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Constant Firefox tab crashing

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you t… (read more)

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you to a specific login window will crash more often.

For example, there is a site from Naver, whenever I try press login, a window for the signup will popup and then immediately crash. I can't even type a single letter on the login screen.

YouTube has also been a problem whenever I try to watch some videos. I sometimes have to refresh up to 10 or more times to make it to work.

I've tried the safe mode and the problem still persists. It seems like other browser is having some similar problems, so I am assuming there is something wrong with my hardware, but I don't know how to pin it down.

Can someone help me with this problem?


Support ID

bp-22b6355b-a119-44b2-a405-d5cd22160331

Asked by skypasser 1 hour ago

Last reply by cor-el 42 seconds ago

Problem - the "sub-window" prompts in FireFox Browser

Hello, The problem that occurs to me can be seen at the picture in the attachment. I have cleaned cash and cookies, but it did not solve the problem. Any idea how to sol… (read more)

Hello,

The problem that occurs to me can be seen at the picture in the attachment. I have cleaned cash and cookies, but it did not solve the problem. Any idea how to solve this??

Asked by mica_lekic 2 hours ago

Last reply by cor-el 3 minutes ago

Unable to access many websites due to a "Secure Connection Failed: PR_END_OF_FILE_ERROR".

I'm unable to access many sites including YouTube, Google and many more, due to the mentioned error dialogue. I have tried clearing the cache, and my laptop is running th… (read more)

I'm unable to access many sites including YouTube, Google and many more, due to the mentioned error dialogue. I have tried clearing the cache, and my laptop is running the correct time and date. Please help me out.

Asked by Rohan 9 minutes ago

HIgh memory usage seems to continually increase!

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage! I can start … (read more)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Asked by John-B 19 hours ago

Last reply by FredMcD 36 minutes ago

I cant download anything

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser … (read more)

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser :D Why is that happening? I did reset firefox by the way and there were couple downloads and then it broke again. I have this add on saves backup automaticly and here we can see there is something wrong because it cant save the file.

Asked by Hüseyin 1 day ago

Last reply by cor-el 42 minutes ago

Problems with some websites

Hi everybody! Recently I've been signing in an amazon prime account which gives me access to many service. One of them is Prime Video. I've never been able to use Prime … (read more)

Hi everybody! Recently I've been signing in an amazon prime account which gives me access to many service. One of them is Prime Video. I've never been able to use Prime with Firefox. It let's me navigate inside the website but when it's time to stream the movie/series/stuff that I choose, it tells me that I can't because I need to get the latest version of Firefox. Well... It's nothing special in this case, since it's just entertainment. But very recently (less than a week) I have the same problem with whatsapp web. And this is quite annoying since I use it for work and to have another browser open makes me slow down on my job. Can you tell me if there's a solution to this? My version of Mozilla Firefox is 83.0 (64 bit) and it says it's the latest. No need to update. Sorry, the pictures are in italian (I'm from Italy). Let me know if you need any help with translation. Thank you in advance!

Asked by ferrante.alessandro 6 hours ago

Last reply by FredMcD 43 minutes ago

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 5 hours ago

Last reply by FredMcD 48 minutes ago

Thunderbird Mail

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to overri… (read more)

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to override how Thunderbird identifies this site. Click below to create a security exception.” So each time I have to click on the box which prompts me to create a security exception. When I click the box to “ save “ the exception, it makes no difference. I have to do it every time. As if this were not bad enough, I am now getting asked to “ verify my password “ for each of my two E-mail accounts, every time I try to access my E-mails. This never happened to me before and has only started over the past week or so. I have AVG security in addition to their “ Premium Technical Support “ which costs a lot of money. I telephoned them today and spoke with two of their technical advisers, also gave them remote access to my PC so they could fix the problem. I spent almost TWO HOURS on the telephone while they tried various things, checked my operating system, checked the server details on Thunderbird and also ran the “ RKILL “ programme to check for any faults. They told me everything was fine. But after they had gone and I tried again to access Thunderbird, the same problems re-occurred. Surely there must be a simple way to address these two issues. I am getting very fed-up and wish I could simply speak to a technician on the telephone instead of like this ! Why can’t we do that ?

Asked by Steamgo 1 hour ago

Mode lecture

Par défaut, dans about:config, reader.parse-on-load.enabled est sur "false". Si je le mets sur "true", il revient sur false après redémarrage de Firefox. Comment faire po… (read more)

Par défaut, dans about:config, reader.parse-on-load.enabled est sur "false". Si je le mets sur "true", il revient sur false après redémarrage de Firefox. Comment faire pour qu'il reste sur "true" ? Merci

Asked by babut.michel 2 hours ago

update 83 quit bug on Ubuntu and Win 10

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu vers… (read more)

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background.

Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams.

I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Asked by sandysareon 3 hours ago

UserChrome.css Hide Bookmarks Toolbar Context Menus

Does someone know how the css code is for remove all Bookmarks Toolbar context menus. I added two images where you can see which context menus. Sorry for asking this ques… (read more)

Does someone know how the css code is for remove all Bookmarks Toolbar context menus. I added two images where you can see which context menus. Sorry for asking this question but i've searched two days and found nothing about.

I use Firex 83

Thank you.

Asked by hijacks 3 hours ago

Bare pages only display, without images, links or formatting

I mainly use Firefox. I worked offline on a couple of mails on yahoo webmail, intending to send them in the morning. On waking up, I went online to send wanted to send t… (read more)

I mainly use Firefox. I worked offline on a couple of mails on yahoo webmail, intending to send them in the morning. On waking up, I went online to send wanted to send them, but they could not. Needless to say, the texts of those mails have been lost and were not saved as drafts. All my firefox pages, old and new, now open as bare pages, without links, formatting, pics or functionalities. I am not even able to upload here an image of my screen on a typical page. My email is denisbridoux@yahoo.com.

Asked by denisbridoux 8 hours ago

Last reply by FredMcD 4 hours ago

after update 2/3 of my personlized stuff is gone or no more functional!

How can I get my old firefox back?! I have adjusted and personalized it for months if not years and now after the last update everthing is diffrent and much of it gone! P… (read more)

How can I get my old firefox back?! I have adjusted and personalized it for months if not years and now after the last update everthing is diffrent and much of it gone! Part of my bookmarks are gone, most of my addons are gone, many of my searchmachines are gone, my buttons are eather gone or in a diffrent place, my session chronic is gone, my master password is gone,

WHERE is the RESET OPTION! The GO BACK TO OLD VERSION OPTION!

Asked by tiborsua 4 hours ago

Last reply by FredMcD 4 hours ago

Trouble accessing particular web sites

I'm having problems with 2 websites. One is www.realestate.com.au - I can't search this site at all (I've previously used it thousands of times). The second one is www.… (read more)

I'm having problems with 2 websites. One is www.realestate.com.au - I can't search this site at all (I've previously used it thousands of times). The second one is www.gumtree.com.au I've posted items for sale on this site, it will allow me to log into my account but repeatedly boots me off. I've contacted them and they say to delete my browsing history (done) and upgrade my browser (it already is the latest version). I've no idea what to do next. I have no trouble with other websites (to date!).

Asked by downshifterx2 1 day ago

Last reply by FredMcD 4 hours ago

Yahoo hijacked my searches

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest a… (read more)

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest and ignores what I have requested as my search.

Asked by roger.rostock 1 day ago

Last reply by FredMcD 4 hours ago