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Firefox crashes

Firefox always immediately crashes on startup, giving a message popup box saying: "We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windo… (read more)

Firefox always immediately crashes on startup, giving a message popup box saying: "We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report." It then crashes again if I select Restart Firefox, and crashes even if I quit and restart it later.

I have uninstalled Mozilla multiple times with a clean removal and redownloaded and reinstalled and the same thing happens. Also persists even with numerous restarts between removal and reinstallation. Crash ID: bp-fc0e63cc-13b5-4657-995f-8dfa02150919 is one of these crashes.

Firefox used to work all the time every day; this started 4 days ago--no new installs of anything else.

Asked by mozcrash 5 years ago

Answered by FredMcD 5 years ago

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Faulting application name: plugin-container.exe - Firefox does not start or allow starting in safe mode

Firefox does not start and cannot open in safe mode. Below is from eventviewer: Faulting application name: plugin-container.exe, version: 49.0.0.6103, time stamp: 0x57d… (read more)

Firefox does not start and cannot open in safe mode.


Below is from eventviewer: Faulting application name: plugin-container.exe, version: 49.0.0.6103, time stamp: 0x57dc3c7a Faulting module name: mozglue.dll, version: 49.0.0.6103, time stamp: 0x57dc375b Exception code: 0x80000003 Fault offset: 0x0000ecb1 Faulting process id: 0xa8 Faulting application start time: 0x01d214cc7b0826a5 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll Report Id: b9180f63-80bf-11e6-830f-ac7ba1719d54

Asked by xavierg1979 4 years ago

Answered by FredMcD 4 years ago

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why is firefox always crashing, disconnecting the internet and also going on unresponsive? its annoying

its always crashing, disconnecting or going on unresponse, i want to know why its doing that and how i can stop it, and i cant use another browser, theyre even worse some… (read more)

its always crashing, disconnecting or going on unresponse, i want to know why its doing that and how i can stop it, and i cant use another browser, theyre even worse sometimes

Asked by pearllederman 5 years ago

Answered by FredMcD 5 years ago

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Firefox crashes

crash ID: bp-276c1125-5906-4568-9f5c-86ce62141023 my firefox crashed as soon as i installed and opened it,and i even had no chance to start it. AdapterDeviceID: 0x0126 A… (read more)

crash ID: bp-276c1125-5906-4568-9f5c-86ce62141023

my firefox crashed as soon as i installed and opened it,and i even had no chance to start it.

AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.0.0.0 AdapterSubsysID: 397a17aa AdapterVendorID: 0x8086 Add-ons: cehomepage%40mozillaonline.com:0.10.14,cemigration%40mozillaonline.com:33.0,coba%40mozilla.com.cn:1.0.24,cpmanager%40mozillaonline.com:1.2.14,easyscreenshot%40mozillaonline.com:1.2.3,personas%40christopher.beard:2.1.1,quicklaunch%40mozillaonline.com:0.17,tabimprovelite%40mozillaonline.com:1.7.33,xthunder%40lshai.com:1.3.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.0,commonfix%40mozillaonline.com:0.9,semodifier%40mozillaonline.com:0.2,wx-assistant%40mozillaonline.com:1.1.2,youdao-translate%40mozillaonline.com:0.8 AvailablePageFile: 5800353792 AvailablePhysicalMemory: 2159226880 AvailableVirtualMemory: 3929341952 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 49152000 BreakpadReserveSize: 41943040 BuildID: 20141011015303 CrashTime: 1414030455 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1413980800 Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 397a17aa, AdapterDriverVersion: 9.0.0.0 D3D11 Layers? D3D11 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 409 StartupTime: 1414030453 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8531066880 TotalPhysicalMemory: 4236099584 TotalVirtualMemory: 4294836224 URL: about:blank User32BeforeBlocklist: 1 Vendor: Mozilla Version: 33.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 服务提供商 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP 服务提供商 : 2 : 1 :  
RSVP UDPv6 服务提供商 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP 服务提供商 : 2 : 2 : 

useragent_locale: zh-CN

此报告同时包含了应用程序崩溃时状态的技术信息。

Asked by vonlyinno 6 years ago

Answered by user669794 6 years ago

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Firefox stops working after some time

i have windows 7 64 bit machine and having firefox 36.0.1 and firebug , i did fresh installation 2/3 times but of now use. here are the issues i am facing . if i restart… (read more)

i have windows 7 64 bit machine and having firefox 36.0.1 and firebug , i did fresh installation 2/3 times but of now use.

