 2 very simple and cut-down test files: Test1.html and Test2.html, that contain the following JavaScript:

Test1.html window.sessionStorage.setItem ("html", element.innerHTML); alert ("posting " + window.sessionStorage.getItem ("html")); window.open ("Test2.html", "_self");

Test2.html var html=window.sessionStorage.getItem ("html"); alert ("received " + html);

then it works if the two files are in the same directory. But if Test2 is in a subdirectory, and I change the open call to:

window.open (".\\subdir\\Test2.html", "_self");

then it receives null instead of the HTML that Test1 is sending. I am guessing that there is some code that is treating the change of directory as a cross-origin issue, even though they're under the same root directory.

I appreciate that the specification may be a bit vague in this non-Web situation, but Chrome does what I would expect. I thought someone might want to take a look to check if this was an oversight or deliberate.

Asked by ACProctor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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bookmarks disappeared

Since refreshing Firefox, my bookmarks have disappeard from the bookmarks toolbar, there's nothing there. But Bookmarks are correctly selected in 'view', and also in 'con… (read more)

Since refreshing Firefox, my bookmarks have disappeard from the bookmarks toolbar, there's nothing there. But Bookmarks are correctly selected in 'view', and also in 'configure', and the list of all bookmarks shows my usual bookmarks located in the toolbar section. I have no idea what to do about this. I attach a screenshot showing the empty area under the addrss bar.

Asked by knmcbride 1 year ago

Answered by Scribe 1 year ago

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Firefox accepts the certificate of my website, not of the subdomain

My website is www.santiagoroutes.nl, the subdomain is mobiel.santiagoroutes.nl The certificate is valid for both (see certificate as shown by Firefox in attached picture… (read more)

My website is www.santiagoroutes.nl, the subdomain is mobiel.santiagoroutes.nl The certificate is valid for both (see certificate as shown by Firefox in attached picture). The website is marked safe by Firefox, and also by Google Chrome and Microsoft Edge). The subdomain is marked safe by Google Chrome and Microsoft Edge, but Firefox marks it unsafe, and if you click Show commection details and More info you get "Verified: Not specified". Then, if you click View Certificate you see the same certificate you see when you started from the main domain.

What goes wrong?

Asked by wdoyer 1 year ago

Answered by cor-el 1 year ago

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Thunderbird Mail problems (with AVG installed)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to overri… (read more)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to override how Thunderbird identifies this site. Click below to create a security exception.”

So each time I have to click on the box which prompts me to create a security exception. When I click the box to “ save “ the exception, it makes no difference. I have to do it every time.

As if this were not bad enough, I am now getting asked to “ verify my password “ for each of my two E-mail accounts, every time I try to access my E-mails. This never happened to me before and has only started over the past week or so.

I have AVG security in addition to their “ Premium Technical Support “ which costs a lot of money. I telephoned them today and spoke with two of their technical advisers, also gave them remote access to my PC so they could fix the problem. I spent almost TWO HOURS on the telephone while they tried various things, checked my operating system, checked the server details on Thunderbird and also ran the “ RKILL “ programme to check for any faults. They told me everything was fine. But after they had gone and I tried again to access Thunderbird, the same problems re-occurred. Surely there must be a simple way to address these two issues. I am getting very fed-up and wish I could simply speak to a technician on the telephone instead of like this ! Why can’t we do that ?

Asked by Steamgo 1 year ago

Answered by Toad-Hall 1 year ago

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Block video popups

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the v… (read more)

Many sites have videos playing when I open the page. If I just ignore the video and scroll down without explicitly stopping the video, I get a popup window playing the video. Apparently the popup blocker doesn't consider this to be a popup. Is there any way to kill this annoying behavior?

Asked by DaveStJohn 1 year ago

Answered by pojoho7699 1 year ago

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When open saved bookmark in new tab, it swithes to it immediately. How to open it in background?

Hi, everyone! I found a similar solution but only for "Open link in new tab": you can go to about:config and change the preference named browser.tabs.loadBookmarksInBackg… (read more)

Hi, everyone!

I found a similar solution but only for "Open link in new tab": you can go to about:config and change the preference named browser.tabs.loadBookmarksInBackground. But I want the same thing for my saved bookmarks on Bookmarks Toolbar. Sometimes I need to open a few bookmarks from one folder and then I used for it middle-click or click on Open in new tab, but it switches to tab immediately and I should repeat a process again: click on a folder, find a bookmark, click on it, new tab opened and so on. So is there an option to open bookmarks in background tabs? How can I achieve that?

