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Problems signing in to RBC with latest Firefox release Jan 2020

Unable to properly sign in to RBC (Royal Bank of Canada) online banking since install of the latest Firefox release 72.0.1. Windows 10, up to date. Other sites work. Chro… (read more)

Unable to properly sign in to RBC (Royal Bank of Canada) online banking since install of the latest Firefox release 72.0.1. Windows 10, up to date. Other sites work. Chrome can access RBC ok. No error messages, it just doesn't get through the bank security protocol for some reason via Firefox. Sits with a blank screen.

Asked by gord.cath 6 months ago

Answered by cor-el 6 months ago

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Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (read more)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

Asked by GuyManSir657438 6 months ago

Answered by cor-el 6 months ago

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Firefox only prints the first page of multi-page HTML document

Hey everyone, For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecti… (read more)

Hey everyone,

For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecting MOST.

If I try printing the same HTML page from another browser, it prints all pages without difficulty. But in Firefox, the print preview screen will show 'page 1 of 2', and the second page will be blank.

Is there anything I can do to fix this?

Asked by jason30 6 months ago

Answered by the-edmeister 6 months ago

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Youtube videos stuttering after updating to firefox 72

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems … (read more)

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems fine but after a while it starts microstuttering - image is twitching, movement of camera is not fluent.

It looks like it is related to all videos on youtube. I watch mostly 1080p 60fps and these most often cause this issue. Example video: https://youtu.be/1La4QzGeaaQ It is easy to observe it at 1:27 with camera movement and terrain being fluent or not. If I pause video and resume play after few minutes it seems fine for minute but then it starts being choppy again. It does not seem to be related to video quality. I had 0 dropped frames in yt stats. I found workaround - if I set media.wmf.vp9.enabled to false and restart browser with this setting set to false everything is fine. But when I set it to true (like it always was for me) problem starts to occur. However no matter what I set youtube still shows "codecs: vp09". I do not have this problem on microsoft edge. I never had this problem on firefox 71 and I did not add any new extensions since few weeks. It must be new firefox fault, not my hardware or configuration.

Asked by Piterk 6 months ago

Answered by Just_Golem 6 months ago

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I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (read more)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Asked by Eastcreek 5 months ago

Answered by cor-el 5 months ago

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Can connect 2 websites like email, Twitter, LinkedIn, but others eg Facebook & Google Search... "Secure Connection Failed An error occurred....."

This is one of the notices i receive: Secure Connection Failed An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR The page you are tryin… (read more)

This is one of the notices i receive: Secure Connection Failed

An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

A similar message comes up when i try to use my friend Google. LOL The problems began this morning even though i haven't added new software or changed any settings. Please help. Thanks.

Asked by josephravick 6 months ago

Answered by josephravick 6 months ago

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Where is shockwave add-on?

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate eithe… (read more)

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate either. I have it on another laptop and it works fine (Shockwave Flash 32.0.r0). Even searched for that exact add-on but it returns no such program. The icon for Flash (on the URL line) doesn't appear on any page. Obviously, I can't play on-line games or watch any content unless Flash is available. FireFox is updated to the latest version as is Win10. Using WebRoot and Malwarebytes. Any ideas as to why this is?

Asked by haiweepp1 6 months ago

Answered by haiweepp1 6 months ago

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PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (read more)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Asked by lupagamidho 7 months ago

Answered by lupagamidho 7 months ago

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Cannot change search engine selection, no matter what I select, it says it's using google, but, the result is a YAHOO result.

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to ch… (read more)

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to change it, or remove YAHOO Search engine. Yahoo doesn't appear in the engine selections, and google does. I select it, save, restart, and BOOM... I get Yahoo rsults from the google search.... What gives?

Thanks...

Asked by kimcurrier 7 months ago

Answered by kimcurrier 7 months ago

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How do I disable the redirect notice

For the last few days, every time I click on a Google Image I get the message: Redirect Notice The previous page is sending you to <the page I wanted to go to> If … (read more)

For the last few days, every time I click on a Google Image I get the message:

Redirect Notice

The previous page is sending you to <the page I wanted to go to>
If you do not want to visit that page, you can return to the previous page.

This is fantastically annoying and appears to be limited to Firefox. Chrome doesn't do it, and I run both with a similar set of add-ons. I've seen suggestions to set accessibility.blockautorefresh to false in about:config. It is already set to false.

Asked by pjcamp 6 months ago

Answered by jscher2000 6 months ago

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Firefox won't open locally saved pdf, instead downloads it again

Hi, Today i tried opening an PDF, but instead of opening the PDF the page is just blank and it downloads another copy of the PDF. even though the address bar is this: fi… (read more)

Hi, Today i tried opening an PDF, but instead of opening the PDF the page is just blank and it downloads another copy of the PDF. even though the address bar is this: file:///C:/Users/[redacted]/Downloads/[redacted].pdf I tried pasting the address into microsoft edge and there it works fine. I also restarted firefox in safe mode but it has the same problem. I have my windows configured to open PDF's with firefox.exe by default, but clicking on the file in windows file explorer gives the same problem. Does anyone know how to solve this?

