All Products Support Forum

Hello. I ve got a big problem on my Firefox browser. When im using other browsers i dont have this problem, it s only on Firefox, but i love using Firefox and i want to fix it.

Problem which i have shows up on youtube and sometimes on twitch. When im watching youtube video in vp09 format there are absolutely no problems with frames but when a video is in avc1 format - boom i cant watch it because of super frame drops - like a 90% of total frames are dropeed.

Example video: https://www.youtube.com/watch?v=xr-zCc9VUto

My pc is not the best but not the worst, i dont think its hardware problem because as i said, on other browser i dont have this problem watching the same video it isnt dropping frames. CPU: Xeon X5450 GPU: GTX 660Ti RAM: 8GB

This problem is with me since about a year, i dont know when it happened. Please help me, how to fix it?

Everytime I enter a user ID for a website, there is a list of USER IDs that pop up for other websites as well. How do i delete them and not have them pop up everytime i log onto a website?

I go to firefox settings and go to the password section and nothing is listed there.

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating.

They are showing as a world globe when first created.

They used to always work so I can only assume that one of the Firefox updates has stopped this working so can someone provide any information to help get this fixed?

Thanks.

Hello,

I have firefox 79 on windows 10.

When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome.

I tried to flush dns in windows and firefox, and also the repair button. No extensions.

Can you help me to make this website work again ?

Thanks

When my Webroot comes back with its scan report it always says that "an active process has a possible handle leak" and "an active process has a possible memory leak". What's that all about? I am not a techie, so please explain. It doesn't sound very reassuring, does it?

When I hit cmd+l to select the URL bar, the first entry in the suggestion list is "Search with Amazon.com" with a pin icon to the left of it. I've searched all through the preferences and even about:config and any reference to Amazon is disabled. How can I get this to go away?

When I use Firefox on the external monitor, I set the zoom level to 150%. When I leave home a take my laptop with me, I set the zoom level to 100% to use with a smaller screen.

I want to automate setting the zoom level.

Is there a way to programmatically set the zoom level from a script? Does Firefox expose such an API / command-line tool?

Thanks!

Automatically received the latest major firefox update on my Samsung galaxy tab s3. I don't know what Mozilla did to this release but I can't find any functions to do basic browser controls like going back to the previous page, going to the next page, or refreshing a page. I really love firefox but it's kind of unusable without these controls. I'm going to have to use chrome which I'd prefer not to do until this is fixed. Any help would be greatly appreciated!

Second attempt = I asked this before, but got no answer. I get a pop-up every day say "Browser extension is missing. Click to install the Browsing protection for Firefox. I cannot use the extension because it prevents me from watching certain videos on You Tube. I watch April the Giraffes live feed everyday, and it won't play with the extension enabled. How can I get rid of the pop-up?

Hi all, All of a sudden icloud won't open. I just get the black band across the top with apple icon in top left corner, and white page with pin wheel spinning. I've tried a system refresh and uninstall and reinstall. I read that checking Java Script in Internet Explorer was a fix but that was fine. Thank you.

It sounds like peak laziness, but I'm not a fan of opening a menu every time I want to change search engine nor do I want to use a prefix (though I suppose I wouldn't mind 'g' instead of '@google', 'ddg' instead of '@duckduckgo').

I'd like to have more than one search bar akin to the one you can choose adjacent to the address bar--each with its own search engine. If such a tweak doesn't exist browser-side or even addons-side, I suppose I wouldn't mind dabbling with the code if someone can tell me what file I'd have to go to in order to do this.

I regularly bounce between Google, Bing, and Duckduckgo as the search results vary with each (and, imo, Google has been less reliable as time goes by). Such a tweak would make browsing a lot more convenient for me.

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

Is there a way to edit the URL of a bookmark while I'm adding it?

I've changed from Google Chrome to Firefox months ago, and this is one of my biggest gripes with Firefox ever since I switched. Back when I used Google Chrome, I used this feature when I'm bookmarking YouTube videos.

YouTube will often add extra text at the end of URLs, such as "&feature=em-uploademail." I usually remove this to try and keep my URLs as clean as possible. The inability to edit bookmark URLs while creating new bookmarks makes this process much more tedious because when I realize that there's extra text at the end of a URL I have to remove the extra text in the address bar, refresh the page, wait several seconds for the page to fully load (when the page is still loading, the title of the page is often blank), and then I can finally bookmark the video.

This issue has been so annoying to the point of where I've considered switching back to Google Chrome.

So I downloaded a few programs that were legitimate, no viruses or anything I checked, but also added a few programs. When I started seeing weird problems with firefox, I went to uninstall them from my windows, and I did. I uninstalled every program from today. But Firefox still won't let me search anything. When using the search bar, if it's one word, it'll search and automatically put other things in the search to make it look for a website. If it's more than one word, it just doesn't respond to me hitting enter or clicking the search button. I believe it's because Firefox seems to have lost all options for a default search engine. It has nothing selected for a default search engine, and whenever I click on it to show options, it just doesn't. Also, I have no weird add-ons that showed up, and the problem persists even when I disable every add-on I have. There are also no weird plugins. Can someone help? I'd rather not have to search google.com every time I want to search for something.

When I start Firefox only the focused page is loaded. All other pages are blank as I set 'Clear history when Firefox closes' to 'automatically clear' the cache on exit. If I click on another tab it refreshs it. How do I to get every page to load on startup? Firefox treats pinned and normal tabs differently. On restart I have to 'Select all Tabs', then 'Reload page' every time. It used to load all pages automatically but now it doesn't. | Is there an extension? Or an About:Config entry I can change or insert? Private browsing is not used. Pages are open in tabs not windows. I have 20+ tabs open all the time. About half are pinned. Side Note - I would be happy to see the "Reload All Tabs" menu option reinstated.

Will not load. Running from console produces the included screenshot text then exits on a channel error. I'll submit the crash report again when I figure out again how to do that. (Hint- assistance welcome) Ross Smith