here are the issues i am facing .

if i restart my machine firefox works for some time later its opened tab or newly open tabs keeps rolling nothing happens no site gets loaded ,even my web application (localhost) page doesn't open up if i close the firefox the page gets closed but firefox.exe keeps running which doesn't allow me to open new instance of firefox if i do so i get error message old process is already running and later comes your profile is missing or inaccessible i try to kill that process but nothing happens to it i did installation on other drive as well but nothing is working for me i created new profiles but that is also didn't work

i am really frustrated this is happening since last two days i can't work without firefox as i need it to debug my scripts using firebug

i have submitted crash report as well ... what should i do ???

Asked by r_avo 6 years ago

Answered by FredMcD 6 years ago

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Firefox crashing with error AppHangB1 after clean install.

After many years of Firefox usage it has suddenly started crashing with the error as below (I've extracted the details from from Win 10). I've tried an installation from … (read more)

After many years of Firefox usage it has suddenly started crashing with the error as below (I've extracted the details from from Win 10). I've tried an installation from scratch i.e. no add-ons etc and still it crashes. Can you help. Many thanks, John Peart.

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 60.0.2.6730 Application Timestamp: 5b16d65f Hang Signature: e98c Hang Type: 134217728 OS Version: 10.0.16299.2.0.0.256.48 Locale ID: 2057 Additional Hang Signature 1: e98c8f522b790e3dcece48f0ac06630d Additional Hang Signature 2: 201d Additional Hang Signature 3: 201d3e5904aa8a4a3c1336b8d3395747 Additional Hang Signature 4: e98c Additional Hang Signature 5: e98c8f522b790e3dcece48f0ac06630d Additional Hang Signature 6: 201d Additional Hang Signature 7: 201d3e5904aa8a4a3c1336b8d3395747

Extra information about the problem Bucket ID: 84d333b177cf6640d440ec4a8a04ed24 (1459426084155354404)

Asked by Benniso 3 years ago

Answered by Tomatoshadow2 3 years ago

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Firefox hanging up or crashing every time I open it. Won't open in safe mode either.

I tried to delete browsing and web history when closing Firefox and this problem happened with Firefox immediately hanging up not closing except on 'force quit' and then … (read more)

I tried to delete browsing and web history when closing Firefox and this problem happened with Firefox immediately hanging up not closing except on 'force quit' and then totally not opening at all. It won't open in Safe Mode just zilch happening! Nothing I've tried has worked. I've removed and reinstalled Firefox, it but the same immediately happens. I am an older person and not a tech head! So need some simple instructions. Presently I am using Safari and but would like to get Firefox back and reinstalled again so I can access my book marks. Thanks for your help.

Asked by Maurpd 6 years ago

Answered by FredMcD 6 years ago

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Firefox crashes

I had many tabs open at once in only one window. My disk came to 0 bytes of free space and the browser closed suddenly after some time. Even before freeing up space, I co… (read more)

I had many tabs open at once in only one window. My disk came to 0 bytes of free space and the browser closed suddenly after some time. Even before freeing up space, I could reopen it and even restore my session. After deleting the folder /var/cache and restarting the OS, Firefox just wouldn't open, it just crashes, offer the option to quit or restart but clicking restart just makes the Mozilla Crash Reporter to open again.

