The problem of Firefox hanging and then crashing began when my Hotmail email account got switched over to Outlook.com. Yes I experienced a couple of hangs and cra… (read more)
The problem of Firefox hanging and then crashing began when my Hotmail email account got switched over to Outlook.com. Yes I experienced a couple of hangs and crashes before that, but NOT almost everyday and multiple times a day and it has gotten worse ever since!!! At first it only affected my Hotmail email account. Now it is affecting my one Yahoo email account, and my one aol.com email account and it also affects many websites I visit!! Some websites that it affect: Facebook.com, NFL.com, Yahoo.com, YouTube.com, and others. It also affects my free desktop music streaming service through Spotify. It does NOT affect my mom's email account, nor my dad's email account, nor my one other Yahoo email account.
What have I done to try and remedy this problem? I have tried: Clearing web browser cache, clearing computer cache, clearing browser history, clearing cookies, restarting Firefox in "safe" mode, restarting Firefox with all add-ons as "never activate", disabling add-ons one by one to see which one causes the hangs and crashes, I scanned for: Viruses, Malware, and spyware nothing showed up except for cookies, and I have tried using other web browsers to check and see if it was my Hotmail or Yahoo email accounts. But none of that had any affect, except switching to a different web browser.
I do not know if is:
1) my soon to be 10 year old computer; due to age and/or out dated software/operating system etc.
2) Adobe Flash; due to corrupted files or something else, because flash keeps crashing.
3) something that causes a "bad" interaction between Hotmail, Firefox, and other websites/web related programs.
4) there is Malware, Spyware, and/or a Virus that my Security programs have been unable to pick up.
5) Something I have not thought about as of yet.
This could all be a moot point in a few weeks. Why? Because in about 2 to 3 weeks I hope to be able to order the parts for a new computer build. But I would like to figure what is causing this problem so I can either fix it, learn how to deal with it by minimizing its affects, or be able to fix it if/or when it happens on my new computer.
As far as I know of all my programs and add-ons, except 2 add-ons, are up to date.
And of course, it just hanged several times for a total of about 1 to 2 minute maybe 3 minutes! Seemed like 5 to 10! LOL