Asked by Maksym Pletiuk 1 year ago

Answered by cor-el 1 year ago

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Firefox Sync not working on Linux

Hi guys, I'm having issues to sync my bookmarks via Firefox Sync on Linux (openSUSE). I logged in to my firefox account, but the sync doesn't work. I have no problems on… (read more)

Hi guys,

I'm having issues to sync my bookmarks via Firefox Sync on Linux (openSUSE). I logged in to my firefox account, but the sync doesn't work. I have no problems on Windows. So there must be something with the Linux OS. Here is the log:

1608554332615 FirefoxAccounts TRACE initializing new storage manager 1608554332615 FirefoxAccounts TRACE starting fetch of json user data 1608554332625 FirefoxAccounts TRACE initializing of new storage manager done 1608554332775 FirefoxAccounts DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com 1608554342079 Sync.Status INFO Resetting Status. 1608554342079 Sync.Status DEBUG Status.service: undefined => success.status_ok 1608554342082 Sync.SyncScheduler TRACE Setting SyncScheduler policy values to defaults. 1608554342082 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1608554342083 Sync.Status DEBUG Status.login: success.login => error.login.reason.no_username 1608554342083 Sync.Status DEBUG Status.service: success.status_ok => service.client_not_configured 1608554342083 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342083 Sync.Service INFO Loading Weave 1.85.0 1608554342084 Sync.Engine.Clients DEBUG Engine constructed 1608554342084 Sync.Engine.Clients DEBUG Resetting clients last sync time 1608554342109 Sync.Engine.Addons DEBUG Engine constructed 1608554342140 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1608554342151 Sync.AddonsReconciler DEBUG No data seen in loaded file: addonsreconciler 1608554342153 Sync.Engine.Bookmarks DEBUG Engine constructed 1608554342154 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1608554342156 Sync.Engine.Forms DEBUG Engine constructed 1608554342157 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1608554342159 Sync.Engine.History DEBUG Engine constructed 1608554342160 Sync.Engine.History DEBUG SyncEngine initialized: history 1608554342162 Sync.Engine.Passwords DEBUG Engine constructed 1608554342163 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1608554342164 Sync.Engine.Prefs DEBUG Engine constructed 1608554342165 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1608554342166 Sync.Engine.Tabs DEBUG Engine constructed 1608554342179 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1608554342179 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1608554342181 Sync.Engine.CreditCards DEBUG Engine constructed 1608554342182 Sync.Engine.CreditCards DEBUG SyncEngine initialized: creditcards 1608554342185 Sync.Engine.Extension-Storage DEBUG Engine constructed 1608554342188 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1608554342188 Sync.Service INFO Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 1608554342190 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username 1608554342190 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342190 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342192 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username 1608554342192 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342192 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554361438 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1608554361438 FirefoxAccounts DEBUG fxa_status received 1608554361438 FirefoxAccounts DEBUG service: sync 1608554361439 FirefoxAccounts DEBUG is private browsing: false 1608554361504 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1608554361504 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1608554366448 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:can_link_account 1608554366449 FirefoxAccounts DEBUG FxAccountsWebChannel response: {"command":"fxaccounts:can_link_account","messageId":"16085543664432","data":{"ok":true}} 1608554370995 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:login 1608554370995 FirefoxAccounts DEBUG Webchannel is logging a user in. 1608554370998 FirefoxAccounts DEBUG setSignedInUser - aborting any existing flows 1608554370999 FirefoxAccounts DEBUG removing account data 1608554370999 FirefoxAccounts TRACE starting write of json user data: null 1608554371032 FirefoxAccounts TRACE finished write of json user data - took: 33 1608554371033 FirefoxAccounts TRACE storage set finished clearing account data 1608554371033 FirefoxAccounts DEBUG account data reset 1608554371033 FirefoxAccounts TRACE StorageManager finalizing 1608554371034 FirefoxAccounts TRACE StorageManager finalized 1608554371034 FirefoxAccounts TRACE initializing new storage manager 1608554371034 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified"] 1608554371034 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified"] 1608554371040 FirefoxAccounts TRACE finished write of json user data - took: 6 1608554371040 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371041 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371075 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371075 FirefoxAccounts TRACE initializing of new storage manager done 1608554371077 FirefoxAccounts DEBUG Notifying observers of fxaccounts:onlogin 1608554371077 Sync.BrowserIDManager DEBUG observed fxaccounts:onlogin 1608554371077 Sync.BrowserIDManager INFO Sync is not configured, so ignoring the notification 1608554371079 FirefoxAccounts DEBUG FxAccountsProfileClient: Initialized 1608554371080 FirefoxAccounts DEBUG FxAccountsPush loading service 1608554371080 FirefoxAccounts DEBUG FxAccountsPush initialized 1608554371080 FirefoxAccounts TRACE FxAccountsPush registerPushEndpoint 1608554371080 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1608554371080 