Showing questions tagged: Show all questions

Can't sort email by date

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has c… (read more)

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has come from the same source, but the option to view only tags are greyed out too. So I have an impossible jumble of emails “sorted” by sender and without taking all morning, I’m left with no idea what new emails I’ve received!

I’ve only one sensible option left. I still have my old computer that runs on “outdated” software. I can consult Old Thunderbird, installed about eight years ago! That version works just fine!

Thanks!

Asked by thatwhichweareweare97 1 hour ago

Unable to hold backspace to delete multiple characters in certain text boxes

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google … (read more)

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google Docs, and the google search box. I am not experiencing this issue with any other app, and in chrome, with the same pages, the issue doesn’t occur. The issue also does not occur in the URL box or the forum post text box here. The issue still occurs in troubleshoot mode.

Asked by enderthexenocide 3 days ago

Last reply by zeroknight 2 hours ago

Compact folders omits the junk folder

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Fol… (read more)

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Folders". Is that normal?

Asked by Gilbert in Beijing 2 hours ago

Thunderbird slow to send or receive email

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But… (read more)

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But it does not.

I am using a fresh snap install of 115.9.0 on a fresh Ubuntu 24.04, with calendars disabled.

This is what happens:

  • When checking or sending mail, Thunderbird spins up a single CPU core for 130 seconds.
  • The CPU core spins only if Thunderbird is on foreground (not if in background or minimized).
  • I can see on the Network Monitor that until 130 seconds have elapsed no network request are made.
  • After 130 seconds of waiting, some requests to google are made and mail is actually checked in a couple of seconds.

Seems that Thunderbird waits for something that never happens, and actually checks mail only after something times out.

How can I fix this? Do you have any suggestion of what to try?

Regards,

José

Asked by José Micó 4 hours ago

Email sending issue

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below. Login to server smtp.comca… (read more)

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below.

Login to server smtp.comcast.net with username kd8idt@comcast.net failed.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Please advise what to do?

Thanks

Asked by Randy 7 hours ago

editing text

When I finish typing something either into the search bar, YouTube, YouTube studio, really anywhere, I have a hard time editing it. The best way for me to explain it is … (read more)

When I finish typing something either into the search bar, YouTube, YouTube studio, really anywhere, I have a hard time editing it.

The best way for me to explain it is to show you:

Before edit: Firefox is the best browser, hands down.

After editing: Firefox is ntheot best browser, hands down

What I meant to say: Firefox is not the best browser, hands down.

When I went to add the "not", I selected the place right before the "t" for "the" and began typing. All of a sudden it freaked out and did what you see.

This seems to happen no matter if I am in desktop mode or not. Also, this is even worse when trying to type on YouTube studio to edit the title and description.

"All_I_Need_Is_You_exported_0"

This is the default title that I get on a video. See how there are multiple underscores? When I go to delete them by selecting the spot right in front of them and then add a space to keep the gap, it often completely removes the word to the right of where I am adding the space. This doesn't happen as often, but what happens everytime is when I try to add text to the beginning.

For example:

Before editing: "All I need Is You"

After editing: "Lecrae - I need is you"

What I meant to say "Lecrae - All I Need Is You"

It has this issue when I select the beginning. There is no way to not have the problem because there is no empty space between the beginning and in this case "All".

Asked by Sage Blue Music - Official 9 hours ago

Certain videos on certain web pages won't play.

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play vi… (read more)

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play videos because the link (video screen) would not appear. The text below where the screen should have been appears. I worked with Townhall on this and we could not solve it. Interesting was that periodically the link would appear but now doesn't appear at all. So I am forced to use MS Edge for Townhall videos.

Then it happened on another site I frequent - RacerX.com. When I try to play a video I get a blank screen with the message: "Unfortunately your Targeted Advertising privacy settings prevent us from showing you this YouTube Video. Please update your consent to see this content." I cannot find anything in settings which should cause this. I changed nothing. Settings are the same as they've been for years. So now for RacerX videos I have to use MS Edge.

I would prefer to continue to use Firefox as my browser but switching back and forth is not productive. As much as I do not want to make MS Edge my default browser it looks like I will have no choice unless you can help me solve this issue.

