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  • Archived

can't refresh-can't rename profile - task mgr does'nt show firefox as open so how do i close it

firefox crashed. can't get back in. tried refresh from another browser but it won't work. tried changing my profile name but it won't work, says firefox is open. it does… (read more)

firefox crashed. can't get back in. tried refresh from another browser but it won't work. tried changing my profile name but it won't work, says firefox is open. it doesn't show in task manager as open. everything I tried won't work because it says firefox is open & has to be closed. if task manager doesn't show it as open HOW DO I CLOSE SOMETHING THAT ISN'T OPEN.

I renamed my profile but it still wont open, because the file is open but I cant find it anywhere as open. all the help option I read assume i'm in the firefox browser. I spent 2 days trying to fix this problem & if I try a new download I will probably lose all my bookmarks & favorites. i'm ready to throw in the towel with firefox.

Asked by kent855 4 years ago

Last reply by cor-el 4 years ago

  • Archived

After download of Windows 10 my Thunderbird has disappeared. What´s gone wrong

Got an offer to download Windows 10. I downloaded according to the instructions but when i started my Thunderbird had disappeared. Have tried to instal the Thunderbird ap… (read more)

Got an offer to download Windows 10. I downloaded according to the instructions but when i started my Thunderbird had disappeared. Have tried to instal the Thunderbird app but i didnt work.

Asked by Hervor 4 years ago

Last reply by Wayne Mery 4 years ago

  • Archived

Firefox stopped working this morning, tried reinstall no luck. chrome and IE both work.

Firefox was working yesterday, however this morning when I went to launch it, it never loaded. Opened up task manager it pops open for a moment then instantly closes I h… (read more)

Firefox was working yesterday, however this morning when I went to launch it, it never loaded. Opened up task manager it pops open for a moment then instantly closes I have tried uninstalling it both by using windows 10 uninstall function and did a reinstall same issue. I have tried uninstalling by manually deleting both folders in program files (normal and x86). reinstall same issue. I cant run Profile Manager because it does the same thing. I went to my firewall settings there are multiple instances of Firefox ,not really sure what to do, two just say "Firefox" (no quotes) the other says Firefox "C:\Program Files\Mozilla Firefox". Any help with this issue would be appreciated.

Asked by plasmaflux 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Tab instantly crashes after Firefox start

I have updated my Flashplayer. After the update everything worked well but after a PC Crash my Firefox are crashing alltime after starting. I start Firefox and I become i… (read more)

I have updated my Flashplayer. After the update everything worked well but after a PC Crash my Firefox are crashing alltime after starting. I start Firefox and I become instantly the message that my tab is crashed. The same in save mode. I have reinstalled Firefox, I have deleted my Flashplayer. I don't get it.

Crash-ID: bp-775ac37a-2b68-47f5-a176-1c5fe2160212

Asked by HawkxX 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

java plugin cause firefox to crash

Java plugin stopped working when he is trying to download a java applet, it is only happening in the version 42 and above. I have tried three solutions and it doesn't wor… (read more)

Java plugin stopped working when he is trying to download a java applet, it is only happening in the version 42 and above. I have tried three solutions and it doesn't working. I also tested if there is something wrong with java itself and there isn't. It is only happening in firefox. How can i fix this?

Asked by Jay.Goos 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

When I double-click on the Firefox Setup 43.0.3.exe installation file in Windows 10, nothing happens. Any solution ?

I downloaded both the Firefox Setup 43.0.3.exe and the Firefox Setup Stub 43.0.3.exe installation files for Firefox on my laptop which runs under Windows 10. When I doubl… (read more)

I downloaded both the Firefox Setup 43.0.3.exe and the Firefox Setup Stub 43.0.3.exe installation files for Firefox on my laptop which runs under Windows 10. When I double-click on either one of these two installation files, nothing happens. Does anyone has a solution for this problem ?

Asked by helios2345 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

What causes Firefox to Hog cpu?

Have recently purchased new computer running windows 10. Firefox is using extreme cpu. 100% most of the time and seldom less than 20%. To use computer have to shutdown… (read more)

Have recently purchased new computer running windows 10. Firefox is using extreme cpu. 100% most of the time and seldom less than 20%. To use computer have to shutdown Firefox. Have just installed Google Chrome and it behaves as you would expect. Seldom over 80% and dropping to nil. So problem is within Firefox. Prefer to use iot but currently unworkable.

