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  • Archived

The Silverlight plugin crashes every time i try to watch a video at the Universal Sports website. I have uninstalled this plugin and re-enstalled it many times with no success

The Silverlight plugin crashes every time i try to watch a video at the Universal Sports website. I have uninstalled this plugin and re-enstalled it many times with no su… (read more)

The Silverlight plugin crashes every time i try to watch a video at the Universal Sports website. I have uninstalled this plugin and re-enstalled it many times with no success

Asked by thrumylense 9 years ago

Last reply by joseph1102 8 years ago

  • Archived

Flash causes Firefox to slow down and even freeze (and on a gaming laptop, too). How to fix this?

Every time I use the Flash plug-in (for videos on YouTube or PutLocker or whatever), FireFox just slows down a lot and even freezes. It happens very often now and it's re… (read more)

Every time I use the Flash plug-in (for videos on YouTube or PutLocker or whatever), FireFox just slows down a lot and even freezes. It happens very often now and it's really annoying.

By the way, I am using a gaming laptop so I am not sure why I am having these problems. My Flash plug-in and firefox are updated to the latest versions, too.

My specs: Windows 7 Home Premium Intel i7-2670QM CPU @ 2.20GHZ (8 CPUs) nVidia GTX 560m 3GB vRAM dedicated 16GB RAM

Asked by Amnon 7 years ago

Last reply by AlexKey 7 years ago

  • Archived

I am unable to watch Netflix on my computer; my Silverlight plugin crashes every time I attempt to watch a video.

The Silverlight plugin crashes whenever I try and watch a video on Netflix. I'm using Vista 64-bit, and I'm running the most recent update of Silverlight. This is a persi… (read more)

The Silverlight plugin crashes whenever I try and watch a video on Netflix. I'm using Vista 64-bit, and I'm running the most recent update of Silverlight. This is a persistent problem for me (i.e. I've been unable to watch Netflix in Firefox, including the most recent stable releases).

Asked by shoren18 9 years ago

Last reply by UziUzi 8 years ago

  • Archived

Adobe Flash Plugin Keeps Crashing

So about a week ago my Adobe Flash plugin started crashing (on Firefox 15.0.1) frequently when I was watching YouTube. I obviously reported it, but nothing happened. Then… (read more)

So about a week ago my Adobe Flash plugin started crashing (on Firefox 15.0.1) frequently when I was watching YouTube. I obviously reported it, but nothing happened. Then today I updated the plugin, hoping this would solve the problem, but it didn't. What should I do about this?

Asked by BabarSuhail 7 years ago

Last reply by Kaz_Kylheku 7 years ago

  • Archived

Java is not working

I have tried reinstalling the Java Plugin for Firefox over and over and over again, but it says that I still need to install it when I go to a website that requires it. … (read more)

I have tried reinstalling the Java Plugin for Firefox over and over and over again, but it says that I still need to install it when I go to a website that requires it. I made sure that the plugins page for Firefox says that it is enabled (which it is). Java works fine in IE for me, and Chrome. Firefox is the only browser where Java is not working.

Please help me, or I will be switching to a different browser. Thank you.

Asked by snowfi6916 7 years ago

Last reply by jackcorncrib 7 years ago

  • Archived

adobe flash player videos won't play

I've got the most current version of Adobe Flash installed but still can't play videos that play fine with Safari. Don't know if it an extension, plug-in, or ? problem. W… (read more)

I've got the most current version of Adobe Flash installed but still can't play videos that play fine with Safari. Don't know if it an extension, plug-in, or ? problem.

When I click on a video, I don't get a message such as missing plug-in or anything. I just get a page with a blank space where the video should be.

Asked by gmattox 8 years ago

Last reply by Chris Ilias 8 years ago

  • Archived

when i use torbutton, it asks to install flash player plug-in but it doesn't allow to download and install it.why?

when i use torbutton in firefox for anonymity, i can not play flash player based videos like youtube and it prompts to install flash player plug-in. i checked add-on in t… (read more)

when i use torbutton in firefox for anonymity, i can not play flash player based videos like youtube and it prompts to install flash player plug-in. i checked add-on in tool menu and found out this plug-in is not installed. i tried to D/L and install it but it doesn't allow me to do it and gives D/L error. whats the problem? it should be noted that i configured "security setting" tab in torbutton prefrences to accept plug -ins rences by unckecking "disable plug-ins during tor using".

Asked by amirhajar 9 years ago

Last reply by J__P 8 years ago

  • Archived

How can I permit Firefox to acces the web?

First Firefox was working, but now every time I try to open it I get this message: Unable to connect Firefox can't establish a connection to the server at en-us.start3.mo… (read more)

First Firefox was working, but now every time I try to open it I get this message:

Unable to connect Firefox can't establish a connection to the server at en-us.start3.mozilla.com.

   *   The site could be temporarily unavailable or too busy. Try again in a few moments.
   *   If you are unable to load any pages, check your computer's network connection.
   *   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by Veraverkooijen 9 years ago

Last reply by wote 8 years ago

  • Archived

PLEASE PLEASE HOW CAN I UNINSTALL SPEED DIAL?

I desperately want to get rid of the Speed Dial feature which I find extremely irritating. Nowhere in Firefox's drop-down menus is there an uninstall facility Can anyone … (read more)

I desperately want to get rid of the Speed Dial feature which I find extremely irritating.

Nowhere in Firefox's drop-down menus is there an uninstall facility

Can anyone help me? If Firefox can't help. I'll simply change to another internet service.