Asked by miscthings4 2 weeks ago

Last reply by cor-el 10 hours ago

receiving problem

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorit… (read more)

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorithm(s).'

Asked by mmealing 12 hours ago

Hyperlinks in Thunderbird messages have stopped working

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in… (read more)

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in the document "Hyperlinks in messages not working" with no luck. 1) My default browser was Chrome. Changed to FireFox. No Luck. Changed back no luck. 2) Check that no application is specified for HTTP content can not be followed No Preferences option exists under the menu in my version of Thunderbird. Checked in settings found nothing matching the description. 3) Checked for incorrect preferences. Used config editor. Their is no Reset option for the settings. Found the referenced setting. Switched from True to False and then back again, hoping the might reset it. No Luck 4) Switched to Safe mode from the Help menu. No luck.

New to Linux, just set this system up 2 months ago. Migrated my Windows Thunderbird database without issue and it was working fine until this morning.

In need of suggestions. If uninstalling is going to be required, I need to be able to do it a way that does not lose my historical email records or my cardbook address book of 1000 names.

Thanks

Asked by hesmith1029 12 hours ago

History is not being deleted

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothin… (read more)

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothing seems to work and I end up deleting the history one by one. Thank you

Asked by midogsrgr8 18 hours ago

Last reply by cor-el 14 hours ago

Can't open attachments that I attach to emails I'm creating, but can open them when I receive emails from others.

I have Thunderbird v 115.9.0 running on two PCs (one with Windows 10 the other with Windows 11). On both computers I can no longer open attachments that I attach to email… (read more)

I have Thunderbird v 115.9.0 running on two PCs (one with Windows 10 the other with Windows 11). On both computers I can no longer open attachments that I attach to emails I'm creating, like I used to. So for instance, if I'm sending someone a PDF or JPG file, and I attache it and want to open the file and double check it before sending, I can't do that. Doesn't work if I right click on it and say "open" or if I double click on it. However if I save it to my Drafts folder first, then I can open the attachments. Likewise I can open the attachments from the Sent folder. And I have no problems opening these types of files when someone sends them to me.

I have Acrobat Reader Pro set to open PDFs, and Photoshop set to open JPGs, and I double checked the settings, and have re-enabled those as the default programs in T-bird's Settings/General/Files and Attachment section.

Any advice on how to fix this?

Asked by Studly 15 hours ago

spotify not playing on firefox for mac

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify. Every time I try to play a… (read more)

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify.

Every time I try to play a song on the browser version of Spotify, it cycles through several quickly without playing anything and eventually displays an error message that says: "Spotify can't play this right now. If you have the file on your computer you can import it."

I've seen others with similar issues (https://support.mozilla.org/en-US/questions/1431659) but the suggested fixes aren't working for me. My Firefox is up-to-date, I have DRM controlled content enabled, as well as the Widevine Content Decryption Module.

Looking for any suggestions!

Asked by ma285598119 16 hours ago

Can't send emails

Since yesterday afternoon ( March 26 ), I have been unable to send emails via Thunderbird but I can receive them. When I attempt to send an email I get an error message a… (read more)

Since yesterday afternoon ( March 26 ), I have been unable to send emails via Thunderbird but I can receive them. When I attempt to send an email I get an error message as shown. Could someone assist me in resolving this problem

Asked by dlg1 16 hours ago

Last reply by david 16 hours ago

Comcast.net: Can not connect to the IMAP server Any Ideas

Comcast added email settings security with a box to check to allow third party to access. Sine then i receive error message that it cannot connect to the IMAP server. Com… (read more)

Comcast added email settings security with a box to check to allow third party to access. Sine then i receive error message that it cannot connect to the IMAP server. Comcast/Xfinty has suggested deleting and reinstalling Thunderbird. Any one have any Ideas??

