All Products Support Forum

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Since one of the recent FireFox updates, the default action in the URL bar for "unknown" domains is always a search. As a web developer, this is extremely aggravating, since I can no longer type "foo.local" into the URL bar and confirm, in order to access http://foo.local/ (see also attached image). It will instead execute a search for "foo.local".

I have looked through the options of browser.urlbar in about:config, but so far I couldn't identify if any of these options would influence this new behaviour.

Hello Firefox community

I use Firefox as my primary browser on 5 devices - personal desktop, work laptop, spouse desktop, spouse laptop, and personal laptop. On only my personal laptop, I frequently encounter SSL cert errors warning me of invalid issuer. I don't encounter the same error on any other device (including also my phones). Is there some way I can force an update of the Firefox certificate repository? I assume these are being caused by out of date cert repositories or the like. The cert I get on the other devices is the same cert presented to this laptop; only the laptop issues the error.

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over...

I'm pretty sure, I have some bookmarks already saved to somewhere. But I have a lot of bookmarks. And yes, I can search for some bookmark - the manager find them - I can click and all is running, but - where is the bookmark hidden ? In which folder ? Next time I want to go to bookmarks menu and select that bookmark directly... Not calling BM again and again...

This simple information is missing in searched bookmark, when clicked on them once.

It shows: - name - address - tags - keywords

BUT NOT WHERE IT IS... (?) The folder where it stays...

Do You think it is not important ? For Me sure...

Or I have overlooked something ? Maybe ?

Thank You.

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed correctly" and just blank white page shows up (image included).

I use few extensions which I disabled them completely when I read PDF but still I am unable to access PDF. While same PDFs are easily readable by other browsers like Chrome or Edge.

Please let me know is it a bug or there is some settings to tweak. Thanks in advance.

Hello, I'd like to open url links clicked from any program in a private tab. Firefox is my default browser. Links open in new tab, which is okay. I browse in private mode all of the time, but clicking links opens in normal tab, then it cashes the content, cashes history etc. Most of the stuff (from for example discord) is a one time thing, silly and probably even useless stuff.

Is there a possible way to force windows10 to use "firefox.exe -private" as the default handler to open firefox ? I don't really mind if it opens a new window instead of new tab as long as it remains private.

Thank You for Your time.

This morning I got onto my Mac to find that Firefox was not playing my streaming services (such as Hulu), so I restarted the browser to find that all of my tabs, bookmarks, and passwords were completely gone. I cannot recover them in anyway and this is extremely upsetting as most of it was for my grad school work. If anyone has anyway of helping or recovering this information, I would greatly appreciate any help!

Any image (png or jpeg) I download from the web I cannot open, I get an error message and the file size is always less than 300kb. I will go and download same image via chrome and not have any issues.

I am having a problem with creating a "workable" desktop shortcut for the Walmart grocery website. (I do not have problems with any other shortcuts I have created, only the Walmart website shortcut). The problem only began recently, as I have had a shortcut on my desktop for Walmart for months now. When the website locked up on me one day I deleted the original shortcut I had at that time, and I have tried many times since to create another one, but none will work. I am able to click and drag, from the Walmart website, to the desktop, to create the shortcut, however when I click on the shortcut to open it I only get a blank page. This is ONLY with the Walmart shortcut I create. What's going on, and why is this happening! It's infuriating!

The title menu (the one saying File, Edit, View, etc.) occupies the space of the window title, on the same line as the minimize, restore, and close buttons. How can I shift it down so I can see the window title?

I'm using Fedora 32 and I have the middle mouse button disabled in the gnome tweak tool. But for whatever reason, Firefox seems to ignore this. What I really want is for Firefox to stop closing tabs when I have the mouse cursor hovered over a tab and I touch the wrong part (the middle) of the touch pad. This is just a huge usability problem. I'm killing tabs all the time, sometimes with forms and email messages in them. Help?

Everytime I try to open an html file, I need to first close Firefox. A message with the error message "Firefox is already running but is not responding the old firefox process must be closed" appears, and the file only opens if I select the "close" option. After the first time I do it, the problem stops and the next tries open the files without any issues. If I drag a html file to a firefox tab it also opens normaly, without any issue.

This problem started after I set up more than one profile in Firefox. The issue occur both on the default profile or other profiles.

Based on some advice I found online, I tried two solutions: - Run firefox with the -no-remote option. - Delete the parent.lock file on the profile folder.

Neither solved the problem.

Does anyone had a similar problem? Did you manage to solve it? It is a minor issue, but it happens every single day and gets very annoying.

I uploaded an screenshot of the error message that appears when I try to open the file for the first time. I also recorded a video for more details: https://imgur.com/a/P0Qpz8f

Hi,

I have a new computer and installed Firefox as my web browser. I have also Firefox on my old computer and could by signing in to my Firefox accounts get all my settings and bookmarks in the Firefox on the new computer. On my old computer after opening Firefox there is a bar at the top with from left to right, File, Edit, History, Bookmarks, Tools, and Help. After opening Firefox on my new computer, that bar is not there. Can you please tell me how to get that bar also on my new computer in Firefox.

Thanks, Bert Schmitz

With the latest update to 77.0.1 the the little urlbar drop down is gone again. I use this all the time and there are usually 20 or sites I go to that it was nice to have quick access to those urls. How can I restore it with the latest version of Firefox, the previous fixes that were posted do not work any more.

Thanks, Alan

Show me how to find the bookmark manager

I've seen this question from two years ago, but the answer is not valid (any more).

I had several machines with different purposes and when I got a Firefox account, I signed them all in. Now the bookmarks are chaotic, and I want to combine them in a more rational way. I need a real manager that allows me to do this. I'm sure there is one, but I cannot find it.

Currently FF 77.0.1, according to help.

Is there any way to toggle protection settings for the optimizely somehow? I would like to prevent request blocking. The same problem occurs at least on one other PC with Linux, haven't checked on Win or Mac.