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Profile Made With 32-bit Thunderbird On A Detachable Hard Drive Is Not Directly Useable On 64-bit Versions

I keep my profile on a detachable USD hard drive so I can use Thunderbird on my laptop when I travel just as I do on my desktop. Thunderbird on both of these computers is… (read more)

I keep my profile on a detachable USD hard drive so I can use Thunderbird on my laptop when I travel just as I do on my desktop. Thunderbird on both of these computers is the 32-bit version and kept up to date (version 115.6.1). I know how to point Thunderbird to use the profile on the USB drive via the profiles.ini configuration. Recently, I bought a new desktop computer and downloaded Thunderbird from the download web page. UNBEKNOWNST TO ME it downloaded the 64-bit version without giving me a notice or a choice. I edited the profile.ini file to point to the profile on the USB drive and it did not work well. The calendars were disabled, no mail folders appeared and no email accounts appeared. My contacts were OK. So, I shut down the new desktop and I put the USB drive in my old desktop, ran the 32-bit Thunderbird and it now looked as dysfunctional as it did on 64-bit Thunderbird. Ooof. Dead in the water.

Fortunately I had a 2-month old backup and restored that profile after renaming the damaged profile folder on the USB hard drive. I then copied over the mail folders from the damaged folder to the restored profile folder so I would have all the latest mail. I also copied over any files in the main folder of the damaged profile that had not been changed by the 64-bit program on the new desktop computer. Fortunately, when I ran 32-bit Thunderbird, all my email from the last 2 months was there. Some recent calendar entries were missing and I had to redo the POP protocol for one of my 5 email accounts I manage with Thunderbird as I did a couple weeks ago. Yay! I immediately backed up the USB hard drive.

So, any clue why this happened? I am planning to make a test on the new desktop. I uninstalled the 64-bit version and installed the 32-bit version. I am going to restore the 32-bit profile folder from the backup to a USB stick with just the profile folder to see if it works as it does on my old desktop and laptop by just editing profile.ini (and installs.ini) as it is on those two systems.

Asked by Raymond Pilch 5 months ago

Answered by Raymond Pilch 5 months ago

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revert thunderbird back to 91. After installing 102, category manager doesn't work anymore

How can I revert Thunderbird back to version 91. After installing 102, contact manager doesn't work anymore. I use this feature a lot for group emailing. I can't work wit… (read more)

How can I revert Thunderbird back to version 91. After installing 102, contact manager doesn't work anymore. I use this feature a lot for group emailing. I can't work without it.

Asked by jdevlin 1 year ago

Answered by jan.zaunbrecher 1 year ago

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Account setup for Verizon.net email

I have an existing Verizon email account (which is accessed through AOL mail) and I'm trying to setup this account on Thunderbird, which I just downloaded on my new compu… (read more)

I have an existing Verizon email account (which is accessed through AOL mail) and I'm trying to setup this account on Thunderbird, which I just downloaded on my new computer.

When I am prompted to setup the account, I enter my name, email address, and password. So far so good. It then says it found the correct configuration in Mozilla ISP database. I look at the configuration and everything looks (incoming and outgoing servers, username, etc.

However, when I click DONE and it starts the process of checking my password, it comes back with the attached error message.

Any ideas?

Asked by mjagodzinski2 1 year ago

Answered by david 1 year ago

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Restoring 2 profiles with emails from Mozbackup

My old Windows 7 PC laptop died. I used Thunderbird with a personal profile gmail address I will call Profile 1, and another email address I created from my online websit… (read more)

My old Windows 7 PC laptop died. I used Thunderbird with a personal profile gmail address I will call Profile 1, and another email address I created from my online website that no longer exists, and I will call it Profile 2. I'm now running Windows 11 on a new PC. I downloaded a new Thunderbird program on the new PC. I attached the old Win 7 hard drive to the new PC and used Mozbackup to restore my old profile using my previous .pcv file backup. Profile 1 restored, but with emails only back to 2017. Profile 2 was not restored at all. Please help. Thank you.

Asked by atldetective 1 year ago

Answered by atldetective 1 year ago

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Account now set up but password not working, despite checking the e-mail settings and using the two aliases I have for that e-mail

Hi I have deleted, uninstalled and re-set up Thunderbird, following my earlier question of Password checking for 10 hours. I removed the password and the account set up… (read more)

Hi

I have deleted, uninstalled and re-set up Thunderbird, following my earlier question of Password checking for 10 hours. I removed the password and the account set up. When I type in the password it does not work although it works through my browser window with that password.

