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Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (read more)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Asked by ardy01 4 months ago

Answered by cor-el 4 months ago

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Bookmark recovery after a new windows install

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still o… (read more)

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

Asked by januskrug 1 year ago

Answered by cor-el 1 year ago

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System crash when playing amazon video with Firefox

Hello ;-) If i try to watch amazon prime video, Firefox crashes the whole system (no further action possible). Taskmanager does nothing, CPU is on 100%. Badly there… (read more)

Hello ;-)

If i try to watch amazon prime video, Firefox crashes the whole system (no further action possible). Taskmanager does nothing, CPU is on 100%. Badly there is no crash report or Firefox log - maybe because the whole system is freezing completely. Widevine has been loaded correctly.

I tried Opera and there is no problem. I tried also 4 several PCs - always the same. Firefox crashes the whole system, Opera is working without problems. I didn´t try Edge or Chrome - i didn´t want to "rubbish" my system ;-)

Sure, i could use Opera, but ... my favorite is Firefox for all the years ;-) The failure appears with version 1.11 - earlier versions had no problem. I´ve only installed privacy badger and no other plugin or extension. Also DRM and widevine is activated. Reinstalling (after registry and install cleanup) didn´t solve the problem. And, yes, i have all recent updates on Windows 10, graphic card driver and Firefox.

The support of Amazon: "no idea" ;-(

Any suggestions ? ;-)

Best regards

Asked by syncopic 1 year ago

Answered by syncopic 1 year ago

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Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (read more)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Asked by bilbobagins22 1 year ago

Answered by bilbobagins22 1 year ago

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my addons are gone after syncing

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons … (read more)

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons or so installed and then it got stuck) so i closed my laptop and forgot about it 4. i opened firefox on my PC and the account synced 5. the addon bar flashed and all the addons except for 3 are now deleted (they are NOT disabled, they are completely gone from the addons page)

I don't remember the name of every addon i had installed but I need them back.

Asked by hypnosnyx2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Need help regarding browser crash

I am having an issue in browser like most of the times when try to open sites even sometimes my own cavity back irons site the browser giving error "wait or close page" l… (read more)

I am having an issue in browser like most of the times when try to open sites even sometimes my own cavity back irons site the browser giving error "wait or close page" like this & sometimes browser crash suddenly and reopen. Why it's happens? kindly let me know the solution. Thanks.

Asked by bc200400662 8 months ago

Answered by Paul 8 months ago

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Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (read more)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Asked by Venoltar 1 year ago

Answered by cor-el 1 year ago

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URL Shortcuts

Hi I have been a user of Firefox for many a year, and this is the first tme I've come across an intrusive problem. Since updating to the latest version, I find I can no l… (read more)

Hi I have been a user of Firefox for many a year, and this is the first tme I've come across an intrusive problem. Since updating to the latest version, I find I can no longer change the icon on a URL shortcut. I had quite a few of them, which helped distinguish (obviously) what I might want to select. That was then. Now, I have a load of indistinguishable Fireox logos which make finding the shortcut I want imossible. On going to change the icons, I find the Website Document tab in properties is no longer there .. while I have Firfox installed. Remove Firefox and the capability magically returns. I have re-installed Firefox in case of corruption, with no change. Before I remove Firefox permanently (which I'd be loathe to do), does anyone know the cause ... or solution or workaround?

Asked by JayDee 2 years ago

Answered by JayDee 2 years ago

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Cosmolex.com goes to WP Engine and does not allow me to open the website.

The site you were looking for couldn't be found. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. If you just… (read more)

The site you were looking for couldn't be found. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. If you just signed up, we're still likely creating your account. Did you add this domain to your install? Did you point DNS to the correct IP address or CNAME? If you've completed the steps above, or need more help, please contact us and we can help get your site up and running in no time.

Asked by dwysni 10 months ago

Answered by dwysni 10 months ago

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Saving files instead of opening and saving in TEMP folder!

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my down… (read more)

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my download folder instead of saving in the temp folder.

I changed this setting to allows ask. Still the files are getting saved in the download folder after opening.

Please assist me to resolve this issue. Thanks.

Asked by senanindya21 2 years ago

Answered by Dropa 2 years ago

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Most websites return "Server Not Found" but reloading the page fixes it.

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error mes… (read more)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 1 year ago

Answered by cor-el 1 year ago

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Bookmark synced tabs without opening them?

Hi Trying to make sync work the way I want. Initial question: I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the … (read more)

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Asked by tilsig-firefox 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Extensions not displaying on toolbar or in customizations

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (y… (read more)

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (yeah profile mgr didn't work either). I finally got it to reinstall and ran sync but had to also reinstall my extensions/addons. The extensions appear to be working, but the are not displaying in either the toolbar area or in customizations.

I have tried searching all over and different solutions but thus far nothing has worked. That includes right clicking on the extension and selecting to add it to the toolbar.

I repeat, the extensions appear to be working though I cannot call some of them up (EverNote for example), and I need Lastpass on the toolbar for password generation and to access the vault.

Extensions ARE displaying in Chrome browser.eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Attached is image of customization scree that also shows toolbar area. No addons anywhere.

Asked by librewolf 1 year ago

Answered by cor-el 1 year ago

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Open previous windows and tabs - not working

In short, "Open previous windows and tabs" is no longer working. I'm using version 111.0 (64-bit). I have done the following: 1. Troubleshooting mode 2. Removed or disab… (read more)

In short, "Open previous windows and tabs" is no longer working. I'm using version 111.0 (64-bit).

I have done the following: 1. Troubleshooting mode 2. Removed or disabled all my extensions 3. Refresh Firefox - twice! 4. Disconnect sync across my two laptops

Still, nothing is fixing the issue. My previous windows and tabs are not being restored.

Help, please!

Asked by sailorm93 1 year ago

Answered by jonzn4SUSE 1 year ago

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Disable New High-Contrast Tab Outline

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected th… (read more)

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected theme has not changed, and the same goes for all of my extensions. I could not find this change in the 122.0b Release Notes.

If this behavior is intentional, is there any option to return to the previous behavior (including in about:config)?

Asked by Shabcarb 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Can't import passwords from csv file

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens ,… (read more)

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens , any ideas ?

Asked by Aiakos 1 year ago

Answered by Aiakos 1 year ago

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Unable to login to my bank when using Firefox New Private Window

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser u… (read more)

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser using its private window I have no problem, no delay, in logging in. It has occurred to me that Edge is deliberately blocking or somehow delaying my login attempt with Firefox. Could this be?

Asked by frawhi24 8 months ago

Answered by frawhi24 8 months ago

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Unitron hearingaids play Windows sounds but not firefox video. Works ok in Chrome.

After searching and only finding old outdated post of other subjects. This is unique to hearing aids Bluetooth connection. I can hear from my hearing aids the sound made… (read more)

After searching and only finding old outdated post of other subjects. This is unique to hearing aids Bluetooth connection. I can hear from my hearing aids the sound made by windows but even with the sound setting pointing to the hearing aids no sound from a Firefox video. Must be the player problem. I don't know. Does the player need to be upgraded?

Asked by Simson FireFox 1 year ago

Answered by Simson FireFox 1 year ago

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Opening several links quickly in new tabs causes significant browser-wide lag and CPU usage spike

Profile: https://share.firefox.dev/490blHh Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking li… (read more)

Profile: https://share.firefox.dev/490blHh

Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking links on a forum, for example) my Firefox instance grinds to a halt and starts consuming most of my CPU (Ryzen 5 3600).

I've tried turning off Firefox's various protections. I tried troubleshooting (formerly "safe") mode, and the problem isn't as bad but is still present as far as I can tell. The only extension I can think that would be making it worse is Tree Style Tab, but I don't know enough about interpreting Firefox profiles to verify.

The only reason I consider this odd is because doing the same thing in Chrome doesn't have this issue on this same device. If I open many tabs quickly, Chrome itself is still responsive. Those newly opened tabs may take a while to load and become interactive, but it doesn't affect the rest of the application. I pay my ISP for gigabit DSL, and as far as I can tell that is roughly what I get. In my case, Firefox doesn't behave this way.

Asked by Nezteb 6 months ago

Answered by Nezteb 5 months ago