Thunderbird Stopped Working, and Password Change

Hello, All I need major help, please. I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would n… (read more)

Hello, All

I need major help, please.

I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would not send any emails. I get emails, but cannot send from my 2 accounts.

I am on the latest version of Thunderbird, Supernova 115.10.1

Also, I cannot find out where to change my password for the accounts, because at times I need to fill in a password. I can't find it.

Thanks in advance for any help.

Best, Leslie

Asked by Leslie W 6 hours ago

"New Folder" option not offered in dropdown list of folders under "Inbox"

I am running Thunderbird 115.10.1 on an up-to-date Windows 11 machine. I have 2 email accounts (VirginMedia and Gmai)l. When I look at the drop-down list from the top-l… (read more)

I am running Thunderbird 115.10.1 on an up-to-date Windows 11 machine. I have 2 email accounts (VirginMedia and Gmai)l. When I look at the drop-down list from the top-level folders on these accounts the VirginMedia account does not offer "New Folder", but the Gmail account does. I can create new folders via the VirginMedia webmail, but not via Thunderbird. This is a problem which I have had for some months, coping with it by resorting to webmail.

Asked by clive.watts 8 hours ago

Problems with usps.gov site

Mozilla has been having issues loading USPS.gov site, tracking packages and informed delivery pages since last week. Switch to Safari and no issue. … (read more)

Mozilla has been having issues loading USPS.gov site, tracking packages and informed delivery pages since last week. Switch to Safari and no issue.

Asked by phdboo 9 hours ago

Firefox for Android does not follow system theme changes

Firefox for Android does not follow system theme changes i.e. dark to light. Discovered on Samsung Galaxy A22, Android 14 and Firefox 124.2.0 Steps to reproduce: Co… (read more)

Firefox for Android does not follow system theme changes i.e. dark to light.

Discovered on Samsung Galaxy A22, Android 14 and Firefox 124.2.0

Steps to reproduce:

  1. Configure Android to automatically switch themes. For Samsung Galaxy this is Settings - Dark Mode Settings - Turn on as scheduled
  2. Wait until Android toggles theme from dark to light.
  3. Notice Firefox has a black border.
  4. Go into Application info for Firefox and force stop, then reopen
  5. Now notice it doesn't.

This is a reopen of this archived issue: 1421453

Asked by Chris Vitalos 10 hours ago

Thunderbird suddenly become blank

Hello Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. Th… (read more)

Hello

Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. There is nothing at all. But incoming mails are still showing up in windows notification and it can be opened as new tab of Thunderbird. I have been searching the possible cause and solution from forum and internet, but no luck. Can someone please help me about this ?

Asked by Sandy VSR 11 hours ago

deleted mailboxes after compact process

Collecting mail one day, I received a Thunderbird message 'compact now'. After the compact process, some mailboxes are missing. How do I re-instate these deleted mailbo… (read more)

Collecting mail one day, I received a Thunderbird message 'compact now'. After the compact process, some mailboxes are missing. How do I re-instate these deleted mailboxes?

Asked by David Whitley 12 hours ago

Activating a Quick Filter moves the button - any way to change that behavior?

When I activate a quick filter (like "Show only unread"), a count of the number of messages is added to the right end of the filter bar. This means all the buttons move t… (read more)

When I activate a quick filter (like "Show only unread"), a count of the number of messages is added to the right end of the filter bar. This means all the buttons move to the left, so I have to move the cursor toggle it off again. This is incredibly annoying and unintuitive.

Is there a way to modify this behavior so that toggle buttons don't move when they're pressed?

Asked by jonas.orting 14 hours ago

Technical Issue with "Reply to All" Functionality Changing Sender Address

I am encountering a peculiar issue with the "Reply to All" functionality in Thunderbird, which I believe may be a bug or an unintended behavior within the application. I … (read more)

I am encountering a peculiar issue with the "Reply to All" functionality in Thunderbird, which I believe may be a bug or an unintended behavior within the application. I hope you can provide guidance or a solution.

Issue Description: When I attempt to "Reply to All" to an email that I previously sent (which is the last email in a conversation thread), Thunderbird automatically alters the sender's address. Specifically, instead of maintaining me as the sender, it changes the sender to the one (or the first one, if there's more) of the original recipients' addresses. As a result, the email appears as if it's being sent by the recipient back to themselves. This messes with the recipient's folders and rules, as the message has no indication it's been sent by me. This happens when I initiate the "Reply to All" action from the Sent folder on emails where I was the original sender. This only happens in one of the email accounts I'm using in Thunderbird, and it's a POP Mail Server type account.

