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The Firefox 76.0 update just broke Google Maps so I cannot move the map in any direction. How do I fix this?

How can I roll back to the previous version of Firefox? It just updated without my knowledge to version 76.0 and it broke Google Maps. I cannot "grab" the maps and moved… (read more)

How can I roll back to the previous version of Firefox?

It just updated without my knowledge to version 76.0 and it broke Google Maps. I cannot "grab" the maps and moved them in any direction, an extremely very important feature. It's not Google, because I tried the identical maps using Opera, Chrome and Brave and it's working fine on all three of those browsers. Thanks for your help.

Asked by zob 4 months ago

Answered by cor-el 4 months ago

  • Solved

firefox.cfg no longer overwrite new tab content

I'm using firefox developer edition. The latest version: 76.0b2 I have firefox.cfg set up to overwrite new tab content with locally stored html. The code in firefox.cfg t… (read more)

I'm using firefox developer edition. The latest version: 76.0b2 I have firefox.cfg set up to overwrite new tab content with locally stored html. The code in firefox.cfg that worked until recent update:

/* set new tab page */ try {

 var newTabURL = "file:///G:/Documents/Newtab.html";
 aboutNewTabService = Cc["@mozilla.org/browser/aboutnewtab-service;1"].getService(Ci.nsIAboutNewTabService);
 aboutNewTabService.newTabURL = newTabURL;

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

In the browser console there is an error message displayed:

[Exception... "Cannot modify properties of a WrappedNative" nsresult: "0x80570034 (NS_ERROR_XPC_CANT_MODIFY_PROP_ON_WN)" location: "JS frame :: firefox.cfg :: <TOP_LEVEL> :: line 7" data: no]

Any idea what that error message means and how to resolve it? Does anything changed regarding new tab overwrite?

Asked by shdowmyst 5 months ago

Answered by cor-el 5 months ago

  • Solved

Where is the button for exporting bookmarks to html file? Instructions say "Library Window" but that is not enough hint.

My eyesight is limited. Unfortunately, I am unable to determine where in the toolbar of the library window the button for exporting bookmarks to an html file can be foun… (read more)

My eyesight is limited. Unfortunately, I am unable to determine where in the toolbar of the library window the button for exporting bookmarks to an html file can be found. The attached image provides an idea of what I am looking at.

IMAGE: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-05-18-05-49-03-6c245b.png

The reason I am looking in the toolbar of the library window is the Firefox documentation for version 76 on a mac corresponds to the Firefox version I have and the computer I am running it on states:

From the toolbar on the Library window, click BUTTON ICON (PLEASE REFER TO ATTACHED SKETCH) Import and Backup and choose Export Bookmarks to HTML...

I looked across the toolbar, then the entire Window marked "Library". I wrote a program to search the Library window for an image that could conceivably be the button indicated in the documentation. Sadly, the results of these efforts is I am here requesting assistance. It is not that I do not love each and every one of you, but my preference is not to have to take the time for putting together a question to post here. It does not take long, but when we live at internet speed, every microsecond counts, I know you agree with this very important principle, particularly in light of the visit currently taking place where Covid and his entourage have all of us ridiculously locked up. We have flattened the curve and also found out the numbers Fauci and Birx showed the President to justify this lockdown have been proven, not correct, more like wildly wrong. So while we wait for the lockdown to be cancelled, my preference due to how my parents raised me is to be able to find the button described in the documentaiton, but NOOOOOOOOOOOOOOOOOOOOOOOOOOO, button not there... unless maybe you can see it and I am missing it.. My hopes is you will refer to the image at this link in order to enhance the likelihood of success in my quest of the moment, i.e., making my quesiton understandable to anyone who might be interested or/and able to persist in pointing out the location of the great button of the bookmark export.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-05-18-05-49-03-6c245b.png


Any assistance you can provide would be much appreciated.

Thank you.

Asked by Carla Rogers 4 months ago

Answered by cor-el 4 months ago

  • Solved

Youtube 2k and above ,video freeze

With latest update 76.0.1 i can no longer watch 2k and above youtube videos. Sound will work, but video is frozen. CPU usage goes to 100% then randomly video would unfre… (read more)

With latest update 76.0.1 i can no longer watch 2k and above youtube videos. Sound will work, but video is frozen. CPU usage goes to 100% then randomly video would unfreeze and start working at that moment cpu usage drops down to 20% only to freeze video second later again with high cpu usage. Whats going on? win10x64 intel 2500k nvidia 1050 16gb ddr3 ssd Chrome is working fine. If i revert firefox to older versions video works normally.

Asked by IceLancerSR 4 months ago

Answered by IceLancerSR 4 months ago

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Doesn't show iframe content correctly

Hi, Since months I'm struggling with this issue but today I became unable to bear any more. Many websites works fine with Chrome while don't with Firefox because of ifram… (read more)

Hi,

Since months I'm struggling with this issue but today I became unable to bear any more.

Many websites works fine with Chrome while don't with Firefox because of iframe issue. As shown in this link you can read the story fine under Chrome while sucks with Firefox so I wonder:

How can I bypass this issue? Is there some kind of CSS manipulation for run this kind of content fine (I run some websites locally so Firefox always sucks with iframe)?

NOTE: See the attached please

Asked by mbnoimi 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

How do I uninstall multiple older versions of Firefox?

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-… (read more)

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-bit. Simply clicking or right-clicking on the application name and choosing to uninstall doesn't work.

Actually logged on as Administrator (not Run As...). From Settings, Apps, Apps & Features, click Mozilla Firefox 59.0.2 (x64 en-US), click uninstall, error called "kernel32::GetLongPathNameW9w R8, w .R7, i 1024)i .R6\uninstall\helper.exe" and below that a message "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

Again, actually logged on as Administrator (not Run As...). I go to Control Panel, right-click an old version, message"You do not have sufficient access to uninstall Mozilla Firefox 59.0.2 (x64 en-US). Please contact your system administrator"

As Admin Powershell command: Get-WmiObject -Class Win32_Product | Select-Object -Property Name . But it would not show any Mozilla applications installed.

Asked by dghughes 4 months ago

Answered by cor-el 4 months ago

  • Solved

Signing in to Firefox requires an authentication app that I don't have

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing … (read more)

Hello, My problem is this: Whenever I try to sign in to my Firefox account, it asks me to enter a security code from "your authentication app" in order to finish signing in.

I don't know what app this is referring to. I checked Google authenticator and Microsoft authenticator apps and neither of them have Firefox on them. These are the only two authenticator apps I've ever used. Is there a special Mozilla authentication app that I'm supposed to be aware of?

In order to successfully log in, 3 times I had to use a recovery code from the list of codes on a pdf I was initially given. I don't want to eventually get locked out of my account.

Thank you for any help.

Asked by Lauren M 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

Cannot play videos except Youtube

Hi Everyone, Trying my luck here as a last resort. I cannot read videos on FF (I end up with the following message "This video file cannot be played.(Error Code: 102630)"… (read more)

Hi Everyone,

Trying my luck here as a last resort. I cannot read videos on FF (I end up with the following message "This video file cannot be played.(Error Code: 102630)") except Youtube ones.

I read few articles and already tried the following: make sure I have the latest version of FF, uncheck "Use hardware acceleration when available", install FFMPEG, install K-Lite (and restart FF each time).

Nothing worked so far so any other tips from the community would be great.

I'm using Windows 10 and have a couple of add-ons only (LastPass and uBlock origin).

Thanks a lot in advance,

Max

Asked by Max 4 months ago

Answered by cor-el 3 months ago

  • Solved

Secure connection failed

Hello, One website gives me a failed secure connection: An error occurred while connecting to www.cdkeypt.pt. PR_END_OF_FILE_ERROR This error is in Firefox but this site … (read more)

Hello,

One website gives me a failed secure connection:

An error occurred while connecting to www.cdkeypt.pt. PR_END_OF_FILE_ERROR

This error is in Firefox but this site doesn't work in any browser

I restart the pc when it re-enters the desktop if i open the browser before the computer fully starts the site works fine which makes me conclued that something is interfering with it and it most be an update or something because i didn't install anything new, but what? it is only this site that doesn't work all the others are working fine.

I tested opening the site in another pc in my network and it works fine.

I hope someone can help me,

Thanks

Asked by Mr_x 4 months ago

Answered by Mr_x 3 months ago

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Printing

Until recently, when I selected PRINT for a web page, I had an option of Microsoft Print to PDF. But today all I have is Send to One Note. How do I get the print to PDF o… (read more)

Until recently, when I selected PRINT for a web page, I had an option of Microsoft Print to PDF. But today all I have is Send to One Note. How do I get the print to PDF option back?

Asked by corc337 4 months ago

Answered by jscher2000 4 months ago

  • Solved

How can I view two tabs side-by-side?

