All Products Support Forum

On a Mac, OS 11.7.7. When I have right-clicked with my Apple mouse on an link in a website page, I've been shown the option "Open page in a new tab". That option has just disappeared on me, unless I simultaneously press the Control key. What can I do to restore that function (without simultaneously pressing Control)? Even if you cannot answer my question, it would be helpful to know whether the problem is in a Firefox setting or an IOS setting.

I'll be most grateful for your help. Thank you

I am confused: why can I add articles on iOS to a Reading list which I cannot read on Dekstop since there's no Reading list only Pocket. Or am I missing something?

See screenshot attached (in Dutch).

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

The onscreen Keyboard lags on both an iPhone and an iPad. I tried restarting the app and the devices and tried reset the keyboard dictionary. The issue persisted. The Keyboard doesn’t lag anywhere else.

Is this a known issue?

I built a Wordpress website. It worked but I had a problem transferring my domain from Google to Wordpress. I did that yesterday wit the help of someone at Google. This morning, I received confirmation that my domain is active. When I went to view the site, I got this: Warning: Potential Security Risk Ahead. Firefox detected a potential security threat and did not continue to pattimwalsh.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

I have just installed the Window Titler add-on for labelling Firefox windows.

As soon as I did and as soon as I completed the step in the customise page to add Titles to windows (tick bottom left box), I have lost the functionality to select any of the overall standard Firefox Menu options across the top: everything from Firefox to Help are visible as per normal, but I can only actually click on 'Firefox' to make it do anything. File, Edit, View, History, Bookmarks, Tools, Window and Help are all there still but are unclickable - nothing happens on any of them.

I can click the hamburger menu on a window toolbar and select menu options there. But the overall one is as above. How can I get it working?

Since the last update (123.4) I have this behavior in both iPadOS and iOS: when there's a link that opens in a new tab, most of the time the new tab will open an about:blank page instead of the actual link.

I noticed this happens as I use the browser more: if I force close it and reopen it, the links will usually load OK for the first 1-4 sites, but after a period (or loading a "heavy" site la Facebook) I can reproduce the error 90% of the time.

Happens on iPad Air 3 and iPhone 13 mini.

Here's a screen recording of this behavior: https://share.icloud.com/photos/0289O_mRO-taFjm4tcOH3bAtQ

In either standard Firefox, when I watch Youtube videos, roughly 1% of battery charge is used per minute of viewing, i.e. if I watch 20 minutes of a video, my charge has gone down 20%. Is there something I can do to fix this besides getting rid of Firefox?

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Hi,

I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how to remove it?

Please refer the screenshot, appreciate any and all the help to understand and remove this adclick.

Best Regards Barrie

My Firefox Focus browser icon has disappeared from my Home Screen. It is still listed as my default browser in Settings but I can’t access it except through Siri which brings it up as an app. I’ve tried rebooting the phone but it doesn’t show up. Can anyone please help me with this issue?