Crash ID: bp-cc3c0dc7-ca8c-489c-bc26-6c2410180616

Don't know if it's of any help, but trying to open it through the terminal (with or without -safe-mode) the following lines are shown: ExceptionHandler::GenerateDump cloned child 7950 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Asked by npessoa 3 years ago

Answered by npessoa 3 years ago

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Firefox crashes after mac Security update 2018-002

mac os 10.12.6 after mac Security update 2018-002, firefox will not start. I've tried starting in safe mode; uninstalling; starting in safe mode after clean install. Noth… (read more)

mac os 10.12.6

after mac Security update 2018-002, firefox will not start.

I've tried starting in safe mode; uninstalling; starting in safe mode after clean install.

Nothing works, I get Firefox Quits Unexpectidly error message

Process: firefox [7680] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 59.0.2 (5918.3.23) Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [7680] User ID: 2113283777

Date/Time: 2018-04-05 12:43:50.666 -0700 OS Version: Mac OS X 10.12.6 (16G1314) Report Version: 12

Asked by abosch 3 years ago

Answered by FredMcD 3 years ago

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Permanent browser 40.0.3 crashes also in secure mode.

bp-e0b3fd64-4196-4da9-ba62-3e1c72150903 Browser restauration or new installation of the browser didn´t bring any change. I scanned for viruses (Avast, SuperAntiSpayware, … (read more)

bp-e0b3fd64-4196-4da9-ba62-3e1c72150903 Browser restauration or new installation of the browser didn´t bring any change. I scanned for viruses (Avast, SuperAntiSpayware, Malwarebytes and Stinger) with no viruses found.

It started 4 days ago that some websites like www.reuters.com didn´t load. Also downloading a file only generates files with 0 Bytes. If he loads a website, then the load sign runs permanently. Today the browser can´t start any more. He only generates crash reports. After he asked me to restore the last session, a new crash reports appear.

Come and IE work. However I hate them and want my Firefox back. Please any hints to resolve this

Asked by Janismario 5 years ago

Answered by Janismario 5 years ago

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Firefox crashes - Windows 7 - Any version higher then 39

Hi. I am in windows 7 , 64-bit. Any version of Firefox which is higher then 39 - crashes. Note - (I don't know if relevant) it's a work PC behind a corporate firewall,… (read more)

Hi.

I am in windows 7 , 64-bit. Any version of Firefox which is higher then 39 - crashes.

Note - (I don't know if relevant) it's a work PC behind a corporate firewall, anti-virus and Web-Sense (which are not conrolled by me)

So I can't upgrade. I had to un-install Firefox after upgrade, re-install 39, and disable automatic upgrade.

I have tried also the Portable app of - in latest Firefox version (42) - and it crashes too.

I'm attaching the Crash Report text:


AdapterDeviceID: 0x2e12 AdapterDriverVersion: 8.15.10.2302 AdapterSubsysID: 3646103c AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:42.0 AvailablePageFile: 10638282752 AvailablePhysicalMemory: 3895062528 AvailableVirtualMemory: 3891818496 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 45219840 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1447741675 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1447741674 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e12, AdapterSubsysID: 3646103c, AdapterDriverVersion: 8.15.10.2302 D3D11 Layers- D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 StartupTime: 1447741674 SystemMemoryUsePercentage: 47 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151029151421","version":"42.0","vendor":"Mozilla","platformVersion":"42.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7039,"isWow64":true,"cpu":{"count":2,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1"]},"os":{"name":"Windows_NT","version":"6.1","servicePackMajor":1,"servicePackMinor":0,"installYear":2012,"locale":"he-IL"},"hdd":{"profile":{"model":"WDC WD3200AAJS-60M0A","revision":"03.0"},"binary":{"model":"WDC WD3200AAJS-60M0A","revision":"03.0"},"system":{"model":"WDC WD3200AAJS-60M0A","revision":"03.0"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) Q45/Q43 Express Chipset","vendorID":"0x8086","deviceID":"0x2e12","subsysID":"3646103c","RAM":null,"driver":"igdumd64 igd10umd64 igdumdx32 igd10umd32","driverVersion":"8.15.10.2302","driverDate":"2-11-2011","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":40960,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"blacklisted","version":"1.0"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"app.update.auto":false,"browser.cache.disk.capacity":0,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false}},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 14760488960 TotalPhysicalMemory: 7381184512 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by meorero 5 years ago