Viewing two tabs side-by-side can be very helpful, for example when copying information across. This used to work in older version using the AddOns tiled=tabs/pages. But … (read more)

Viewing two tabs side-by-side can be very helpful, for example when copying information across. This used to work in older version using the AddOns tiled=tabs/pages. But in FF76 tiled-pages has very limited functionality and does not work for me for any page that requires javascript - so most pages requiring logins are out.

How can I get this very time-saving functionality back?

Asked by Christians 4 months ago

Answered by Tommy 4 months ago

  • Solved

from past week or so I am getting this "Did Not Connect: Potential Security Issue" on well known sites

Some of well known sites such as "drive.google.com" & "mail.yahoo.com" is resulting in "Did Not Connect: Potential Security Issue page" in Firefox. They are opening j… (read more)

Some of well known sites such as "drive.google.com" & "mail.yahoo.com" is resulting in "Did Not Connect: Potential Security Issue page" in Firefox. They are opening just fine in other browsers.

This issue has cropped up since past week in Firefox. Not sure what is the root cause behind the problem. I have tried re-installing Firefox, but still no change.

I have checked the certificates of those sites, and they are seems to be in order. I mean other browsers are able to open without issue, then why Firefox is not opening them for me?

Please let me know if this issue can be fixed in Firefox.

Asked by Sujit 3 months ago

Answered by FredMcD 3 months ago

  • Solved

How to reset the PIN that enable me to see a saved password. The guidelines suggested by Firefox are wrong

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Set… (read more)

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Settings > Accounts > Sign-in options", but neither in Firefox Options (that I have to assume is referring to with "Settings") nor Firefox Sync account settings there exists such a "Sign-in options". These are the steps I followed to locate "Settings" and "Accounts" and "Sign-in options"

1. I went to Firefox Options and searched for "Accounts" 1. I went to Firefox Sync Settings > Manage Accounts 1. Also I attempted to try with another account but I do not have / I do not remember the password if any, it is not the same of my main account password because it does not work.

But I could not get the given "Sign-in options". How can I reset the PIN or just delete it because I do not remember when I had to create it neither what it is?

I know the email and password of my account, Firefox could send me a PIN reset request to my email, the one I am registered to Ffx Sync.

Thanks in advance. Regards, Jorge

Asked by JorgeDaniel 5 months ago

Answered by philipp 5 months ago

  • Solved

What is the "new helper tool" that FF 77 wants to install

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and… (read more)

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and it looks a lot like Oracle's Java installer that tries to install a bunch of crud. In that case cancel continues with the Java install. In this case, Cancel stops the FF upgrade.

What is this tool and why is it not described better to know have a better guess as to whether it is safe to install?

Asked by harry.levinson 3 months ago

Answered by harry.levinson 3 months ago

  • Solved

PDF Viewer in Firefox Download Button Does Nothing - Works in Chrome though

Hello, I really enjoy Firefox, but lately I've been having to go back to Chrome to get things done. The latest is that when I view a PDF in the browser the option to dow… (read more)

Hello,

I really enjoy Firefox, but lately I've been having to go back to Chrome to get things done. The latest is that when I view a PDF in the browser the option to download the file does nothing. I then tried the same website on Google Chrome, the button worked and I was able to download the file.

I tried setting Firefox to open the PDF in Acrobat but there were no changes. I also tried using Firefox in Private mode in case an extension was causing a problem.

The website is the county records search site for Miami, Florida. Search for any name, view a record, the click on Document image. A PDF opens in the browser with a print option, and a download option. The download option does nothing when clicked on. Do the same on Google Chrome, then it does work.

https://onlineservices.miami-dadeclerk.com/officialrecords/

Thanks for any help!

Asked by Frank 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Firefox 76.0.1 not playing embedded Twitter videos

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I… (read more)

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post.

Thank you for any assistance.

Asked by varices 4 months ago

Answered by varices 4 months ago

  • Solved

Why doesn't the spelling check work?

Hi I looked at a couple other threads on this problem, which said that you have to install a dictionary and (for example), "You can see which dictionary is selected if yo… (read more)

Hi

I looked at a couple other threads on this problem, which said that you have to install a dictionary and (for example), "You can see which dictionary is selected if you right-click in a text area and open the Languages sub menu". But when I right click in a text area, the context menu has no mention of spelling or languages, and I can't find any place in the Options where one would install a dictionary.

Besides which, why doesn't Firefox tell the poor user that he has to install a dictionary, or put something about it by the check-box in the Options that refers to the spelling checker? And why, in the past, did I never have this problem with Firefox, but only now with a new computer? (Windows 10 as before.)

Asked by Eric_Kvaalen 4 months ago

Answered by Scribe 4 months ago