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  • Archived

SSL problem with the same site in different languages

Greetings! I have a little problem with a SSL certificate with the same site in different langagues with the same versions of Firefox. I installed a certificate from Rapi… (read more)

Greetings!

I have a little problem with a SSL certificate with the same site in different langagues with the same versions of Firefox.

I installed a certificate from RapidSSL on a website and with the english client of Firefox 67.0.4, I got no SSL error at all. On the other hand, if I use the french client of Firefox 67.0.4 for the same website, I get the 'SEC_ERROR_UNKNOWN_ISSUER' error code.

After more digging, I found out that in the english client, it seems that RapidSSL is automatically registered as a valid cert publisher and not in the french one...

Is that a known problem?

Thanks a lot and best regards

Asked by YrmMerkstave 11 months ago

Last reply by cor-el 5 months ago

  • Archived

how to create a new folder

You used to be able to add a new folder by picking "new folder" and then add the name of the folder. Now when I want a new folder, that choice is not there. When I want… (read more)

You used to be able to add a new folder by picking "new folder" and then add the name of the folder. Now when I want a new folder, that choice is not there. When I want to move a new folder, all I had to do was hit move to and a menu would appear of previous folders. And you had a chance to save a new folder if that was your wish, or scroll down and find a folder is already there. Now I do not have that choice to start a new folder.

Asked by larry25 11 months ago

Last reply by r2006m 5 months ago

  • Archived

back button is not working on "https://caliroots.com/"

Wherever in the site "https://caliroots.com/" the back button doesn't work in Firefox? Only back button and update button seems to reload but nothing else in the page is … (read more)

Wherever in the site "https://caliroots.com/" the back button doesn't work in Firefox? Only back button and update button seems to reload but nothing else in the page is neither re-loading or re-directing you back to previous page. This issue is not only for me but anyone tryin in the website.

Asked by chrissilli 12 months ago

Last reply by documental 6 months ago

  • Archived

Firefox keeps crashing Windows 10

Since I updated my PC to Windows 10 I've been having issues with Firefox randomly crashing all the time or freezing. It also keeps refreshing my tabs. Would anyone be so … (read more)

Since I updated my PC to Windows 10 I've been having issues with Firefox randomly crashing all the time or freezing. It also keeps refreshing my tabs. Would anyone be so kind to look at my crash reports and maybe fix my issue? I would appreciate any kind of answer.

https://crash-stats.mozilla.org/report/index/53da0630-3c26-4718-ba4e-4484a0190621 https://crash-stats.mozilla.org/report/index/37d36fe3-1fac-458f-85ef-6da4b0190621

moved to English forums

Asked by anze 11 months ago

Last reply by cor-el 6 months ago

  • Archived

Get bookmarks from previous versions of firefox or chrome

In the past I have been able to download bookmarks from previous versions of Firefox. I just downloaded Firefox on a new computer and I can download IE or Chrome bookmar… (read more)

In the past I have been able to download bookmarks from previous versions of Firefox. I just downloaded Firefox on a new computer and I can download IE or Chrome bookmarks but not previous Firefox bookmarks. Any solutions?

Asked by Terryn1013 11 months ago

Last reply by jscher2000 6 months ago

  • Archived

My saved logins are gone from all of the devices, is there a way to recover them?

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any… (read more)

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any new plugins. They were all present a day or two ago and I noticed something was wrong when firefox stopped autofilling the login data. is there a way to check what's going on and what caused this? and also how to I get them back?

Asked by arsena 10 months ago

Last reply by FredMcD 7 months ago

  • Archived

How can I change the sizes of fonts and icons in the Menu and Toolbars?

I'm using Firefox 67.0 under MX Linux. My monitor is 25" with a resolution of 1920x1200. With this resolution, the text and icons in Firefox Menu and Toolbars are tiny an… (read more)

I'm using Firefox 67.0 under MX Linux. My monitor is 25" with a resolution of 1920x1200. With this resolution, the text and icons in Firefox Menu and Toolbars are tiny and almost impossible to read. The Thunderbird add-on Theme and Font Size Changer works reasonably well for Thunderbird, so is there a corresponding add-on for Firefox?

I know that Firefox is largely developed by people who are volunteers, but it seems that a tool, as part of the basic Firefox program, should be available to make these changes without installing add-ons or modifying the code manually. Almost everyone needs to be able to tweak these things at one time or another.

Asked by Warthog-Fan 12 months ago

Last reply by Sames 7 months ago

  • Archived

Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 year ago

Last reply by jscher2000 8 months ago

  • Archived

using DoH, how can i do a traceroute from the browser?

FF 67.0.4 i have enabled DoH, i'm inside company network withour own DNS servers (it resolves to root hints for Internet sites). how can i tell, when i browse, that FF is… (read more)

FF 67.0.4

i have enabled DoH, i'm inside company network withour own DNS servers (it resolves to root hints for Internet sites).

how can i tell, when i browse, that FF is now using DoH servers instead of our DNS servers?

Asked by myPalabok 10 months ago

Last reply by jscher2000 8 months ago

  • Archived

Firefox's display language settings are not applying. I've set them to english, but it's still displaying everything in another language.

