Showing questions tagged: Show all questions
  • Solved

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 1 month ago

Answered by R_Welsh 1 month ago

  • Solved

How to get "Favorites" or "Bookmarks" spelled out on top of page rather than Star icon

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favor… (read more)

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favorites was spelled out toward the top of the page on the left hand side. I see now it is just a star icon. Is there any way to get it the way it used to be? I'm sure I will get used to it the new way, but I still liked it the other way. Thanks

Asked by Larry/Nancy Jones 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Amazon Parent Dashboard not functioning on Firefox (but works on Chrome)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.… (read more)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.

Amazon chat support not helpful and just told me to use Chrome!

Asked by benshakespeare 1 month ago

Answered by zeroknight 1 month ago

  • Solved

FireFox Download Excel File in D365 System But Change to HTML File

Dear all, We develop a system on D365 platform. On Chrome enviroment, I click the export option, it will download the excel file, I can open it on Excel. However, I cli… (read more)

Dear all,

We develop a system on D365 platform. On Chrome enviroment, I click the export option, it will download the excel file, I can open it on Excel. However, I click the export option on FireFox, it will download the excel file but I can't open it on Excel. When I use the notepad to open the file to see the content, I found the file become HTML content. I can see the file on web broswer. I don't know why the file content will be change HTML content when I use the Firefox to download it.

Please help....

Andrew

Asked by luckyhohk 1 month ago

Answered by zeroknight 1 month ago

  • Solved

How to allow downloads of my photos from my phone

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn… (read more)

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn't until I went to find them on the Mac where they would normally be and couldn't find them. Bit of digging, opening up the Download 'history' on Firefox and saw "File not downloaded: possible security risk".

I can see that I can disable this 'feature' but it seems to be a global "allow". Is there any way I can tell Firefox to allow any downloads from my devices on my network yet warn for potentially insecure downloads from the web?

TIA

Asked by countryman 1 month ago

Answered by zeroknight 1 month ago

  • Solved

MimeTypes.rdf missing

Hi, I'm using FF on Fedora 39. However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on rest… (read more)

Hi,

I'm using FF on Fedora 39.

However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restarting the browser.

In the options I've now set the configuration to "Ask whether to open or save files". Now I see a popup when clicking on a file however there is no checkbox with "remember this file associations" (or something similiar).

Asked by daswas 1 month ago

Answered by cor-el 1 month ago

  • Solved

How to identify elements with Inspector that are only visible on mouse click?

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get t… (read more)

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get to an element?

Asked by fioiu omotrl 1 month ago

Answered by cor-el 1 month ago

  • Solved

Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (read more)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Asked by Jeff@work 1 month ago

Answered by NoahSUMO 1 month ago

  • Solved

remove search from new tab page (not search from address bar)

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my … (read more)

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

Asked by firefoxsync52 1 month ago

Answered by zeroknight 1 month ago

  • Solved

How can I enable sound on pop-up blocked

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and ca… (read more)

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and cant figure out why I' not getting the new content

Asked by jpnyc 1 month ago

Answered by cor-el 1 month ago

  • Solved

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Black and Pink flicker after update

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing som… (read more)

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing some reading online, I turned off hardware acceleration which turned the pink flicker black and now effects several sections of the web browser.

Asked by Deus Mortis 1 month ago

Answered by Deus Mortis 1 month ago

  • Solved

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Bookmark this page menu has very small fonts and menu

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The … (read more)

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The 'bookmark this page', the star in the URL line, menu is small and the fonts are micro. Zooming or changing fonts in the hamburger menu doesn't correct this. Attached. Thank you.

Asked by phyzxengr 1 month ago

Answered by phyzxengr 1 month ago

  • Solved

Firefox input lag on Ubuntu 22.04

Hello Good People, I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backs… (read more)

Hello Good People,

I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backspace to quickly delete a misspelled word, then backspace works slowly, stuttering and jittering. If I hold down a key in the input field it also lays the character down in a stuttery, slow way.

I tried reinstalling the system and that solved the issue. But it has returned again. Maybe it was an update. I also installed WINE and waybridge to get some windows plugins to work on my DAW. I don't know if that has affected it.

I also tried removing the snap version and installing firefox using the terminal but the problem persisted.

It's an annoying problem. Any advice appreciated.

Asked by m.p.hammond 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (read more)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Website page does not fully load

This link does not fully load using Firefox, but does using Chrome. https://act.environmentaldefence.ca/page/147607/petition/1 I am unable to sign the petition because … (read more)

This link does not fully load using Firefox, but does using Chrome.

https://act.environmentaldefence.ca/page/147607/petition/1

I am unable to sign the petition because the whole form does not show up in Firefox.

Asked by SueWitch 1 month ago

Answered by cor-el 1 month ago

  • Solved

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (read more)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

Asked by firefox2776 1 month ago

Answered by firefox2776 1 month ago

  • Solved

How to Add preferences to Firefox through Windows Server Group Policy

Hi everyone. I have installed Firefox on all windows 10 workstations and I have also installed latest Firefox Group Policy ADMX on Server. I need to set some preferences … (read more)

Hi everyone. I have installed Firefox on all windows 10 workstations and I have also installed latest Firefox Group Policy ADMX on Server. I need to set some preferences on all Workstations. The preferences that I want to set are the ones that can be found in about:config.

But the problem is that only some of these preferences exist in Group Policy by default and it says "deprecated". I know that I can add additional about:config preferences in a Group Policy object called "Preferences". But no matter how I enter the format or how I change the JASON file, no preference policy is applied to Firefox in workstations. By the way when I change "Preferences" gpo in group Policy the next Policy called "Preferences (JASON on one file)" does also change. I have thoroughly searched the web and Mozilla support and have tested all suggestions but all to no avail. Can you please help me and Give me an example of how to do that? I would appreciate any answer in advance.

Asked by manoochehr.zangooei 1 month ago

Answered by TyDraniu 1 month ago