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  • Archived

Is anyone else experiencing extreme slowness loading pages since upgrading to Firefox 63.0?

Upgraded to Firefox 63.0 and all of a sudden started to see extreme sluggishness on every website I visited, especially Facebook, YouTube and some auction sites. I played… (read more)

Upgraded to Firefox 63.0 and all of a sudden started to see extreme sluggishness on every website I visited, especially Facebook, YouTube and some auction sites. I played around with the security settings, because this is what I saw changes in from my previous browser version to this new one, and that did not correct the sluggishness. I removed 63.0 and went back to my last browser 62.0.3 and bam, sluggishness gone. What changes were made that could have made this occur?

Asked by musicmaker004 1 year ago

Last reply by Pushmataha 1 year ago

  • Archived

Somehow I have been logged out of Firefox sync, and have lost all my saved passwords! I can not remeber my password, and it wants to delete all my bookmarks!

I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!… (read more)

I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!!

Asked by jay-jay99 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox doesn't save all my logins/passwords - How can I manually add a website w-login and password?

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I… (read more)

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I want to save - does not appear - and/or - the login is there - but the password is not saved. "Password Editor" in add-ons is not compatible with my version of Firefox - Without going crazy - there should be a way - under this setting - "privacy and security" - to Manually add a web-site with login/password. And if not - why not?

Asked by PoconoJohn4106 1 year ago

Last reply by Andrew S Hatton 1 year ago

  • Archived

sites create new windows and play behind current window not a tab no soumd?

Hello, I would like to stop certain porn sites from playing videos in a window that they are able to open and hide behind the open window. This appears to be a major flaw… (read more)

Hello, I would like to stop certain porn sites from playing videos in a window that they are able to open and hide behind the open window. This appears to be a major flaw to allow this. I do not know what this is called in the settings.

Asked by splash1 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Unable to play Netflix video

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue… (read more)

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue like I've checked and unchcecked play DRM content in the settings and cleared cookies and cache and everything but nothing seems to be fixing the issue. Also, everytime I load Netflix I get a little yellow dialogue box saying installing components please try again. This happens everytime I load Netflix. Now when I click on any video it asks me to install SilverLight, I've installed it already but still it asks me to install it to play the video.

Asked by slmnkhan2016 1 year ago

Last reply by vmoutsop 1 year ago

  • Archived

Browser settings removed by startup

Upon startup of my Firefox browser I found it to be reset to the basic/original version. All of the following was removed: History, Browser settings, Saved Passwords, etc… (read more)

Upon startup of my Firefox browser I found it to be reset to the basic/original version. All of the following was removed: History, Browser settings, Saved Passwords, etc. I restarted my computer and browser but nothing changed Any idea what to do? I can deal with the loss of the history and settings, but not the passwords Thanks

Asked by SoulEaterKitty 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

HOW CAN I FIX my F.F Back to ''normal??

How do i get bookmarks back when update has deleted all of them,and how do i get f.f-homepage to work as my default startpage as before with search function Since the up… (read more)

How do i get bookmarks back when update has deleted all of them,and how do i get f.f-homepage to work as my default startpage as before with search function


Since the update(downdate) all my bookmarks has disappeared collected over years, and alot of them important 4 work,all add-ons has also disappeared, and the f.f homepage is now just a blank page without any search-box!! HOW DO I FIX THIS???

Asked by k13k13 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How long would it take changes made to bookmarks on one device to sync and be reflected on another device? (same Mozilla account signed in on both devices)

I changed a couple names of my bookmarked pages so that it would shorten the pop-up menus and sub-pop-up menus that appear whenever I hover over different folders of "Boo… (read more)

I changed a couple names of my bookmarked pages so that it would shorten the pop-up menus and sub-pop-up menus that appear whenever I hover over different folders of "Bookmarks" I've saved. I'm seeing those changes reflected on the device on which I made them but not on my other computer where I'm also signed in to the same Mozilla account.

Any idea why those changes aren't syncing and being reflected across all my devices? Or... how long do such changes typically take to sync?

Thanks! -Nate

Asked by illumiNate 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Hmm we are having....on virtually every request. takes 1-5 refreshes

I am using Firefox with group speed dial. I recently switched from Chrome because it would freeze often. Firefox does not freeze, but nearly every request for a new sit… (read more)

I am using Firefox with group speed dial. I recently switched from Chrome because it would freeze often. Firefox does not freeze, but nearly every request for a new site brings back "Hmm, we are having trouble getting to that site, or something similar. I can refresh from 1 to 5 times, and eventually it comes up and works fine. I love the speed dial, but if it has a problem in Firefox I might have to go back to Chrome, which I really don't want to do.

John Carran

Asked by jcIll 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recently Closed Windows and Tabs have been erased by "Forget"

Last night I decided to check the monthly weather forecast just before going to bed. I googled, "weather" then clicked through to a website before realizing it wasn't the… (read more)

Last night I decided to check the monthly weather forecast just before going to bed. I googled, "weather" then clicked through to a website before realizing it wasn't the one I meant to click. I backed out and clicked another link further down the list. I thought to myself, "That's going to screw me up in future because the wrong website will be a visited link and I'll mistake it for my preferred site."

