All Products Support Forum

Just switching between inboxes can cause up to a 10 second delay with Thundebird "not responding" with the spinning wheel. It has been like this for the last few laptops I've had and through all the updates and I am getting ready to call it quits. I did a performance recording of me just clicking through the different folders and then it locks up on one. You can see it here https://share.firefox.dev/3WlrRi9

I am using a primary gmail imap account, an office 365 imap account, and another imap account from an ISP.

On Win 10 LTSC, CPU: 16 x 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz @ 2304 MHz 10240 KB Cache, MEM: 65277 MB, 60% (39120 MB) free, GFX: NVIDIA GeForce RTX 3080 Laptop GPU 16192 MB

Using 115.10.1 and POP on Windows 10 Pro (v. 22H2) with just the Windows built-in virus protection enabled (but App or Browser Control is disabled). Platform seems stable, no evidence of nefarious services noted in task manager.

Realized the emails in InBox from a couple of days ago (and going back decades) were blank or had mismatched headers to content. Figured an index problem. Ran the Repair under 'InBox' folder Properties, and only a few of the most recent emails remain - all duplicates of which I had sorted into other folders.

All the other folders are fine - just my InBox got wiped! Looked in the Thunderbird folder under profiles and saw the above captioned with a time-stamp that captures the approximate time this went down - occum's razor. I did not initiate any update to Thunderbird.

Walking on eggshells and very nervous, we're talking thousands of emails, what is the recommended recovery of the InBox (after I attempt to backup what I have left). Thanks!

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the answered text).

Any ideas? BR Johnny

I'm trying to use Thunderbird to access my work emails directly. They use Outlook Office 365, which I can use the webmail version of just fine, but a year ago they upgraded to Oauth2 and MFA and for the life of me I cannot get any version of Thunderbord to work with it anymore. I can send an email, but I can access any email on the server. Weirder still is the error console message suggest the program thinks I cancelled my password entry;

"Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4

NS_ERROR_ABORT: User canceled primary password entry"

NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 Some cookies are misusing the recommended “SameSite“ attribute 5 Not showing popup notification password with the message Save login for microsoftonline.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 LoginRecipes: getRecipes: falling back to a synchronous message for: https://cc1.azureauth.duosecurity.com LoginRecipes.jsm:297:11 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 A form was submitted in the windows-1252 encoding which cannot encode all Unicode characters, so user input may get corrupted. To avoid this problem, the page should be changed so that the form is submitted in the UTF-8 encoding either by changing the encoding of the page itself to UTF-8 or by specifying accept-charset=utf-8 on the form element. frameserv-form.js:1:64 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 LoginRecipes: getRecipes: falling back to a synchronous message for: https://api-ce86e224.duosecurity.com LoginRecipes.jsm:297:11 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:171 A form was submitted in the windows-1252 encoding which cannot encode all Unicode characters, so user input may get corrupted. To avoid this problem, the page should be changed so that the form is submitted in the UTF-8 encoding either by changing the encoding of the page itself to UTF-8 or by specifying accept-charset=utf-8 on the form element. form-response.js:1:65 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:171 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry