The problem When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked). The overall gr… (read more)
- The problem
When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked).
The overall graphical window is not frozen but I can't open any webpage nor any local file. The option pages don't work either nor any of the about:XXX pages.
- What I tired
I cleared my cookie/cache. I tried firefox's safe mode. I refreshed firefox. I deleted my profile and created a new profile. I desactivated all my security software. I ran firefox with root privilege. Updated windows. None of that did solved the problem.
This problem persisted after I haved uninstalled Firefox, deleted my profile, deleted all mozilla directories in ProgramData, AppData, Program, cleaned up my disk with window's 10 utilitary and reinstalled firefox (I also tried a simple install unistall so I don't think I broke firefox by deleting files). When reinstalling firefox I tried both a 64 and a 32 bits install with current and older version none worked.
I scanned my PC for malwares, nothing found. I checked my memory as suggested in a troobleshooting page, (no problem found).
Firefox DOES WORKS in window's safe mode.
I noticed via my firewall that firefox don't even send any package to the internet if I try to acess a website. Firefox does however acces 127.0.0.1 (at least it asks for permission). Firefox doesn't close if I use top right red cross, it does close if, in task bar I right click/close all windows or if I exit within the "three horizontal bar menu" I precise that my connection is ok and that MS Edge is working fine.
I repeat, Firefox works in window's safe mode.
I would really appreciate your help as I can't find any other thing to try.