Steps to Replicate:

Send an email to one or more recipients. Go to the Sent folder and open the email that was just sent. Click on "Reply to All." Notice that the sender's address is automatically changed to one of the recipients' (typically the first one, if there are more recipients). Expected Behavior: The sender's address should remain as my email address, not change to a recipient's address, ensuring the email is correctly identified as being sent by me to the other recipients.

Troubleshooting Steps Already Taken:

Verified that no extensions or add-ons are causing this behavior. Checked for any relevant settings within Thunderbird that could influence this behavior but found none. Updated Thunderbird to the latest version available. I would appreciate any advice, solutions, or workarounds you can offer to prevent Thunderbird from automatically changing the sender's address in this scenario. Please let me know if there are any logs or additional information I can provide to assist in resolving this issue.

Asked by sseorrbiann 15 hours ago

opening Thunderbird links in an alternative browser

Hi, since I use a set of different browsers for different tasks, it would be great if there was an easy way of opening links from within thunderbird emails to your browse… (read more)

Hi, since I use a set of different browsers for different tasks, it would be great if there was an easy way of opening links from within thunderbird emails to your browser of choice. E.g. via right mouse button: Open Link in ... I use that method in other applications frequently.

Kind regards

Asked by Andreas 16 hours ago

ALL bookmarks wiped out by April 2024 Firefox update to Android phone 😡

Why were my bookmarks wiped out by April 2024 forced Firefox update to my Android Samsung S21 Ultra? 😡 Since I don't synch, can't find a way to restore my many bookmarks.… (read more)

Why were my bookmarks wiped out by April 2024 forced Firefox update to my Android Samsung S21 Ultra? 😡 Since I don't synch, can't find a way to restore my many bookmarks.

Asked by Ki Ki 16 hours ago

Can't receive or send emails

Since the 14/04/24 I can no longer receive or send any emails. I am using Windows 11 and am on a Lenova laptop and appears I have Thunderbird version 115.10.1. I have spo… (read more)

Since the 14/04/24 I can no longer receive or send any emails. I am using Windows 11 and am on a Lenova laptop and appears I have Thunderbird version 115.10.1. I have spoken to my internet provider at great length and they ending up saying that they could not help me any more and I had to contact Mozilla. When I try to receive emails I get a message saying this: Server mail.skymesh.com.au has disconnected. The server may have gone down or there may be a network problem. I am able to access my emails through my internet providers web emails also. I don't know of any more information that I can put in here so I will leave it at that and hope that someone out there can help me as I have absolutely no idea what to do next. I am not a computer person what so ever and will not be able to fix this on my own so any help will be appreciated but I will need details. Thanks in advance. Tam

Asked by Tamara Dudgeon 16 hours ago

New Messages Appear at End of Email List despite descending order

I have my email account set with the order being descending date of arrival and the messages are unthreaded. However, every time I get a new message in the account, it a… (read more)

I have my email account set with the order being descending date of arrival and the messages are unthreaded.

However, every time I get a new message in the account, it appears at the bottom of the list of messages. I only made one change to my email in Thunderbird when this started happening. Prior to me setting up a filter to search for amazon.com messages and direct them to a separate folder, the messages all appeared on top, in the correct date order. After, they appear on the bottom, even if I change to another folder or different email address and come back, the message is still at the bottom.

It is like when you have a folder open in Windows browser and then you save or modify files in that window, they reappear on the bottom.

Closing the program (like if you close a window) and reopening it causes the new message to appear where it should be. However, that is a substantial inconvenience. I have Thunderbird monitoring nine other e-mail accounts at present. None of them have a message filter. All of them show the email at the top of the page. New messages to my primary account appear at the bottom of the page even when I have Thunderbird showing the inbox of one of the other email accounts.

Using Windows 10, Thunderbird 115.10.1 (64-bit).

Any assistance would be appreciated.

Asked by kauffman93 17 hours ago

many issues with YouTube on Firefox on pixel 8

On YouTube the video will start playing but the rectangle it should be in will still be black, refreshing usually works. Sometimes a video will simply stop playing. Somet… (read more)

On YouTube the video will start playing but the rectangle it should be in will still be black, refreshing usually works. Sometimes a video will simply stop playing. Sometimes i have to close all apps and restart the browser twice to get it to work. Sometimes trying to go to full screen will crash the app. Sometimes popping the app out of full screen into a floating window crashes it. This one is new, it's the uploaded screenshot, it crashed mid video and made the video look funny.

Asked by David Vanderheide 18 hours ago