emails lost during building summary file for inbox thunderbird

Hi, I hope some one can help. Probably for over a year, once a week when I start Thunderbird in 2 of my inbox's, I get the message "building summary file for inbox". Whe… (read more)

Hi, I hope some one can help.

Probably for over a year, once a week when I start Thunderbird in 2 of my inbox's, I get the message "building summary file for inbox". When this happens, a few emails will disappear that are new. Sometimes they will come back broken in to a number of sperate emails all containing text.

I can access the emails by logging into my hosts webmail portal, but they seem to be lost for ever on Thunderbird.

I use TB to access 4 different email accounts and this only happens on the 2 that have alot of emails in the inbox (approx 1800 and 4000).

Are there solutions to this, is this a known problem?

Thanks, Mike.

Asked by Mike H 6 days ago

Firefox Kazakhstan time

In Android settings I change timezone to Kazakhstan/Almaty (GMT+5). Time now is 16:47. When in Firefox, in JS I create new Date() object, it return time 17:46 GMT+6. … (read more)

In Android settings I change timezone to Kazakhstan/Almaty (GMT+5). Time now is 16:47. When in Firefox, in JS I create new Date() object, it return time 17:46 GMT+6.

Asked by byte916 6 days ago

Search email's body

I have a folder with many saved emails. When I "search messages" on "body" in this folder, I do not receive an accurate result. I receive accurate accurate results when… (read more)

I have a folder with many saved emails. When I "search messages" on "body" in this folder, I do not receive an accurate result. I receive accurate accurate results when I search on "subject" or "from". Is there a reason (or setting) of which I am unaware? Thanks very much for your help.

Asked by andrew252 6 days ago

Incoming messages not arriving.

Suddenly my incoming messages are not arriving though outgoing ones go normally. When prompted to inout my password, which I've changed in my provider (BT), I'm told it h… (read more)

Suddenly my incoming messages are not arriving though outgoing ones go normally. When prompted to inout my password, which I've changed in my provider (BT), I'm told it has failed. Any suggestions?

Asked by nickterdre 6 days ago

Sent emails not visible in sent folder

I'm running latest Thunderbird and Windows 10, both up to date Email reply is not in the Thunderbird sent folder but it is in the BT mail sent folder Searching Thunderb… (read more)

I'm running latest Thunderbird and Windows 10, both up to date

Email reply is not in the Thunderbird sent folder but it is in the BT mail sent folder

Searching Thunderbird finds the email and viewing as list shows location as Sent Checking on laptop running windows 11 gives same result


Suggestions please

Asked by Teka 6 days ago

Updated to Sonoma and unable to start Thunderbird using profile on external drive

Hi, I've updated to Sonoma on Mac and unable to start Thunderbird 115.8.1 (64-bit) which uses an external drive for my mail accounts. I'm getting the following error in… (read more)

Hi,

I've updated to Sonoma on Mac and unable to start Thunderbird 115.8.1 (64-bit) which uses an external drive for my mail accounts. I'm getting the following error in console:

System Policy: thunderbird(2230) deny(1) file-write-create /Volumes/ExternalDrive/Mail/Thunderbird/Profiles/abcdef123.default/.parentlock

There is no .parentlock file, and it looks like some problem with SIP permissions. I thought I could force it to re-request permissions with:

tccutil reset SystemPolicyRemovableVolumes org.mozilla.thunderbird

...but no luck.

Any idea how I can either a) force it to request the SystemPolicyRemovableVolumes permission, or otherwise fix the issue?

Thanks,

Bramble

Asked by BrambleMachine 6 days ago

Email, character coding off

Hello! I have been having an issue of character encoding being off in Thunderbird version 115.8.1 (64 bit). Recently, my emails have been going out with extra characters … (read more)

Hello! I have been having an issue of character encoding being off in Thunderbird version 115.8.1 (64 bit). Recently, my emails have been going out with extra characters in spacing. All the previous posts on this mention an option that I can no longer see in this version. Is there an update to this?


Thank you,

Komal

Asked by Komal Patel 6 days ago

How to enable/see POP3 logging on 115.8.1 (64 bit)

I have used TB for a long time now and never had this problem. If I configure it on a new PC (Win 10 Pro) to get mail from a zoho hosted account, hitting mail download ge… (read more)

I have used TB for a long time now and never had this problem. If I configure it on a new PC (Win 10 Pro) to get mail from a zoho hosted account, hitting mail download generates a bit of activity at the bottom of the window but no emails downloaded (I have checked there is one there) and no errors. I've disabled AV and no change. I'd like to see the POP3 traffic to try and diagnose the problem. How do I do that please? There seem to have been various generations of how this was done and the help is confusing - I've tried what I think are latest instructions but don't see an error console. Is there simply a way of getting the traffic spat into a text file please?

Asked by peter441 6 days ago

Email deleting is not allow.

I have tried to download FireFox, but my computer doesn't have enough space. My email options do not let me delete emails, stating an error, that there is not enough disk… (read more)

I have tried to download FireFox, but my computer doesn't have enough space. My email options do not let me delete emails, stating an error, that there is not enough disk space. Here is the message "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." I delete all emails from my trash folder, and with it empty, it still does not allow me to delete from the inbox.

