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transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (read more)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Asked by arejfour 1 year ago

Answered by jonzn4SUSE 1 year ago

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transferring emails to new account

Hi I am looking to change my website and email host but don't want to loose my emails. I have been recommended Thunderbird to help with this but I am unsure how it can … (read more)

Hi

I am looking to change my website and email host but don't want to loose my emails. I have been recommended Thunderbird to help with this but I am unsure how it can help and how to do it. I think Thunderbird saves the email content is that right? rather than letting me transfer it to another email host? I have no knowledge with how to make this happen so would be grateful if someone could advise me what to do?

Many thanks Emma

Asked by emmajross 1 year ago

Answered by Stans 1 year ago

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Transferring Firefox information (Bookmarks etc) to a new laptop with windows 11

I am not good with computer knowledge. I got a gift of new laptop with Windows 11. How can I transfer all the bookmarks etc to new laptop? I am not able to see the step… (read more)

I am not good with computer knowledge. I got a gift of new laptop with Windows 11. How can I transfer all the bookmarks etc to new laptop? I am not able to see the steps mentioned by searching on Google

Asked by kariprasad 1 year ago

Answered by jonzn4SUSE 1 year ago

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thunderbird setup stuck checking password

I can't setup my email account on a new machine. I have Windows 11 pro I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and… (read more)

I can't setup my email account on a new machine. I have Windows 11 pro

I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password.

If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

Asked by Swaasje 11 months ago

Answered by david 11 months ago

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Accounts and emails not showing up after migrating to another computer.

Trying to copy Thunderbird data between two Windows 7 computers (Thunderbird 91.4.1). Copied the ...Roaming/Thunderbird folder to a USB drive, then to the ...Roaming/Thun… (read more)

Trying to copy Thunderbird data between two Windows 7 computers (Thunderbird 91.4.1). Copied the ...Roaming/Thunderbird folder to a USB drive, then to the ...Roaming/Thunderbird folder on the computer I just installed Thunderbird on, and every time I open it, I do not see any of my emails. I just see a screen prompting me to enter my email address (see attached). I've deleted and copied the /Thunderbird folder several times, but did not reinstall TB. What am I doing wrong?

Asked by pad15 1 year ago

Answered by pad15 1 year ago

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Can't add email account to Thunderbird, loops on verification

Set up thunderbird on windows 10 with 1 email account. Everything was working, until it wasn't. Reinstalled thunderbird but when I go to add my mail account, I enter the … (read more)

Set up thunderbird on windows 10 with 1 email account. Everything was working, until it wasn't. Reinstalled thunderbird but when I go to add my mail account, I enter the info and on the gmail pop up, I enter my email, hit "next" and it asks me to enter my email address again.

I have tried to configure manually with no success.

I have confirmed my javascript is enabled in the config editor, I have added Thunderbird as an exclusion on both Windows Firewall and Windows Security, I have turned on third party access under settings for the gmail account, and I still cannot add the email account to Thunderbird.

I don't know how to add my email account, this is very frustrating. Any help would be greatly appreciated.

Asked by bigpayne5 1 year ago

Answered by bigpayne5 1 year ago

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Thunderbird Won't Download Older Emails

Thunderbird 92.1.0 MacOS 10.13.6 Gmail via POP3 The problem is pretty straightforward. Thunderbird downloaded (almost) everything fine and retrieves new mail as expected… (read more)

Thunderbird 92.1.0 MacOS 10.13.6 Gmail via POP3

The problem is pretty straightforward. Thunderbird downloaded (almost) everything fine and retrieves new mail as expected. It won't download anything before 7/5/2009 while Gmail has messages going back to 2004. How can I make Thunderbird download those older messages?

Asked by ContributerTools 1 year ago

Answered by Matt 1 year ago

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Bigpond.com

Hello, Can anyone please tell me the POP and Server Settings for Bigpond.com in Australia? I can't receive or send at the moment. Regards, R … (read more)

Hello, Can anyone please tell me the POP and Server Settings for Bigpond.com in Australia? I can't receive or send at the moment. Regards, R

Asked by rstec 1 year ago

Answered by sfhowes 1 year ago

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 10 months ago

Answered by Mandelbrot1 10 months ago

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Installing Firefox having ESR already installed

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? … (read more)

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? Or must I do a clean install of Firefox after getting rid of ESR? If this is the case, what must I do to keep my profile, bookmarks, etc?

Asked by nogueira46 1 year ago

Answered by AliceWyman 1 year ago

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custom Add-Ons

I created my own Add-On, and set checkmarks for "Desktop" and "Mobile" add-on. I am able to install it on FF on Android - Smartphone version 94.1.2 (Galaxy S8). I am UNA… (read more)

I created my own Add-On, and set checkmarks for "Desktop" and "Mobile" add-on. I am able to install it on FF on Android - Smartphone version 94.1.2 (Galaxy S8). I am UNABLE to install it on FF on Android - Tablet version 94.1.2 (Huawei Mediapad).

How can I install my Add-On "FROM FILE" (.xpi) on my Tablet? Thanks for your help to get this done.

Asked by chRIS 1 year ago

Answered by chRIS 1 year ago

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size of firefox app for android over 1 gb?!?

When i pull up google play to look at my list of apps firefox for android is aat rop of list showing its over 1GB in size?!? Why is that and should i uninstallit? (Its … (read more)

When i pull up google play to look at my list of apps firefox for android is aat rop of list showing its over 1GB in size?!? Why is that and should i uninstallit? (Its also showing beta version which i dont remember choosing as i dont like beta apps: here is screenshot

Asked by scottatl999 1 year ago

Answered by Paul 1 year ago

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MD5 checksum file download

Hi folks, In the process of migrating over to Linux but before I do need to check out mail clients. Unfortunately I cannot seem to find the MD5 checksum or other hashes … (read more)

Hi folks,

In the process of migrating over to Linux but before I do need to check out mail clients. Unfortunately I cannot seem to find the MD5 checksum or other hashes associated with the latest download, are they available or discontinued.

As a side note to alternative platforms such as Linux and apps, please make it easier to download and use the software without jumping through hoops each time, thank you.

Asked by JustOne 1 year ago

Answered by christ1 1 year ago

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Restore bookmarks and other data from hard drive out of dead computer

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks a… (read more)

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks and other saved data to the new computer.

I am running Ubuntu 20.04, the old computer was on Ubuntu 18.04.

Can these things be restored, and if so what do I need to do?

Asked by gwilson3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox download does not complete

Have new HP AIO. Came with Chrome. First thing I did was delete Chrome. Went to Firefox. I love Firefox. Attempted to download. Blue status bar never completes. Chec… (read more)

Have new HP AIO. Came with Chrome. First thing I did was delete Chrome. Went to Firefox. I love Firefox. Attempted to download. Blue status bar never completes. Checked in MS settings to allow all apps. Firefox button opens an empty browser window. Nothing works here. Thank You/Mike Owens

Asked by mikeowens125 2 years ago

Answered by FredMcD 2 years ago

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Cannot pair from android app

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair … (read more)

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Samsung s20 fe OS: Android 12 Browser version: The latest on both PC and Mobile

Asked by garym3 1 year ago

Answered by Paul 1 year ago