All Products Support Forum

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire fox my website shown late from other browser. If you seen this then please help me. https://prontopizzaandrestaurant.com/ and visit our website.

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

hello, i would like to change what page shows up when i open a new tab (to the you.com page), i tried new tab override but then the adress bar on top has the url i opened chose which is very inconvenient

Hi, my site is Enrgtech and we are decided in last meeting to create a Mozilla Firefox extension. As we know, it is a big task, but can you please guide us or refer us any of the best developer. we want the following function in the extension.

• This should automate coupons applied on our website
• We want our customers to save the webpage and revisit it again.

.* It also stores the cache in the website

I have been observing an issue since a month that- a few YouTube videos are not being played when it is opened in Firefox, whereas the same videos are working fine in other browsers. The videos are getting loaded by the time, and the captions are also visible but no picture is visible and no sound. First I thought, may be it's an issue of the AdBlocker (uBlock Origin) that is enabled in my browser, so I disabled it and tried again, but still the same problem.

One of the videos I'm having issue with- https://www.youtube.com/watch?v=W_lzMUGgeYg

Please help, it's too irritating :(

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to uninstall and re-install the plug-in, it would not work at all.

This is the installation link Nuance provides: https://dnsriacontent.nuance.com/15/setup/ffinstall.html.

When you try to click the "Install" button, nothing happens. This has caused Dragon to stop working with almost the entirety of Firefox. Please advise on if an update is coming.

Hi, I have trouble in login. I set 2nd authentication with wrong app, and I didn't backup my recovery key. I also formatted my desktop, so I cannot find recovery key, didn't set firefox sync, and all of my device wasn't connect with my ID.

In this case, how I can recovery my ID...?

And if I cannot recovery my ID, can I delete addon that already being distributed.

Firefox Can’t Open This Page https://varian.lightning.force.com/lightning/r/BigMachines__Quote__c/a358a0000033Y1XAAU/edit?inContextOfRef=1.eyJ0eXBlIjoic3RhbmRhcmRfX3JlY29yZFBhZ2UiLCJhdHRyaWJ1dGVzIjp7InJlY29yZElkIjoiYTM1OGEwMDAwMDMzWTFYQUFVIiwiYWN0aW9uTmFtZSI6InZpZXciLCJvYmplY3RBcGlOYW1lIjoiQmlnTWFjaGluZXNfX1F1b3RlX19jIn0sInN0YXRlIjp7fX0%3D&count=1

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this.

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904

When starting a new firefox instance, it starts the window with the same size and position as the last instance had. However, when the last size stretched from top of the screen to the bottom, a new instance will always appear slightly shorter than the height of the screen, leaving a small gap between the bottom of the browser window and the bottom of the screen. The remembered size works perfectly for sizes less than the height of the screen.

The xulstore.json file is not corrupt, as I've tried removing it and altering it, resulting in the same issue. I have also tried changing the window height inside the xulstore.json file to larger than the screen size, and found that it get's cropped to slightly less than the window height, same as my issue above. This has led me to believe that when firefox starts a new instance, the size is cropped so that it doesn't extend past the screen borders. This is good, but the size it gets cropped to is clearly bugged, unless it's intended to crop to less than screen size.

I use a window manager that lets me easily snap windows to each other as well as to the screen borders, so firefox always leaving a slight gap when it starts drives me mad as I have to manually resize it every time.

I use windows 10, firefox 106.0 (64 bit), however I experience the same issue with both firefox developer edition and firefox nightly.

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer.

Nothing I have tried to remove it from this public computer has worked.

I have tried the following:

• logged off of my Firefox profile from this public computer
• unsync from this computer, sync is now off and disabled.
• Clear ALL history, including cookies, cache, active logins, search....
• Restarted this public computer several times, including a complete shut down.

And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced.

Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop.

Thank you.

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten rid of anything that could cause issues. I disabled duckduckgo (see attached pic of my current extensions). I'm also updated to the latest version (see pic). It's also happening on my desktop and my laptop pc's. I do IT work and computer repair professionally and I'm out of things to try here! Can you help me with this issue?

When I download a file or video the system automatically opens it or plays it. I find this annoying if I am downloading a number of videos or items. how do I change the setting so that when I import I don't open everything up?

I am trying trying to launch firefox in Linux systems through selenium webdriver in a specific language. I have created a profile and using "intl.accept_languages" as below: FirefoxOptions firefoxOptions = new FirefoxOptions(); FirefoxProfile firefoxProfile = new FirefoxProfile(); firefoxProfile.setPreference("intl.accept_languages", "<language_code>"); firefoxOptions.setProfile(firefoxProfile); firefoxOptions.setHeadless(isHeadless); driver = new FirefoxDriver(firefoxOptions);

I am getting the below error: Region.jsm: "Failed to fetch region" (new TypeError("NetworkError when attempting to fetch resource.", "")

Additional details: OS: Linux Firefox version: 91.11.0 Gecko driver version: 0.31.0 Selenium version: 4.1.4

Kindly help.

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try