Asked by MARKDESK 1 day ago

Last reply by Toad-Hall 17 hours ago

Thunderbird always storing emails on the laptop

How can I get Thunderbird to store all emails on my local laptop, in addition to leaving them on the google gmail on the google server, instead of only storing headers an… (read more)

How can I get Thunderbird to store all emails on my local laptop, in addition to leaving them on the google gmail on the google server, instead of only storing headers and having to go back to gmail. If I want to open an email thunderbird will often take considerable time to download the email (again) in order for me to read it. This takes considerable time, and Thunderbird is busy waiting....so I can't do anything else in the meantime. Thanks, Rick

Asked by Rick Zytaruk 1 day ago

Last reply by david 18 hours ago

Sending Emails has stopped

Can anyone help please. I have tried everything but still fails. Sending of the message failed. An error occurred while sending mail. The mail server responded: Mailbox … (read more)

Can anyone help please. I have tried everything but still fails. Sending of the message failed. An error occurred while sending mail. The mail server responded: Mailbox full. Visit https://aka.ms/mailboxfull for more information.; STOREDRV.Submission.Exception:QuotaExceededException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Microsoft Unified Storage is full. QuotaExceededException: Microsoft Unified Storage is full.[EndDiagnosticData] [Hostname=VI1P193MB0510.EURP193.PROD.OUTLOOK.COM]. Please check the message and try again.

WARNING: This contains sensitive information which shouldn't be forwarded or published without permission. Application Basics Name Thunderbird Version 115.9.0 Build ID 20240314154241 Distribution ID Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.9.0 OS Windows_NT 10.0 22000 Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode true Memory Size (RAM) 7.8 GB Disk Space Available 101 GB Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account2 Local Folders (none) Local Folders 0 3 account3 alangjones44@yahoo.co.uk (imap) imap.mail.yahoo.com:993 3 10 Alan Jones <alangjones44@yahoo.co.uk> smtp.mail.yahoo.com:465 3 10 true account4 Cllrjones@minsterparishcouncil.org (imap) imap.ionos.co.uk:993 3 3 Cllr Jones <Cllrjones@minsterparishcouncil.org> smtp.ionos.co.uk:465 3 3 true account12 alangjones@doctors.org.uk (imap) mail.doctors.org.uk:993 3 3 Dr A Jones <alangjones@doctors.org.uk> mail.doctors.org.uk:465 3 3 true account14 alangjones44@outlook.com (imap) outlook.office365.com:993 3 10 Alan Outlook <alangjones44@outlook.com> smtp.office365.com:587 2 10 true Libraries Library Status Expected minimum version Version in use Path RNP (OpenPGP) Calendar Settings Outlook Name Value Name Outlook Type storage Disabled Username URI moz-storage-calendar:// Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Outlook Name Value Name Outlook Type storage Disabled Username URI moz-storage-calendar:// Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id mailto:alangjones@doctors.org.uk Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Home Name Value Name Home Type storage Disabled false Username URI moz-storage-calendar:// Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id3 iMIP Disabled iMIP Account Organizer Id mailto:Cllrjones@minsterparishcouncil.org Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Add-ons Name Type Version Enabled ID Amazon.co.uk extension 1.1 true amazon@search.mozilla.org Bing extension 1.0 true bing@search.mozilla.org Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org DuckDuckGo extension 1.0 true ddg@search.mozilla.org Google extension 1.0 true google@search.mozilla.org Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org British English Dictionary (Darmeth) dictionary 4.4 false {d187b435-812e-4813-a93e-edccc4118f9d} British English Dictionary (Marco Pinto) dictionary 3.3.0 false marcoagpinto@mail.telepac.pt Awesome Emoji Picker extension 0.9.3 false awesome-emoji-picker@rugk.github.io Grammar Checker & Paraphraser – LanguageTool extension 8.3.0 false languagetool-mailextension@languagetool.org Grammar, Proofreading & Spell Checker extension 1.2 false thunderbird_extension@wordeep.com Language: English (GB) locale 115.8.20240304.230937 false langpack-en-GB@thunderbird.mozilla.org Security Software Type Name Antivirus Malwarebytes;AVG Antivirus Antispyware Firewall AVG Antivirus Graphics Features Compositing WebRender (Software) Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info - WebGL 1 Driver Renderer WebGL is currently disabled. WebGL 1 Driver Version - WebGL 1 Driver Extensions - WebGL 1 Extensions - WebGL 2 Driver WSI Info - WebGL 2 Driver Renderer WebGL is currently disabled. WebGL 2 Driver Version - WebGL 2 Driver Extensions - WebGL 2 Extensions - Target Frame Rate 60 DirectWrite true (10.0.22000.258) GPU #1 Active Yes Description Intel(R) UHD Graphics 730 Vendor ID 0x8086 Device ID 0x4c8b Driver Version 31.0.101.3959 Driver Date 12-3-2022 Drivers igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID 00000000 RAM 0 GPU #2 Active No RAM 0 Diagnostics AzureCanvasBackend skia AzureContentBackend skia AzureFallbackCanvasBackend skia CMSOutputProfile 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 Display0 1920x1080@60Hz scales:1.000000|1.000000 DisplayCount 1 HardwareStretching both=1 window-only=0 full-screen-only=0 none=0 error=0 Window Device Pixel Ratios 1 ClearType Parameters Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 WebGPU Default Adapter [object Object] WebGPU Fallback Adapter [object Object] Decision Log HW_COMPOSITING available by default blocked by runtime: Acceleration blocked by safe-mode D3D11_COMPOSITING unavailable by default: Hardware compositing is disabled DIRECT2D unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS available by default blocked by runtime: Safe-mode is enabled WEBRENDER available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_COMPOSITOR available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL available by default WEBRENDER_SHADER_CACHE available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE available by default unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT available by default unavailable by env: Requires GPU process unavailable by runtime: Requires ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS available by default blocklisted by env: Blocklisted by gfxInfo WEBGPU available by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION available by default VP8_HW_DECODE available by default VP9_HW_DECODE available by default REUSE_DECODER_DEVICE available by default BACKDROP_FILTER available by default CANVAS_RENDERER_THREAD available by default ACCELERATED_CANVAS2D disabled by default: Disabled by default blocked by env: Disabled by Software WebRender Failure Log (#0) Error RenderCompositorSWGL failed mapping default framebuffer, no dt Media Audio Backend wasapi Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) ... Output Devices Name Group Vendor State Preferred Format Channels Rate Latency PL2792HC -2 (2- HD Audio Driver for Display Audio) HDAUDIO\SUBFUNC_01&VEN_8086&DEV_2816&NID_0001&SUBSYS_00000000&REV_1000\5&10d8f180&0&0002&00000013 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Speakers (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_104387FB&REV_1004\4&25ea230d&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Digital Audio (S/PDIF) (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_104387FB&REV_1004\4&25ea230d&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 128 - 480 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Line In (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_104387FB&REV_1004\4&25ea230d&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Environment Variables MOZ_APP_RESTART 1 MOZ_CRASHREPORTER_DATA_DIRECTORY C:\Users\Alan\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY C:\Users\Alan\AppData\Roaming\Thunderbird\Profiles\6pd4duh1.