Answered by the-edmeister 5 years ago

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firefox crash in youtube after amd gpu driver update

so i update my amd gpu and when im trying to play youtube vdeo its keep crashing tried disable add ones and hardware acceleration i attach the crash report ffc90fb4-1d56… (read more)

so i update my amd gpu and when im trying to play youtube vdeo its keep crashing

tried disable add ones and hardware acceleration

i attach the crash report

ffc90fb4-1d56-4105-8f89-db79d0180529

Asked by danielpiro 3 years ago

Answered by PavelkoT 3 years ago

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Firefox crashes

I have been watching Netflixs on my PC with no issues. Last night every time I tried to open Netflix the tab would crash. I have a secure internet connection and visited … (read more)

I have been watching Netflixs on my PC with no issues. Last night every time I tried to open Netflix the tab would crash. I have a secure internet connection and visited several other sites with no problem. I checked and made sure Netlflix has Firewall access, I have cleared my cache/history and add-ons. I have re-started, opened in safe mode, updated and nothing works. The error says "GAH. Your tab just crashed. I have checked the "Send automated crash report along with URL's" boxes. Even doing a google search for Netflix and clicking on the link there gets me to a home page but the minute I try to sign in to Netflix or a program it crashes again. Please advise and thank you in advance.

Asked by MemeMiller 3 years ago

Answered by FredMcD 3 years ago

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Why does Firefox crash when I try to import bookmarks from Chrome?

Tried 3 times to import bookmarks but Firefox crashes when it gets to 'bookmarks' after copying cookies and browsing history from the 'items to import' window. Checked al… (read more)

Tried 3 times to import bookmarks but Firefox crashes when it gets to 'bookmarks' after copying cookies and browsing history from the 'items to import' window. Checked all the Chrome bookmarks for errors etc, cleaned them and then tried again but still crashing. It is only Firefox that crashes everything else works OK.

Asked by BALIBLUE 5 years ago

Answered by cor-el 5 years ago

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Firefox and thunderbird crash on startup after clean reinstall

Both firefox and thunderbird crash directly to the "Mozilla Crash Reporter" on startup. This also happens in safe mode. So far I re-installed firefox through the package … (read more)

Both firefox and thunderbird crash directly to the "Mozilla Crash Reporter" on startup. This also happens in safe mode.

So far I re-installed firefox through the package management (first completely removed it including configuration files, then installed it again). The profile created by the re-install is still completely empty, there is no data from the original profile and no plugins.

The button to automatically add troubleshooting information doesn't work for me (probably because I'm using chrome now), so I'll try to add relevant information. If anything is missing, please ask.

Firefox version: 55.0.2 Crash ID: bp-ced2e336-0d1a-40a4-9f45-e88b70170913 OS: fully updated Ubuntu 17.04 (64bit) Graphics: Intel HD 5500

Asked by Flogo 3 years ago

Answered by Flogo 3 years ago

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Gah! Your tab just crashed!

Every time i try to search something in FF it just says Gah! Your tab just crashed!. Really annoying . i have disabled graphics hardware acceleration and uninstalled Adob… (read more)

Every time i try to search something in FF it just says Gah! Your tab just crashed!. Really annoying . i have disabled graphics hardware acceleration and uninstalled Adobe but problem hasn't fixed. Been having to use Chrome :( does anyone know how to fix this? Also my calculator and some other numbers just appear as ? in a box (uploaded pic of this too). could this mean the problem is with my MacBook?

Asked by 56231 2 years ago

Answered by 56231 2 years ago

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Firefox crashes

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215 Firefox ke… (read more)

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215

Firefox keeps randomly crashing. Here are the last four crash reports. My computer is up to date, but I am running Firefox 28.

Asked by geg13 6 years ago

Answered by FredMcD 6 years ago