All Products Support Forum

Hello, community,

Wondering if it's possible to have multiple profiles of Waterfox show in the taskbar, like how Chrome and Edge do it?

Thanks,

Shawn

For example when i download Tor they share a PGP KEY to verify the integrity of the downloaded exe. Other websites share for exmaple sha 1 or sha256 or md5.

However i cannot find any such option for firefox browser. Am i blind or it doesn't exist? Then how am i supposed to be 100% sure that my downloaded exe has not been modified by someone like my ISP, Government, Criminals/Hackers?

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restated, closing all Firefox windows.

The problem happens when:

1. I have the Firefox opened, I disconnect from wife A, Firefox lost connection, then I connect to Wi-Fi B, all other browsers can connect, but Firefox does not. (if Wi-Fi A and B are from different router)

2. A start the computer disconnected, I open the Firefox, I connect to internet, any other browser that was previously opened can connect, but Firefox does not.

OS: openSUSE Tumbleweed 20210912 Firefox version (91.0.2. It occurs in the last two years, it is so annoying)

On some websites, such as https://mapgenie.io/elden-ring/maps/the-lands-betweenm images appear as these diagonal lines. Opening these websites in other browsers doesn't present the same issue.

Possible bug: I cannot stop Firefox from restoring sessions after restarting computer. Restore previous session is not checked in Settings, browser.sessionstore.resuming_after_os_restart is false, and browser.sessionstore.resume_from_crash is false as well. Ubuntu 20.04, Firefox 91.0.2, only add-on is TreeStyleTabs, but this behavior displays with add-ons disabled.

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that websites can access this information since it has nothing todo with the webbrowser visiting the site but going beyond to spy on information that i consider private.

Same question goes for audio-readout, is there a pref to fake or block?

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

I have an account on usps.com (the post office). Using FireFox, I am unable to see or use my address book on that site. USPS tech support says it's there and also says FireFox is the most problematic web browser of all. USPS tech support says to use ANYTHING but Firefox.

Yes, I have cleared my cache and cookies multiple times in an effort to solve the problem. And doing so does not solve the problem.

I can use IE or Chrome to access USPS.com and I can see my address book!

What the heck, Mozilla?

Hello,

I did some changes to the browser according to a privacy guide: https://restoreprivacy.com/firefox-privacy/

When I now watch a video, while the overlay is there, the over a third of the video height is full of green horizontal stripes.

I can't figure out which change to the browser leads to this.

Do you have any idea?

Regards, Robert

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying. How do I remove 'playing' text from tab FOREVER?

It's still outputing, I can paste it out but the output font got glitched

Copyright (c) 1993-2017 by Florian Klaempfl and others Target OS: Linux for x86-64 Compiling main.pas Linking a.out /usr/bin/ld.bfd: warning: link.res contains output sections; did you forget -T? 12 lines compiled, 0.1 sec Hello World

...Program finished with exit code 0 Press ENTER to exit console.

Hi, I have tried all day trying to get rid - of SaveFrom.net Helper - no luck. Latest Firefox running on latest Win.10. So frustrating, tried all sorts of tricks and nothing works Cheers,

GregT

while using any firefox addons for speeding up a video higher than 4.0 of original speed the video sound suddenly goes off by default. in other browsers such issue does not appear. only in firefox. what to do?

Originally posted by seansplace2018, on 4/6/18, 1:28 AM, and replied by Seburo.

So, Startpage search string will not pass-on the actual string when using "?q=%s" (any longer?) and we have to use the full query, according to Startpage Support, "Make Startpage the default search on Firefox mobile (Android, iOS)"

https://www.startpage.com/sp/search?query=%s

This is going to be long sorry. A lot has transpired

My son was using 78.15esr. I upgraded it to 91.3esr. After the upgrade the browser worked; tabs loaded, surfing was fine, could go into settings and about:config was fine.

He went to watch something on Netflix. Netflix complained his browser was not supported and he needed to upgrade to the latest version - which at the time was 91.3esr.

In frustration he installed Chrome. When he tried to run it he was told software restrictions were in place. I had not set any restrictions, and I checked secpol.msc and there were definitely no path rules defined. If restrictions can be set in group policy I had not set them because I am unaware of them.

So he installed Microsoft Edge, which installed VC runtime for 2013 and 2015-2019 for both x64 and x86.

At that point Firefox no longer loads tabs at all. About:<anything> doesn't work. Settings doesn't work. You can't go to safe mode (more on that later), and when closing the browser two processes remain taking about 60 seconds to end.

I did have the group policy templates for Firefox installed. When I upgraded to FF 91 I installed the latest templates.

A couple of times when I started FF it complained about vcruntime140 was missing. But just running FF again worked without doing anything else.

So I reverted to 78.15; I uninstalled v91.3esr. I deleted his profiles.ini and profiles folder and then copied them back from a back up. I removed any registry settings, and copied back the v78 ADML files. I then installed v78.15esr with internet disconnected. Did not run FF after install. Went into group policy editor and turned off telemetry and auto updates then re-enabled internet

Run FF and same issue. tabs not loading. Pages not loading. I can click on a menu and I can type into navbar and search bar but there is no response. I checked internet was working.

