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メールを開いた時のトラブル

サンダーバードのメールを開いた時に”サーバーimap.gmail.comへの接続時の認証に失敗しました。”という吹き出しの表示がでてきてその時は消しても次に開いた時に又同じ吹き出しが出てきます。Gmailメールは普通に使えているのでこの吹き出しが出てこないようにしたいのですがどうしたらよいでしょうか?

Asked by 417-otakeda 18 hours ago

Answered by sfhowes 7 hours ago

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Firefox browser works intermittantly

Hi, I have used Firefox on my desktop pc using Windows o/s many years with minimal problem. Last few weeks Firefox operating strangely. Starts off fine then after opening… (read more)

Hi, I have used Firefox on my desktop pc using Windows o/s many years with minimal problem. Last few weeks Firefox operating strangely. Starts off fine then after opening a few tabs will not open others. Seems to be searching for new url but no show. When I close it down to re-open fresh a pop-up box appears with option 'close firefox'. Only when selected will firefox re-open. That then works fine for a few tabs then will not open after that. I have tried Refresh, Restart without add-ins, Safe mode. None have removed the problem. I have thought about Uninstall then reinstall a 'clean' firefox, but worried about losing all my data. The problem seems to have started a few weeks back after a Windows 10 update but I am not sure about that. Any help gratefully received. Thanks.

Asked by clive7 2 weeks ago

Answered by FredMcD 2 weeks ago

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Tabs Close and E-mails Have been Wiped Out

These are the issues which I have: - I close Thunderbird with many tabs open. When I reopen Thunderbird all the tabs are closed except for the Inbox. Previously the tabs … (read more)

These are the issues which I have:

- I close Thunderbird with many tabs open. When I reopen Thunderbird all the tabs are closed except for the Inbox. Previously the tabs remained open but since recently that is not the case.

- In my Inbox all e-mails from before 16-Nov-2020 are blank I can see the Subject, who they are from and their date and time. But when I highlight them they appear to be from the last legible sender, the title is shown from the last legible sender and their contents are blank. How can I restore them?

Not long ago I installed Malwarebytes. Since I had these problems I uninstalled this application. Yet the problems have not been resolved. What can I do about them? Thank you.

Asked by genie 3 days ago

Answered by sfhowes 3 days ago

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Private search crashes and then all tabs gone

Like the title says but first some context Since the horrible android browser REDESIGN this has happened, never before, im using the latest version and this has happened … (read more)

Like the title says but first some context Since the horrible android browser REDESIGN this has happened, never before, im using the latest version and this has happened with every update since that unneeded and unwanted NEW firefox came out Before i could have up to 60 tabs in normal navigation, and the same amount in private, watch videos and animations at least ten tabs of those on each browsing section, the worst that could happen eas all private tabs would close and that was on rare cases Now it (closing)tends to happen 3 days or so, no matter how many on normal navigation or even private but the recurring thing is, opening videos sometimes work, but sometimes the entire browser crashes and with each crash all normal tabs dissapear as well and since you removed so many options including about:blank and other abouts that j knea how to use to recover pages, now is simply an entire session GONE and this has happenes 3 entire times already, the first time it happened i lost months of browsing i had prior to the dreaded update, they were gone and since, i try to use even less the browser, but is the only one with addon support(same addons i installed firefox years ago on android and guess what, none of them were active when the redesign installed the first time or worked and still the crash happened, so if none of your technicians can provide anything other than the boiler plate reaponse of " please update to the most recent version" (which both already are, firefox and android system) "disable addons" which they were the first crash, and reinstall(which i did when i tried to migrate to opera before i realized i can't install a good adblocker on their android version), then DO NOT BOTHER on answering(also, even webm format as well as many others seem to crash it JUST FINE)

Asked by felipescado 1 month ago

Answered by Seburo 1 month ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 4 months ago

Answered by cor-el 3 months ago

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Firefox loading is slow for the last few days

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so fa… (read more)

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so far. I also have Opera and Chrome which are running absolutely fine. The program itself starts up fine but just seems to be very slow to load pages.

I am on Windows 10 with latest updates which is run on a separate SSD drive. Everything else runs very quickly like the resource heavy NoxPlayer.

Please let me know what further details I can provide you with.

Thank you in advance!

Asked by vsquad22 2 days ago

Answered by vsquad22 1 day ago

  • Solved

Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (read more)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Asked by bgula 2 weeks ago

Answered by cor-el 1 day ago

  • Solved

Firefox weird behaviour on google websites

Firefox lately has weird connection issues to google related websites (eg. google search, google keep, youtube). 1. Google search takes noticeably slower time. Sometimes … (read more)

Firefox lately has weird connection issues to google related websites (eg. google search, google keep, youtube). 1. Google search takes noticeably slower time. Sometimes it will just hang and need to refresh multiple times. 2. Sometimes, links from google search are not working at the first click/try. 3. Google keep does not load at all, requires multiple refreshes to load it successfully. 4. YouTube is the easiest to replicate the problem. The thumbnails loads significantly slower. I just cant get it load extra content by scrolling down, just keep showing the loading sign.

Tried: 1. clear cache and cookies. 2. restart firefox and PC. 3. restart router. 4. flushed windows dns. 5. no proxy.