Menus on Firefox itself are displaying in my native language, when I've set them to English. I've uninstalled all language packs that aren't English, even removed other … (read more)

Menus on Firefox itself are displaying in my native language, when I've set them to English.

I've uninstalled all language packs that aren't English, even removed other languages in Windows settings to make sure Firefox displays menus in the language I want, but none of it worked. Already checked about:config and removed any traces of other languages. The settings page itself and other Mozilla webpages are all displaying in the correct language, but the application itself is not.

It started doing this after the most recent update, was working fine before. Only explanation is Firefox is using my location to set a language and completely ignoring my language settings. Should I just wait for it to be fixed?

Asked by l3l3l3 1 year ago

Last reply by McCoy 8 months ago

  • Archived

Firefox is not allowing me to open a chat sesion, on a website??

I am trying to reach my cell phone provider for support, but I cannot get the 'Click her to chat' button to do anything?? Now I am going to be forced to call them for sup… (read more)

I am trying to reach my cell phone provider for support, but I cannot get the 'Click her to chat' button to do anything?? Now I am going to be forced to call them for support, and that is a monotonous process that involves being put on hold for hours, or having to get a call back later in the day. The issue (attached) is that the page has a small red box in the middle of the screen that is used to start a support session when you click it, but clicking that box does nothing now. I KNOW this is a Firefox browser thing, and am personally getting sick to death of all of the useless, pointless security features added to this browser, that only seem designed to make it impossible to comfortably browse / use the internet. I am seriously getting ready to switch to a more user friendly browser, in order to be allowed to use the internet without Firefox constantly deciding what I am and am not allowed to do online, unless they can fix this!!

Asked by zlloyd1 11 months ago

Last reply by jscher2000 9 months ago

  • Archived

Security Issue ? : Cookie being created and deleted from AMAZON AWS for every tab closed / opened

I have been using the latest version of Firefox with the standard add-ons viz Ublock Origin, Adblock Plus, NoScript and so on. I can put up the exact list if required bu… (read more)

I have been using the latest version of Firefox with the standard add-ons viz Ublock Origin, Adblock Plus, NoScript and so on. I can put up the exact list if required but every time i close a tab a cookie from ec2-35-169-248-108.compute-1.amazonaws.com get deleted even though there is nothing related to that host name anywhere installed on my computer specially in firefox or its addons.

and being a privacy conscious individual i had already disabled all third party cookies and other enabled all other privacy settings.

Is someone building a profile of each website and webpage that i visit ? how do i resolve this problem ?

Please find images of the specific hosts' cookies being auto deleted by in the right hand button corner highlighted in Red color by "Cookie AutoDelete" which is one of the security addon downloaded from https://addons.mozilla.org

Asked by Asok 9 months ago

Last reply by philipp 9 months ago

  • Archived

certain websites are slowing down and get stuck at TLS handshake fonts.googleapis. i refreshed cleared cookies and data and still hangs on that handshake.

Youtube and other sites load very slow. Hangs on TLS Handshake fonts.googleapis. cant login in to google account. I get the message, "something went wrong". Tried all … (read more)

Youtube and other sites load very slow. Hangs on TLS Handshake fonts.googleapis. cant login in to google account. I get the message, "something went wrong". Tried all of the things suggested in the troubleshooting section to no avail. I don't have this problem with chrome or edge. I HATE both of those browsers and hope that this is a temporary issue with Firefox. Running win10 x64 with latest Firefox update. Is there anything that can fix this?

Thanks

Asked by dont_force_me_to_chrome 12 months ago

Last reply by rubyrose32442 9 months ago

  • Archived

Why after deleting Cookies/history does CCleaner show that many are still there?

Greetings Ya'll, As a ritual, I delete Cookies & Data from Firefox, prior to signing off., & Firefox shows that these have been deleted. I also run CCleaner upon … (read more)

Greetings Ya'll,

As a ritual, I delete Cookies & Data from Firefox, prior to signing off., & Firefox shows that these have been deleted.

I also run CCleaner upon reaching my Desktop,... But, It Always shows that there are many "Trackers" still here.

Why is this?

Asked by David DeBord 11 months ago

Last reply by cor-el 10 months ago

  • Archived

How do I reopen a closed window that got erased in Firefox?

so after the new firefox update all of my settings were changed back to default, and I often use alot of different windows and tabs and leave them open, and then some tim… (read more)

so after the new firefox update all of my settings were changed back to default, and I often use alot of different windows and tabs and leave them open, and then some times close them to speed things up and so the computer does not crash or over heat do to running multiple windows at once, then if i need to find a tab from another window i closed, i will go into the history panel and reopen that closed window that contained the tab or set of tabs.

I had my firefox set so it would hold on to the last 10 or so closed windows, but after the update it got set back to default so it only saved the last 3, and last night (7/1/19) it erased one of my closed windows (i had 4 windows open and then closed one) after i closed another window and then that window took the place of it and the other was just erased. i looked around and could not find an answer to solve this issue. i found one question that was similar and they were told to use 

'jeffersonscher'

i used that with all of my different json files and json update files and all the tabs were and sessions were showing up but i could not find any of the tabs from that one window that was closed and erased 

is there a way to reopen or find that closed window that got erased?

Asked by foamrope 11 months ago

Last reply by jscher2000 10 months ago