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TB Version 78.4 Incompatible with Earthlink ISP EMail Servers or visa versa

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 ye… (read more)

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 years and been running IMAP on all my email accounts with previous versions of TB without any issues. After trying fixes found on support forums (i.e. changing config setting security.tls.version.min from 3 to 1) I was able to get my Comcast accounts working but not my Earthlink account (which is my primary account). After 1 1/2 hours with Earthlink Tech support, I was told I needed to reinstall TB with the previous version that worked. For me this is unacceptable. Why use a specific Email client if new versions do'nt work with my ISP's or I need to tweak config files. This should all be transparent to the user. Can anyone help me with fixing my problem. Thanks.

Asked by RDM 2 hours ago

Last reply by sfhowes 3 minutes ago

Thunderbird displays wrong sender name

I just bought a Garmin smartwatch and signed up with them with my yahoo email address and synchronized the Garmin with my iPhone; now the emails I send via Thunderbird s… (read more)

I just bought a Garmin smartwatch and signed up with them with my yahoo email address and synchronized the Garmin with my iPhone; now the emails I send via Thunderbird show the sender as Garmin instead of my name. Same thing with Fitbit: I bought my wife a Fitbit smartwatch, opened a account for her with Fitbit with her email address and synchronized it with her iPhone. Now her emails to me appear with the sender as Fitbit instead of her name. In both cases it changed the sender name retroactively ! So, no surprise to me now that I know but other folks must be wondering why Garmin or Fitbit is sending them emails. How do I correct that ? Thanks for your help.

Asked by jymaillat 37 minutes ago

Last reply by sfhowes 19 minutes ago

Firefox back button

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does most… (read more)

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does mostly return back but never on a single click or one double click. Any ideas?

Asked by john.rovcom 3 hours ago

Last reply by cor-el 2 hours ago

LOST EMAILS

I have inadvertantly deleted my email addresses How do I find them in hidden files and copy them bAck

Regards ChrIs

Asked by cgrush2 2 hours ago

Thunderbird 78.4.00

Yesterday (10/22/2020) I received an update from Thunderbird. Once it installed, I was suddenly no longer able to receive email. I kept getting "Authentication failure … (read more)

Yesterday (10/22/2020) I received an update from Thunderbird. Once it installed, I was suddenly no longer able to receive email. I kept getting "Authentication failure while connecting to server imap.gmail.server". I didn't change any settings after the update. I wish I could go back to the previous version.

I know I can access my emails through mail.google.com, but of course, Thunderbird is more efficient to use.

Thank you in advance for any help.

Cheryl

OS - Windows 7.

Asked by cherwey1109 2 hours ago

Request for password

I keep being prompted for a password when I open Thunderbird ...."Enter your password for cglass9@outlook.com on imap-mail.outlook.com:" but I don't recall ever setting u… (read more)

I keep being prompted for a password when I open Thunderbird ...."Enter your password for cglass9@outlook.com on imap-mail.outlook.com:" but I don't recall ever setting up a password and don't know what it is. I am unable to access my e-mails via Thunderbird without entering a password.

Shortly before this problem arose on 22nd October, I received an e-mail from Microsoft advising that they had detected unusual activity on my account and they had blocked access to my inbox, contacts and calendar. I went through the process of changing my password with Microsoft and I can now access my e-mails through Outlook.com but not through Thunderbird. I'm not sure if the problem I had with Microsoft has caused the passsword prompt for Thunderbird to appear.

Asked by cglass9 3 hours ago

ancestry family tree won't open in firefox

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened wh… (read more)

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened when I worked on my Ancestry tree earlier this year. When I click on the "open in Firefox" option, a new page opens but there is no information. Ancestry says that it may be a problem with Firefox. Any suggestions?

Asked by pattop 5 hours ago

Last reply by cor-el 4 hours ago

Firefox menu (and only the Firefox menu) in the menu bar persists to read in French

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language. No matter what I do (and I tried removing French) from th… (read more)

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language.

No matter what I do (and I tried removing French) from the list of "alternative" languages in the menu, but though it can be selected, the "remove" button is not active.

I have attached a screen shot.

Asked by howard26 6 hours ago

Last reply by cor-el 4 hours ago

Firefox Profile Folder

I’m not internet savvy. What is the Firefox Profile Folder and exactly where can I find it? And what’s it for?? I have never heard of it until five minutes ago. Thank you… (read more)

I’m not internet savvy. What is the Firefox Profile Folder and exactly where can I find it? And what’s it for?? I have never heard of it until five minutes ago. Thank you for being nice and helping me to understand. DebC54

Asked by Debbie 5 hours ago

Last reply by jscher2000 4 hours ago

sending emails

I had to update my password for my email account. I can still receive emails but I can't send any emails out. It asks for the password and when I put it in this is what s… (read more)

I had to update my password for my email account. I can still receive emails but I can't send any emails out. It asks for the password and when I put it in this is what shows: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.watchtv.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Asked by sampat232 5 hours ago

Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 5 hours ago

E-mail downloads automatically whether it a file or another URL in the e-mail

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone… (read more)

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone to Options-General and have checked "ask me" not download. Really could use help on this. Thanks Jon

Asked by jonl881105 6 hours ago

Last reply by jscher2000 6 hours ago

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading?????

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to a… (read more)

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to another browser. Bruce

Asked by bhcva 7 hours ago

Last reply by jscher2000 6 hours ago

delete spam mails in the spam folder

dear sir or madam I've set the spam folder so that spam is deleted after 3 days.but many spams are e.g. dated to 2100.therefore these spam are not deleted. what can i do?… (read more)

dear sir or madam I've set the spam folder so that spam is deleted after 3 days.but many spams are e.g. dated to 2100.therefore these spam are not deleted. what can i do?

best regards

Asked by ofeisst 16 hours ago

Last reply by Toad-Hall 8 hours ago

Automatic Updates Without Launching Firefox

I manage Firefox using the GPO policy templates on roughly 300 Windows 10 machines. I have AppAutoUpdate enabled, but Firefox appears to only apply the update if/when the… (read more)

I manage Firefox using the GPO policy templates on roughly 300 Windows 10 machines. I have AppAutoUpdate enabled, but Firefox appears to only apply the update if/when the application is launched. Is there a way to have the updates applied in the background without the application being launched?

Asked by Zach 8 hours ago

FF 'complete' buttons don't work (submit, checkout, send...)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the fin… (read more)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the final complete button does nothing. Slowly but surely I am having to switch to Chrome to do stuff, and I don't want to! The latest example is Ocado on which I've used FF for years. Now, Book a slot, fill trolley, "checkout" button doesn't work. (anybody can duplicate this). Even they know about it - it just started this week after "we have just changed our webpage".

What are all these sites doing that FF is not keeping up with ?

Asked by BugFatigue 13 hours ago

Last reply by FredMcD 8 hours ago

e-mail account

My wife and I have a Thunderbird e-mail account. Because Yahoo mail no longer sees my wifes account and password, she can no longer receive e-mail to Thunderbird on our d… (read more)

My wife and I have a Thunderbird e-mail account. Because Yahoo mail no longer sees my wifes account and password, she can no longer receive e-mail to Thunderbird on our desktop. I would like to delete here account without changing mine, can I do that?

Asked by dch1244 8 hours ago

Last reply by sfhowes 8 hours ago