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Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (read more)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Asked by omegasmileyface 8 months ago

Answered by omegasmileyface 8 months ago

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Physical Keyboard Access

I'm a physical keyboard user for Android and find it impossible to use Firefox, there doesn't seem to be any documentation on simple keyboard shortcuts for access the add… (read more)

I'm a physical keyboard user for Android and find it impossible to use Firefox, there doesn't seem to be any documentation on simple keyboard shortcuts for access the addressbar or menubar, getting to search in the page, or access fine-grained tools for navigation like there is on the desktop version.

Where are these features documented? The Android Talkback feature doesn't cut it for me.

Asked by Nathan 1 year ago

Answered by Paul 1 year ago

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https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (read more)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren 6 months ago

Answered by Darren 5 months ago

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Auto fill for login details not working properly

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details. Issue 1. When you visit a website sign in page the "… (read more)

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

Asked by Deltazero 8 months ago

Answered by Paul 8 months ago

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Safe search

Hello. There is an issue that I have faced whith in Firefox android browser and that is I can not find safe search option in order to have safe browsing I mean like block… (read more)

Hello. There is an issue that I have faced whith in Firefox android browser and that is I can not find safe search option in order to have safe browsing I mean like blocking inappropriate and unmoral sites and contents... I am thankfully waiting for your answer please Have a nice day

Asked by hajiheh8 1 year ago

Answered by Paul 1 year ago

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Cosmetic defect: Firefox refers to itself as Nightly

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about we… (read more)

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.


Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Asked by WhatIfItsNotMe 9 months ago

Answered by Paul 8 months ago

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Firefox android can't put a shortcut to Piped on my home page?

I originally was able to create the home page shortcut to Piped with Chrome, but the shortcut launched Chrome, even though Firefox is my default browser? Piped [https://… (read more)

I originally was able to create the home page shortcut to Piped with Chrome, but the shortcut launched Chrome, even though Firefox is my default browser?

Piped [https://piped.kavin.rocks/https://pip.../|Piped]

So I deleted the shortcut. Now, Chrome no longer even offers me the option to "Add to Home Screen" from the Piped page, but it still does for other sites. Within Chrome, It now offers me the option to open the page in Firefox, even if I make Chrome the default browser.

How can I get a shortcut to Piped on my home page that will open in Firefox?

Asked by noel_envode 1 year ago

Answered by Paul 1 year ago

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Download PDF Without Opening in New Tab

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the G… (read more)

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Asked by tjlford 11 months ago

Answered by Paul 11 months ago

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The lack of a JavaScript switch in Firefox (Android) - why?

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser. I understand that JavaScript is now … (read more)

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser.

I understand that JavaScript is now enabled by default in the standard version of Firefox (Android). It appears that once upon a time there was a config setting that could be tweaked to switch JavaScript on or off, but that setting may no longer work. Additionally, I also understand there are add-ons for the Android version of Firefox that can, amongst other things, apparently switch JavaScript on or off.

People here might be surprised to learn that the minimalist Firefox Focus (Android) browser already has a built-in, easily accessible, switch to turn JavaScript on or off:

Settings > Privacy & Security > Web Content > Block JavaScript

So, the point I would like to raise with Mozilla (but it seems to be impossible to contact them directly) is, if it is available in Firefox Focus (Android), why the heck is this switch not available in the mainstream, standard version of Firefox (Android)? It makes absolutely no sense not to have it, surely?

I would suggest that a good place to include a JavaScript switch would be in the 'Site permissions' section of Firefox (Android) settings. It is merely a suggestion as, for example, within the rather useful competitor Vivaldi (Android) browser there is such a switch located here:

Settings > WEB PAGES > Site settings > JavaScript

As for why there should be a JavaScript switch within Firefox (Android), that question is largely irrelevant. Mozilla have already seen a need to include it in Firefox Focus (Android), so what possible good reason could there be for not including it in Firefox (Android)? It mystifies me, and it's omission is an inconvenience too.

Does anyone here have a sensible answer to this question?

Asked by SaturnV 1 year ago

Answered by Paul 1 year ago

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Passwords won't fill in

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air. Last time I migrated to a new phone, Sync filled in a… (read more)

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air.

Last time I migrated to a new phone, Sync filled in all my passwords on the phone. This time I'm having to copy and paste all the passwords; Samsung autopass (or whatever it's called) offers to fill them in, but of course doesn't have those passwords anyway.

What do I need to tweak or do differently to get the passwords to fill in?

Asked by EternalNewbie 1 year ago

Answered by Paul 1 year ago

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Cannot pair from android app

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair … (read more)

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Samsung s20 fe OS: Android 12 Browser version: The latest on both PC and Mobile

Asked by garym3 1 year ago

Answered by Paul 1 year ago

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Webpages jump "up" every so often while scrolling down

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995 While scrolling down the webpage, occasion… (read more)

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995

While scrolling down the webpage, occasionally, about half a second after I lift my finger from the page, the viewport "jumps" up 1-2 paragraphs. This can happen more than once after I've stopped scrolling, or not at all. It appears to also sometimes happen while scrolling, but I can't reliably reproduce that part.

I've uploaded a video of this to https://i.imgur.com/guNho5G.mp4. It's a bit blurry, but the key point is there: I scroll down the page, slowly, and then right before the video loops, the screen "jumps up" once.

This also happens on https://www.egscomics.com/ occasionally, but on that webpage, it's only when I'm zoomed in on the text at the bottom, and scrolling slowly. Much less reliable to reproduce than the blog post on aphyr.com.

Asked by David Ross 1 year ago

Answered by Paul 1 year ago

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Sync and save data

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? You… (read more)

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Asked by Ray 1 year ago

Answered by Paul 1 year ago

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request to unlock Facebook locked Facebook account

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Fac… (read more)

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Facebook account name ma ka laadla my

Asked by mdjamshed17240 1 year ago

Answered by Paul 1 year ago

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audio streaming stops when lock screen kicks in

Hello, I've noticed for a couple of weeks now that audio streaming halted when the lock screen kicks in, regardless of whether I've blanked the screen myself (hardware b… (read more)

Hello,

I've noticed for a couple of weeks now that audio streaming halted when the lock screen kicks in, regardless of whether I've blanked the screen myself (hardware button) or not on my Samsung Galaxy Tab A8. I was running Firefox for Android v98.2.0 (2022 Mar 13 on Android v9 and with the following add-ons:

- uBlock Origin - Privacy Badger - HTTPS Everywhere - Video Background Play Fix

This is behavior I haven't seen before, and I've been streaming on this device with Firefox and other apps for a couple of years now. To determine whether it's Firefox or Android itself at fault, I streamed under a different app (RadioGarden). I do not get the cut-outs with the latter; it carries on happily until I terminate the app.

I have upgraded to v98.3.0 and will test again with that. Searching on the Support forum, the last reports I could find of anything like this dated from Aug 2020 or so and quite a few versions back. Is this something that's cropped up again? Is anyone else seeing anything like this?

Thanks in advance for any help!

Z

Asked by Zapfenzieher 1 year ago

Answered by Zapfenzieher 1 year ago

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Moving bookmarks

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold th… (read more)

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold the selected bookmark) but the menu only has 3 options - 'open in new tab  :. open in private tab. :. Delete. '. -. Am I missing something ? Can anyone help

Asked by mikeburnell 1 year ago

Answered by mikeburnell 1 year ago

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Show only pinned sites in home screen

Before Firefox for Android v100 it was possible to show only pinned sites in the top sites section in the home screen. Now alongside my pinned sites (currently 3) there a… (read more)

Before Firefox for Android v100 it was possible to show only pinned sites in the top sites section in the home screen. Now alongside my pinned sites (currently 3) there are 2 rows of 4 sites and 2 pages. All these other sites are pages related to my work, full of test URLs, 500 or 404 pages... and so on. How do I revert it to the old behavior?

Asked by faelv 1 year ago

Answered by Paul 1 year ago

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[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 7 months ago

Answered by popo 7 months ago

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Can not save images from Google Images (Android)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in s… (read more)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

Asked by hemasalam.m.ali 9 months ago

Answered by Paul 9 months ago