Des Evans

Asked by desevans 9 years ago

Last reply by jous 8 years ago

  • Archived

How do I permanently remove the Yahoo toolbar which simply appeared the other day and which I do not want?

The Yahoo toolbar simply appeared at start up the other day. I don't want it, won't use it, and want to get rid of it. The two suggestions on your Help didn't relate: … (read more)

The Yahoo toolbar simply appeared at start up the other day. I don't want it, won't use it, and want to get rid of it. The two suggestions on your Help didn't relate: Click on the "Pencil Menu"--what and where is that? Can't find anything that remotely appears to be a Pencil Menu. 2nd: Go to Tools, click on Extension--no such thing on my Tools menu anywhere.

Real help, please!

Asked by susanb 9 years ago

Last reply by angelkidgurl 8 years ago

  • Archived

I get the error "A plugin is needed to display this content. install plugin.." It comes up with no suitable plugins found..

I have tried this in IE8, Newest firefox, Chrome and all get the same issue. I have looked at so many articals and done all of the suggested things but still no luck. I a… (read more)

I have tried this in IE8, Newest firefox, Chrome and all get the same issue. I have looked at so many articals and done all of the suggested things but still no luck. I am also getting this on my laptop as well. Others are not getting this issue. Any help appreciated. These are pictures I am trying to view. I know we used to be able to view them. the site is something I have to log into. www.hceusa.com is the site but I would not be able to provide any other info to log in.

Asked by jorran 8 years ago

Last reply by John99 8 years ago

  • Archived

How can I enable blocked flash plugin on firefox?

A couple of days ago, my computer (mac OS X 10.4.11 PPC) suddenly seemed to stop recognizing that I had flash installed and wouldn't play anything requiring flash - inste… (read more)

A couple of days ago, my computer (mac OS X 10.4.11 PPC) suddenly seemed to stop recognizing that I had flash installed and wouldn't play anything requiring flash - instead a message came telling me to install it.

I uninstalled flash and the installed the latest version for my computer from the adobe website (which is 10.1.102.64).

Computer still thinks flash isn't installed and when I checked plugins I discovered firefox has blocked it telling me the version of flash I want to use is too old (even though the version I've downloaded is the latest I can use with my computer).

How can I enable the plugin on firefox so I can use flash? The 'enable' button on the plugin has been greyed out so I can't press it.

Please help - I'm rubbish with computers so please give any advice in very simple language! ( i have firefox 3.0.4)

Asked by marigolds 8 years ago

Last reply by James 8 years ago

  • Archived

Installing Adobe Flash Player without Administrator authority

I have not admin authorization. And adobe flash player cant install. I can work with chrome and IE with adobe flash player but firefox cant. How can i solve this problem.… (read more)

I have not admin authorization. And adobe flash player cant install. I can work with chrome and IE with adobe flash player but firefox cant. How can i solve this problem. thanks a lot

Asked by uzersoy 7 years ago

Last reply by brianp19 7 years ago

  • Archived

Unable to install Adobe Flash Player 11 or any other version. "download timeout" shows and download interrupts within 7%....why is this problem occuring?

the adobe flash player 11 is not getting installed on Firefox...as soon as the download starts...it halts at 7%...then after about 30 seconds or so it timeouts and the in… (read more)

the adobe flash player 11 is not getting installed on Firefox...as soon as the download starts...it halts at 7%...then after about 30 seconds or so it timeouts and the installation bar suddenly shoots up to but stops at 47%....i have tried using the steps mentioned in other posts...also tried contacting adobe...but their people cant figure out anything wrong... Please kindly help in resolving this matter!!

Asked by diyakikku007 8 years ago

Last reply by lomo74 7 years ago

  • Archived

Can't install silverlight - anyone else had this problem and knows how to fix it?

Trying to install Silverlight 5.0 on Firefox 11.0 (Mac OSX Lion). No matter how many times I try to install it (having uninstalled using MacKeeper), I still get the same … (read more)

Trying to install Silverlight 5.0 on Firefox 11.0 (Mac OSX Lion). No matter how many times I try to install it (having uninstalled using MacKeeper), I still get the same message telling me I need to install it.

Has anyone else had this issue and knows how to solve it please?

thanks

GLC

Asked by leaderg 8 years ago

Last reply by mattlth 8 years ago

  • Archived

How can I uninstall the Freeze.com NetAssistant add-on please? It will not uninstall in Safe-mode, it's not in \Profiles\i2szmemp.default\extensions and I can't find on the C:\ drive to remove. Can anyone help please?

Running Firefox 3.6.13 on MS XP, Home Edition, version 2002, Service Pack 3. Somehow, I started getting Yahoo Search screen on opening a new tab, I don't know how this ha… (read more)

Running Firefox 3.6.13 on MS XP, Home Edition, version 2002, Service Pack 3. Somehow, I started getting Yahoo Search screen on opening a new tab, I don't know how this happened - maybe I was not as diligent as I should have been on installing something and Yahoo 'sneaked in'. So, looking on Firefox support I followed the following tip: (1) Select Firefox Tools; (2) Select Add-ons; (3) Uninstall Yahoo Toolbar; (4) Disabled Freeze.com NetAssistant. However, I'd now like to remove Freeze.com NetAssistant from my add-ons list but cannot as the Uninstall button is 'greyed-out'.

Asked by charlton 9 years ago

Last reply by overthinker 8 years ago