• Solved

I get a predominantly blank screen when I open Thunderbird

I've been using Thunderbird for years, but today when I started it, I got a predominantly blank screen. I finally uninstalled it, downloaded the latest version, and rein… (read more)

I've been using Thunderbird for years, but today when I started it, I got a predominantly blank screen. I finally uninstalled it, downloaded the latest version, and reinstalled it. I still get a more-or-less blank screen as shown.

If I click File > Get new messages for... it shows the accounts I have set up with Thunderbird, but clicking on "All accounts" or any individual account does nothing.

I had my Profile and my emails stored in folders other than the default ones, so I thought clicking on Tools > Options or Tools > Account settings would allow me to specify those folders, but once again nothing happens when I click the links.

Yet I get popups saying that I've received new mail, but it doesn't show up.

I've tried running Thunderbird in Safe Mode but this doesn't help.

What's wrong and how can I fix it?

Asked by coffent 2 months ago

Answered by coffent 2 months ago

  • Solved

Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 1 day ago

Answered by stevejq 3 hours ago

  • Solved

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 13 hours ago

Answered by K00lman 4 hours ago

  • Solved

cannot send emails

I do recieve emails but cannot send emails. An error occurred while sending mail: The mail server sent an incorrect greeting: smtp687.mel.oss-core.net Off-net-IP Detect… (read more)

I do recieve emails but cannot send emails.

An error occurred while sending mail: The mail server sent an incorrect greeting: smtp687.mel.oss-core.net Off-net-IP Detected. Help Regards rolly

Asked by rollytaddeo2 5 months ago

Answered by Matt 5 months ago

  • Solved

Unable to access some of the pdfs in latest version of firefox in windows10

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed … (read more)

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed correctly" and just blank white page shows up (image included).

I use few extensions which I disabled them completely when I read PDF but still I am unable to access PDF. While same PDFs are easily readable by other browsers like Chrome or Edge.

Please let me know is it a bug or there is some settings to tweak. Thanks in advance.

Asked by Ishan Pandey 4 months ago

Answered by ARMAN KHAN 4 months ago

  • Solved

Thunderbird 78 Dark Mode messes up emails - we need a switch to disable it.

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. … (read more)

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. Changing the Windows settings to display apps in Light mode doesn't help (and make other parts of Windows Light instead of Dark mode).

What I'm trying to find in about:config is a flag to tell Thunderbird to run in Light mode as I can't see many of my emails. I can highlight the body, but that's just a lame workaround.

First image show how the text is unreadable because Thunderbird only changed the background layout, but not the text; Image on the right I highlighted the whole email so I could read the text.

I saw other suggestions that either require meddling with some .css file quite heavily, or installing some add-on that doesn't fix the problem.

We just need a configuration flag to prevent Thunderbird from using the Windows Dark Mode (or more generic, one that doesn't follow the Windows Light or Dark mode on us).

Thank you developers.

Asked by Kaddath 3 months ago

Answered by Toad-Hall 2 months ago

  • Solved

Add Search Engine button

Seems it's gone by now, and was really useful with search engines that use POST (within the request packets, and not the normal GET within URL) How can I see it or enable… (read more)

Seems it's gone by now, and was really useful with search engines that use POST (within the request packets, and not the normal GET within URL) How can I see it or enable it back? If there's a way to...

(And also not related but yeah, how do I access the add-ons store? The button to access it has been removed from the add-ons ui apperantly, and uh, if I access it by the website itself, will it still works? Seems like firefox has been downgrading a lot with those updates, removing the add search engine button, the add-ons store button, etc)

Asked by luckingan 1 week ago

Answered by luckingan 7 hours ago

  • Solved

Opened PDF from site is missing: "File moved or missing"

Hello Everyone, Last Friday (10/16/20) I opened a pdf file from a link that expired at the end of the day. I believe I clicked "open" instead of "save" and was able to vi… (read more)

Hello Everyone,

Last Friday (10/16/20) I opened a pdf file from a link that expired at the end of the day. I believe I clicked "open" instead of "save" and was able to view the pdf from the browser with a URL destination leading to a directory in my computer. No sweat, its on the computer... I figured I can access it later on. Today I look in my temp folder (URL destination) and my downloads, and can't find the file. I go to my firefox Library and see that the file is in the "downloads" section. However, it says that the file is moved or missing, and I don't remember moving or deleting this file...

Any idea what firefox did with this file? Is there any way i can restore it or restore firefox history containing the file data? Appreciate any help. Thank You.

Asked by ilikegamesnstuff 13 hours ago

Answered by jscher2000 9 hours ago

  • Solved

Updating from very old version of Thunderbird on a Mac

I really need some handholding here... I've been using an ancient version of Thunderbird (v 12.0.1) forever. I am wanting to try the newest version for Mac (78, I think).… (read more)

I really need some handholding here... I've been using an ancient version of Thunderbird (v 12.0.1) forever. I am wanting to try the newest version for Mac (78, I think). I have a huge archive of past mail, plus multiple address books. I cannot figure out how to migrate all my old familiar items into the new version. I've tried several times but I just get stumped every time. Can someone walk me through the process of creating a new profile in v.78, then importing, or somehow transferring, all my old mails and contacts into the new version? Thank you!