FirefoxAccounts DEBUG getOAuthToken enter 1608554371085 FirefoxAccounts INFO fetching updated device list 1608554371099 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1608554371101 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/oauth/token 1608554371101 Services.Common.RESTRequest DEBUG POST Length: 81 1608554371304 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1608554371304 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1608554371305 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -305 1608554371305 FirefoxAccounts INFO Got new device list: 40cacd2ad007ddc1479fc4c9abfd1eb5, 5cd484a7a16b8ef58522b0a132efb57e, 672ea1e3bb7ffae42245462f883616ce, a7af137a6b0b457205e59ee590937f00, ba798c4a8f4629f4916cb2f7d0067317, f3806a5ea78cf3710a17335877cafada 1608554371305 FirefoxAccounts INFO updating the cache 1608554371319 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/oauth/token 200 1608554371320 Hawk DEBUG (Response) /oauth/token: code: 200 - Status text: OK 1608554371320 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -320 1608554371320 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1608554371321 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens"] 1608554371321 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens"] 1608554371322 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1608554371324 FirefoxAccounts DEBUG FxAccountsPush got subscription 1608554371333 FirefoxAccounts TRACE finished write of json user data - took: 12 1608554371333 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371333 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371340 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371341 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554371342 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device"] 1608554371342 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device"] 1608554371346 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/scoped-key-data 1608554371346 Services.Common.RESTRequest DEBUG POST Length: 137 1608554371347 FirefoxAccounts TRACE finished write of json user data - took: 5 1608554371347 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371347 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371354 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371564 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/scoped-key-data 200 1608554371564 Hawk DEBUG (Response) /account/scoped-key-data: code: 200 - Status text: OK 1608554371564 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -564 1608554371565 FirefoxAccounts DEBUG Fetching keys with token true from https://api.accounts.firefox.com/v1 1608554371568 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/keys 1608554371786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/keys 200 1608554371787 Hawk DEBUG (Response) /account/keys: code: 200 - Status text: OK 1608554371787 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -787 1608554371792 FirefoxAccounts DEBUG Keys Obtained: https://identity.mozilla.com/apps/oldsync, https://identity.mozilla.com/ids/ecosystem_telemetry, sync:addon_storage 1608554371792 FirefoxAccounts DEBUG _updateAccountData with items: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash","ecosystemUserId","keyFetchToken","unwrapBKey"] 1608554371793 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId"] 1608554371793 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId"] 1608554371794 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554371796 FirefoxAccounts INFO registering with available commands: ["https://identity.mozilla.com/cmd/open-uri"] 1608554371796 FirefoxAccounts DEBUG registering new device details 1608554371799 FirefoxAccounts TRACE finished write of json user data - took: 6 1608554371799 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554371799 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371806 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371807 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device 1608554371807 Services.Common.RESTRequest DEBUG POST Length: 851 1608554371918 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 200 1608554371919 FirefoxAccounts DEBUG _updateAccountData with items: ["profileCache"] 1608554371919 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554371919 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554371920 FirefoxAccounts DEBUG notifying profile changed for user b4d76f4e937142ccaf2692198e6260bd 1608554371921 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554371923 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554371927 FirefoxAccounts TRACE finished write of json user data - took: 8 1608554371927 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554371927 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371934 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372036 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device 200 1608554372036 Hawk DEBUG (Response) /account/device: code: 200 - Status text: OK 1608554372037 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -1036 1608554372037 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554372037 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372037 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372038 FirefoxAccounts DEBUG Webchannel is enabling sync 1608554372038 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372038 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372039 Sync.Service INFO Configuring sync with current FxA user 1608554372042 Sync.BrowserIDManager DEBUG observed weave:connected 1608554372042 Sync.BrowserIDManager INFO Sync has been connected to a logged in user 1608554372042 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372043 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372043 Sync.BrowserIDManager INFO The user became verified 1608554372043 Sync.Status DEBUG Status.login: error.login.reason.no_username => success.login 1608554372043 Sync.Status DEBUG Status.service: service.client_not_configured => success.status_ok 1608554372043 Sync.BrowserIDManager INFO Doing initial sync actions 1608554372043 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1608554372043 Sync.AddonsReconciler DEBUG Adding change listener. 