Asked by Tjeu 6 months ago

Answered by Tjeu 6 months ago

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I forgot my master password and cannot reset it.

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the art… (read more)

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

Asked by ExTeeP 7 months ago

Answered by Chris Ilias 7 months ago

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Alternative to Adobe Flash Player for FireFox 64 bits

We need to access a web site of the European Medicines Agency where graphs are only visible if the Adobe Flash Player is running. This is no longer possible with FireFox… (read more)

We need to access a web site of the European Medicines Agency where graphs are only visible if the Adobe Flash Player is running. This is no longer possible with FireFox 64 bits ... which forces us to use Edge (which we do not like)... Since EMA may take a lot of time to convert its web sites for using HTML 5 and stop using Adobe Flash Player, we do need an alternative for FireFox ... Is there any that Mozilla would recommend ?

Asked by bornival 6 months ago

Answered by Eve 6 months ago

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After update to 72.0.1 Tabs are overwriting my Bookmark Toolbar

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution … (read more)

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution of new text for the userChrome.css file doesn't work. The userChrome.css text jdevlin supplied does not work on my Firefox. I had to create a new chrome folder as this update seems to have deleted it. I pasted the text into the userChrome.css but there was no change. What am I doing wrong?

Really need help on this, Firefox is practically unusable like this.

Thanks!

Asked by JussAskin 7 months ago

Answered by scottish2 7 months ago

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How to disable menu popping up when I press ALT key

I have disabled Menu bar but when I press Alt key accidentally I see Menu bar again. Is there a way to disable popping-up Menu bar by pressing Alt key? BTW this one http… (read more)

I have disabled Menu bar but when I press Alt key accidentally I see Menu bar again.

Is there a way to disable popping-up Menu bar by pressing Alt key?

BTW this one https://support.mozilla.org/en-US/questions/1084123 is not the answer.

Asked by Pavel 6 months ago

Answered by cor-el 6 months ago

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New windows open on the wrong monitor

When I have my computer plugged into an external monitor, I want new browser windows to open on the external monitor, but they always open on the computer's monitor. I ha… (read more)

When I have my computer plugged into an external monitor, I want new browser windows to open on the external monitor, but they always open on the computer's monitor. I have gone through the entire process at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clearing cache etc., trying safe mode, creating a new profile, refreshing Firefox, reinstalling Firefox) and the problem persists. This happens if I manually select "New Tab," "New Window," or "New Private Window" from the File menu with no existing windows open. It also happens if I use the key commands for any of these menu items. It happens if I use the menu bar on the computer's monitor or the menu bar on the external monitor. Opening a window and dragging it from the computer's monitor to the external monitor does not change anything. I've also tried using Divvy (https://mizage.com/divvy/) to move the browser window between windows with a key command, but after moving it this way nothing changes—new windows continue to open on the computer's monitor. How do I set which monitor Firefox will use for displaying new windows and/or get it to remember my preference?

System details:

MacBook Pro (15-inch, Late 2016) macOS Catalina, Version 10.15.2 Firefox 72.0.2 LG HDR 4K external monitor (Model 27UK850) CalDigit TS3 Plus Thunderbolt dock Computer connected to the dock with Thunderbolt 3 LG external monitor connected to the dock with DisplayPort 1.2

Asked by Jimmy 6 months ago

Answered by Jimmy 4 months ago

  • Solved

Forced Yahoo search every now and then

Hello My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and… (read more)

Hello

My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and my search tools and Yahoo never shows up there. One example which happened just now was this: I searched "Carnaval meers 2020" in my adress bar and when I pressed enter, the following URL popped up in it, sending me to a Yahoo search request: https://nl.search.yahoo.com/yhs/search?hspart=dcola&hsimp=yhs-001&type=gsp_dventures_00_00_ag25764¶m1=1¶m2=cat%3Dweb%26sesid%3D8cdb1ceb996de63fe58d1805e1846a64%26ip%3D92.110.185.189%26b%3DFirefox%26bv%3D72.0%26os%3DWindows-10%26os_ver%3D10.0%26pa%3Dgencoll12%26sid%3D4175dbbf066e92669c742075ebdf60b6%26abid%3D21412%26abg%3D25764%26a%3Dgsp_dventures_00_00_ag25764%26sdk_ver%3D%26cd%3D%26cr%3D%26f%3D%26uref%3D&p=carnaval%20meers%202020

Any help would be much appreciated.

Asked by bas_nitsch 5 months ago

Answered by jscher2000 5 months ago