FYI, chrome works well so i don't think it is a network issue but a browser specific issue.

Asked by Erik Wang 1 day ago

Answered by Erik Wang 1 day ago

  • Solved

Thunderbird 78.5.0 (32-bit) constant crashing

I just installed the above version of TB on my (vintage) PC with Window 7 Pro OS. TB runs for no more than a minute or two, the screen begins blinking madly and then TB … (read more)

I just installed the above version of TB on my (vintage) PC with Window 7 Pro OS. TB runs for no more than a minute or two, the screen begins blinking madly and then TB crashes. I have *no* idea where to even begin diagnosing the problem. Any and all advice greatly appreciated!

Asked by Queenmab100 3 days ago

Answered by sfhowes 3 days ago

  • Solved

large black boxes or lines are appearing and preventing me from entering text in varous programs’ for ‘Firefox’

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’ These are very large black "boxes" that also cause gmail… (read more)

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’

These are very large black "boxes" that also cause gmail to flick in and out from a large to a small display

Asked by Graeme 2 days ago

Answered by cor-el 2 days ago

  • Solved

Unified folders (Inbox) not displaying emails from all inboxes

Hi I'm running Thunderbird 78.1.1 in Win10 v2004. Today, the Unified Inbox has stopped displaying emails from the inboxes of all accounts. Further, when you click on (Uni… (read more)

Hi I'm running Thunderbird 78.1.1 in Win10 v2004.

Today, the Unified Inbox has stopped displaying emails from the inboxes of all accounts. Further, when you click on (Unified) Inbox, as your mouse hovers over items in the incomplete list, all text disappears. When clicking on an item, it does not show-up in the reading pane.

Yesterday, I did move the location of local folders, but this went smoothly and all emails are visible. Thunderbird was working fine. No updates had been installed overnight, but since the issue occurred, I have updated windows from 1906 (I think) to 2004. But this has not solved the issue.

Reading past posts from 2015, there seems to be a way of deleting folders form the profile folder to force Thunderbird to recreate the unified folders, but the guidelines were out of date.

Can anyone tell me how to fix this?

Asked by oisin.kelly.wild 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Email backgrounds and text colors have inverted

My Thunderbird updated today, and suddenly all of my emails are showing white text on black backgrounds, except for those incoming emails that have their own color scheme… (read more)

My Thunderbird updated today, and suddenly all of my emails are showing white text on black backgrounds, except for those incoming emails that have their own color schemes. In those cases, the text appears pretty dark against the black background. Changing themes doesn't seem to make a difference. Was there something in the update that made this happen? How do I fix it?

Asked by vahost 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Cannot switch between accounts

Since the last update of Thunderbird it has become almost unusable. I have been using Thunderbird without much issue for 14 years+ I have three email accounts and I canno… (read more)

Since the last update of Thunderbird it has become almost unusable. I have been using Thunderbird without much issue for 14 years+ I have three email accounts and I cannot switch between them unless I restart it in safe mode. I have no add-ons or extensions installed.

Version 78.5.0 Build ID 20201116161136

Any help is gratefully received. Thank you

Asked by AMBF 3 days ago

Answered by AMBF 2 days ago

  • Solved

you must log in to this network before you can access the internet

Hi everyone, I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appear… (read more)

Hi everyone,

I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appeared I don't know how (maybe after using my VPN?) and I can't get rid of it. Any idea?

In advance, thanks a lot.

Asked by jean.souviron 1 week ago

Answered by Scribe 1 week ago

  • Solved

Hexadecimal characters in Firefox, NOT in Chrome

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20P… (read more)

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20PM.jpg?dl=0

In Chrome, they're fine: https://www.dropbox.com/s/zj855hxep7mx7rs/Screen%20Shot%202020-11-22%20at%209.30.49%20PM.jpg?dl=0

HUH?? With the Wunderground page open, the "text encoding" under the View menu is grayed out so I can't change the encoding. Suggestions?? THANKS!!!

Asked by RobertL39 3 days ago

Answered by cor-el 3 days ago

  • Solved

can not send mail after update ver78 SOLVED: caused by TLS

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration … (read more)

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to smtp.vcn.com must be corrected I have checked all settings and had the ISP check also and can not get past this error.Any help would be appreciated

Asked by copyjerome 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Thunderbird 78.0 beta 4 - Issues with AT&T Yahoo Mail

It looks like ever since the 78.0 beta 4 upgrade, I CANNOT receive email from my email provider AT&T-Yahoo. I've tried many different configuration changes and nothi… (read more)

It looks like ever since the 78.0 beta 4 upgrade, I CANNOT receive email from my email provider AT&T-Yahoo. I've tried many different configuration changes and nothing has provided a solution. For some reason Thunderbird cannot send the correct password to the servers, to send\receive email messages. Error Message: "Sending of password for user xxx@xxx.xxx did not succeed. Mail server x.x.x responded: Server error - Please try again later."

I have many email accounts configured in Thunderbird for my profile, but the AT&T-Yahoo accounts are the only ones affected. My Google and Hotmail still work just fine.

Has anyone else experienced this issue or can assist. Thank you in advance.

Asked by wendellr 4 months ago

Answered by sfhowes 4 months ago