Can anyone help please?

Chris

Asked by chrisdaykin 1 year ago

Answered by david 1 year ago

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TB gui completely broken

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim o… (read more)

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim of those errors.

Win 11 x64.

When I launch TB I get the icon on the taskbar but no main screen. If I hover over the icon I see a small box with the TB logo top left where you’d expect it, and Home next to it. Clicking it has no effect. TB appears to be functioning because new emails are being filtered according to the Rules, as witnessed on my phone.

I tried reinstalling 115.11.1 with no change. So obviously somethings fubar with my profile. What is the best way to proceed? Obviously I’d like to avoid having to set up all my email accounts plus the associated rules etc if it’s possible. I use IMAP if it’s relevant.

Thanks in advance, Tony

Asked by tonyjover 2 weeks ago

Answered by sfhowes 2 weeks ago

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Will a candidate (105.1b) update to 105.2b, or will I have to install the official release of 105.2b?

I noticed a glitch with the way my mouse was working in FF, but on Nightly 105 it was fine, so I installed the candidate for 105.1b into my FDE installation folder. Now w… (read more)

I noticed a glitch with the way my mouse was working in FF, but on Nightly 105 it was fine, so I installed the candidate for 105.1b into my FDE installation folder. Now will this candidate update to the next version of beta automatically, or will I have to install 105.2b myself?

Asked by prr 1 year ago

Answered by cor-el 1 year ago

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video YouTube

The download is that I am always movies on the transfer to a good comedy and show us movies because of the news , e-mailed, browser Firefox Android.install and migrate e… (read more)

The download is that I am always movies on the transfer to a good comedy and show us movies because of the news , e-mailed, browser Firefox Android.install and migrate etc

Asked by dazzlesamuel485 1 year ago

Answered by dazzlesamuel485 1 year ago

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New install, Windows 11 - can't add email account if not an administrator

Just got a new Windows 11 Home laptop. My account is an Administrator and my wife is a normal user. I downloaded and installed Thunderbird, and can add email accounts wi… (read more)

Just got a new Windows 11 Home laptop. My account is an Administrator and my wife is a normal user. I downloaded and installed Thunderbird, and can add email accounts without a problem.

If my wife logs in and runs Thunderbird, when she tries to add an account, an error is shown - something like "Error creating account". The credentials are correct, and the same happens whether I try STARTTLS or SSL/TLS.

As a temporary measure, I made my wife an Administrator - after this she can add email accounts. If I make her a normal user again, as far as I can tell, she can still access the email accounts created above. This doesn't seem a great solution, though, as she may need to add other accounts in future and I'm worried there may be other subtle issues that I haven't spotted yet.

Has anyone else seen similar issues? Is there a way I could uninstall Thunderbird and reinstall with different settings, so we don't see this issue?

Cheers.

Asked by gcogger 1 year ago

Answered by Matt 1 year ago

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Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (read more)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Asked by RHVF1 1 year ago

Answered by Paul 1 year ago

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Upgrade to 102.2.2 broke Thunderbird

The automatic update to 102.2.2 happened on the last reboot. When it opened, Thunderbird shows me a screen with an octopus that says "Set Up Your Existing Email Address… (read more)

The automatic update to 102.2.2 happened on the last reboot.

When it opened, Thunderbird shows me a screen with an octopus that says "Set Up Your Existing Email Address". All my information is gone or appears to be gone.

Under Help-troubleshooting-about profiles, it shows the correct profile folder. When I open the folder, all the stuff looks like it is there.

I made a new profile and copied all the stuff over, but that didn't work. What else can I do?

Asked by kirk2892 1 year ago

Answered by kirk2892 1 year ago

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No primary email address field option showing when I try to import from Outlook 16 .csv file

When I try and import my contacts from Outlook 2016 via a .csv, Thunderbird does not show an option for primary email. The result is that it imports all the info EXCEPT t… (read more)

When I try and import my contacts from Outlook 2016 via a .csv, Thunderbird does not show an option for primary email. The result is that it imports all the info EXCEPT the primary email.

What am I missing here (except, of course, I'm missing the option for importing the primary email!).

Thank you.

Asked by NJTH Desktop & office laptop 1 year ago

Answered by NJTH Desktop & office laptop 1 year ago

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How to preserve mailing lists?

