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Can't Connect To Any Mozilla.org Websites

Symptom: I cannot connect to any Mozilla.org websites. I cannot update Firefox. I cannot get any Mozilla approved add-ons to download. I have tried to connect to Moz… (read more)

Symptom: I cannot connect to any Mozilla.org websites. I cannot update Firefox. I cannot get any Mozilla approved add-ons to download. I have tried to connect to Mozilla.org using all of the Big Three browsers out there and I have the same problem of not being able to connect to Mozilla.org or any of Mozilla's affiliated websites on any of the browsers. I am using Windows 10 and currently have the Firefox 68.0.1build. I have separately ran three different top-tier antivirus programs on my desktop PC and nothing noteworthy was found. I completely uninstalled the antivirus programs and still no connection to Mozilla.org. I tried DNS flush and tried a different DNS server, I tried resetting the modem and router, checked the PC's date and time settings, ensured that no parental controls were enabled, ensured that JavaScript was enabled, removed all Firefox extensions, restarted Firefox in safe mode, uninstalled and reinstalled Firefox and still have the same problem. I tried connecting to Mozilla.org with a free online proxy VPN and was finally successful although Mozilla's GUI didn't completely load correctly. I am able to quickly and efficiently connect to every other website on the web with any browser including Firefox, but none of the web browsers including Firefox will connect to any Mozilla affiliated or Mozilla extension websites on my PC. When trying to access any Mozilla.org website, the page buffers for several minutes and then the page display's the error code PR_CONNECT_RESET_ERROR. Sometimes I get an auto-update message on my Firefox browser that states that a new version is available and so I click to download the new version and all I get is buffering and no downloading. Then a new message appears after a few minutes stating that Firefox didn't download correctly and that I need to reinstall Firefox. I uninstall Firefox but cannot access any Mozilla.org website to reinstall Firefox because after clicking the link to access the Mozilla webpage there is nothing but buffer and no access. Using the free online web based VPN I was able to reinstall Firefox, but I still have to same issues. If I run Windows 10 in safe mode with networking I am able to access all Mozilla.org websites and install Firefox extensions. Is there any known fix to get this issue fixed while running my PC in normal mode apart from completely uninstalling and reinstalling Windows?

Asked by morete 11 months ago

Answered by morete 11 months ago

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is default-release profile a bug or the new profile name for Firefox 67 upwards and still being phased in

Since updating to Firefox 67, myself and my clients either have a **.default or a **.default-release profile. This is despite the fact that we only have one version of Fi… (read more)

Since updating to Firefox 67, myself and my clients either have a **.default or a **.default-release profile. This is despite the fact that we only have one version of Firefox installed and some computers have the -release profile whereas others don't for some reason.

I am aware that a number of people have reported this. However, it's not clear if this is a bug where there is only one version of Firefox installed or intended result.

My main question is going forward will Firefox be using the -release format or the .default profile? In other words, was there a bug in a Firefox version causing it to create a -release profile even if there if there was only one Firefox version installed or is it just a case of some computers have not phased in the new profile name yet. This would explain the inconsistencies between computers.

The reason that this is a problem is because I use a script to install ublock origin and also to copy a user.js preferences file to configure Firefox. I am now having to copy to both -release and .default profiles on every computer and I have designed the script to install ublock to a -release profile.

I would prefer to have one profile moving forward, but need to know whether this will be .default-release or simply .default. Thank you

Asked by Dalacor 1 year ago

Answered by cor-el 1 year ago

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Links from external applications aren't opening in Firefox

When I have Firefox 67 (FF) set as my default browser in Windows 10, embedded hyperlinks in third party applications won't open in FF. If I change my default browser to E… (read more)

When I have Firefox 67 (FF) set as my default browser in Windows 10, embedded hyperlinks in third party applications won't open in FF. If I change my default browser to Edge or Chrome these links will open in either application but if I switch back to FF as the default browser they won't open again in FF.

Is there a setting somewhere I could have accidentally set when implementing the privacy features within FF or is there some other reason someone can assist with as to why this would start happening.

Thanks.

