mailbox pane display order

I have five mailboxes and am migrating from Outlook. The transfer of the mailboxes was done successfully by Thunderbird but the order of the mailboxes from top to bottom… (read more)

I have five mailboxes and am migrating from Outlook. The transfer of the mailboxes was done successfully by Thunderbird but the order of the mailboxes from top to bottom is not what I want. I want to have my most used email account at the top of the list. Is their a way to rearrange the mailbox order from top to bottom?

Asked by Frank Phillips 4 hours ago

Last reply by sfhowes 1 hour ago

Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (read more)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Asked by pepe.giuseppe 13 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Why is Firefox downloading .htm files on my computer?

Without explanation or my consent, Firefox will occasionally download a .htm file into Downloads in the browser. Today it was WjZ510Su.htm This has been happening rando… (read more)

Without explanation or my consent, Firefox will occasionally download a .htm file into Downloads in the browser. Today it was WjZ510Su.htm

This has been happening randomly for a few months. What are these files? Without knowing what they are, I always delete them. A screenshot is attached (see upper right corner). Thanks.

Asked by Susan Richards 11 hours ago

Last reply by cor-el 3 hours ago

downloading Thunderbird has corrupted a MAPI function - can you help?

I constantly used email to send images to my watercolor students. Still use PICASA, a Google app that hasn't been supported in years, but still works fine, and immediatel… (read more)

I constantly used email to send images to my watercolor students. Still use PICASA, a Google app that hasn't been supported in years, but still works fine, and immediately would send the selected photos via emClient email. BUT THEN i decided to download Thunderbird; it did not have certain functions i wanted (I doubt any program does), so my computer guy de-installed it. BUT THE PROBLEM is, when i went to Picasa to email photos to a class, it did not automatically open an emClient window, but gave me the choice of using Thunderbird or GoogleMail. ??? even tho Thun. was de=installed. My consultant found it was a MAPI Problem, and we have spent hours trying to fix it, with no luck. FastStone photo editing would also not work to send emails. Is it possible that downloading Thunderbird could have somehow correupted my general MAPI function?

We have spent HOURS trying to fix it, and no luck. Finally i said, let's re-install Thunderbird, and at least now i can email photos directly from FastStone. But not from Picasa, which is a huge loss to me. PLEASE, i know Picasa is ancient, but now it doesn't even give me the choice of Thun. or Gmail when I click on "Send by email". Please, can anyone help with this MAPI issue?? My consultant tried everything, but it seems to be corrupted in some way. Thank you so much!

Asked by jei 6 hours ago

Last reply by sfhowes 4 hours ago

Secure Connection Failed An error occurred during a connection to EBAY

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs) E-Bay says try Chrome browser, but that… (read more)

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Asked by johnlk99 5 hours ago

New tab harder to work with

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The… (read more)

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The other is my laptop which has Windows 10 Pro. The Windows 10 Home was installed most recently and is the latest version of Windows 10, my tech guy told me; and also the latest version of Firefox 123.0.1. The laptop version of Windows 10 is older. The Firefox version is also 123.0.1.

My hope is that there is a setting I have not uncovered that lets me put some kind of mark on a new tab, as my laptop has had for a few years. This makes it very easy to open. The newer, later Windows version but same Firefox 123.0.1 on the desktop must be right-clicked in the space to the right of any open site, and then the user must scroll down to the "New Tab" line and click on it. Obviously this requires my user clicks and more time, simply to get a new tab that gives me a blank site that I prefer.

I appreciate whatever guidance or suggestions anyone can give.

Asked by Txasslm 15 hours ago

Last reply by cor-el 6 hours ago

Can not upload CSV file

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file… (read more)

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

Asked by rcyr49 8 hours ago

Last reply by cor-el 6 hours ago

Moving Message Tabs

Until tonight I have been able to move a tab for an open message to a different position. I like to group similar emails together, or put an important one as the first … (read more)

Until tonight I have been able to move a tab for an open message to a different position.

I like to group similar emails together, or put an important one as the first or second rather than the 10th, especially if I have to go away to research a reply.

Am I missing something, I used to be able to click on the tab then drag it along to the position I wanted. Now it won't move at all.

I've explored some of the menus, but none seem to have another way to do it.

Asked by delia 1 day ago

Last reply by sfhowes 6 hours ago

pop error with gmail

Running Tbird with Gmail and getting pop error was using imap ,but suddenly get an error message tend to think it is a google error on the latest tbird verion for linux… (read more)

Running Tbird with Gmail and getting pop error was using imap ,but suddenly get an error message tend to think it is a google error on the latest tbird verion for linux mint 64 bit

Asked by igholmes 19 hours ago

Last reply by sfhowes 6 hours ago

Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (read more)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Asked by amklingen 11 hours ago

Last reply by cor-el 6 hours ago

Cannot send emails

Outlook no longer supports POP3 so I have installed Thunderbird, with help from my provider, Zen. A can receive messages but cannot send them. Zen cannot help and say it'… (read more)

Outlook no longer supports POP3 so I have installed Thunderbird, with help from my provider, Zen. A can receive messages but cannot send them. Zen cannot help and say it's probably due to a default server name and I need your help. These are3 the messages I receive when trying to send an email:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mailhost.zen.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.


Set up: Description: zen81982 Server Name: mailhost.zen.co.uk Port: 587 User Name: zen81982@zen.co.uk Authentication method: Normal password Connection Security: SSL/TLS

Asked by j.baker1 16 hours ago

Last reply by sfhowes 7 hours ago

Headers disappeared

Hi, I'm not sure what I did but I can no longer see the headers of any of my messages. Setting headers to all doesn't change anything. All I see are the columns at the t… (read more)

Hi,

I'm not sure what I did but I can no longer see the headers of any of my messages. Setting headers to all doesn't change anything. All I see are the columns at the top, then the message immediately. I don't see the To: CC: etc.

I'm pretty sure I accidentally flipped a setting but I'm not sure which one. If this seems familiar to someone, let me know!

Thanks,

L

Asked by laurent11 15 hours ago

Last reply by sfhowes 7 hours ago

A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (read more)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Asked by rbunger 8 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (read more)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Asked by xame 7 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Some webpages don’t work in Firefox

Hello, I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up.… (read more)

Hello,

I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up. I am running windows 10 22H2.

Any help would be appreciated

Thanks

Asked by Matthew Few 7 hours ago