Asked by willpower2 6 days ago

Thunderbird only shows mail when in troubleshoot mode

For two months I lose all the contents of my in basket when I close the software. It's easy to open in troubleshoot mode and thus get it back, but no one has been able t… (read more)

For two months I lose all the contents of my in basket when I close the software. It's easy to open in troubleshoot mode and thus get it back, but no one has been able to tell me why it happens in the first place and why I have to use troubleshoot mode all the time.

Asked by John Howard 6 days ago

My History tab is missing whole website I had been on that day. History is only missing JUST that one site. Why?

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later… (read more)

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later, I realize I need to send a message.

I log back in and start a message that would include various links from other sites per the discussion just had. It is somewhat of a tedious process jumping back and forth from the message to then find the link to cut-n-paste into what you're typing.

So, I'm there about an hour. I'm almost kind of done, and on one of my hopping from one link to then put in the message, I accidentally - I guess- push the Firefox refresh that clicks out of my message and the Firefox page pops up as if I'm starting a new screen.

I then proceed to go back the website I was on, only to find the message was not saved in the "Drafts" folder though it saves as you type as its function. Annoyed, I figure I'll just go to site history to just get to what was hopefully saved since I was there an hour already.

That is when I noticed that the website i had just been on for over an hour WASN'T in my History search for the listings under the "Today"; I was on just moments before.

I was wondering if maybe my accidental 'refresh' push mistake somehow wiped out that 2nd session of the message writing time? So, i decide to scroll below all these links that I had gone to FOR the message IN this particular site, and try to see maybe I missed this website because I had a lot of links i was double checking.

And that's when I find that NONE of the 2 times I was on this particular is listed AT ALL. Not even the one from my appointment, with the first login. I somehow only see the troubleshooting new attempts of me getting into the site after the fact, and all the other links.

How is it possible that just ONE site is wiped from the History search? Literally every other link I had been to that day before, in between, and after those 2 loggins are in the History, but not the one site I need? I need to know what I did wrong--and if a person can wipe out just a selected item from their Firefox History, that's convenient for criminals.

So, I'm reaching out because I don't see this situation happening in other community Q & A. And although what I was working on for an hour is just gone, and it is what it is, I feel like it is super bazaar how one site alone is missing from your History Search, when that is the whole point of the history search function, and want to avoid this happening to me again, and is this a glitch that is forensically needing to be addressed on a larger front.

Asked by feistybetty 6 days ago

Send Message Error

I am transferring Thunderbird to a new computer (from pc to MacBook) for my grandmother and I am completely unfamiliar with the program. I was able to transfer the accoun… (read more)

I am transferring Thunderbird to a new computer (from pc to MacBook) for my grandmother and I am completely unfamiliar with the program. I was able to transfer the account via thumb drive, but when I try to send an email I am getting a message failed error. As I don't know anything about how Mozilla works and am fairly technologically illiterate, simple guidance would be greatly appreciated! I have tried to make all the settings on the new computer match the old, but am not getting anywhere. TIA!

Asked by marylou6 6 days ago

Clicking on home button also opens new tab - bug? how to disable?

When I click on the home button, I expect the browser to navigate to the home page. This works on all browsers that I know, aside from Firefox for Android. On Firefox for… (read more)

When I click on the home button, I expect the browser to navigate to the home page. This works on all browsers that I know, aside from Firefox for Android. On Firefox for Android, it opens the home page in a new tab. This is not configured by me, it's certainly not expected, it's not intuitive, and I don't see a way to disable this "feature".

Is this a bug? If it is a "feature", how can I disable it?

Note that the home page itself is fine, and it offers exactly what I want it to have. There's no need to change the behaviour or looks of the home page itself.

Asked by Carsten 5 days ago

folders view TB115 vs TB102 ?

Hi, I'm using 3 accounts with TB. In TB102 the folders view was very practical as all 3 were shown in Inbox, Sent or Trash atc... As can be seen here. But in TB115 they d… (read more)

Hi, I'm using 3 accounts with TB. In TB102 the folders view was very practical as all 3 were shown in Inbox, Sent or Trash atc... As can be seen here. But in TB115 they don't show that way and they are all mixed up. How I can get TB115 look like 102?

Thank you.

Asked by adid1 5 days ago

Mail was not downloaded from the server

An important e-mail did not reach me on thunderbird (was also not in the spam folder) . Two weeks later I opened the server an there I found it. On the same day, a littl… (read more)

An important e-mail did not reach me on thunderbird (was also not in the spam folder) . Two weeks later I opened the server an there I found it. On the same day, a little bit later this mail also appeared in the Thunderbird overview of the current day, although the original date (two weeks agog) of receipt was noted. When I opened it again later, the original dispatch date was no longer displayed, but the dispatch date was the day on which it was first displayed in Thunderbird (i.e. the date two weeks later). What is the possible cause

Translated with DeepL.com (free version)

Asked by koenig.sel 5 days ago

Receiving emails

For the last few days, I am receiving only about 80% of the emails sent to me on my Thunderbird email. I receive the other emails on my ISP Squirrelmail web portal. I ha… (read more)

For the last few days, I am receiving only about 80% of the emails sent to me on my Thunderbird email. I receive the other emails on my ISP Squirrelmail web portal.

I have not set up any message filters on my Thunderbird email.

Asked by wmsharpe1 5 days ago