Asked by Andrew 1 year ago

Answered by Andrew 1 year ago

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Video unavailable This video is restricted. Try signing in with a Google Apps account.

When accessing a youtube video using Firefox on my Mac I get the following error: "Video unavailable This video is restricted. Try signing in with a Google Apps account."… (read more)

When accessing a youtube video using Firefox on my Mac I get the following error:

"Video unavailable This video is restricted. Try signing in with a Google Apps account."

When accessing the same video using Firfox on my Android phone is plays fine. When accessing the same video using Chrome on my Mac is plays fine.

I checked the Firefox settings on my Mac and couldnot see any obvious problems. I tried changing some of the options but that made no difference.

Grateful for any help you can provide.

Asked by cmm9 1 year ago

Answered by cmm9 1 year ago

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Turn off prompt Saved password "View Saved Login" & Yellow background !!!

Did Firefox 67 create this issue. When Asked to login to a website with SAVED PASSWORD......... Now appears an item to view Saved Login.......... Which list all sites an… (read more)

Did Firefox 67 create this issue. When Asked to login to a website with SAVED PASSWORD......... Now appears an item to view Saved Login.......... Which list all sites and Usernames & Passwords............That firefox ever collected.

Also when dis the yellow background for the Login Field get initiated............

HOW TO REMOVE THIS SO CALLED FEATURE .............. NOT REALLY WANTED ............ The FIREFOX OPTION in see SAVED Passord information was good enough!!!

Asked by VICLOEWEN 1 year ago

Answered by philipp 1 year ago

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AVG message on Firefox

I keep getting the following message on Firefox: "Some users of AVG Internet Security Software are unable to access their saved passwords and logins" I don't like the lo… (read more)

I keep getting the following message on Firefox:

"Some users of AVG Internet Security Software are unable to access their saved passwords and logins"

I don't like the look of it and there are two click buttons, neither of which I have touched.

Screen shot attached.

Anyone have any idea what this is?

Asked by EssJayDee 1 year ago

Answered by McCoy 1 year ago

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In Firefox 67.0 a .jnlp-file does not provide the "open" option when downloaded

In Firefox version 66.0.4 when I download a .jnlp-file it provides the option to either save the file or open it in Java Web Start. Now that I updated to Firefox version … (read more)

In Firefox version 66.0.4 when I download a .jnlp-file it provides the option to either save the file or open it in Java Web Start. Now that I updated to Firefox version 67.0 I can only save the file. The option to directly open the file using Java Web Start is not available anymore.

Asked by HellerIT 1 year ago

Answered by cor-el 1 year ago

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Is there any way to make Mozilla Firefox automatically rename downloaded files of the same name like on Google Chrome?

When using Google, if I download two files named "unknown" it will save the second as unknown (1) and so on and so forth however when I use FireFix and I attempt to downl… (read more)

When using Google, if I download two files named "unknown" it will save the second as unknown (1) and so on and so forth however when I use FireFix and I attempt to download two files with the same name I will have to type a new file name out and its quit annoying.

Is FireFox just lame like this or is there a work around / fix?

Asked by Socks 1 year ago

Answered by jscher2000 1 year ago

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FF Taskbar icon is blank, but FF works OK

For maybe a couple of weeks now, the FF icon on the Taskbar has been most of the time blank white. The desktop icon is fine, and everything else works OK. Occasionally, b… (read more)

For maybe a couple of weeks now, the FF icon on the Taskbar has been most of the time blank white. The desktop icon is fine, and everything else works OK. Occasionally, but not always, if I right-click the taskbar icon and select Delete, the icon is not deleted, but suddenly the FF icon is there. Other times the icon is deleted.

If I then right click the desktop icon and select Pin To Taskbar, it appears on the taskbar but with a blank icon.

I'm baffled.

FF 67, automatically updated Win 10 64-bit

Asked by bxcfilm 1 year ago

Answered by RobertJ 1 year ago

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Can't play Netflix videos.