I deleted the %LOCALAPPDATA% cache folders. I flushed the DNS cache. None of this worked.

So I uninstalled FF again, deleted the profile folders and ini. Disconnected from Internet. Deleted any registry settings, and removed the group policy templates. Then installed 78.15 from scratch and let it create a new profile.

Same darn problem. It seems to me that installing chrome and/or edge has done something nasty, but I have no idea what. I say that because before he did that he could surf the web, but Netflix just said his browser ver was outdated.

I tried contacting netflix on chat but they were worse than useless.

So I uninstalled again and removed everything. Connected the internet and installed FF again and let it update automatically. Same problem.

I've left him with edge but I need to fix FF.

I even uninstalled the VCLibs, Chrome and Edge. These did not fix the problem.

I tried safe mode but when firefox restarts there are two processes that take 60+ seconds to end so FF sits there saying "restarting...". When those processes finally end Firefox does not restart.

Checked for viruses; nothing found. Rebooted PC several times.

So at this point in time; FF will run but will not load the 3 tabs; Facebook, Netflix and youtube. They stay blank. Settings is not accessable, nor is addon's or logins and passwords. Typing anything on the search bar does nothing Typing anything in the address bar does noting Trying about:config or about:profile or any other about's does nothing. When closing FF two processes take 60+ seconds to end.

If I go back to him and tell him I need to reinstall Windows he will go absolutely nuts.

What also worries me is that Netflix said that the most recent esr browser version was not supported and that he should update to a later version.

And what is even more troubling is I updated his girlfriends PC at the same time and hers works perfectly. This scares the hell out of me because I then expect responses like "Your sons problem is not a firefox problem".

I cannot use the PDF Viewer on Firefox 91.5.0esr (64-bit). Instead, I get an incessant popup asking what to do with the file. I've tried:

1. Selecting `Firefox` as the program to open the PDF. A new tab opens along with the popup.
2. Selecting `Firefox.exe`. Same deal
3. Modifying Preferences -> Applications -> "Portable Desktop Format ... (app or binary)" to Firefox. It won't let me - I can choose anything else or any other program, but choosing "Firefox" won't stick
4. Opening Firefox in "Troubleshoot Mode" (Help -> Troubleshoot Mode) then attempting all of the above. The setting still doesn't stick.
5. Disabling Hardware Acceleration, as one person cited that.

Every other thread has either cited changing the setting for PDF's to "Open in Firefox" or various names. Fear not, I've tried that, and am still at an impass. Any help beyond that is appreciated :)

Is there even a single website left on this planet left that does not have a deal with google or facebook? I mean im here at firefox support to push my privacy and while i do that im being tracked by google. Ironic right?! What even is the reason "mozilla org - non profit organisation" allowed google to install their trackers here, money? Source: https://pagexray.fouanalytics.com/q/support.mozilla.org

support.mozilla.org static-media-prod-cdn.itsre-sumo.mozilla.net user-media-prod-cdn.itsre-sumo.mozilla.net stats.g.doubleclick.net www.google-analytics.com www.googletagmanager.com location.services.mozilla.com

The last four urls appear to be trackers..

Dont get me wrong. Mozilla Firefox is great browser but some things dont seem well. What is the logic using a "privacy browser" that comes with google as search engine? That is privacy one the left hand and tracking on the right hand. Ofcourse it's very easy to change the search engine and you mozilla does this because of money, i get it... but still you get my point? Basically... google is tracking when, where, and whoever they can to collect, analyse and sell data of individual human beings. And basically... Mozilla takes that bloody money from google to create a privacy seach engine, ironic right?! Anyone got any toughts on this?

And honestly, while i have been using Firefox for years, i feel that firefox has changed alot and i am not sure if i can trust mozilla anymore. There are multiple reasons for that. 1 - The partnership with google (ok i get it, its the money) 2 - Telemetry active by default... 3 - Pushing pocket and sync... 4 - New cringe modern style that looks similar to bigtech like google or instagram. I man look at the firefox logo, what the hell happened? This doesn't even look like firefox anymore... Honestly! Look at it! The old Fox was amazing, now it just looks like garbage, and after all this is not just my opinion but it is the very truth.

Take a look at this: https://reports.exodus-privacy.eu.org/en/reports/org.mozilla.firefox/latest/

                               https://reports.exodus-privacy.eu.org/en/reports/com.brave.browser/latest/

This i firefox VS brave in terms of privacy. brave appears to have zero trackers while firefox has 3... Those are only the mobile app/apk versions, i dont know if that also goes for the desktop installer, do you? If firefox desktop also has those trackers i would like to know how to block them.

When I open my Firefox browser I appear to get a new page which, as well as displaying recently visited sites also shows some social media symbols(Facebook etc) The appear about half way down and I neither like them or want them. How do I get rid of them and revert to the correct Firefox page please? See uploaded image

We are seeing sec_error_bad_der error when trying to open a link with service certificate generated with x509.SHA256WithRSA signature algorithm. My question is, does FF support SHA256WithRSA?