Asked by Colf 3 years ago

Last reply by cor-el 3 years ago

  • Archived

since installing javasetup8u111.exe and getting "verified Java Version 8 update 111" I can't get on several web sites. I use "my.yahoo" as home page and can't

since installing javasetup8u111.exe [and getting "verified Java Version 8 update 111"], I can't get on several web sites. I use "my.yahoo" as home page and not getting t… (read more)

since installing javasetup8u111.exe [and getting "verified Java Version 8 update 111"], I can't get on several web sites. I use "my.yahoo" as home page and not getting the "Options" settings that are described in various "help" links. I tried "about:config" to see if javascript is enabled but got lost in the muck! Am I off-track by trying to get to "Options" via my home page? Should I be on something else? HELP!!!

Asked by varkpilot 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

не могу зайти в личный кабинет

Не получается зайти в личный кабинет вот на этом сайте https://esp.gettyimages.com/sign-in?returnUrl=/ ,хотя на других браузерах заходит нормально, а вот Mozilla Firefox… (read more)

Не получается зайти в личный кабинет вот на этом сайте https://esp.gettyimages.com/sign-in?returnUrl=/ ,хотя на других браузерах заходит нормально, а вот Mozilla Firefox не принимает пароль

Asked by shoma81 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Logging in authorization code email

I received an authorization code sent to my email address when I was trying to log into my Firefox thing on my browser ( windows 10 ) I copy pasted the authorization numb… (read more)

I received an authorization code sent to my email address when I was trying to log into my Firefox thing on my browser ( windows 10 ) I copy pasted the authorization number and it did not work, it rejected the authorization number as "wrong authorization info" - I tried again by pressing resend code and i entered the code myself manually one letter/digit at a time ensuring capital letters were capital and making sure it matched exactly what I received in the email as my auth code, it rejected it again and said it was incorrect

i’ve tried this three different times now and every time the auth code is sent to my email immediately but it is rejected when I enter it on the browser after logging in

when I put in my email address/password it allows it and then goes to the authorization page where it asks me to get the authorization code sent to my email and enter it there when I hit send I get the email and as soon as I receive the email I enter the authorization code and it is not accepted I do not understand for the life of me how I am getting a message telling me the authorization code is incorrect when I am 110% positive is accurate

there is no way what Im entering is inaccurate, I even tried copy pasting, and making sure there were no extra spaces before and after the auth code before I pasted it into the webpage please help

Asked by Sam3gs 1 year ago

Last reply by christ1 1 year ago

  • Archived

Ever since my latest windows update, firefox will not load

Ever since my latest windows update, firefox will not load. Also, I tried restoring a previous version but it said I didn't have any. I uninstalled FF and reinstalled it … (read more)

Ever since my latest windows update, firefox will not load. Also, I tried restoring a previous version but it said I didn't have any. I uninstalled FF and reinstalled it but the problem persists.

Asked by YellowDog 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Windows 10 claimed that the recent update attempted to edit settings for my 'default browser' then promptly deleted firefox. "AppData" restored after reinstall.

Upon starting the machine earlier today (9/13/2017) there was an update available at the launch of Firefox. Accepting this update was quickly followed by Windows 10 repo… (read more)

Upon starting the machine earlier today (9/13/2017) there was an update available at the launch of Firefox. Accepting this update was quickly followed by Windows 10 reporting that the update attempted to alter settings for my 'default browser.' Firefox was then immediately and automatically uninstalled and the shortcut on the desktop became a blank page icon linking to the previous installation path...

The AppData folder was not effected and, after downloading Firefox / reinstalling, the browser has completely restored to functionality. But a bit weird...

Asked by zach_ 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox stops working when I log into websites

Firefox did an automatic update yesterday (10/5/17). Since then, when I go to log into a site, the browser stops working. I cleared my cashe and cookies a few days ago an… (read more)

Firefox did an automatic update yesterday (10/5/17). Since then, when I go to log into a site, the browser stops working. I cleared my cashe and cookies a few days ago and was revisiting/logging into sites for the first time since doing so. I tried resetting Firefox, running it in safe mode, and disabling add-ons with no improvement. I am running Windows 10. I am also legally blind and running JAWS Version 16.0.4474. At a loss of what else I can do. Thanks.

Asked by mdesantis924 2 years ago

Last reply by FredMcD 2 years ago