1608554372044 Sync.Engine.History.Tracker INFO Adding Places observer. 1608554372045 Sync.Service DEBUG User-Agent: Firefox/83.0 (Linux x86_64) FxSync/1.85.0.20201112153044.desktop 1608554372045 Sync.Service INFO Starting sync at 2020-12-21 13:39:32 in browser session oPk850GBSPz0 1608554372045 Sync.Service DEBUG In sync: should login. 1608554372045 Sync.Service INFO User logged in successfully - verifying login. 1608554372047 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372049 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1608554372049 Sync.Status DEBUG Status.login: success.login => success.status_ok 1608554372049 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1608554372049 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1608554372049 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372051 Sync.BrowserIDManager INFO Getting sync key 1608554372052 Sync.BrowserIDManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1608554372052 Sync.BrowserIDManager DEBUG Getting a token using OAuth 1608554372052 FirefoxAccounts DEBUG getOAuthToken enter 1608554372224 FirefoxAccounts TRACE FxAccountsPush registerPushEndpoint 1608554372226 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/oauth/token 1608554372226 Services.Common.RESTRequest DEBUG POST Length: 127 1608554372226 FirefoxAccounts DEBUG FxAccountsPush got subscription 1608554372227 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372227 FirefoxAccounts TRACE finished write of json user data - took: 190 1608554372227 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372227 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372230 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372231 FirefoxAccounts INFO registering with available commands: ["https://identity.mozilla.com/cmd/open-uri"] 1608554372231 FirefoxAccounts DEBUG registering new device details 1608554372232 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device 1608554372232 Services.Common.RESTRequest DEBUG POST Length: 851 1608554372452 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device 200 1608554372453 Hawk DEBUG (Response) /account/device: code: 200 - Status text: OK 1608554372453 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -453 1608554372455 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554372456 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372456 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372456 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372458 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/oauth/token 200 1608554372458 Hawk DEBUG (Response) /oauth/token: code: 200 - Status text: OK 1608554372459 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -459 1608554372459 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1608554372459 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1608554372460 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1608554372466 FirefoxAccounts TRACE finished write of json user data - took: 10 1608554372466 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372466 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372473 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372473 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372473 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372477 FirefoxAccounts TRACE finished write of json user data - took: 3 1608554372477 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372477 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372484 FirefoxAccounts TRACE finished write of user data to the login manager 1608554373058 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1608554373059 Services.Common.TokenServerClient DEBUG Got token response: 200 1608554373059 Services.Common.TokenServerClient DEBUG Successful token response 1608554373061 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554373061 Sync.Status DEBUG Status.login: success.status_ok => success.login 1608554373062 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1608554373063 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.BrowserIDManager DEBUG Cluster value = https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.BrowserIDManager DEBUG Setting cluster to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.Service DEBUG Caching URLs under storage user base: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373065 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554373067 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554373071 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554373086 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1608554373086 Sync.Service DEBUG verifyLogin failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1608554373087 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1608554373087 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1608554373087 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1608554373087 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1608554373087 Sync.ErrorHandler ERROR Sync encountered a login error 1608554373088 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1608554373088 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1608554373091 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1608554373092 Sync.Service DEBUG Not syncing: login returned false. 1608554373092 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by tosty47 1 year ago