I'm a long-time Firefox user and upgraded to Quantum when it first came out. I had made a cursory inspection of some of the new features at that time, and remembered the little counter-clockwise arrow in the toolbar was supposed to be a shortcut for deleting a set time frame of browsing history. Remembering this, I clicked it and a little menu popped up with options for how much history to forget. I clicked the option to forget 5 minutes.

I'd had multiple windows with multiple tabs open and they all disappeared instantly. I don't know if the browser crashed or simply intended to restart itself, but when it reopened there was only one window with no tabs.

I quickly hit the three bar menu button in the top-right and navigated to Library > History > Recently Closed Windows. Both this menu and Recently Closed Tabs were entirely empty.

My secondary Windows were of secondary importance, but my first and primary window had a large number of pinned and ordinary tabs that I did not want to lose. Tabs that I have been saving for months - some more than a year. Many that I migrated from Firefox I to Quantum. In the past, they have always been recoverable through the History. Now they seem to have been erased without a trace because I clicked, "Forget 5 minutes" from the toolbar.

I tried using Window's System Restore to reset my computer to a restore point from yesterday, but this had no effect on my Firefox session. Is there any way to reverse this and recover the session I've been using daily since before Quantum had been released? Is it anywhere?

Asked by wynden 1 year ago

Last reply by AnnaSycamore 1 year ago

  • Archived

I have always connected to my gamil thru firefox but now I have to use chrome, why??

Hi there...I am having a problem. I have always used firefox and always used it to access my gmail. About 2 mnths or so ago I wasnt able to access it that way. I didnt kn… (read more)

Hi there...I am having a problem. I have always used firefox and always used it to access my gmail. About 2 mnths or so ago I wasnt able to access it that way. I didnt know why so I kept playing with it and found I was able to get my gmail through chrome. I have no idea why its that way. I can at least access my messages thru chrome but I dont like it. Does anyone know how to fix this?? I would like to add that I am not computer savvy and I may or may not have pressed something I shouldnt have?? I honestly dont know. But if theres a simple fix for this I would greatly appreciate any feedback. Thank you so much! Becklebee

P.S. dont know if this is important but computer gave this info to me so I will add it to my message if it helps?
Firefox version 62.0
operating system Windows 7
installed plugins *Shockwave Flash 31.0 r0

Asked by Becklebee 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

How add to pref.js home page settings ( \Mozilla Firefox\defaults\pref) ?

I want remove about:preferences#home , these checks: Web Search, Top Sites, Recommended by Pocket, Highlights,Snippets and skip Let’s get started tour I do these steps ma… (read more)

I want remove about:preferences#home , these checks: Web Search, Top Sites, Recommended by Pocket, Highlights,Snippets and skip Let’s get started tour

I do these steps manually, any way add these to pref.js for avoid uncheck it every time?

Asked by bernard321 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have the 62.0.02 update but Firefox is causing my system to crash.

My whole system to the extent it takes 5 to 10 minutes to get it to reboot!! I've been using Firefox for years, and had on and off problems with freezing, but this is far… (read more)

My whole system to the extent it takes 5 to 10 minutes to get it to reboot!! I've been using Firefox for years, and had on and off problems with freezing, but this is far and away the worst. It's been so difficult to reboot, I've had to loosen the power cord to turn the system off. Also, the freeze has been so ubiquitous, I sometimes cannot reactivate the system from power save.. the monitor does not go back on. I have deactivated all plugins and extensions..

Please Help! I don't want to have to uninstall Firefox!!

PS.. I can't rule out this is not due to Thunderbird as several programs freeze up at once.

Asked by Distancetherapy 1 year ago

Last reply by AnnaSycamore 1 year ago

  • Archived

Virtviewer 5 not able to start automatically in Firefox 60

I have to access to a console via virtviewer but it always ask what action to take even though I have already checked the option "do this automatically for files like thi… (read more)

I have to access to a console via virtviewer but it always ask what action to take even though I have already checked the option "do this automatically for files like this from now on".

I have configured the proper action in Options>Applications and also edited the handlers.json file.

I have virtviewer 5 version and Firefox 60 running over Centos 7, also tried to access via Firefox 62 running over windows 10.

Asked by Scopos 1 year ago

Last reply by alex_mayorga 1 year ago

  • Archived

minimize maximize keyboard?

Hello, I just switched to Firefox and so far I've been the setting up process has been going smoothly. I've almost got the browser exactly how I want it to. I am missing … (read more)

Hello,

I just switched to Firefox and so far I've been the setting up process has been going smoothly. I've almost got the browser exactly how I want it to.

I am missing one last feature that I would really like to have; the ability to minimize and maximize Firefox with the use of my keyboard instead of having to rely on my mouse so I can switch between screens more fluently.

I don't know of there's an option available in Firefox itself or if there's already a combination of keys that do just that or if there's an Addon I can use. Any advice is therefor more than welcome.

Asked by impy101 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Bookmarks wil not stay sorted

I sort my bookmarks alphabetically and everything looks fine. If I close FireFox and restart it, my bookmarks are not sorted; they are all jumbled. I have gone into th… (read more)

I sort my bookmarks alphabetically and everything looks fine. If I close FireFox and restart it, my bookmarks are not sorted; they are all jumbled.

I have gone into the various bookmark management tools, etc. and I always have the same results.

What do I need to do to save my bookmarks alphabetically?

Asked by hanchen 1 year ago

Last reply by FFus3r 1 year ago