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Playstation Can't Connect to the server

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but… (read more)

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but that didn't work. I uninstalled it and deleted all mozilla folders in appdata, then tried again without signing in to my mozilla account on a fresh install but i'm still having the issue. It might be a windows configuration issue because I don't see why this would work on edge but not on firefox. I've tried disabling all cookie and tracking protection features but I still have the same issue.

Asked by hts739 1 year ago

Answered by hts739 1 year ago

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Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (read more)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

Asked by Nelver 1 year ago

Answered by Nelver 1 year ago

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why I lost the customize button from my firefox page

Hi! Why I lost the customize button on my Firefox's home page? This happened after the last Firefox upgrade. Your help will be greatly appreciated. Vaggelis J Tsagris … (read more)

Hi! Why I lost the customize button on my Firefox's home page? This happened after the last Firefox upgrade.

Your help will be greatly appreciated.

Vaggelis J Tsagris

[edited email from public]

Asked by Vaggelis Tsagris 6 months ago

Answered by Mark 5 months ago

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Weather app on New Tab page

Hello, directions to change locations on weather app, At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page ac… (read more)

Hello, directions to change locations on weather app, At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.

   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

I don't get a change location option in the menu.

What to do?

Thanks, Billy

Asked by corsdad0616 1 year ago

Answered by TyDraniu 1 year ago

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ABC.com Videos don't play

Hello, I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the ca… (read more)

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Asked by DreaSpirit 1 year ago

Answered by jonzn4SUSE 1 year ago

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virus

What is up with you all saying that I have to get a antivirus app download this app to get rid of my viruses and every single one cost money??? I only get games from Goog… (read more)

What is up with you all saying that I have to get a antivirus app download this app to get rid of my viruses and every single one cost money??? I only get games from Google Play games app and I trusted your app over Google default cause you are suppose to be one of the best,also I don't like chrome Google as my default but I beinging to not like you to keep telling me that I have viruses and I should get an antivirus app or my phone going to shut down!!!!

Asked by tazlady66 1 year ago

Answered by TyDraniu 1 year ago

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Is there a way to disable the browser saving my input on text fields?

I'm talking about how when you go to fill out a text input, it'll suggest that input next time you go to a similar field. Well, that system just saved my social security … (read more)

I'm talking about how when you go to fill out a text input, it'll suggest that input next time you go to a similar field. Well, that system just saved my social security number as an input after I filled out a government form. I would like to turn this feature off now, and delete the history of it if I can. Is there a way I can do that?

I'd attach an example image of a different website, but the box goes away when trying to take a screenshot.

Asked by magicalusf 1 year ago

Answered by magicalusf 1 year ago

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Firefox partially exiting full screen when I move my mouse at the top of the screen.

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely so… (read more)

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

Asked by nejtehig 1 year ago

Answered by cor-el 1 year ago

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Firefox is not secure!

Firefox releases email addresses and our data to third parties! I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it… (read more)

Firefox releases email addresses and our data to third parties!

I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it, and it loaded my bookmarks and folders smoothly. Arc didn't navigate Firefox to the login page, so Firefox released my information without asking me.

What probably happened in the background was that the Arc browser told Firefox which email address it was requesting data from, and Firefox handed over the data to it "on notice". Firefox was not even convinced that the real owner of the email address asked the Arc browser to synchronize the folders.

Is it the famous Firefox reliability?

Asked by info11727 1 year ago

Answered by info11727 1 year ago

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Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (read more)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Asked by roxri09 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox tabs keep crashing

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer open… (read more)

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer opens as always, but if I try to scroll and browse the tab, or if I try to close any of the visible tabs, the whole app crashes. Because of that, I can only switch between tabs by swiping, but it can be annoying if you're used to using many tabs like myself. I have cleared my cache multiple times and it didn't help. I am not too tech-savvy but is there any way to fix it? Thank you!

Asked by OA 1 year ago

Answered by OA 1 year ago

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Collections Sync

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more usef… (read more)

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more useful if add the option to Sync List. Or it can be used as a specific section of the bookmark (but displayed on the startup page), similar to the bookmarks toolbar on PC. This makes it possible to sync frequently useful websites on both mobile and PC devices. Thank you for reading this.

Asked by ZhzChenc1 1 year ago

Answered by Paul 1 year ago

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Cannot Play Samples from Audible.co.uk on Firefox

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens u… (read more)

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Here's a link to the page visible in the screenshot: https://www.audible.co.uk/webplayer?asin=1445081911&contentDeliveryType=Unknown&isSample=true&ref_=a_pd_jpp_cloudplayer_1445081911&overrideLph=false&initialCPLaunch=true

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Let me know if you need more info. Thank you!

(I'm in the UK. I don't know if that makes a difference, but I don't see a UK specific forum. Thanks.)

Asked by roxri09 1 year ago

Answered by jonzn4SUSE 1 year ago

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DNS over HTTPS

Hello all, I just received my new Windows 11 computer and I'm setting up Firefox to my liking. I have sync turned on, but some of my settings didn't sync, (possibly beca… (read more)

Hello all,

I just received my new Windows 11 computer and I'm setting up Firefox to my liking. I have sync turned on, but some of my settings didn't sync, (possibly because none of my other PCs are turned on?). Anyway, that's not the issue I'm writing about; I was checking the DNS over HTTPS to see what the setting was. The status showed "active" and the setting was set on "default protection".

I changed it to "max protection" but later decided to switch it back to default protection. When I did, the status now showed "inactive". I switched it back and forth between max and default, and the status change from active to inactive each time.

I read that DNS over HTTPS can show inactive under the following conditions: Firefox detects errors or certain network conditions like VPN, parental controls, enterprise policies that tell Firefox not to use DoH. I have a VPN turned on, but it is only active when I'm connected to an unsecured network, and the on/off toggle for the VPN shows "turn on", indicating that it is off and waiting for a network that has a weak security key.

Did I mistakenly think I saw active when it was actually inactive when I first checked the status of the DNS over HTTPS? Any assistance would be greatly appreciated.

Asked by Autotech1 1 year ago

Answered by Autotech1 1 year ago

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Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (read more)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Asked by the.biela 1 year ago

Answered by the.biela 1 year ago

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Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (read more)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Asked by max158 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago