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Since update: Firefox prevented this page from reloading error

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloadin… (read more)

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloading" error at the top and clicking allow does nothing. Anyone know how to get around this error? I'm not looking to totally disable the FF feature that prevents other pages from loading a different one, but just to browse the website after hitting 'allow'.

Thanks in advance.

Asked by w2dsx 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it ris… (read more)

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it riskware. I'm running Win 11

Asked by Fran Turner 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

Pop-up while on web with Firefox. Set to block all pop ups?

Why does this pop up make. it past Firefox's blocker. Of course it's a scam also. Always pops up after midnight, I am a Windstream customer and they don't know anything … (read more)

Asked by PaDave 1 month ago

Answered by PaDave 1 month ago

  • Solved

How to Delete Anysearchmanager

Anysearchmanager (ASM) now appears as my search engine when I log on even though duckduckgo is still designated as my default in Firefox. At no time have I elected to us… (read more)

Anysearchmanager (ASM) now appears as my search engine when I log on even though duckduckgo is still designated as my default in Firefox. At no time have I elected to use the unsecure ASM. It does not appear in my applications folder and I can't get to it via disable/delete extensions in Firefox. I can still access duckduckgo if I manually override ASM, but that is a pain. And ASM does not show up on Malwarebytes scans.

How can I purge ASM?

Thanks for your help!!!

David

Asked by jonesds52 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Firefox isn't allowing me to upload images almost anywhere

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. I… (read more)

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

Asked by Gabe Lily 2 months ago

Answered by Gabe Lily 2 months ago

  • Solved

Website persistent on staying in cookies

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settin… (read more)

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settings. I will select to remove all of the cookies ever, and even when I refresh the settings page, or close and restart the App, or turn my computer off and on again, it is still there. Strange! I would like assistance with this.

of note, I've checked w/ third party extensions that manage cookies, and that website doesn't show up when I manage cookies via said extension.

I have MacOS Big Sur, 11.7.10. I have the latest version of Firefox.

Thank you!

Asked by julia 1 month ago

Answered by cor-el 1 month ago

  • Solved

How do I get the old "custom history" options back?

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were a… (read more)

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were all separate options which was much more useful. How can I get the old menu back?

I don't want to just untick the higher menu "remember search and form history" as I want firefox to remember form and search history during a session - I often have firefox open for several hours at a time. But I do want to know when I close firefox that it will purge form history, but keep browsing and download history.

Asked by mozillauser99 1 month ago

Answered by mozillauser99 1 month ago

  • Solved

Browsing data and Cookies. Not deleting.

Hey all. Please help. Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add o… (read more)

Hey all. Please help.

Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add on for this but it stopped working.

Today it says I have "Temporary and cached files 1.3 MB". But it says that after Clear Data. It says it after I quit and restart Firefox. And I still says it after restart the computer. My Manage Data... and Manage Exceptions... boxes are empty. I have tried running Antivirus Zap Pro, which doesn't find anything sinister. How can I get rid of it... whatever it is? Can I access the folder and delete it manually?

I'm on an old Macbook Air, running Monterey. With the latest Firefox 132.0.2

Thanks in advance.

Asked by strewth101 2 weeks ago

Answered by strewth101 2 weeks ago

  • Solved

Unsupported Authentication

My PEC mail sends me this error: Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method Can this be solved? Thanks… (read more)

My PEC mail sends me this error:

Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method

Can this be solved? Thanks

Asked by Mario “Bariom” Barbieri 2 months ago

Answered by sfhowes 2 months ago

  • Solved

Simple Tag Groups extension: security and privacy concerns surrounding its permission requests.

Hi all, I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik. As I'm sure many of you know, this extension needs to: This … (read more)

Hi all,

I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik.

As I'm sure many of you know, this extension needs to: This add-on needs to:

  • Download files and read and modify the browser’s download history
  • Monitor extension usage and manage themes
  • Display notifications to you
  • Access recently closed tabs
  • Hide and show browser tabs
  • Access browser tabs
  • Store unlimited amount of client-side data
  • Access your data for all websites

This add-on may also ask to: Read and modify bookmarks

Theoretically, I find this extension useful but I am concerned about the "Access your data for all websites" requirement. I read through Mozilla's permission request messages for Firefox extensions documentation and it seems like granting this extension these permissions would be a huge risk for the work I do– investigative journalism. It seems like I'll trade organizational benefits for a wider attack surface.

Can anyone speak more about the risks involved with using this extension, the trustworthiness of the developer, and why it needs the "Access your data for all websites" capability?

Thank you.

Asked by secure.amaretto120 1 week ago

Answered by secure.amaretto120 1 week ago

  • Solved

Embedded YouTube & VPN

Hi, Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, … (read more)

Hi,

Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, I now get a message on the video window that says, "Sign-in to confirm you are not a Bot. However, there is no option to 'sign-in', so I am not able to view the video. (screenshot attached)''

I did a little testing and discovered 2 things which I thought were noteworthy:

1) If I turned-off my VPN (Norton), then the embedded video plays in Firefox without any issues.

2) If I access the same site within the Chrome browser then the embedded video play regardless of whether I have the VPN service On or Off.

Strange, but true !!

I cannot find any Firefox Settings that address this issue.

Any clues?

Thanks.

Asked by Austin McNally 2 months ago

Answered by Austin McNally 2 months ago

  • Solved

Firefox Privacy Enhanced Mode inadvertently blocking OneTrust privacy software domains

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure. This morning, two websites reported Firefox users are encountering site fu… (read more)

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure.

This morning, two websites reported Firefox users are encountering site functionality problems when trying to exercise their privacy rights, such as opting out of sharing data and targeted advertising. My team investigated and was able to reproduce the reported bug.

We discovered the cause of the bug is that Firefox's Privacy Enhanced Mode is by default blocking two domains from our privacy vendor OneTrust which are critical to the functioning of our CMP (Consent Management Platform): - cookielaw.org - onetrust.com

These two domains are used solely for the essential services needed to run our privacy software. They're not used for marketing, sales, or advertising. Blocking them not only causes site functionality issues it keeps our users from being able to exercise their privacy rights.

I've attached two screenshots here showing the network calls and domains.

Can Mozilla please quickly review this bug and remove these two domains from the blocklist powering Privacy Enhanced Mode?

Asked by brandons 1 month ago

Answered by TyDraniu 1 month ago

  • Solved
  • Archived

Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (read more)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

permissions.default.geo 0 and 1 and 2

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn. I went went back to about:config and marked "onl… (read more)

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

Asked by Mark 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (read more)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Asked by ardy01 9 months ago

Answered by cor-el 9 months ago

  • Solved
  • Archived

Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Issue connecting a Gmail account with OAuth2 (win10)

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens o… (read more)

I want to connect one of my Gmail account using OAuth2 and I face a blank page after accessing the Google connection page and entering my email address. It only happens on this account.

I have no issues to connect other Gmail accounts, and I tested 4 of them. Is there a way to know where does the issue come from and/or how to solve this? I already applied everything advised in https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20, to no avail.

Asked by L 1 year ago

Answered by L 1 year ago

  • Solved
  • Archived

Walmart forces me to sign in.

I have an account at Walmart.com. After the last time I placed an order, something changed. Now, just for simply going to their online site to browse, the page immediatel… (read more)

I have an account at Walmart.com. After the last time I placed an order, something changed. Now, just for simply going to their online site to browse, the page immediately rolls over to a login page. I cannot access the site simply to shop at all, without Walmart forcing me to sign in. This is annoying enough that I am considering canceling my Walmart account and shopping with other retailers. There is plenty of competition out there. This does not happen (as far as I know) with Chrome or edge, the browsers that do not prefer to use.

Asked by wpreames 1 year ago

Answered by wpreames 1 year ago

  • Solved
  • Archived

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 year ago

Answered by n.terseleer.lillo 1 year ago