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Incoming messages not arriving.

Suddenly my incoming messages are not arriving though outgoing ones go normally. When prompted to inout my password, which I've changed in my provider (BT), I'm told it h… (read more)

Suddenly my incoming messages are not arriving though outgoing ones go normally. When prompted to inout my password, which I've changed in my provider (BT), I'm told it has failed. Any suggestions?

Asked by nickterdre 6 days ago

Sent emails not visible in sent folder

I'm running latest Thunderbird and Windows 10, both up to date Email reply is not in the Thunderbird sent folder but it is in the BT mail sent folder Searching Thunderb… (read more)

I'm running latest Thunderbird and Windows 10, both up to date

Email reply is not in the Thunderbird sent folder but it is in the BT mail sent folder

Searching Thunderbird finds the email and viewing as list shows location as Sent Checking on laptop running windows 11 gives same result


Suggestions please

Asked by Teka 6 days ago

Thunderbird only shows mail when in troubleshoot mode

For two months I lose all the contents of my in basket when I close the software. It's easy to open in troubleshoot mode and thus get it back, but no one has been able t… (read more)

For two months I lose all the contents of my in basket when I close the software. It's easy to open in troubleshoot mode and thus get it back, but no one has been able to tell me why it happens in the first place and why I have to use troubleshoot mode all the time.

Asked by John Howard 6 days ago

Receiving emails

For the last few days, I am receiving only about 80% of the emails sent to me on my Thunderbird email. I receive the other emails on my ISP Squirrelmail web portal. I ha… (read more)

For the last few days, I am receiving only about 80% of the emails sent to me on my Thunderbird email. I receive the other emails on my ISP Squirrelmail web portal.

I have not set up any message filters on my Thunderbird email.

Asked by wmsharpe1 5 days ago

clicking urls in a new install of thunderbird does not open anything

My old computer died, so this is a brand new thunderbird install on a brand new computer. When I click a hyperlink url in an email (or the default welcom window), nothin… (read more)

My old computer died, so this is a brand new thunderbird install on a brand new computer.

When I click a hyperlink url in an email (or the default welcom window), nothing happens.

I checked that the default web browser was Firefox in windows, but I also changed it to Chrome to give it a kick.

I also went into the advanced preferences to make sure network.protocol-handler.warn-external.http and network.protocol-handler.warn-external.https were set to true (but also checked with false). After each change, I closed TB and relaunched.

Under "Settings", in "Content Type", for http and https, I tried both "Always ask" and "use Firefox (default)". I restarted TB after each change.

I have searched this forum and for some reason, I just cannot find a solution. I would screen capture an error or whatever, but literally nothing happens when I click on any hyperlink.

Any help would be appreciated.

Asked by davidstoll+mozillia 5 days ago

Emails not showing up in the Window pane

Good Morning, when I click on the inbox folder or any of the sub folders, no emails show up. I can click on the get messages button and it will show that new messages a… (read more)

Good Morning, when I click on the inbox folder or any of the sub folders, no emails show up. I can click on the get messages button and it will show that new messages are downloading

Asked by Holly23 5 days ago

Purple 'screenshare' icon never goes away

This purple capsule icon appears in the upper left-hand corner of my Firefox browser when I share a tab using Zoom or Google meet. It does not go away when I stop sharing… (read more)

This purple capsule icon appears in the upper left-hand corner of my Firefox browser when I share a tab using Zoom or Google meet. It does not go away when I stop sharing my screen, or if I quit Zoom. If I'm using two displays, sometimes it sticks on one screen when I move my Firefox window and hovers over every window in any app. The only way I can make it disappear is to quit and restart Firefox, which isn't practical. I can't find any setting in the Mac Control Panel or in Firefox to turn this off (Reddit is split on if this is a Firefox problem or a MacOS problem).

Asked by ktwing 5 days ago

Outgoing as Incoming

Recently when I click on GetMessages for my gmail account, in addition to any genuine incoming I will received copies of my outgoing. I believe it is a user error, but I… (read more)

Recently when I click on GetMessages for my gmail account, in addition to any genuine incoming I will received copies of my outgoing. I believe it is a user error, but I don't know what control I have misconfigured that would cause that result. It is only happening for my gmail account, not for three other email server/services that I use on a daily basis.

Asked by Terry Corbet 5 days ago

Emails from Yahoo

How can I transfer the emails to one person from Yahoo Mail? Or how can I forward a folder of emails from yahoo? Or does anyone know how to provide someone access to my … (read more)

How can I transfer the emails to one person from Yahoo Mail?

Or how can I forward a folder of emails from yahoo? Or does anyone know how to provide someone access to my email account so they can view and print 291 emails?

Asked by bigmissy37 5 days ago

Email format & email content changed.

Yesterday, March 12 my incoming e-mails were of a 'normal' format; this morning the entire format had changed --background colouring gone and access to some business remi… (read more)

Yesterday, March 12 my incoming e-mails were of a 'normal' format; this morning the entire format had changed --background colouring gone and access to some business reminders of appointments etc not available. e.g. Your Next Door Neighbor I was no longer able to click on link to access their site. My eye care provider reminder email I wasn't able to access the book appointment link. I hadn't altered/touched/changed anything before this morning. Please advise what has happened. Phyllis Masson

Asked by pemasson 5 days ago

Loss of a Thunderbird archive sub folder

Hi I have a number of category folders under 'Archives' and then sub category folders under some of those. One is for archiving emails from my energy supplier. They were… (read more)

Hi

I have a number of category folders under 'Archives' and then sub category folders under some of those. One is for archiving emails from my energy supplier. They were recently taken over by another company, so I changed the name of the sub folder to reflect that. All seemed OK until I had to restart the computer as a result of a Windows update. Now that renamed folder has completely disappeared. I can do a search in Archives for a known email from them, and it is found, but the location just shows as the new name of the sub folder - no clue as to where that sub folder is now hiding ...

Any thoughts how to find it and put it back where it belongs, anyone ?

Thanks

Asked by Arfa Daily 5 days ago

No Prompt to Save Draft Before Closing Window

Typically, when you're writing a draft and try to close the draft window it will ask if you want to save it first. However, when one of my applications sends data to Thun… (read more)

Typically, when you're writing a draft and try to close the draft window it will ask if you want to save it first. However, when one of my applications sends data to Thunderbird with prefilled TO, SUBJECT, and MESSAGE fields (and I make no edits to the draft window) it no longer (as of 115 release) prompts me to save the draft when closing the window. If I revise this draft in any way (adding a space to the end of the subject field) it will prompt me when closing.

My workflow consists of saving drafts without any edits needed to the compose window. This used to work fine prior to the 115 release, but now I need to add the space to each draft or hit save and wait 3-5 seconds (to communicate with the server) before I can close the window. Small inconvenience, but is this really the desired action? (imagine someone closes a draft window with data in it, thinking the draft is already saved, and it's simply gone)

Asked by Scott H 4 days ago

Missing Folder/Sub-folder Content

Background: I've been using Thunderbird for several months (since about Thanksgiving(?) 2023), about the time MS started migrating to their "new" Outlook. That's backgrou… (read more)

Background: I've been using Thunderbird for several months (since about Thanksgiving(?) 2023), about the time MS started migrating to their "new" Outlook. That's background, as a way of saying that I do not exactly know when my issue first occurred. It quite possibly could have occurred when I first started with Thunderbird, or some time between then and now.

Now the issue! One of my folders in the folder view, and all its 12 sub-folders, have nothing in them! One of the sub-folders on the folder view indicates there are 17 unread emails, but the folder is empty. That's the issue that I need to rectify. Is there a way to "re-download" the contents of a specific folder and all its sub-folders?

I have right-clicked on the primary folder and selected "properties" and tried to "repair folder", without success. The Location field on properties is: imap://pgstuder%40charter.net@mobile.charter.net/A%20-%20Family/Mary%20%28ID%29

That's the only solution I have tried, or which I thought might solve the problem. The only other possible solution I thought might work was to delete the account and reload, but I did not want to go through all the hassle. Please help.

Questions I thought I might need to answer: Yes, the Charter/Spectrum email server is populated with the emails I'm searching for. So, yes, they are there. I just need to get them downloaded to Thunderbird. Second, the name of the folder is "Mary (ID)", without the quotes. Could the () be causing a problem? Do I need to rename it on the server? And if so, then what's the next step? All of the sub-folders have names with no special characters.

Appreciate any help you can provide, Pete Studer pgsabfall@yahoo.com popaugen65@gmail.com

Asked by pgsabfall 4 days ago

Bluetooth headphones audio pauses without sync

Hey, I've noticed lack of sync in audio when pausing video. What I mean: Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - syst… (read more)

Hey, I've noticed lack of sync in audio when pausing video. What I mean:

Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - system MacOS 14.2.1 - Macbook Pro M1 Pro

1. Play any video with audio (vimeo, youtube, custom players) 2. Pause

Outcome: Right headphone audio stops first Left headphone audio stops after small delay

Expected outcome: Right & Left headphone audio stops at the same time

I'm quite sensitive to things like that.. maybe someone knows a fix for this or this is just Firefox bug?

Asked by firefox2738 4 days ago

Scrolling

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I… (read more)

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I can't figure out what is wrong. It's this way in every sheet I have. Mouse works fine in every other program. I'm using Firefox, Win 10. There are several persons complaining about this.

Any ideas what is the problem?

Asked by Annie 4 days ago