All Products Community Forum

In the Library, the Search Bookmarks will find the website you are looking for, but the results list does not show you what subfolder the bookmark is in. This is very frustrating when you want to edit a site in the subfolder where it resides.

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

I am using Firefox 108.0.2(32bit) on a Windows 7 computer. Within the last three weeks two sites Menards.com & aarp.org have become blocked by security rules: Menards by Incapsula & AARP by Imperva. All other websites I currently visit work fine as did these before. I've cleared cache and cookies and "forget these websites" in history. This solves the problem for the first page on Menards.com but any link-click and the problem returns. This also cleared the AARP website but I cannot log in to my account there nor access some of the other clickable links. I can access these websites fine on other computers on this network using Firefox. This computer will access those two sites using the portable chrome browser but not the installed Tor browser. This computer will not access these sites using a VPN or with AVG disabled. I've toggled a few DNS and HTTP settings with no effects. For a year, the only thing I noticed different from this computers and the others is that this one continues to allow Java to be updated whereas the others are unable to download its update. Could that be the problem? Why these are the only two websites that seem to be affected is the baffling part. Menards has thanked me but has not gotten back and AARP wants me to reinstall my operating system. Thanks for any help you may suggest.

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message:

"Firefox is installing components needed to play the audio or video on this page. Please try again later."

I have tried searching for a solution but no avail. I have disabled and re-enabled DRM, bit it was a no go. I tried re-downloading firefox, still had the same issue. I created a new profile, still won't work! I have been searching for solutions constantly and tried so many but none seem to work. Finally someone suggested that I check my extensions and App data and I saw a sign that said:

"widevine decryption module provided by google inc. will be installed shortly"

but it has been almost a day and it still hasn't been installed. In advanced preferences I looked up widevine and saw this:

media.gmp-widevinecdm.autoupdate true media.gmp-widevinecdm.enabled true media.gmp-widevinecdm.lastDownloadFailReason Error: Failed downloading via ServiceRequest, status: 0, reason: error media.gmp-widevinecdm.lastDownloadFailed 1671609470 media.gmp-widevinecdm.lastInstallStart 1671609449 media.gmp-widevinecdm.visible true

Is the problem with my computer or internet?

Today When I started my "C:\_PortableApps.com\Thunderbird Portable"\ThunderbirdPortable.exe" My Thunderbird "Portable" opening panel contains no information. The only thing I could see was if I clicked on "Account Settings" Tab. The only way I could Fix it was Closing Thunderbird and renaming "C:\_PortableApps.com\Thunderbird "\ to C:\_PortableApps.com\Thunderbird Portable" to "C:\_PortableApps.com\Thunderbird Portable-Broke" and the Start "C:\_PortableApps.com\Thunderbird Portable-Broke\ThunderbirdPortable.exe"

I even Deleted My "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profile" Folder and reinstalled "ThunderbirdPortable_102.10.0_English.paf.exe".

I think somewhere on local computer something is "Referencing" The "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything.

If I copy "C:\_PortableApps.com\Thunderbird Portable-Broke" and Rename it "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything, But If I start "C:\_PortableApps.com\Thunderbird Portable\\ThunderbirdPortable.exe" I can see my Opening Page.

I can't remember if I added any files to "My Local Folders" In most of my Setups on other computers with different email addresses I usually do and I can't remember If I did on this computer for sure.

Win 7 64 bit. 109.0.1 (64-bit) I have two admin user accounts. On number two when I bookmark a page it automatically puts a folder on the toolbar.

in number one it puts in the bookmark pull down [where you click Bookmarks from the menu bar] and I can create a folder on the toolbar if I want. I want.

I do not want all boomarks to be on the toolbar but want the toolbar shown as i want to be able to add a folder

Hello, Today, when I first open Mozilla I noticed that I have problems with fullscreen mode. When I use fullscreen (f.g. on YouTube, but it's with all clips in other pages too) I can see white borders (on the left, right and at the bottom). I checked on other browser (Chroma) and I don't have this problem there. Can this problem be connected with new update? Or something just broke and I should re-install?

I updated to new version 108.0.1 (64-bit) and found: icons for my extensions disappeared. Extensions exists and turned on, but toolbar don't show them. How can I restore them?

Radmir.

Can I transfer my existing Firefox profile on the Windows 7 machine to a new installation on a new Win10Pro machine by copying the profile from the "AppData" location onto a pen drive, and then copying that into the comparable folder in the new machine.

I assume if I can I will then need to make the copied profile the default one using profile manager?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

Firefox is set to remember history, but every time I close it and re-open it, links in websites that once had purple text is now back to white, so I don't know what link I'm on, Firefox remembers this through history saved, why does it reset back to white text? Does it have something to do with bitdefender or bitdefender VPN? Can anyone else test thie out with firefox and bitdefenders full security on? Firefox is set to save everything by the way. Only started happening after installing bitdefender.

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firefox says it not a secure site Please help me I would really appreciate. Thank you Penny

Ever since doing a refresh of FF two days ago, Yahoo mail doesn't work. I'm able to log in but contacts are missing and I cannot refresh the page without getting "The page isn’t redirecting properly." To log back in I have to either shut down FF (my settings are to clear cookies on shutdown) or clear cache or history every 5 minutes. I have not changed my extensions or other FF settings I had before the refresh. I have cleared cookies, cleared cache, added yahoo to the cookie exceptions list and nothing helps.

Thank you.

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

When I go to recent bookmarks list in firefox and select one, firefox is vectored off to paydaydeals.com I have right click the bookmark and looked at the bookmark details and they look fine. I have check add-ons and extensions none are listed as installed. How is firefox being vectored off to this site? See screen shots. I have scanned with Malwarebytes latest version and Eset online scanner no bugs found.

How can I fix this?

thank you ashley

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

My Firefox is up-to-date (107.0.1), and it was working fine for some time but suddenly websites started to unload or partially load and so slow. I thought it was a connection problem but then I realized things work fine with Chrome (which I'm using now to type this). I checked the help articles about the possibility of being blocked by a firewall or anti-virus, and I did add Firefox in the exceptions for both, and I made many reboots, and still Fiirefox is not working and not loading the pages quickly (if at all). I even reduced the security level in Firefox settings and picked the "No Proxy" option, and disabled my anti-virus (Avast) completely, but nothing works at all. It was fine just yesterday.

I use Win7 64bit

Tips please? Thanks.

Suddenly have green frame/border approx. 1 pixel wide around entire browser window, including various movies from different sites. This is a sudden development which I did not originate in any way. How can I remove this annoying green frame?