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Problems with usps.gov site

Mozilla has been having issues loading USPS.gov site, tracking packages and informed delivery pages since last week. Switch to Safari and no issue. … (read more)

Mozilla has been having issues loading USPS.gov site, tracking packages and informed delivery pages since last week. Switch to Safari and no issue.

Asked by phdboo 9 hours ago

All of my passwords have been deleted!

Hi, all of my passwords and usernames have been deleted. When I go to the passwords section of my account all that is listed is the web addresses. The usernames and passw… (read more)

Hi, all of my passwords and usernames have been deleted. When I go to the passwords section of my account all that is listed is the web addresses. The usernames and passwords are blank! HELP!

Asked by admin559 1 week ago

Browsing history glitching

When I opened my Firefox browser my browsing history suddenly vanished. I noticed this when I saw that my recent activity was empty in my new tab I just opened. My bookma… (read more)

When I opened my Firefox browser my browsing history suddenly vanished. I noticed this when I saw that my recent activity was empty in my new tab I just opened. My bookmarks and tabs is still here. This glitch has happened twice now! Why does this glitch keep happening and Is there anyway I can get my browsing history back?

Asked by palm tree 1 week ago

Last reply by coles23943 1 week ago

comments section frozen

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next… (read more)

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next page. it’s truly bizarre. other browsers don’t do this, only ff. i prefer ff though and would appreciate your help, thank you.

Asked by dbvzpcf7hc 2 weeks ago

Firefox IPad

Hi @all, Such quite a while, Firefox almost constantly crashing when closing a or better the last open tab. Tried a support hint and deleted cache and everything and af… (read more)

Hi @all, Such quite a while, Firefox almost constantly crashing when closing a or better the last open tab. Tried a support hint and deleted cache and everything and after that it worked for a few days and then it coming up again. When it happens, and I restart FF and try a logged in page directly, I.e. Facebook, FF doesn’t recognize my signin. Closing the tab, waiting a moment, restart the page again and everything is fine. Really don’t know when this behavior begun, but it is really annoying. I face this problem on 2 different iPad Pro. The newer one from last year with an M2 processor and an older one with an Axx don’t know which one exactly. What’s the matter with that? Kind regards Frank

Asked by sunday-a380 4 weeks ago

Last reply by Paul 4 weeks ago

videos won't play

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart F… (read more)

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart Firefox.

Asked by pammcg 1 month ago

Can't log into Twitter with Firefox 123.0.1

Twitter (X) keeps saying, "Error Oops, something went wrong. Please try again later." on Firefox 123.0.1, but can log in on my iPhone/Safari just fine... any ideas? … (read more)

Twitter (X) keeps saying, "Error Oops, something went wrong. Please try again later." on Firefox 123.0.1, but can log in on my iPhone/Safari just fine... any ideas?

Asked by bozz2 1 month ago

Last reply by Kiki 1 month ago

My History tab is missing whole website I had been on that day. History is only missing JUST that one site. Why?

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later… (read more)

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later, I realize I need to send a message.

I log back in and start a message that would include various links from other sites per the discussion just had. It is somewhat of a tedious process jumping back and forth from the message to then find the link to cut-n-paste into what you're typing.

So, I'm there about an hour. I'm almost kind of done, and on one of my hopping from one link to then put in the message, I accidentally - I guess- push the Firefox refresh that clicks out of my message and the Firefox page pops up as if I'm starting a new screen.

I then proceed to go back the website I was on, only to find the message was not saved in the "Drafts" folder though it saves as you type as its function. Annoyed, I figure I'll just go to site history to just get to what was hopefully saved since I was there an hour already.

That is when I noticed that the website i had just been on for over an hour WASN'T in my History search for the listings under the "Today"; I was on just moments before.

I was wondering if maybe my accidental 'refresh' push mistake somehow wiped out that 2nd session of the message writing time? So, i decide to scroll below all these links that I had gone to FOR the message IN this particular site, and try to see maybe I missed this website because I had a lot of links i was double checking.

And that's when I find that NONE of the 2 times I was on this particular is listed AT ALL. Not even the one from my appointment, with the first login. I somehow only see the troubleshooting new attempts of me getting into the site after the fact, and all the other links.

How is it possible that just ONE site is wiped from the History search? Literally every other link I had been to that day before, in between, and after those 2 loggins are in the History, but not the one site I need? I need to know what I did wrong--and if a person can wipe out just a selected item from their Firefox History, that's convenient for criminals.

So, I'm reaching out because I don't see this situation happening in other community Q & A. And although what I was working on for an hour is just gone, and it is what it is, I feel like it is super bazaar how one site alone is missing from your History Search, when that is the whole point of the history search function, and want to avoid this happening to me again, and is this a glitch that is forensically needing to be addressed on a larger front.

Asked by feistybetty 1 month ago

Linking problems with Firefox browser on iOS17.3.1

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to cl… (read more)

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to click a second time to get the linked page itself. When I search with Firefox and click on a link, I may get there, but if I try to go back to the search page, the page crashes and I'm taken to the Firefox home page. I fear I will lose my saved passwords if I uninstall and reinstall--is there any alternative?

Asked by sylvialindman 1 month ago

Gah. Your tab just crashed.

When i try and load a website, I get this message. I don't know why. Doesn't happen with other browsers. I haven't loaded anything new on Mozilla or my computer. No other… (read more)

When i try and load a website, I get this message. I don't know why. Doesn't happen with other browsers. I haven't loaded anything new on Mozilla or my computer. No other issues on my computer, I have a new iMac.

It seems that this issue has been reported to Support in the past, in 2020 an in 2017. But the solutions do not apply to today. My Mozilla is updated and I feel my only recourse is to stop using Firefox. After 8 years using Firefox as my browser, I am sad to see it go.

If there is any support out there, I would truly appreciate it.

Asked by ShelleyTween 2 months ago

External links in iOS 17

When a click on a link in an app (Facebook, Instagram, Bluesky, Email), Firefox opens a blank page with the correct url. Reloading the page doesn’t work. If I close Firef… (read more)

When a click on a link in an app (Facebook, Instagram, Bluesky, Email), Firefox opens a blank page with the correct url. Reloading the page doesn’t work. If I close Firefox and try the link again, it usually works the second time. Last month I reinstalled Firefox and that fixed the problem until the next update. Yesterday I reinstalled it and it did not fix the problem. Specs: IOS 17.3 Firefox 122.0

Asked by jmteacherlady 3 months ago

Firefox on IPad keeps crashing

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes a… (read more)

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes and I go back in it will ask if I want to restore tabs, if I say no, then I get a new clean tab. However, the next time it crashes (which it will) and it asks to restore tabs, it restores tabs from the first time it crashed, not the current tabs I was on. I have deleted and reinstalled Firefox but it still crashes. And when I say it crashes it does it extensively, every time I go on Firefox. I’m sorry I don’t know the version of Firefox I have nor the operating system.

Asked by gaudetj965 4 months ago

Last reply by Paul 4 months ago