For the last 6 months, my ip gets blocked from my website server about once a month. This causes me to locked out of my website until inmotion unblocks my ip. It works … (read more)
For the last 6 months, my ip gets blocked from my website server about once a month. This causes me to locked out of my website until inmotion unblocks my ip. It works fine for about a month and then ip blocked again
The conversation below was with my hosting company Inmotion hosting
4:35:48 PM) Andrea J.: Looking at the error, I can only see failed logins for alan@wood-r-us.com.
(4:36:02 PM) Andrea J.: I have unblocked the IP for you.
(4:36:16 PM) Andrea J.: So you should be able to access the server now.
(4:36:54 PM) Alan Johnston: Yes my email is working again thanks.
(4:36:59 PM) Andrea J.: My pleasure. Was there anything else I could assist with today?
(4:37:20 PM) Alan Johnston: What can be done so this does not keep happening about every month
(4:38:32 PM) Andrea J.: You will need to locate the device that is having the login issue,
(4:39:14 PM) Alan Johnston: That is the only email related to this site and It is me. I use thunderbird and I stay logged in all the time
(4:40:11 PM) Andrea J.: Mar 13 15:49:30 ecbiz320 dovecot: imap-login: Disconnected: Connection closed: read(size=720) failed: Connection reset by peer (no auth attempts in 3 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS: read(size=720) failed: Connection reset by peer, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS handshaking: Connection closed
Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Too many invalid commands (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85
Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85
Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS: Connection closed, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)
Mar 13 15:49:32 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS handshaking: Connection closed
(4:40:37 PM) Andrea J.: Looking at the server, the logs shows connection errors.
(4:40:56 PM) Andrea J.: You may need to look into ThunderBird to see if there is an update that is needed.
(4:41:17 PM) Andrea J.: If your IP is repeatedly being blocked, there is an issue with the mail client's connection.