All Products Support Forum

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. Any help gratefully appreciated.

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

I want to set a timeout for the master password. It's clearly a security threat to leave passwords unencrypted. It bothers me more than being prompted for the master password.

I remember we used to be able to set the timeout and it's a pain to go and logout the software security device after logging in to the one thing that needs the master password.

When I login I must enter the verification code that firefox send to my email. The problem is that I receive the email after 20 minutes and the code expire after 5 minutes. Thia happens with all firefox versions : linux, windows & Android

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for pin creation. I found a support notr that talked about windows credentials, but I am currently on android and my main computer is Linux. How do I find out what pin it wants?

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent mentioned I needed to turn off the VPN but the link he gave me I cannot find the settings to do it.

I have been bouncing around with this daily for about two weeks, I have searched the help topics and the internet and asked every forum I know. I am nearly in tears with this!

Can anyone help me in a way that I can fix this. I am not a computer engineer so can re-write strings etc.

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

The following Thunderbird error just started today for FOUR out of FIVE of my accounts. The error reads: "The stat command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded. Invalid credentials." Connection Security is: SSL/TLS Authentication Method is: OAuth2 Nothing was changed in several weeks.

I saw this error was posted before but NO ONE solved the problem.

Please help.

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a clue what that means