Mailing lists are extremely helpful. I have set up almost a dozen lists. But then I bought a new computer and I want to migrate all my Thunderbird settings, including … (read more)

Mailing lists are extremely helpful. I have set up almost a dozen lists. But then I bought a new computer and I want to migrate all my Thunderbird settings, including the mailing lists, to my new computer.

Why is that not possible? If I export my complete Personal Address Book, shouldn't that automatically include all my mailing lists?

Why encourage people to set up mailing lists if there is no way to preserve them? I have backed up each mailing list separately. But, if I import them into my Personal Address book, they simply create duplicates of contact that are already in my PAB.

I can only import those separate mailing lists into other address books, but then when I compose a new email, I cannot select all the contacts in those separate address books. So, what's the use of having separate address books when they seem to be totally unusable?

The old Outlook Express was the only email program that could easily back up all the contact lists (called Groups in IE) and just as easily import them into another computer, completely preserving all the mailing lists. Microsoft had a perfect email program, but then they discarded it and replaced it with ever poorer products that gradually stripped away all the useful features. In the latest Microsoft Mail program you can't even set up a mailing list. Useless.

If Outlook Express could preserve mailing lists, why can't other email clients do it too?

And what is the point in Thunderbird to allow me to only import my old mailing lists into a new address book that is then completely useless, or import them into the main Personal Address book, where they just create duplicate contacts? It seems Thunderbird offers us these useless features, while completely ignoring the most important issue: HOW TO PRESERVE MAILING LISTS?

Some of my mailing lists contain over 100 contacts. It is extremely time-consuming to recreate these lists manually, one record at a time.

Fixing this should be the highest priority. Or is there some workaround for now? Is there any way to preserve mailing lists?

Asked by Emilio2000 5 months ago

Answered by Matt 5 months ago

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Importing Outlook File To Thunderbird Fails

I'm trying to import my .pst file from Outlook 2007 into Thunderbird v102.3.1 following the procedure outlined in the help area but it fails with "No profile found" - see… (read more)

I'm trying to import my .pst file from Outlook 2007 into Thunderbird v102.3.1 following the procedure outlined in the help area but it fails with "No profile found" - see attached screenshot. I suspect that Thunderbird is expecting to find the .pst file in a location different to where it's stored. Where is it expecting to find it?

Or if that's not the reason any suggestion to fix the problem would be appreciated.

Asked by AndyL2 1 year ago

Answered by Matt 1 year ago

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Did I lose all of my email and preferences?

Purchased a new laptop to replace an aging desktop. Pulled harddrive out of desktop, attached as an external drive (F:) to the laptop. Mistakenly (apparently) thought I c… (read more)

Purchased a new laptop to replace an aging desktop. Pulled harddrive out of desktop, attached as an external drive (F:) to the laptop. Mistakenly (apparently) thought I could just run TB from there. Went to F:, tried opening TB. It popped up the Create Account box. Closed that. Opened TB on the laptop (C:). Created account there. It downloaded new email, but I had no old email. So I tried moving the profile from F: to C:. Profile name is now there, but I still have none of my old info. No old mail, folders, etc.

Am I screwed here? Did just opening TB on the F: drive overwrite my original profile?
Any help will be greatly appreciated!
DaveZ.

Asked by dzmyth 1 year ago

Answered by david 1 year ago

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Trying to migrate a saved profile back into Thunderbird.

I have reloaded Windows 10 into my Lenovo T510 as a result of changing the hard drive. I had saved my Thunderbird profile. I completed this last Friday. Thunderbird will … (read more)

I have reloaded Windows 10 into my Lenovo T510 as a result of changing the hard drive. I had saved my Thunderbird profile. I completed this last Friday. Thunderbird will not allow me to download its software as my machine is now not compatible which I am struggling with as I was using Thunderbird all last week (See attachment). As a sneeky fix....I took a older version from my wife's machine loaded that...all good. I assumed in time it would update after I had loaded my profile. When I try and change my default profile to the migrated one in the software I see the message attached. I seem to be caught in a vicious circle as my Lap top is nolonger compatible with the Thunderbaird software available for download, though I have only changed the harddrive. If I use an older version of Thunderbird which is working fine on my wife's Lenovo T510 (identical machines) I have a compatibility with the profile I want to use. I also attach my lap top operating system and architecture(?) Can anyone help? In normal circumstances I would just start again but the profile has some very important emails relating to a personal legal case I am fighting (and winning) and I need access to them.

Asked by jeremyjcole202 10 months ago

Answered by christ1 10 months ago

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Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (read more)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago