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Norton Password Vault login

Since I upgraded and reinstalled Norton 360 with Lifelock Firefox will not allow me to log in to the Norton Password Manager. When I use the "Setup Browser" button on th… (read more)

Since I upgraded and reinstalled Norton 360 with Lifelock Firefox will not allow me to log in to the Norton Password Manager. When I use the "Setup Browser" button on the new sign in page of Norton Password Manager I get the following message on the left pane. If I try to open the page as suggested in a new window and get the same result again.

Asked by acreewm 1 year ago

Answered by acreewm 1 year ago

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Someone else's name is showing up as a saved login user name on Twitter.com - Firefox only

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using m… (read more)

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

Asked by keith83 2 years ago

Answered by keith83 1 year ago

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PDF Text Clipping

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and t… (read more)

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Asked by bg-design 1 year ago

Answered by bg-design 1 year ago

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Can not switch between Gmail accounts (possible due to new update)

Hi, I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into… (read more)

Hi,

I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into (from the top right icon, switch accounts) all it does is load and bring me back to the default account I have set up. It is a bit frustrating since I have to manually log back in everytime and it was so seamless before.

Any help is appreciated.

Asked by Cillian.Cross 1 year ago

Answered by Cillian.Cross 1 year ago

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Browser survey

Hey, While I was surfing today I've been taken to a survey titled "Firefox browser survey 2022" and there I was asked some questions then it took me to a window where the… (read more)

Hey, While I was surfing today I've been taken to a survey titled "Firefox browser survey 2022" and there I was asked some questions then it took me to a window where there was a prize and I was directed to scan the QR code. This survey was taken place on the following link: www.funkyoffer.net I'm here to ask whether this survey was carried out by FireFox or this is a spam/scam?

Asked by Suhaib hassan 1 year ago

Answered by Paul 1 year ago

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Moving tabs

When I start to move a tab to another location, a small box attached to the bottom of the tab appears with the same info that's on the tab. If I move the tab to a differe… (read more)

When I start to move a tab to another location, a small box attached to the bottom of the tab appears with the same info that's on the tab. If I move the tab to a different location, many of my tabs disappear and I have to find them in bookmarks to put them back. Is there any way to remove that little box attached to the bottom of the tab?

Ron

Asked by harris.skeptic 1 year ago

Answered by AgnesRM 1 year ago

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Crashed mac bookmarks

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the … (read more)

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the old bookmarks on my new Mac?

Asked by frankdomen 1 year ago

Answered by FredMcD 1 year ago

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download drop down menu

Lately when I download an image, from Google expanded images on the right side for example, the download drops down a menu. If I have made multiple downloads the list get… (read more)

Lately when I download an image, from Google expanded images on the right side for example, the download drops down a menu. If I have made multiple downloads the list gets longer and now blocks the area of the page I am working on. I don't need this downloads drop down menu and cannot find a way to stop it. I would prefer if it didn't display unless I clicked on it.

I have searched the net but can't find any answers. Any help would be appreciated.

Thanks, Tom.

Asked by jthomashinton 1 year ago

Answered by cor-el 1 year ago

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Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (read more)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 1 year ago

Answered by FredMcD 1 year ago

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Audio stops working on Firefox 95.0.2 after a few days

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math l… (read more)

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

Asked by 365nice 1 year ago

Answered by 365nice 1 year ago

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Keyboard navigation in Google Street View is broken

To reproduce Firefox 96.0.2 on Mac (others also have this behaviour) Go to an address on maps.google.com and drag the StreetView icon to enter StreetView Hold dow… (read more)

To reproduce

  • Firefox 96.0.2 on Mac (others also have this behaviour)
  • Go to an address on maps.google.com and drag the StreetView icon to enter StreetView
  • Hold down the left or right arrow keys on the keybaord to rotate
  • After lifting the key again, the view continues to spin (it should only turn when holding down the key)
  • No other input is possible and the window has to be closed

Asked by brendanarnold 1 year ago

Answered by brendanarnold 1 year ago

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Squareup login fields not appearing in Firefox

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I u… (read more)

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I use for client invoicing. I have no trouble logging in through Chrome. Screenshot attached.

I have Privacy Badger and AdBlock installed for both browsers. I tried disabling them for Firefox just to see if that was the issue, but it made no difference. I am using an iMac running macOS Catalina version 10.15.7. My Firefox Browser is version 97.0.1, and currently shows that it's up to date. My Chrome browser is version 98.0.4758.109, also up to date.

Asked by HLBirdsong 1 year ago

Answered by Chris Ilias 1 year ago

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Importing Saved Passwords in Mozilla v94

Hi, I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the… (read more)

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Asked by lesa797 2 years ago

Answered by cor-el 2 years ago

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I wonder if I can get any info on how long you will support my 2012 mac pro computer that I use to use the web on my mac os High Sierra platform?

I am wondering if I can get any info on how long you will support my 2012 mac pro computer that I use to use the web on my mac os High Sierra platform? How much longer wi… (read more)

I am wondering if I can get any info on how long you will support my 2012 mac pro computer that I use to use the web on my mac os High Sierra platform? How much longer will you be supporting my 2012 vintage mac?

Asked by pgbestadrs 1 year ago

Answered by James 1 year ago

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firefox on showing current tab on different account

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal c… (read more)

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal computer (also a Mac). Firefox on my work computer is signed into Sync w/ my work Firefox account and Firefox on my personal computer is signed into sync w/ my personal Firefox account. This is crazy and unacceptable.

I have not previously signed into my personal Firefox account on my work computer, the Connected Services section of the Firefox Account Settings for my personal account does not show my work computer and the Connected Services for my work account does not show my personal computer.

Both computers are on the same physical network, but do not otherwise interact.

Asked by baronmog 1 year ago

Answered by cor-el 1 year ago