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY C:\Users\Alan\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini MOZ_LAUNCHER_PROCESS 1 Important Modified Preferences accessibility.browsewithcaret true browser.search.region GB extensions.lastAppVersion 115.9.0 font.name.sans-serif.x-western Verdana font.size.variable.x-western 14 gfx.crash-guard.d3d11layers.appVersion 115.6.0 gfx.crash-guard.d3d11layers.deviceID 0x4c8b gfx.crash-guard.d3d11layers.driverVersion 31.0.101.4578 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.wmfvpxvideo 2 gfx.crash-guard.wmfvpxvideo.appVersion 91.11.0 gfx.crash-guard.wmfvpxvideo.deviceID 0x4c8b gfx.crash-guard.wmfvpxvideo.driverVersion 30.0.100.9805 idle.lastDailyNotification 1711467161 media.gmp.storage.version.observed 1 media.hardware-video-decoding.failed false network.cookie.cookieBehavior 1 network.cookie.lifetimePolicy 1 network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1711467161 privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1711467161055 security.enterprise_roots.enabled true security.sandbox.content.tempDirSuffix {2759f28c-f153-4f2d-b840-d843531a9e86} storage.vacuum.last.content-prefs.sqlite 1711467161 storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1709549605 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. Important Locked Preferences fission.autostart.session true Places Database Accessibility Activated false Prevent Accessibility 0 Accessible Handler Used Accessibility Instantiator Library Versions Expected minimum version Version in use NSPR 4.35 4.35 NSS 3.90.2 3.90.2 NSSSMIME 3.90.2 3.90.2 NSSSSL 3.90.2 3.90.2 NSSUTIL 3.90.2 3.90.2 Sandbox Content Process Sandbox Level 0 Effective Content Process Sandbox Level 1 Win32k Lockdown State for Content Process Win32k Lockdown disabled -- Running in Safe Mode GPU Process Sandbox Level 1 Startup Cache Disk Cache Path C:\Users\Alan\AppData\Local\Thunderbird\Profiles\6pd4duh1.default-release\startupCache\startupCache.8.little Ignore Disk Cache false Found Disk Cache on Init false Wrote to Disk Cache false Internationalization & Localization Application Settings Requested Locales ["en-GB","en-US"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-GB"] Default Locale "en-US" Operating System System Locales ["en-GB"] Regional Preferences ["en-GB"] Remote Debugging (Chromium Protocol) Accepting Connections URL Printing Modified print settings print_printer Canon TS6300 series print.more-settings.open true print.printer_Canon_TS6300_series_(Copy_1).print_bgcolor false print.printer_Canon_TS6300_series_(Copy_1).print_bgimages false print.printer_Canon_TS6300_series_(Copy_1).print_duplex 1 print.printer_Canon_TS6300_series_(Copy_1).print_edge_bottom 0 print.printer_Canon_TS6300_series_(Copy_1).print_edge_left 0 print.printer_Canon_TS6300_series_(Copy_1).print_edge_right 0 print.printer_Canon_TS6300_series_(Copy_1).print_edge_top 0 print.printer_Canon_TS6300_series_(Copy_1).print_footercenter print.printer_Canon_TS6300_series_(Copy_1).print_footerleft &PT print.printer_Canon_TS6300_series_(Copy_1).print_footerright &D print.printer_Canon_TS6300_series_(Copy_1).print_headercenter &T print.printer_Canon_TS6300_series_(Copy_1).print_headerleft print.printer_Canon_TS6300_series_(Copy_1).print_headerright print.printer_Canon_TS6300_series_(Copy_1).print_ignore_unwriteable_margins false print.printer_Canon_TS6300_series_(Copy_1).print_in_color true print.printer_Canon_TS6300_series_(Copy_1).print_margin_bottom 0.5 print.printer_Canon_TS6300_series_(Copy_1).print_margin_left 0.5 print.printer_Canon_TS6300_series_(Copy_1).print_margin_right 0.5 print.printer_Canon_TS6300_series_(Copy_1).print_margin_top 0.5 print.printer_Canon_TS6300_series_(Copy_1).print_orientation 0 print.printer_Canon_TS6300_series_(Copy_1).print_page_delay 50 print.printer_Canon_TS6300_series_(Copy_1).print_paper_height 296.968328873316 print.printer_Canon_TS6300_series_(Copy_1).print_paper_id 9 print.printer_Canon_TS6300_series_(Copy_1).print_paper_size_unit 1 print.printer_Canon_TS6300_series_(Copy_1).print_paper_width 209.97333017985 print.printer_Canon_TS6300_series_(Copy_1).print_reversed false print.printer_Canon_TS6300_series_(Copy_1).print_scaling 1 print.printer_Canon_TS6300_series_(Copy_1).print_shrink_to_fit true print.printer_Canon_TS6300_series_(Copy_1).print_unwriteable_margin_bottom_twips 286 print.printer_Canon_TS6300_series_(Copy_1).print_unwriteable_margin_left_twips 192 print.printer_Canon_TS6300_series_(Copy_1).print_unwriteable_margin_right_twips 192 print.printer_Canon_TS6300_series_(Copy_1).print_unwriteable_margin_top_twips 168 print.printer_Canon_TS6300_series.print_bgcolor false print.printer_Canon_TS6300_series.print_bgimages false print.printer_Canon_TS6300_series.print_duplex 0 print.printer_Canon_TS6300_series.print_edge_bottom 0 print.printer_Canon_TS6300_series.print_edge_left 0 print.printer_Canon_TS6300_series.print_edge_right 0 print.printer_Canon_TS6300_series.print_edge_top 0 print.printer_Canon_TS6300_series.print_footercenter print.printer_Canon_TS6300_series.print_footerleft &PT print.printer_Canon_TS6300_series.print_footerright &D print.printer_Canon_TS6300_series.print_headercenter &T print.printer_Canon_TS6300_series.print_headerleft print.printer_Canon_TS6300_series.print_headerright print.printer_Canon_TS6300_series.print_ignore_unwriteable_margins false print.printer_Canon_TS6300_series.print_in_color true print.printer_Canon_TS6300_series.print_margin_bottom 0.5 print.printer_Canon_TS6300_series.print_margin_left 0.5 print.printer_Canon_TS6300_series.print_margin_right 0.5 print.printer_Canon_TS6300_series.print_margin_top 0.5 print.printer_Canon_TS6300_series.print_orientation 0 print.printer_Canon_TS6300_series.print_page_delay 50 print.printer_Canon_TS6300_series.print_paper_height 296.968328873316 print.printer_Canon_TS6300_series.print_paper_id 9 print.printer_Canon_TS6300_series.print_paper_size_unit 1 print.printer_Canon_TS6300_series.print_paper_width 209.97333017985 print.printer_Canon_TS6300_series.print_resolution 600 print.printer_Canon_TS6300_series.print_reversed false print.printer_Canon_TS6300_series.print_scaling 1 print.printer_Canon_TS6300_series.print_shrink_to_fit true print.printer_Canon_TS6300_series.print_to_file false print.printer_Canon_TS6300_series.print_unwriteable_margin_bottom 20 print.printer_Canon_TS6300_series.print_unwriteable_margin_left 13 print.printer_Canon_TS6300_series.print_unwriteable_margin_right 13 print.printer_Canon_TS6300_series.print_unwriteable_margin_top 20 print.printer_Microsoft_Print_to_PDF.print_orientation 0