I've tried most of the Netflix (website's) suggestions to troubleshoot why videos won't play with Firefox; none could fixed the issue. The only suggestion I did not try i… (read more)

I've tried most of the Netflix (website's) suggestions to troubleshoot why videos won't play with Firefox; none could fixed the issue. The only suggestion I did not try is to disable Private browsing mode simply because I don't know how to do it and Firefox Support does not specifically address this task. I've also tried the suggestions provided by various forum responders to this issue ... again, no fix! Can someone please provide specific instructions on how to disable Private browsing?

I'm tired of switching from FF to IE every time I want to watch a movie.

Asked by ConiV 1 year ago

Answered by jscher2000 1 year ago

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Google Hangouts Stopped working with Firefox

Very suddenly, Google Hangouts no longer works with Firefox, as of the evening of June 11th. I tried Firefox add-ons but they don't work. I can open Google Hangouts page,… (read more)

Very suddenly, Google Hangouts no longer works with Firefox, as of the evening of June 11th. I tried Firefox add-ons but they don't work. I can open Google Hangouts page, but cannot use the messaging utility. I used it for years until last night. Apparently, a plug-in is missing or doesn't work.

Asked by Johnhenrick 1 year ago

Answered by McCoy 1 year ago

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Disable message Open executable files?

Hi. I need to open the jnlp file but each time it shows me the message "Open executable files? ..." How can I disable this message and open the executable file? Thank you… (read more)

Hi. I need to open the jnlp file but each time it shows me the message "Open executable files? ..." How can I disable this message and open the executable file? Thank you! Thanks!

Asked by maria516 1 year ago

Answered by jscher2000 1 year ago

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On overleaf the cursor has a weird offset. Can anyone help fixing this?

Im using Firefox on my kubuntu machine and the cursor in the overleaf.com editor has a weird offset. On my laptop (same setup: Kubuntu) I don't have this problem. See the… (read more)

Im using Firefox on my kubuntu machine and the cursor in the overleaf.com editor has a weird offset. On my laptop (same setup: Kubuntu) I don't have this problem.

See the attached picture. The cursor is far to the right but when I type, letters are added where the blue arrow is pointing.

Asked by agre 1 year ago

Answered by agre 1 year ago

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Is there a SAFE ad-on to export Firefox passwords and bookmarks on Mac platform?

The internet supplies lots of suggestions for exporting PW from Firefox. Some sites are no longer functional URLs (a BIG RED FLAG) and others suggest add-ons from a long … (read more)

The internet supplies lots of suggestions for exporting PW from Firefox. Some sites are no longer functional URLs (a BIG RED FLAG) and others suggest add-ons from a long list. I have no idea whether Mozilla has a preferred securer add on to export my passwords....but it would be nice to know if one exists

Asked by Marc Samet, PhD 1 year ago

Answered by FredMcD 1 year ago

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No streaming services (Netflix, HBO Now, Prime Video) work with Firefox

Hello, I am running Firefox 67.0.4. No video streaming services work with the browser. Each one gives me some sort of error message: Netflix - Unexpected Error, F7111 HBO… (read more)

Hello,

I am running Firefox 67.0.4. No video streaming services work with the browser. Each one gives me some sort of error message:

Netflix - Unexpected Error, F7111 HBO - Can't play video, please try again later Amazon Prime - Unsupported Browser

This has been occurring for almost two years now, during which time I have been using Chrome (yuck) to stream video.

I have a VPN installed on my computer (for work) but I am not connected to it, and these problems have been occurring since before I installed the VPN.

I am running the latest version of Flash and Widevine. I have Netflix set to play DRM content in my preferences (I have tried unchecking and checking that box and restarting Firefox). I am running uBlock Origin, Privacy Badger, and HTTPS Everywhere, but disabling any or all of the add-ons does not solve the issue.

I am going to try refreshing the program but am open to any suggestions before I do so.

Asked by tylerwestonjones 1 year ago

Answered by cor-el 1 year ago

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Internet speed significantly slow on Firefox than on other apps

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accur… (read more)

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accurate to 50 Mbps. Also when checked on Ookla Speedtest app on Windows, the speed is accurate (50 Mbps). I was trying to attach screenshots but it is stuck on 'Loading'.

Asked by MMG97 1 year ago

Answered by RobertJ 1 year ago