Answered by tosty47 1 year ago

  • Solved
  • Archived

Address bar text alignment changed to right aligned on Mac

I have the same issue as this https://support.mozilla.org/en-US/questions/1229895 but on Mac. I tried pressing Shift+Cmd+X but it doesn't work. Any idea what the keyboard… (read more)

I have the same issue as this https://support.mozilla.org/en-US/questions/1229895 but on Mac.

I tried pressing Shift+Cmd+X but it doesn't work. Any idea what the keyboard shortcut in Mac is?

Asked by anatolzak 1 year ago

Answered by cor-el 1 year ago

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  • Archived

Issues with youtube

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am consta… (read more)

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Asked by Chris 1 year ago

Answered by AlkindiX 1 year ago

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  • Archived

Error: Access Denied. You don't have permission to access

I can't access https://www.barnesandnoble.com/ without getting the following error message: Access Denied. You don't have permission to access "http://www.barnesandnoble.… (read more)

I can't access https://www.barnesandnoble.com/ without getting the following error message:

Access Denied. You don't have permission to access "http://www.barnesandnoble.com/" on this server.

I've tried to clear the history/cache and also turned off vpn.

It just happened, it was working a few moments ago.

Any help is much appreciated!

Jojo

Asked by joken674 1 year ago

Answered by cor-el 1 year ago

  • Solved
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YouTube Input Lag/Delay on Windows: SOLVED

Hi there, not a question but I wanted to put this out there for those who may be running into the same issue as me. I hate searching for things and not finding a straight… (read more)

Hi there, not a question but I wanted to put this out there for those who may be running into the same issue as me. I hate searching for things and not finding a straight answer, and I'm hoping that I can bring light to others who may be undergoing the same issue.

I was infuriated by YouTube (and only YouTube) and how slow it was to respond to pretty much any command I sent via my keyboard. Clicking was fine, but if I wanted to skip 5 seconds in the video by mashing the right or left arrow a bunch, it would buffer those key presses and then register all at once. Basically, YouTube was lagging out of its mind and decided that any kind of action I wanted to take on the page would be done incredibly slowly (by modern computing standards, so ~700ms). I play rhythm games, so any input delay more than about 2ms will annoy me to no end.

This ended up being something called GC or garbage collection, and it was "minor GC" and "non-incremental GC" and something to do with a Nursery being full. Whatever that is, switching over to the Call Tree function in the F12 performance menu (F12>Performance>Start Recording Performance>*input commands on video*>Call Tree) told me that the function GC was taking up around HALF of my time recorded. This gave me a place to start at least, and I'm glad that Firefox has this feature and that it's user friendly. I know NOTHING about webpage design or coding, and it wasn't that hard to figure out what was going on.

Expanding the menus was helpful, and I found out that it was actually my Kaspersky Antivirus causing the issue. I dug around for another hour or so and found this helpful article on how to fix it.

A TL;DR from that article is, if you have Kaspersky, go to Settings>Additional>Network and untick "Inject scripts into web traffic to interact with web pages"

This script injection was doing something to slow it down, most likely trying to scan and monitor the inputs I was making on YouTube to be sure I wasn't getting myself into any trouble. Hope that this helps anyone else having this issue, and any moderation can mark this as solved.

Asked by jahinson2002 1 year ago

Answered by jahinson2002 1 year ago

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Autofill drop-down menue in the username login box issues

In on a handful of websites and a primary issue on a specific site. The Lockwise auto-fill drop down menu will attempt to display a list of usernames it assumes are assoc… (read more)

In on a handful of websites and a primary issue on a specific site. The Lockwise auto-fill drop down menu will attempt to display a list of usernames it assumes are associated with that site. I have asked Firefox to never-save the login information for this site in hopes that this auto fill drop down menu will stop**. It has not, and the issue being it displays a list of usernames for locations I don't want publicly known. I have already shut off the auto fill login function in Firefox too.

The end point is this. I want help to find a way to stop the drop-down menu from showing when I select the Username box on a log-in page or tell Lockwise to stop associating the unwanted usernames from that website

    • Firefox did respect my request to not save that website's login information.

Asked by paul14sprenk 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

It became so UNBEARABLE that I sadly MUST stop using Firefox; AND RIGHT NOW!

Hello As others have said recently, Firefox has become unusually greedy in RAM! I love Firefox and it's been my favorite browser for years and years. But there it becam… (read more)

Hello As others have said recently, Firefox has become unusually greedy in RAM!

I love Firefox and it's been my favorite browser for years and years. But there it became unmanageable for me!

I'm absolutely not going to spend money to add more RAM to my PC tower, which is only three years old, and otherwise performs perfectly well for my use with all my other apps. There is 8 GB of RAM in my PC, a fast model of RAM, very fast, and expensive. You have to stop, guys, and face the truth! There is a real problem and there is no point in denying it, and saying that it takes more than 8 GB on a PC at the end of 2020.

The CONCRETE result is that we are all going to change the browser we use, it's super sad, and it is happening NOW. I don't want to change, but I have no choice. It's kind of heartbreaking for me, believe me.

Asked by misterpascal 1 year ago

Answered by NoahSUMO 1 year ago