Asked by Alan Jones 1 day ago

Last reply by david 18 hours ago

Firefox crash, Tab crash (always)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on suppo… (read more)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on support.mozilla.org like https://support.mozilla.org/de/kb/firefox-leistungseinstellungen always reproduceable.

I disabled all Addons, i disabled this power optimizion setting, removed usercrome.css same. With Firefox savemode it dont crash. Spyware is blocked, means datareporting/telemetry/ping by disabling the options and empty the urls (like on FF 78 but it dont crash). Somewhere i read firefox can crash on a empty url, but i assume its fixed long time ago. A wrong, unreachable or empty url should not crash on well programming. Think about countrys that blocks urls, adblocker, pihole and so on. I dont remember about what url i read.

Does the savemode revert all about:config settings? What does support.mozilla ask the browser that causes the crash? It know it seems to identify the Browser, but usual its done by useragent and no "internal" communication.

Then FF always crash on ebay.de search if you scroll or change settings while the page is not ready. Spyware is too blocked by Hardware, ebay may wait for some ad? But thats already on FF78 but on 115 it seems more often, this was not with FF 52. But some sites including ebay stops to work with FF52/78 so no choice.

Asked by chkamiga 1 week ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

problems opening firefox after updating windows 10 with (KB5035845) and 10.0.19041.4163

Windows Updates (KB5035845) and 10.0.19041.4163 After these latest updates, EVERY, Firefox browser (derivatives included, i.e. LibreWolf, etc...) are opening VERY slowly… (read more)

Windows Updates (KB5035845) and 10.0.19041.4163

After these latest updates, EVERY, Firefox browser (derivatives included, i.e. LibreWolf, etc...) are opening VERY slowly. Its almost like the browser is freezing while opening for around 10 - 20 sec, then opening. It used to open within a second or two. If I uninstall the updates the problem goes away, BUT, windows re-installs them automatically. After it is up and running its ok. The problem seems to be on startup only.

Asked by engnrman 1 day ago

Last reply by zeroknight 20 hours ago