Asked by bkgondor 3 days ago

Answered by bkgondor 9 hours ago

  • Solved

Add, not overwrite mail folders from Windows image to inbox on another computer. Mail in the image was POP 3.

HI Need to add, not overwrite TB mail folders from Windows 10 image to inbox on new computer. Mail in the image was POP 3. Mail in the new computer is IMAP. Messages we… (read more)

HI

Need to add, not overwrite TB mail folders from Windows 10 image to inbox on new computer. Mail in the image was POP 3. Mail in the new computer is IMAP. Messages were lost when I tried to change POP 3 to IMAP when setting up the new computer. Most of the lost messages should be on the Win 10 image.

Thank you.

garrison@watts.net

Asked by gwatts 4 weeks ago

Answered by gwatts 10 hours ago

  • Solved

TB message list display format

I have a friend who has persisted with Eudora all these years but finally is about to bite the bullet and use TB. She misses the "ruled page" format of inboxes/outboxes t… (read more)

I have a friend who has persisted with Eudora all these years but finally is about to bite the bullet and use TB. She misses the "ruled page" format of inboxes/outboxes that she found helpful in Eudora because of a slight visual impairment. This is nothing more than a horizontal line separating one message entry from the next in a message list.

Is there any way to add this functionality to TB's display format? Add-on? Alternate CSS? TIA for any insight

Asked by dougf1 14 hours ago

Answered by sfhowes 11 hours ago

  • Solved

Problem with getting rid of all the "Cashed Web Content" using the appropriate commands in Preferences Privacy & Security

Despite the fact I have set Firefox in permanent private browsing, I routinely have to use the "Clear Data" command to remove cashed web content. I don't like stuff bein… (read more)

Despite the fact I have set Firefox in permanent private browsing, I routinely have to use the "Clear Data" command to remove cashed web content. I don't like stuff being dumped on my hard drive. Recently I have been unable to remove some of this cached web content, initially 32Kb, but now it is up to 752Kb - could this be malware?! How can I find out what it is and how can I remove it?

Asked by petewilson213 1 week ago

Answered by petewilson213 11 hours ago

  • Solved

Stop sharing address books between accounts

I recently added a Gmail account to my laptop (in addition to my regular Comcast account). After the addition, I noticed the Gmail account has the same address book at t… (read more)

I recently added a Gmail account to my laptop (in addition to my regular Comcast account). After the addition, I noticed the Gmail account has the same address book at the Comcast account. I do NOT want this to be the case. How do I fix this? I want to end up with all my old addresses in the Comcast account and no addresses in the Gmail account (so I can start building a separate Gmail account address book)

Asked by newdayrj 12 hours ago

Answered by sfhowes 12 hours ago

  • Solved

How to deactivate recently visited sites on main (home) page?

How to deactivate saving recently visited sites on main (home) page? Maybe with any option in about:config? Without using any plugins! Как отключить сохранение недавних п… (read more)

How to deactivate saving recently visited sites on main (home) page? Maybe with any option in about:config? Without using any plugins!

Как отключить сохранение недавних посещенных сайтов на главной (домашней) странице Firefox? Возможно есть варианты сделать это через about:config? Без использования сторонних плагинов и расширений!

Asked by m39fz1 17 hours ago

Answered by jscher2000 12 hours ago

  • Solved

Thunderbird

I am using Thunderbird V 78.3.3 (32 Bit) which is up to date on a Windows 7 Ultimate '(64 Bit)' Would this cause any problems. I am scared to upgrade to 64 Bit for fear I… (read more)

I am using Thunderbird V 78.3.3 (32 Bit) which is up to date on a Windows 7 Ultimate '(64 Bit)' Would this cause any problems. I am scared to upgrade to 64 Bit for fear I may lose all my emails.

Asked by brianbydesign 22 hours ago

Answered by Toad-Hall 13 hours ago

  • Solved

Container Tabs - whenever I go to sign in to youtube within a container tab it displays error message "oops"

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've… (read more)

whenever I go to sign in to youtube within a container tab it displays error message "oops". It redirects to the oops page every time (https://www.youtube.com/oops). I've tried disabling all other adds on but this makes no difference. It works fine for all the other google sites I use!

Any ideas on what I should be doing?

Asked by ljnsljndljnslknsljsnb 1 week ago

Answered by cor-el 1 week ago

  • Solved

gogle and yahoo analytics

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics… (read more)

I am getting a note from BitDefender that is is blocking my default browser (Opera) from contacting analytics.yahoo.com. Is there a way in firefox to block all analytics ?

Asked by Manfreddy 13 hours ago

Answered by jscher2000 13 hours ago